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Executive Summary

Title of the project:-

       “Employees Satisfaction on Welfare Schemes at BDCC Bank”

Statement of the problem:-

       This particular topic is chosen because employees are the bone of the

organization so to get a effectiveness and efficiency in productivity. Organization

has to motivate the employee through welfare scheme.

Purpose of the study:-

       Project is on the study of welfare schemes so in turn the point of benefit

towards the employees and the system that will provide benefit to the organization.

Scope of the study:-

       This project helps in collecting the necessary data which will in turn convert

and provide facilities to employees.

Objectives of the study:-

    To study the organization.

    To examine the various employee welfare schemes at BDCC bank.

    To identify employee satisfaction towards welfare schemes which provided

       by BDCC bank.

    To provide better effective efficient health of the organization.




BABASAB PATIL                                                                      1
THE BIJAPUR DISTRICT CENTRAL CO-OP BANK LTD,
                         BIJAPUR.


                PERFORMANCE AWARD
                      1999-2000

    NATIONAL AGRICULTURE AND RURAL DEVELOPMENT BANK
                        (NABARD)

     GIVEN SECOND PRIZE TO BIJAPUR DCC BANK LTD. BIJAPUR.
        FOR IT’S REMARKABLE PERFORMANCE IN ALL DISTRICTS
 CENTRAL CO OPERATIVE BANKS. IN INDIA FOR THE YEAR 1999-2000.




BABASAB PATIL                                                   2
A Brief Description of the Organization Profile:


Name of the organization:       The Bijapur District Central Co-operative Bank
                                Ltd., Bijapur.

Address                     :   Kittur Channamma Nagar,
                                Solapur Road,
                                BIJAPUR.

Phone                       :    (08352)265418, 265419,263642.

Fax                         :    08352-265473.

E-mail                      :    bjpdcc@yahoo.com

Type of sector              :    Co-operative Bank.

Year of Establishment       :    28-7-1919.

No of Employees             :    187

Work Schedule               :    10.30 to 5.30

Geographical Area           :    32,440 Sq.feet.




BABASAB PATIL                                                                3
INTRODUCTION OF BANK

       The Bijapur District Co-operative Bank Ltd Bijapur is registered Under

No-2483 as co-operative society Under Indian Co-operative Societies Act 1912.


       The BDCC Bank opened on 28th July 1919 Late Shri Pandurang Desai was

the founder and president.


       The bank has its registered office at Bijapur. In the event of any change

there of, a notice of such change be given to the Registrar of Karnataka Co-

operative Societies with in thirty (30) days.


       The main objective of the bank is to assist the rural co-operative to provide

cheaper finance to agriculture.


       1366 Variety of co-operative societies have got membership with the bank.

Bank is accepting membership from 1919, Till date 7382 Customers become

members of the Bank.



                      Mission of Bijapur DCC Bank

     “To strive for socio-economic Development of the District by

    providing efficient financial services for Agricultural and Non-

       Agricultural activities based on Co-operative Principles.”




BABASAB PATIL                                                                     4
ORGANIZATION CHART




                        Board of Director




                           Executives




                                               Staff
  Loan       Building        Audit                          Staffing
                                            Grievances
  Sub          Sub           Sub                             Pattern
                                                And
Committee   Committee      Committee                       Committee
                                            Disciplinary




BABASAB PATIL                                                          5
BRANCH LEVEL



                  Manager



                  Supervisor



                    Clerk



                   Cashier



                    Peon




BABASAB PATIL                  6
ADMINISTRATION




                              Managing Director




                                                      General
        General Manager                               Manager
            (Adm)                                    (Banking)




                                                                   Deputy
                  Deputy             Deputy          Deputy        General
   Deputy                                                          Manager
                  General            General        General
  General                                                        Accounting
                 Manager            Manager         Manager
  Manager                                                        & Operations
                 Planning         Administration      Loan
 Inspection          &                  &              &         Management
  & Audit       Development       Establishment    Supervision




BABASAB PATIL                                                             7
SECTIONS IN BANK:

The following are different sections

    Administration and Establishment Section

    Planning and Development Section

    Loans and Supervision Section

    Accounts and Operation Section

    Inspection and Audit Section




BABASAB PATIL                                   8
OBJECTIVES


The following are the objectives of the bank

    To finance co-operative societies registered and deemed to have been

      registered under the co-operative societies Act which are affiliated to the

      Bank.

    To finance directly individual agriculturists in the area of operation of such

      societies which are dormant or where due to any reason issue or recovery of

      loans and advances have come to a stand still and cultivator member of

      societies are deprived of agricultural finance, by admitting them as nominal

      member of the Bank subject to the subsidiary rules framed and approved by

      the Register.

    To raise funds for the purpose of financing co-operative societies,

      individuals and other and generally to carry on Banking business.

    To develop assist and co-ordinate the work of affiliated societies.

    To arrange for the supervision and inspection of affiliated societies.

    To open branches, pay offices and extension counter and suitable center and

      frame rules for their conduct and working and transact any type of banking

      business on behalf of other banks and societies registered under any Act

      with the previous approval of the Register.

    To Purchase, sell, transfer, endorse, pledge Government promissory notes,

      bonds, securities, Municipal, Zilla Parishat and port trust Bonds, debenture


BABASAB PATIL                                                                    9
guaranteed by government for the legitimate investment of the surplus

     funds of the bank or on behalf of it’s member or depositors without

     incurring any financial responsibility and to do all things incidental to such

     business.


   To make direct advances to individuals, proprietary concerns, partnership

     firms, societies registered under the societies Registration Act 1960,

     companies, corporate Bodies, statutory organizations for various approved

     purposes permitted under the Bye laws by admitting them as normal

     members and subject to the rules framed by the Boards and approved by the

     Registrar.

   To make advances to individuals on the pledge of valuables/ approved

     securities subject to the rules framed by the Board and approved by the

     Registrar.

   To deploy the resources of the Bank in profitable avenues subject to rules

     framed by Board and approved by the Registrar.

   To provide finance to Co-operative Societies, Societies Registered under

     the Societies Registration Act,1960, Companies, Corporate Bodies and

     Statutory Organisations under consortium arrangement in association with

     other       Financing   Institutions,   with    the    approval     of    the

     Registrar/NABARD/other Competent Authorities as the case may be.

   To do ordinary banking business for properly utilizing surplus funds at the

     disposal of the Bank provided this business is carried on only for such



BABASAB PATIL                                                                   10
period and under such conditions as the Registrar Shall prescribe in each

     case;



   To undertake liquidation work of affiliated societies indebted to the Bank

     on conditions laid down by the Registrar with a view to facilitate recoveries

     from the affiliated societies.

   To maintain a library of Co-operative literatures and laboratories.

   To establish or to support or to aid in the establishment and support of funds

     calculated to benefit Banks employees and or dependants of such

     employees provided that the Rules regarding the rates of contributions

     payable both by the Bank and its employees and the Rules regarding

     administration thereof are first approved by the Registrar.

   To receive for safe custody securities and ornaments.

   To draw, accept, endorse, negotiable and sell bills of exchange and other

     negotiable instruments in accordance with the rules that shall be framed by

     the Board for the purpose.

   To undertake and to support research in co-operation and to undertake

     research activities in agriculture to enhance agricultural productivity ;

     subject to rules to be framed by the Boards.

   To arrange for the study tours subject to approval of the Registrar for

     studying Banking and co-operative Development in general and with

     special reference to promote co-operative activities in the district.

   To open Banking Accounts.

BABASAB PATIL                                                                  11
 To carry on the general business of banking not repugnant to the provisions

     of the co-operative societies Act and Rules framed there under.

   To provide safe Deposit vaults.

   Carrying on and transacting every kind of guarantee and indemnity

     business.

   Managing, selling, and realizing any property which may come into the

     possession of the bank in satisfying or in part satisfaction of any of its

     claims.

   To make advances to the employees of the Bank who are admitted as

     Nominal members of the Bank.

   To implement the economic policies as envisaged by the government from

     time to time.

   To do such other work as will be conducive or incidental to the above

     objects and will generally promote the cause of co-operation.




BABASAB PATIL                                                               12
Achievements

  The Bank has achieved the following milestones:

     In the year 2003, owned funds is 3937.92 lakhs and in 2005 it is 5184.87

      lakhs and in this year 2006 it is increased of Rs.509.59 lakhs i.e., 5694.46

      lakhs.

   The bank has mobalised Rs.2356.91 lakh as additional deposits during the

      year 2005-06.

   Borrowings from 22.97% of the working funds. The bank has utilized the

      borrowings judiciously and repaid in time to the Apex Bank and never

      became defaulter.

   In this year 2006, working funds is increased of 7.66% compare to last year

      2005.

   The Bank has achieved recovery at 83.24% and 83.51% in respect of Agril.

      And Non-Agril. loans during 2005-06 up to march-2006. Further it is aimed

      to achieve 95% recovery by end of 2005-06 that is june-2006.

   The net profit for 2005-06 is Rs. 1528.86 Lakhs last year is Rs. 364.39

      lakhs.

   With the introduction of BDP, business in societies has improved

      considerably and becoming self sufficient. Now societies have deposit of

      Rs.34.18 crores as on 31-3-2005. The PACS are earning the profit and

      declaring the maximum dividend.

BABASAB PATIL                                                                  13
 KISAN CREDIT CARD Scheme has been implemented very effectively. The

       bank has issued kisan Credit Cards to 20177 farmers newly during 2005-06.



 YASHASWINI

       Co-operative Farmers Health Schemes is implemented in 2003.

57260 farmers have been enrolled of which 55273 farmers are through primary

Co-operative Societies. 14 farmers have under gone operation.

This Scheme is continued during 2004-05 and renamed as Co-operative Farmers

Health Protection Scheme. 77582 farmers members of PACS are enrolled. Health

Camps are programmed to be arranged at rural places. Separate Yashaswini Cell is

opened in the bank to afford quick services to the farmers. 212 farmers have

availed benefit so far, of which 38 are patients with heart ailments.




BABASAB PATIL                                                                 14
Theoretical Framework

       In the general sense, the term “co-operation” means, the idea of “living

together and working together”. Co-operation is a business organization. It is the

only system of voluntary organization suitable for poorer people. In this system,

the persons voluntarily associate together as human beings on a basis of equality,

for the promotion of their economic interests.

       Thus, the Co-operative Bank can be defined as, “an institution established

on the co-operative principles and engaged in the normal banking business of

accepting deposits from the public for the purpose of lending and repay it on

demand or otherwise”.




BABASAB PATIL                                                                  15
Organisational Structure of the Co-operative Credit Institutions




                      Co-operative Credit Institution



      Rural Co-operative Credit                  Urban Co-operative Banks
             Institution



Short Term              Long Term
 Structure               Structure



State                 District Central               Primary
 Co-operative              Co-operative         Agricultural Credit
    Banks                   Banks                   Societies




                     State Co-operative                 Primary Co-operative
                      Agriculture Rural                   Agriculture Rural
                     Development Banks                   Development Banks




 BABASAB PATIL                                                            16
Co-operative Banks:

       Banks established under the co-operative system are called Co-operative

Banks. These are State Co- operative Banks, Central Co- operative Banks and

Primary Co- operative Banks. SCB is an apex level bank for a state. CCBs are

apex level banks for each district. Primary Co- operative Banks are rural or Semi-

Urban Level Co- operative Banks.

                        Co-operative Credit Societies:

       These are financial institutions whose primary objects are to provide credit

facilities, i.e., loans and advances to its member only. These societies are formed

in large organisations or Government Departments or at certain regions. The

members are those working in the particular organization/ region. They collect

subscriptions, deposits, etc., from members and loans from co-operative banks and

extend credit facilities to its members only.

Primary Agricultural Credit Society:

       These are similar to credit societies explained above, but these credit

societies can extend loans to its members only for the purpose of agricultural

connected activities.




BABASAB PATIL                                                                   17
Types of Co-operative Banks in India:

   Urban Co-operative Banks.

   State Co-operative Banks (StCBs).

   District Central Co-operative Banks (CCBs).

   State Co-operative Agriculture and Rural Development Banks (SCARDBs).

   Primary     Co-operative Agriculture and Rural Development     Banks

     (PCARDBs).




BABASAB PATIL                                                          18
Social Security and Welfare:

Social Security:-

       The wages provided to the employees, particularly of the lower level may

not be sufficient to meet their needs like medical, children education, maternity

needs of women employees and employee’s wives’ etc. Therefore, Governments

of various countries insist the employers to provide the security to their employees

against the social evils.



Welfare:-

Welfare has four primary meanings:

    Welfare, in general terms, refers simply to quality of life.

    Welfare (financial aid), financial assistance paid by the govt.

    Welfare (economics), in economics, associated with material benefit or

       preferred outcomes.

    Social welfare, in social policy, refers to the range of services intended to

       meet people’s needs.

       Welfare is the ‘enjoyment’ that consumers gain from their consumption.

While welfare cannot be measured directly, economists often use a measure of real

income or purchasing power as a way of measuring welfare in many terms.




BABASAB PATIL                                                                    19
Objectives of social security and welfare programmes:

The important objectives of fringe benefits are:

      1) To create and improve sound industrial relations.

      2) To boost up employee morale.

      3) To motivate the employees by identifying an satisfying their unsatisfied

         needs.

      4) To provide qualitative work environment and work life.

      5) To provide security to the employees against social risks like old age

         benefits and maternity benefits.

      6) To provide the health of the employees and to provide safety to the

         employees against accidents.

      7) To promote employee’s welfare by providing welfare measures like

         recreation facilities.

      8) To create a sense of belongingness among employees and to retain them.

         Hence, fringe benefits are called golden hand-cuffs.

      9) To meet requirements of various legislations relating to fringe benefits.




BABASAB PATIL                                                                    20
Types of social security and welfare program:

       Organisations provide a variety of fringe benefits. Dale Yoder and Paul D.

Standohart classified the fringe benefits under four heads as given here under:

1. For Employment Security: Benefits under this head include unemployment

   insurance, technological adjustment pay leave travel pay, overtime pay, leave

   for negotiation, leave for maternity, leave for grievances, holidays, cost of

   living bonus, call-back pay, lay-off pay, retiring rooms, jobs to the

   sons/daughters of the employees and the like.

2. For Health Protection: Benefits under this head include accident insurance,

   disability insurance, health insurance, hospitalisation, life insurance, medical

   care, sick benefits, sick leave etc.

3. For old Age and Retirement: Benefits under this category include: defferd

   income plans, pension, gratuity, provided fund, old age assistance, old age

   counseling, medical benefits for retired employees, traveling concession to

   retired employees, jobs to the sons/daughters of the deceased employee and the

   like.

4. For Personnel Identification, Participation and Stimulation: This

   category covers the following benefits: anniversary awards, attendance bonus,

   canteen, cooperative credit societies, educational facilities, beauty parlour

   services, housing, income tax aid, counselling, quality bonus, recreational

   programmes, stress counselling, safety measures etc.




BABASAB PATIL                                                                     21
Types of Fringe Benefits



       Payment for Time                    Employee           Safety and          Welfare        Old Age and
          not worked                         Security           Health          Recreational     Retirement
                                                                                 Facilities        Benefits
    Hours    of
Hours WorkPaid      Shift      Holiday    Paid
 of Work  Holiday Premium       Pay      Vacation
             s




         Retrenchment               Lay-off
         Compensation             Compensation



                     Safety                   Workmen’s              Health
                    Measures                 Compensation            Benefits




                                                     Employee Welfare            Holiday Educatio-
              Paid
    Canteens Consu-     Shift      Holiday   Paid
                                                                                 Homes nal
    Hours     mer      Credit
             Holiday Premium        Pay    Vacation Counsell- Organi-
                                   Housing Legal Aid                                     Facilites
     of Work Societi- Societies
                s                                      ing     sation
               es


                                                       Transport-        Parties and        Miscell-
                                                         ation             Picnic           aneous




            Provident        Deposit                           Medical
                                            Gratuity                              Pension
              Fund           Linked                            Benefit
                            Insurance




           BABASAB PATIL                                                                               22
The Welfare Schemes of BDCC Bank Provided to All Employees is as

      under:

Sl.No Welfare Schemes                              Assistance Provided
1.     Group Insurance Scheme(GIS)                 Rs.62000/-
2.     Family Benefit Fund                         Rs.20 P.M
3.     Medical Allowance                           Rs.1000 P.a
4.     Staff Welfare Fund                          Rs.20000/-
5.     Festival Advance                            Rs.2000 P.a
6.     Housing Loan                                Rs.500000 @ 12%
7.     Vehicle Loan                                75% of the vehicle amount
8.     Sulab Loan                                  Rs. 100000/-
                                                   15 times on his/her B.S and max limit is
9.     Employee Co-operative Credit Society
                                                   Rs.100000/-.
10.    Salary Earners Loan                         Rs.50000@12%.
11.    Providend Fund                              B.S + D.A= ……… @12%.
12     Encashment of Earn Leave in Service         Once in a 2years

13.    Encashment of Earn Leave after Retirement Maximum 240 days.

14.    Closing Allowance                           Rs.200P.a @ the year end.

15.    Gratuity/Retirement Benefit                 Maximum limit is Rs.350000/-




      These are the schemes provided to only specific employee as follow:

      Sl.No. Welfare Schemes         Post                            Amount
      1.       Washing Allowance     Drivers and Peons               Rs.50 P.M
      2.       Cycle Allowance       Only One Peons                  Rs.50 P.M
      3.       Key Allowance         Manager and Cashier Per Branch. Rs.75 P.M
      4.       Cashier Allowance     Only For Cashier                Rs.150 P.M

      BABASAB PATIL                                                                 23
5.      Typing Allowance         Only For Typist                   Rs.60 P.M




                                         Recruitment:

       Recruitment tends to be studied only for practioner purpose and there is

little evidence of only overarching theory.

        A useful definition of recruitment is: Searching for and obtaining potential

job candidates in sufficient numbers and quality so that the organization can select

the most appropriate people to fill its job needs.




BABASAB PATIL                                                                    24
According to Edwin B.Flippo defined recruitment as “the process of

searching for prospective employees and stimulating them to apply for jobs in the

organization”

                                       Selection:

       It can be argued that staff selection is becoming the axis on which all other

human resource issues turn. In this fast moving work environment the time

available for new employees to adapt and develop is diminishing. They are

expected to become effective almost instantly, to perform and to move on.

        After identifying the source of human resources, searching for prospective

employees and stimulating them to apply for jobs in the organization, the

management has to perform the function of selecting the right employees at the

right time. The obvious guiding policy in selection is the intention to choose the

best qualified and suitable job candidate for each unfilled job. The objective of the

selection decision is to choose the individual who can most successfully perform

the job from the pool of qualified candidates.

         No matter what has been written or said about recruitment and selection,

everyone believes that he is an expert in this field. It is probably the one area of

personnel management where ‘the professional’ is inevitably challenged by ‘the

layman’, whatever the circumstances. Nevertheless, it is one of those situations

where often a manager or supervisor has to face up to the problem of becoming

totally involved in the recruitment and selection process without quite knowing

how to tackle what is in reality a complicated task, in spite of the apparent

simplicity to the ultimate decision to be taken- ‘to hire or not to hire’.


BABASAB PATIL                                                                     25
This is the Recruitment and Selection Process followed by the BDCC

Bank:



                             Government Approval



                                 Roster System



                Advertisement in paper about Application Form



                        Scrutining the Application Form



                              Degree and Age wise



                                   Cast wise



                 Personal Interview in the form of 1:5 on Merit



 Marks Obtained in Qualifying Exam shall be reduced to 85marks and the

                Interview shall carry15marks (Total 100).




BABASAB PATIL                                                            26
Training and Development Programmes:

      Training will be viewed as a short- term educational process utilizing a

planned, systematic, and organized procedure by which nonmanagerial personnel

acquire the technical knowledge and skills necessary for increased effectiveness in

achieving organizational goals.

         According to Dale S. Beach defines the training as “…. The organized

procedure by which people learn knowledge and/or skills for a definite purpose”.

         Development, on the other hand , in reference to staffing and personnel

matters, will be viewed as a long term educational process utilizing a planned

systematic procedure by which managerial personnel acquire conceptual and

theoretical the technical knowledge for enhancing general administrative abilities.



Following are the some of the institutions which provide Training and

Development Programmes to employees of BDCC Bank:

   1) Bijapur District Central Co-operative Bank Ltd, Bijapur.

   2) Agricultural Co-operative Staff Training Institute, Banglore.

   3) Regional Training College NABARD, Mangalore.

   4) Reserve Bank of India, Pune.

   5) Vaikunth Mehta National Institute of Co-operative Management, Pune.




BABASAB PATIL                                                                    27
DATA ANALYSIS AND INTERPRETATION

      The welfare schemes occupy an important role in boosting up the morale of

employees at work. Providing adequate facilities will energies the workers, which

will increase the output. In this chapter an attempt is made to analyse the opinion

regarding the various facilities provided to employees.

   25 (100%) employees were selected and they were asked to rate their opinion

on a five point scale as Very low (1), Below average (2), Average (3), Above

average (4), Very high (5).The analysis of the opinion of the employees revealed

the following




BABASAB PATIL                                                                   28
1. Awareness of the different welfare schemes

                                     Table -1

                           Responses      % of Respondents
                           Yes            100
                           No             0


                                             Graph-1




                                                                                 Yes
                                                                                 NO




From this graph, it can be seen that the sample size (25 employees) is aware of different

welfare schemes provided by Bank.




BABASAB PATIL                                                                          29
2. Following are the different welfare schemes which the employees are

  aware

                        Table-2

         Sl.No Welfare Schemes
         1.     Medical Allowance
         2.     Festival Advance
         3.     Ex- Gratia/ Bonus
         4.     Providend Fund
         5.     Family Benefit Fund
         6.     HRA (House Rent Allowance)
         7.     Leave Facility
         8.     GIS (Group Insurance Scheme)
         9.     Staff Welfare Fund
         10.    Gratuity
         11.    GSLIS (Group Savings Linked Insurance Scheme)
         12.    TA DA
         13.    Retirement Benefit
         14.    LIC (Life Insurance Scheme)
         15.    Typing Allowance
         16.    Bicycle Allowance
         17.    GLIS (Group Linked Insurance Scheme)
         18.    GPF (General Provident Fund)
         19.    Entertainment Allowance
         20.    Training Facility
         21.    Sitting Facility
         22.    Washing Allowance
         23.    Closing Allowance
         24.    Key Allowance
         25.    Cash Allowance
3. About Welfare Schemes

                              Table -3

Score               5         4          3      2        1      Total
Degree              Very      Above      Average Blow    Very

                    High      Average           Average Low
No of respondents 10          4          8      2        1      25
% of respondents 37.6         17.2       32.3   9.7      3.2    100%



BABASAB PATIL                                                       30
Graph-3




                                                              Very high
                                                           Above average
                                                              Average
                                                              Below average
                                                              Very low




From this graph, it can be understood that the welfare schemes of BDCC Bank

employees says that 37.6% is very high, 32.3% average and 3.2% as Very low.




4. Welfare Schemes provided by Bank

                                   Table 4.1

                                      GIS


Score               5       4         3         2         1          Total
Degree              Very    Above     Average Blow        Very

                    High    Average             Average Low
No of respondents 7         6         6         2         2          23
% of respondents 30.1       23.7      22.6      9.7       7.53       93.63



BABASAB PATIL                                                                 31
Graph-4.1

                                           GIS




                                                      Very high
                                                      Above average
                                                      Average
                                                      Below average
                                                      Very low




In this analysis 30.1% of respondents responded as very high, 22.6% as average and

7.53% as very low.




                                    Table-4.2

                            Family Benefit Fund

Score                5       4         3          2         1         Total
Degree               Very    Above     Average Blow         Very

                     High    Average              Average Low
No of respondents 4          6         8          2         3         23
% of respondents 16.1        25.8      33.3       6.45      10.7      92.35


                                    Graph-4.2

                            Family Benefit Fund




BABASAB PATIL                                                                  32
Very high
                                                      Above average
                                                      Average
                                                      Below average
                                                      Very low




From this graph, it is clear that 16.1% of respondents responded as very high,

33.3% as average and 10.7% as very low.




                                     Table 4.3

                              Medical Allowance

Score                5        4           3      2         1          Total
Degree               Very     Above       Average Blow     Very

                     High     Average            Average Low
No of respondents 4           3           12     4         2          25
% of respondents 16.1         12.9        46.2   15        8.6        100


                                     Graph 4.3

                              Medical Allowance




BABASAB PATIL                                                                 33
Very high
                                                    Above average
                                                    Average
                                                    Below average
                                                    Very low




From this graph, it is clear that 16.1% of respondents responded as very high,

46.2% as average and 8.6% as very low.




BABASAB PATIL                                                              34
Table-4.4

                              Staff Welfare Fund

Score                5       4          3         2         1         Total
Degree               Very    Above      Average Blow        Very

                     High    Average              Average Low
No of respondents 3          5          9         3         3         23
% of respondents 12.9        18.3       37.6      11.8      11.8      92.4


                                    Graph-4.4

                              Staff Welfare Fund




                                                      Very high
                                                      Above average
                                                      Average
                                                      Below average
                                                      Very low




In this analysis 12.9% of respondents responded as very high, 37.6% as average and

11.8% as very low.




                                    Table-4.5

                              Ex-Gratia / Bonus


BABASAB PATIL                                                                  35
Score                5       4          3         2         1         Total
Degree               Very    Above      Average Blow        Very

                     High    Average              Average Low
No of respondents 14         4          4         1         2         25
% of respondents 56.9        16.1       17.2      3.2       6.45      99.85


                                    Graph-4.5

                                 Ex-Gratia/Bonus




                                                      Very high
                                                      Above average
                                                      Average
                                                      Below average
                                                      Very low




From this graph, it is concluded that 56.9% of respondents responded as very high,

17.2% % as average and 6.45% as very low.



                                    Table-4.6

                                      HRA

Score                5       4          3         2         1         Total
Degree               Very    Above      Average Blow        Very

                     High    Average              Average Low
No of respondents 6          4          11        1         2         24
BABASAB PATIL                                                                  36
% of respondents      25.8     15         43        5.38       7.53       96.7


                                    Graph-4.6

                                       HRA




                                                        Very high
                                                        Above average
                                                        Average
                                                        Below average
                                                        Very low




In this analysis 25.8% of respondents responded as very high, 43% as average and 7.53%

as very low.




BABASAB PATIL                                                                      37
Table-4.7

                                 Provident Fund

Score                5       4          3         2         1         Total
Degree               Very    Above      Average Blow        Very

                     High    Average              Average Low
No of respondents 8          4          6         4         2         24
% of respondents 33.3        16.1       24.7      16.1      7.53      97.73


                                    Graph-4.7

                                 Provident Fund




                                                      Very high
                                                      Above average
                                                      Average
                                                      Below average
                                                      Very low




From this graph, it is concluded that 33.3% of respondents responded as very high,

24.7% % as average and 7.53% as very low.




BABASAB PATIL                                                                  38
Table-4.8

                             Retirement Benefits

Score                5       4          3         2         1         Total
Degree               Very    Above      Average Blow        Very

                     High    Average              Average Low
No of respondents 9          6          5         1         3         24
% of respondents 36.6        22.6       18.3      5.38      12.9      95.78


                                    Graph-4.8

                             Retirement Benefits




                                                      Very high
                                                      Above average
                                                      Average
                                                      Below average
                                                      Very low




From this graph, it is concluded that 36.6% of respondents responded as very high,

18.3% as average and 12.9% as very low.




                                    Table-4.9

                                 Festival Advance
BABASAB PATIL                                                                  39
Score                 5        4          3          2          1          Total
Degree                Very     Above      Average Blow          Very

                      High     Average               Average Low
No of respondents 6            4          9          3          2          24
% of respondents 22.6          16.1       39.8       10.7       8.6        97.8


                                      Graph-4.9

                                   Festival Advance




                                                         Very high
                                                         Above average
                                                         Average
                                                         Below average
                                                         Very low




In this analysis 22.6% of respondents responded as very high, 39.8% as average and 8.6%

as very low.




5. Do you need any other welfare schemes?

                                       Table-5

                   Degree                 Yes      No        Total
                   No of respondents      10       15        25
                   % of respondents       40.9     59.1      100


BABASAB PATIL                                                                       40
Graph-5




                                                                Yes
                                                                NO




From this graph, it is clear that 40.8% of employees want the welfare schemes

Such as given below:




BABASAB PATIL                                                                   41
Sl. No Schemes
1.         LIC(Life Insurance Corporation)
2.         LTC(Leave Travel Concession)
3.         Pension Benefit
4.         Tuition fees for children
5.         75% of Hospital bill
6.         Over time duty facility
7.         Quarters
8.         Food grain advance
9.         Group Insurance
10.        Aminity
11.        KGID (Karnataka Government Insurance Dept.)
12.        Computerisation
13.        All medical facility




      6. How do you rate the following facilities?

                                    Table-6.1

                                 Leave Facilities

Score                 5      4          3           2      1      Total
Degree                Very   Above      Average Blow       Very

                  High       Average                Average Low
No of respondents 7          7          7           1      3      25
% of respondents 27.9        27.9       29          3.2    10.7   98.7

BABASAB PATIL                                                             42
Graph-6.1

                                Leave Facilities




                                                     Very high
                                                     Above average
                                                     Average
                                                     Below average
                                                     Very low




From this graph, it is clear that 27.9% of respondents responded as very high, 29%

as average and 10.7% as very low.




BABASAB PATIL                                                                  43
Table-6.2

                                 Training Facility

Score                5       4          3         2         1         Total
Degree               Very    Above      Average Blow        Very

                  High       Average              Average Low
No of respondents 6          7          9         1         2         25
% of respondents 22.6        26.8       37.6      5.38      7.53      100

                                    Graph-6.2

                                 Training Facility




                                                      Very high
                                                      Above average
                                                      Average
                                                      Below average
                                                      Very low




From this graph, it is concluded that 22.6% of respondents responded as very high,

37.6% as average and 7.53% as very low.



                                    Table-6.3

                               Medical Facilities


BABASAB PATIL                                                                  44
Score               5       4           3        2        1          Total
Degree              Very    Above       Average Blow      Very

                  High      Average              Average Low
No of respondents 3         4           11       5        2          25
% of respondents 11.8       18.3        43       19.4     7.5        100

                                   Graph-6.3

                                Medical Facilities




                                                     Very high
                                                     Above average
                                                     Average
                                                     Below average
                                                     Very low




      In this analysis, 11.8% of respondents responded as very high, 43% as

average and 7.5% as very low.




                                    Table-6.4

                                Health and safety

Score               5       4           3        2        1          Total
Degree              Very    Above       Average Blow      Very

                    High    Average              Average Low

BABASAB PATIL                                                                45
No of respondents 2          2          3           3        13        23
% of respondents 8.6         7.53       11.8        10.7     51.6      90.23

                                    Graph-6.4

                              Health and safety




                                                        Very high
                                                        Above average
                                                        Average
                                                        Below average
                                                        Very low




      From this graph, it is clear that 8.6% of respondents responded as very high,

11.8% as average and 51.6% as very low.




                                    Table-6.5

                                 Sitting Facility

Score               5        4          3           2        1         Total
Degree              Very     Above      Average Blow         Very

                  High       Average                Average Low
No of respondents 1          3          9           5        4         22
% of respondents 5.38        12.9       33.3        19.4     18.3      89.28


BABASAB PATIL                                                                   46
Graph-6.5

                                Sitting Facility




                                                       Very high
                                                       Above average
                                                       Average
                                                       Below average
                                                       Very low




In this analysis, 5.38% of respondents responded as very high, 33.3% as average

and 18.3% as very low.




                                   Table-6.6

                                Canteen Facility

Score               5       4          3           2       1        Total
Degree              Very    Above      Average Blow        Very

                  High      Average                Average Low
No of respondents 1         2          3           2       15       23
% of respondents 5.38       8.6        11.8        6.45    58.1     90.33

                                  Graph-6.6

                                Canteen Facility


BABASAB PATIL                                                               47
Very high
                                                       Above average
                                                       Average
                                                       Below average
                                                       Very low




From this graph, it is concluded that 5.38% of respondents responded as very high,

11.8% as average and 58.1% as very low.




7. Is there cool drinking water and water in the latrine and urinal
facility?

                                      Table-7

Degree                 Agree     Average Disagree Total

No of respondents      8         15          2           25

% of respondents       32.3      60.2        7.5         100


                                    Graph-7




BABASAB PATIL                                                                  48
Agree
                                                            Average
                                                            Disagree




In this analysis, 7.5% of respondents responded as disagree, 60.2% as average and

32.3% as agree.




BABASAB PATIL                                                                 49
8. The opinion regarding the working conditions and hours of the Bank

      The working conditions and hours of the Bank are satisfactory and good but

few of the employees want the working hours to be 10.30am to 5.30pm and

attenders need Sunday holiday.




BABASAB PATIL                                                                50
9. Awareness of welfare schemes of Commercial Bank

                                   Table-9

                 Degree               Yes     No       Total
                 No of respondents    5       20       25
                 % of respondents     21.5    78.5     100



                                  Graph-9




                                                               Yes
                                                               NO




For the awareness of the welfare schemes of employees towards Commercial Bank

only 21.5% are aware and 78.5% are not aware of the schemes.




The following are the schemes which Bijapur DCC bank are aware of

Commercial Bank
BABASAB PATIL                                                             51
Sl.No   Welfare Schemes
             1.      Medical Facility
             2.      Tour Facility
             3.      Retirement Benefits
             4.      LTC( leave traveling concession)
             5.      Staff Welfare Fund
             6.      Family Benefit Fund
             7.      Conveyance Allowance
             8.      Free Quarter Facility
             9.      Overtime Allowance
             10.     Ladies Room
             11.     Tuition Fees
             12.     Lunch Expenses
             13.     Transfer once in a three year
             14.     Special Allowance
             15.     Free Car Allowance
             16.     Bonus
             17.     Leave Surrender
             18.     In charge Allowance
             19.     CAIIB(Certificate of Administration and
                     Indian Institute of Banking)
             20.     Entertainment Allowance




10. Will you join Commercial Bank purely for Welfare Schemes?

                                 Table-10

                Degree               Yes      No    Total
                No of respondents    7        18    25
                % of respondents     29       71    100


                                Graph-10




BABASAB PATIL                                                   52
Yes
                                                                  NO




In this analysis, 71% of employees’ response is No and 29% of the employees is

Yes so it shows that the employees of the BDCC Bank are loyal.




11. Suggestion for BDCC Bank

            It is commendable but computerization in the Bank is very essential

because they have to compete with commercial and urban banks. So as soon as

possible introduce computers and give training about computer to staff to work

smoothly.




BABASAB PATIL                                                               53
Summary, Findings and Suggestions

Summary:

            Employee measures occupy an important role in the development of

an organization. A satisfied employee force is an asset for every organization.

Mere wage payment alone will not be sufficient to satisfy the workers. Provision

of adequate benefits will build up a strong and satisfied work force. The health of

BABASAB PATIL                                                                   54
an Organization always depends on a strong and satisfied labor force. In the

present study, an attempt is made to examine the various employee welfare

schemes or measures adapted by the “Bijapur DCC Bank” and the effectiveness of

such measures on the labor force of the organization.




                                    Findings

   Based on questionnaire, personal interview and observation, the following

   findings have been made.




BABASAB PATIL                                                                  55
BABASAB PATIL   56
Suggestions

Based on the findings the following suggestions have been given to improve the

situation of employee welfare schemes

   1. By observation and personal interview we come to know 100% of

      employees mentioned the schemes which they are aware but they don’t

      know all the schemes which Bank is providing to them. So the employees

      should be made aware of the schemes provided by the bank.

BABASAB PATIL                                                                    57
2. The welfare schemes should be maximized to satisfy the employees because

     only 37.6% of employees says welfare schemes of BDCC Bank is very

     high.

  3. The amount of GIS should be increased because only 30.1% of employee

     says very high and 22.6% as average.

  4. The staff welfare fund should be maximized for the benefit of the

     employees.

  5. Festival advance should be given to employees without deducted the money

     from his/her salary.

  6. The health of the organization always depends upon the satisfied labour

     force so provide the welfare schemes to satisfy the employees.

  7. Increase the leave facilities and external training should be provided to the

     workers with qualified training experts to handle the competitive era and

     specially about the computers.

  8. Medical facilities and sitting facilities in all the branches should be

     improved for the benefit of the employees and as well as to the

     organization.

  9. Canteen facility should be provided in all the branches for the convenient of

     the employees.

  10. Provide cool drinking water and water in the latrine and urinal facility in all

     branches and especially in sindagi branch.

  11. For the knowledge of the employees make them aware of welfare schemes

     of Commercial Bank because only 21.5% are aware.


BABASAB PATIL                                                                     58
The working condition is commendable but the working hours should

  be maintained from 10.30am to 5.30pm. The work should be extracted as per

  the job chart to the employees.




                                    Conclusions

               The worker should be given fair wages, incentives which will

  encourage them to work hard. There exists a good relationship between the

  workers and the management.

               The worker should be motivated to work by creating in them sense

  of belonging. They will work with pleasure and their productivity will be

  increased.

               The Bijapur DCC Bank employees are aware of welfare schemes

  and they are satisfied with the Bonus/ Ex-Gratia provide by the Bank.


BABASAB PATIL                                                                 59
Attaching at most importance to Agri Sector, the bank is striving

  hard for the development of other fields and marching a head to achieve the set

  goal.

              The financial position of the bank is sound and is running under

  Audit Class “A” since 1993 so to maintain this and to increase the profit of the

  Bank satisfy the employee by providing the welfare schemes. employees are

  satisfied from the welfare schemes provided by Bijapur District Central Co-

  operative Bank Ltd, Bijapur. But DCC should concentrate more on welfare

  schemes in order increase the productivity and satisfaction level of employees.




BABASAB PATIL                                                                     60

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  • 1. Executive Summary Title of the project:- “Employees Satisfaction on Welfare Schemes at BDCC Bank” Statement of the problem:- This particular topic is chosen because employees are the bone of the organization so to get a effectiveness and efficiency in productivity. Organization has to motivate the employee through welfare scheme. Purpose of the study:- Project is on the study of welfare schemes so in turn the point of benefit towards the employees and the system that will provide benefit to the organization. Scope of the study:- This project helps in collecting the necessary data which will in turn convert and provide facilities to employees. Objectives of the study:-  To study the organization.  To examine the various employee welfare schemes at BDCC bank.  To identify employee satisfaction towards welfare schemes which provided by BDCC bank.  To provide better effective efficient health of the organization. BABASAB PATIL 1
  • 2. THE BIJAPUR DISTRICT CENTRAL CO-OP BANK LTD, BIJAPUR. PERFORMANCE AWARD 1999-2000 NATIONAL AGRICULTURE AND RURAL DEVELOPMENT BANK (NABARD) GIVEN SECOND PRIZE TO BIJAPUR DCC BANK LTD. BIJAPUR. FOR IT’S REMARKABLE PERFORMANCE IN ALL DISTRICTS CENTRAL CO OPERATIVE BANKS. IN INDIA FOR THE YEAR 1999-2000. BABASAB PATIL 2
  • 3. A Brief Description of the Organization Profile: Name of the organization: The Bijapur District Central Co-operative Bank Ltd., Bijapur. Address : Kittur Channamma Nagar, Solapur Road, BIJAPUR. Phone : (08352)265418, 265419,263642. Fax : 08352-265473. E-mail : bjpdcc@yahoo.com Type of sector : Co-operative Bank. Year of Establishment : 28-7-1919. No of Employees : 187 Work Schedule : 10.30 to 5.30 Geographical Area : 32,440 Sq.feet. BABASAB PATIL 3
  • 4. INTRODUCTION OF BANK The Bijapur District Co-operative Bank Ltd Bijapur is registered Under No-2483 as co-operative society Under Indian Co-operative Societies Act 1912. The BDCC Bank opened on 28th July 1919 Late Shri Pandurang Desai was the founder and president. The bank has its registered office at Bijapur. In the event of any change there of, a notice of such change be given to the Registrar of Karnataka Co- operative Societies with in thirty (30) days. The main objective of the bank is to assist the rural co-operative to provide cheaper finance to agriculture. 1366 Variety of co-operative societies have got membership with the bank. Bank is accepting membership from 1919, Till date 7382 Customers become members of the Bank. Mission of Bijapur DCC Bank “To strive for socio-economic Development of the District by providing efficient financial services for Agricultural and Non- Agricultural activities based on Co-operative Principles.” BABASAB PATIL 4
  • 5. ORGANIZATION CHART Board of Director Executives Staff Loan Building Audit Staffing Grievances Sub Sub Sub Pattern And Committee Committee Committee Committee Disciplinary BABASAB PATIL 5
  • 6. BRANCH LEVEL Manager Supervisor Clerk Cashier Peon BABASAB PATIL 6
  • 7. ADMINISTRATION Managing Director General General Manager Manager (Adm) (Banking) Deputy Deputy Deputy Deputy General Deputy Manager General General General General Accounting Manager Manager Manager Manager & Operations Planning Administration Loan Inspection & & & Management & Audit Development Establishment Supervision BABASAB PATIL 7
  • 8. SECTIONS IN BANK: The following are different sections  Administration and Establishment Section  Planning and Development Section  Loans and Supervision Section  Accounts and Operation Section  Inspection and Audit Section BABASAB PATIL 8
  • 9. OBJECTIVES The following are the objectives of the bank  To finance co-operative societies registered and deemed to have been registered under the co-operative societies Act which are affiliated to the Bank.  To finance directly individual agriculturists in the area of operation of such societies which are dormant or where due to any reason issue or recovery of loans and advances have come to a stand still and cultivator member of societies are deprived of agricultural finance, by admitting them as nominal member of the Bank subject to the subsidiary rules framed and approved by the Register.  To raise funds for the purpose of financing co-operative societies, individuals and other and generally to carry on Banking business.  To develop assist and co-ordinate the work of affiliated societies.  To arrange for the supervision and inspection of affiliated societies.  To open branches, pay offices and extension counter and suitable center and frame rules for their conduct and working and transact any type of banking business on behalf of other banks and societies registered under any Act with the previous approval of the Register.  To Purchase, sell, transfer, endorse, pledge Government promissory notes, bonds, securities, Municipal, Zilla Parishat and port trust Bonds, debenture BABASAB PATIL 9
  • 10. guaranteed by government for the legitimate investment of the surplus funds of the bank or on behalf of it’s member or depositors without incurring any financial responsibility and to do all things incidental to such business.  To make direct advances to individuals, proprietary concerns, partnership firms, societies registered under the societies Registration Act 1960, companies, corporate Bodies, statutory organizations for various approved purposes permitted under the Bye laws by admitting them as normal members and subject to the rules framed by the Boards and approved by the Registrar.  To make advances to individuals on the pledge of valuables/ approved securities subject to the rules framed by the Board and approved by the Registrar.  To deploy the resources of the Bank in profitable avenues subject to rules framed by Board and approved by the Registrar.  To provide finance to Co-operative Societies, Societies Registered under the Societies Registration Act,1960, Companies, Corporate Bodies and Statutory Organisations under consortium arrangement in association with other Financing Institutions, with the approval of the Registrar/NABARD/other Competent Authorities as the case may be.  To do ordinary banking business for properly utilizing surplus funds at the disposal of the Bank provided this business is carried on only for such BABASAB PATIL 10
  • 11. period and under such conditions as the Registrar Shall prescribe in each case;  To undertake liquidation work of affiliated societies indebted to the Bank on conditions laid down by the Registrar with a view to facilitate recoveries from the affiliated societies.  To maintain a library of Co-operative literatures and laboratories.  To establish or to support or to aid in the establishment and support of funds calculated to benefit Banks employees and or dependants of such employees provided that the Rules regarding the rates of contributions payable both by the Bank and its employees and the Rules regarding administration thereof are first approved by the Registrar.  To receive for safe custody securities and ornaments.  To draw, accept, endorse, negotiable and sell bills of exchange and other negotiable instruments in accordance with the rules that shall be framed by the Board for the purpose.  To undertake and to support research in co-operation and to undertake research activities in agriculture to enhance agricultural productivity ; subject to rules to be framed by the Boards.  To arrange for the study tours subject to approval of the Registrar for studying Banking and co-operative Development in general and with special reference to promote co-operative activities in the district.  To open Banking Accounts. BABASAB PATIL 11
  • 12.  To carry on the general business of banking not repugnant to the provisions of the co-operative societies Act and Rules framed there under.  To provide safe Deposit vaults.  Carrying on and transacting every kind of guarantee and indemnity business.  Managing, selling, and realizing any property which may come into the possession of the bank in satisfying or in part satisfaction of any of its claims.  To make advances to the employees of the Bank who are admitted as Nominal members of the Bank.  To implement the economic policies as envisaged by the government from time to time.  To do such other work as will be conducive or incidental to the above objects and will generally promote the cause of co-operation. BABASAB PATIL 12
  • 13. Achievements The Bank has achieved the following milestones:  In the year 2003, owned funds is 3937.92 lakhs and in 2005 it is 5184.87 lakhs and in this year 2006 it is increased of Rs.509.59 lakhs i.e., 5694.46 lakhs.  The bank has mobalised Rs.2356.91 lakh as additional deposits during the year 2005-06.  Borrowings from 22.97% of the working funds. The bank has utilized the borrowings judiciously and repaid in time to the Apex Bank and never became defaulter.  In this year 2006, working funds is increased of 7.66% compare to last year 2005.  The Bank has achieved recovery at 83.24% and 83.51% in respect of Agril. And Non-Agril. loans during 2005-06 up to march-2006. Further it is aimed to achieve 95% recovery by end of 2005-06 that is june-2006.  The net profit for 2005-06 is Rs. 1528.86 Lakhs last year is Rs. 364.39 lakhs.  With the introduction of BDP, business in societies has improved considerably and becoming self sufficient. Now societies have deposit of Rs.34.18 crores as on 31-3-2005. The PACS are earning the profit and declaring the maximum dividend. BABASAB PATIL 13
  • 14.  KISAN CREDIT CARD Scheme has been implemented very effectively. The bank has issued kisan Credit Cards to 20177 farmers newly during 2005-06.  YASHASWINI Co-operative Farmers Health Schemes is implemented in 2003. 57260 farmers have been enrolled of which 55273 farmers are through primary Co-operative Societies. 14 farmers have under gone operation. This Scheme is continued during 2004-05 and renamed as Co-operative Farmers Health Protection Scheme. 77582 farmers members of PACS are enrolled. Health Camps are programmed to be arranged at rural places. Separate Yashaswini Cell is opened in the bank to afford quick services to the farmers. 212 farmers have availed benefit so far, of which 38 are patients with heart ailments. BABASAB PATIL 14
  • 15. Theoretical Framework In the general sense, the term “co-operation” means, the idea of “living together and working together”. Co-operation is a business organization. It is the only system of voluntary organization suitable for poorer people. In this system, the persons voluntarily associate together as human beings on a basis of equality, for the promotion of their economic interests. Thus, the Co-operative Bank can be defined as, “an institution established on the co-operative principles and engaged in the normal banking business of accepting deposits from the public for the purpose of lending and repay it on demand or otherwise”. BABASAB PATIL 15
  • 16. Organisational Structure of the Co-operative Credit Institutions Co-operative Credit Institution Rural Co-operative Credit Urban Co-operative Banks Institution Short Term Long Term Structure Structure State District Central Primary Co-operative Co-operative Agricultural Credit Banks Banks Societies State Co-operative Primary Co-operative Agriculture Rural Agriculture Rural Development Banks Development Banks BABASAB PATIL 16
  • 17. Co-operative Banks: Banks established under the co-operative system are called Co-operative Banks. These are State Co- operative Banks, Central Co- operative Banks and Primary Co- operative Banks. SCB is an apex level bank for a state. CCBs are apex level banks for each district. Primary Co- operative Banks are rural or Semi- Urban Level Co- operative Banks. Co-operative Credit Societies: These are financial institutions whose primary objects are to provide credit facilities, i.e., loans and advances to its member only. These societies are formed in large organisations or Government Departments or at certain regions. The members are those working in the particular organization/ region. They collect subscriptions, deposits, etc., from members and loans from co-operative banks and extend credit facilities to its members only. Primary Agricultural Credit Society: These are similar to credit societies explained above, but these credit societies can extend loans to its members only for the purpose of agricultural connected activities. BABASAB PATIL 17
  • 18. Types of Co-operative Banks in India:  Urban Co-operative Banks.  State Co-operative Banks (StCBs).  District Central Co-operative Banks (CCBs).  State Co-operative Agriculture and Rural Development Banks (SCARDBs).  Primary Co-operative Agriculture and Rural Development Banks (PCARDBs). BABASAB PATIL 18
  • 19. Social Security and Welfare: Social Security:- The wages provided to the employees, particularly of the lower level may not be sufficient to meet their needs like medical, children education, maternity needs of women employees and employee’s wives’ etc. Therefore, Governments of various countries insist the employers to provide the security to their employees against the social evils. Welfare:- Welfare has four primary meanings:  Welfare, in general terms, refers simply to quality of life.  Welfare (financial aid), financial assistance paid by the govt.  Welfare (economics), in economics, associated with material benefit or preferred outcomes.  Social welfare, in social policy, refers to the range of services intended to meet people’s needs. Welfare is the ‘enjoyment’ that consumers gain from their consumption. While welfare cannot be measured directly, economists often use a measure of real income or purchasing power as a way of measuring welfare in many terms. BABASAB PATIL 19
  • 20. Objectives of social security and welfare programmes: The important objectives of fringe benefits are: 1) To create and improve sound industrial relations. 2) To boost up employee morale. 3) To motivate the employees by identifying an satisfying their unsatisfied needs. 4) To provide qualitative work environment and work life. 5) To provide security to the employees against social risks like old age benefits and maternity benefits. 6) To provide the health of the employees and to provide safety to the employees against accidents. 7) To promote employee’s welfare by providing welfare measures like recreation facilities. 8) To create a sense of belongingness among employees and to retain them. Hence, fringe benefits are called golden hand-cuffs. 9) To meet requirements of various legislations relating to fringe benefits. BABASAB PATIL 20
  • 21. Types of social security and welfare program: Organisations provide a variety of fringe benefits. Dale Yoder and Paul D. Standohart classified the fringe benefits under four heads as given here under: 1. For Employment Security: Benefits under this head include unemployment insurance, technological adjustment pay leave travel pay, overtime pay, leave for negotiation, leave for maternity, leave for grievances, holidays, cost of living bonus, call-back pay, lay-off pay, retiring rooms, jobs to the sons/daughters of the employees and the like. 2. For Health Protection: Benefits under this head include accident insurance, disability insurance, health insurance, hospitalisation, life insurance, medical care, sick benefits, sick leave etc. 3. For old Age and Retirement: Benefits under this category include: defferd income plans, pension, gratuity, provided fund, old age assistance, old age counseling, medical benefits for retired employees, traveling concession to retired employees, jobs to the sons/daughters of the deceased employee and the like. 4. For Personnel Identification, Participation and Stimulation: This category covers the following benefits: anniversary awards, attendance bonus, canteen, cooperative credit societies, educational facilities, beauty parlour services, housing, income tax aid, counselling, quality bonus, recreational programmes, stress counselling, safety measures etc. BABASAB PATIL 21
  • 22. Types of Fringe Benefits Payment for Time Employee Safety and Welfare Old Age and not worked Security Health Recreational Retirement Facilities Benefits Hours of Hours WorkPaid Shift Holiday Paid of Work Holiday Premium Pay Vacation s Retrenchment Lay-off Compensation Compensation Safety Workmen’s Health Measures Compensation Benefits Employee Welfare Holiday Educatio- Paid Canteens Consu- Shift Holiday Paid Homes nal Hours mer Credit Holiday Premium Pay Vacation Counsell- Organi- Housing Legal Aid Facilites of Work Societi- Societies s ing sation es Transport- Parties and Miscell- ation Picnic aneous Provident Deposit Medical Gratuity Pension Fund Linked Benefit Insurance BABASAB PATIL 22
  • 23. The Welfare Schemes of BDCC Bank Provided to All Employees is as under: Sl.No Welfare Schemes Assistance Provided 1. Group Insurance Scheme(GIS) Rs.62000/- 2. Family Benefit Fund Rs.20 P.M 3. Medical Allowance Rs.1000 P.a 4. Staff Welfare Fund Rs.20000/- 5. Festival Advance Rs.2000 P.a 6. Housing Loan Rs.500000 @ 12% 7. Vehicle Loan 75% of the vehicle amount 8. Sulab Loan Rs. 100000/- 15 times on his/her B.S and max limit is 9. Employee Co-operative Credit Society Rs.100000/-. 10. Salary Earners Loan Rs.50000@12%. 11. Providend Fund B.S + D.A= ……… @12%. 12 Encashment of Earn Leave in Service Once in a 2years 13. Encashment of Earn Leave after Retirement Maximum 240 days. 14. Closing Allowance Rs.200P.a @ the year end. 15. Gratuity/Retirement Benefit Maximum limit is Rs.350000/- These are the schemes provided to only specific employee as follow: Sl.No. Welfare Schemes Post Amount 1. Washing Allowance Drivers and Peons Rs.50 P.M 2. Cycle Allowance Only One Peons Rs.50 P.M 3. Key Allowance Manager and Cashier Per Branch. Rs.75 P.M 4. Cashier Allowance Only For Cashier Rs.150 P.M BABASAB PATIL 23
  • 24. 5. Typing Allowance Only For Typist Rs.60 P.M Recruitment: Recruitment tends to be studied only for practioner purpose and there is little evidence of only overarching theory. A useful definition of recruitment is: Searching for and obtaining potential job candidates in sufficient numbers and quality so that the organization can select the most appropriate people to fill its job needs. BABASAB PATIL 24
  • 25. According to Edwin B.Flippo defined recruitment as “the process of searching for prospective employees and stimulating them to apply for jobs in the organization” Selection: It can be argued that staff selection is becoming the axis on which all other human resource issues turn. In this fast moving work environment the time available for new employees to adapt and develop is diminishing. They are expected to become effective almost instantly, to perform and to move on. After identifying the source of human resources, searching for prospective employees and stimulating them to apply for jobs in the organization, the management has to perform the function of selecting the right employees at the right time. The obvious guiding policy in selection is the intention to choose the best qualified and suitable job candidate for each unfilled job. The objective of the selection decision is to choose the individual who can most successfully perform the job from the pool of qualified candidates. No matter what has been written or said about recruitment and selection, everyone believes that he is an expert in this field. It is probably the one area of personnel management where ‘the professional’ is inevitably challenged by ‘the layman’, whatever the circumstances. Nevertheless, it is one of those situations where often a manager or supervisor has to face up to the problem of becoming totally involved in the recruitment and selection process without quite knowing how to tackle what is in reality a complicated task, in spite of the apparent simplicity to the ultimate decision to be taken- ‘to hire or not to hire’. BABASAB PATIL 25
  • 26. This is the Recruitment and Selection Process followed by the BDCC Bank: Government Approval Roster System Advertisement in paper about Application Form Scrutining the Application Form Degree and Age wise Cast wise Personal Interview in the form of 1:5 on Merit Marks Obtained in Qualifying Exam shall be reduced to 85marks and the Interview shall carry15marks (Total 100). BABASAB PATIL 26
  • 27. Training and Development Programmes: Training will be viewed as a short- term educational process utilizing a planned, systematic, and organized procedure by which nonmanagerial personnel acquire the technical knowledge and skills necessary for increased effectiveness in achieving organizational goals. According to Dale S. Beach defines the training as “…. The organized procedure by which people learn knowledge and/or skills for a definite purpose”. Development, on the other hand , in reference to staffing and personnel matters, will be viewed as a long term educational process utilizing a planned systematic procedure by which managerial personnel acquire conceptual and theoretical the technical knowledge for enhancing general administrative abilities. Following are the some of the institutions which provide Training and Development Programmes to employees of BDCC Bank: 1) Bijapur District Central Co-operative Bank Ltd, Bijapur. 2) Agricultural Co-operative Staff Training Institute, Banglore. 3) Regional Training College NABARD, Mangalore. 4) Reserve Bank of India, Pune. 5) Vaikunth Mehta National Institute of Co-operative Management, Pune. BABASAB PATIL 27
  • 28. DATA ANALYSIS AND INTERPRETATION The welfare schemes occupy an important role in boosting up the morale of employees at work. Providing adequate facilities will energies the workers, which will increase the output. In this chapter an attempt is made to analyse the opinion regarding the various facilities provided to employees. 25 (100%) employees were selected and they were asked to rate their opinion on a five point scale as Very low (1), Below average (2), Average (3), Above average (4), Very high (5).The analysis of the opinion of the employees revealed the following BABASAB PATIL 28
  • 29. 1. Awareness of the different welfare schemes Table -1 Responses % of Respondents Yes 100 No 0 Graph-1 Yes NO From this graph, it can be seen that the sample size (25 employees) is aware of different welfare schemes provided by Bank. BABASAB PATIL 29
  • 30. 2. Following are the different welfare schemes which the employees are aware Table-2 Sl.No Welfare Schemes 1. Medical Allowance 2. Festival Advance 3. Ex- Gratia/ Bonus 4. Providend Fund 5. Family Benefit Fund 6. HRA (House Rent Allowance) 7. Leave Facility 8. GIS (Group Insurance Scheme) 9. Staff Welfare Fund 10. Gratuity 11. GSLIS (Group Savings Linked Insurance Scheme) 12. TA DA 13. Retirement Benefit 14. LIC (Life Insurance Scheme) 15. Typing Allowance 16. Bicycle Allowance 17. GLIS (Group Linked Insurance Scheme) 18. GPF (General Provident Fund) 19. Entertainment Allowance 20. Training Facility 21. Sitting Facility 22. Washing Allowance 23. Closing Allowance 24. Key Allowance 25. Cash Allowance 3. About Welfare Schemes Table -3 Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 10 4 8 2 1 25 % of respondents 37.6 17.2 32.3 9.7 3.2 100% BABASAB PATIL 30
  • 31. Graph-3 Very high Above average Average Below average Very low From this graph, it can be understood that the welfare schemes of BDCC Bank employees says that 37.6% is very high, 32.3% average and 3.2% as Very low. 4. Welfare Schemes provided by Bank Table 4.1 GIS Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 7 6 6 2 2 23 % of respondents 30.1 23.7 22.6 9.7 7.53 93.63 BABASAB PATIL 31
  • 32. Graph-4.1 GIS Very high Above average Average Below average Very low In this analysis 30.1% of respondents responded as very high, 22.6% as average and 7.53% as very low. Table-4.2 Family Benefit Fund Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 4 6 8 2 3 23 % of respondents 16.1 25.8 33.3 6.45 10.7 92.35 Graph-4.2 Family Benefit Fund BABASAB PATIL 32
  • 33. Very high Above average Average Below average Very low From this graph, it is clear that 16.1% of respondents responded as very high, 33.3% as average and 10.7% as very low. Table 4.3 Medical Allowance Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 4 3 12 4 2 25 % of respondents 16.1 12.9 46.2 15 8.6 100 Graph 4.3 Medical Allowance BABASAB PATIL 33
  • 34. Very high Above average Average Below average Very low From this graph, it is clear that 16.1% of respondents responded as very high, 46.2% as average and 8.6% as very low. BABASAB PATIL 34
  • 35. Table-4.4 Staff Welfare Fund Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 3 5 9 3 3 23 % of respondents 12.9 18.3 37.6 11.8 11.8 92.4 Graph-4.4 Staff Welfare Fund Very high Above average Average Below average Very low In this analysis 12.9% of respondents responded as very high, 37.6% as average and 11.8% as very low. Table-4.5 Ex-Gratia / Bonus BABASAB PATIL 35
  • 36. Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 14 4 4 1 2 25 % of respondents 56.9 16.1 17.2 3.2 6.45 99.85 Graph-4.5 Ex-Gratia/Bonus Very high Above average Average Below average Very low From this graph, it is concluded that 56.9% of respondents responded as very high, 17.2% % as average and 6.45% as very low. Table-4.6 HRA Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 6 4 11 1 2 24 BABASAB PATIL 36
  • 37. % of respondents 25.8 15 43 5.38 7.53 96.7 Graph-4.6 HRA Very high Above average Average Below average Very low In this analysis 25.8% of respondents responded as very high, 43% as average and 7.53% as very low. BABASAB PATIL 37
  • 38. Table-4.7 Provident Fund Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 8 4 6 4 2 24 % of respondents 33.3 16.1 24.7 16.1 7.53 97.73 Graph-4.7 Provident Fund Very high Above average Average Below average Very low From this graph, it is concluded that 33.3% of respondents responded as very high, 24.7% % as average and 7.53% as very low. BABASAB PATIL 38
  • 39. Table-4.8 Retirement Benefits Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 9 6 5 1 3 24 % of respondents 36.6 22.6 18.3 5.38 12.9 95.78 Graph-4.8 Retirement Benefits Very high Above average Average Below average Very low From this graph, it is concluded that 36.6% of respondents responded as very high, 18.3% as average and 12.9% as very low. Table-4.9 Festival Advance BABASAB PATIL 39
  • 40. Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 6 4 9 3 2 24 % of respondents 22.6 16.1 39.8 10.7 8.6 97.8 Graph-4.9 Festival Advance Very high Above average Average Below average Very low In this analysis 22.6% of respondents responded as very high, 39.8% as average and 8.6% as very low. 5. Do you need any other welfare schemes? Table-5 Degree Yes No Total No of respondents 10 15 25 % of respondents 40.9 59.1 100 BABASAB PATIL 40
  • 41. Graph-5 Yes NO From this graph, it is clear that 40.8% of employees want the welfare schemes Such as given below: BABASAB PATIL 41
  • 42. Sl. No Schemes 1. LIC(Life Insurance Corporation) 2. LTC(Leave Travel Concession) 3. Pension Benefit 4. Tuition fees for children 5. 75% of Hospital bill 6. Over time duty facility 7. Quarters 8. Food grain advance 9. Group Insurance 10. Aminity 11. KGID (Karnataka Government Insurance Dept.) 12. Computerisation 13. All medical facility 6. How do you rate the following facilities? Table-6.1 Leave Facilities Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 7 7 7 1 3 25 % of respondents 27.9 27.9 29 3.2 10.7 98.7 BABASAB PATIL 42
  • 43. Graph-6.1 Leave Facilities Very high Above average Average Below average Very low From this graph, it is clear that 27.9% of respondents responded as very high, 29% as average and 10.7% as very low. BABASAB PATIL 43
  • 44. Table-6.2 Training Facility Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 6 7 9 1 2 25 % of respondents 22.6 26.8 37.6 5.38 7.53 100 Graph-6.2 Training Facility Very high Above average Average Below average Very low From this graph, it is concluded that 22.6% of respondents responded as very high, 37.6% as average and 7.53% as very low. Table-6.3 Medical Facilities BABASAB PATIL 44
  • 45. Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 3 4 11 5 2 25 % of respondents 11.8 18.3 43 19.4 7.5 100 Graph-6.3 Medical Facilities Very high Above average Average Below average Very low In this analysis, 11.8% of respondents responded as very high, 43% as average and 7.5% as very low. Table-6.4 Health and safety Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low BABASAB PATIL 45
  • 46. No of respondents 2 2 3 3 13 23 % of respondents 8.6 7.53 11.8 10.7 51.6 90.23 Graph-6.4 Health and safety Very high Above average Average Below average Very low From this graph, it is clear that 8.6% of respondents responded as very high, 11.8% as average and 51.6% as very low. Table-6.5 Sitting Facility Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 1 3 9 5 4 22 % of respondents 5.38 12.9 33.3 19.4 18.3 89.28 BABASAB PATIL 46
  • 47. Graph-6.5 Sitting Facility Very high Above average Average Below average Very low In this analysis, 5.38% of respondents responded as very high, 33.3% as average and 18.3% as very low. Table-6.6 Canteen Facility Score 5 4 3 2 1 Total Degree Very Above Average Blow Very High Average Average Low No of respondents 1 2 3 2 15 23 % of respondents 5.38 8.6 11.8 6.45 58.1 90.33 Graph-6.6 Canteen Facility BABASAB PATIL 47
  • 48. Very high Above average Average Below average Very low From this graph, it is concluded that 5.38% of respondents responded as very high, 11.8% as average and 58.1% as very low. 7. Is there cool drinking water and water in the latrine and urinal facility? Table-7 Degree Agree Average Disagree Total No of respondents 8 15 2 25 % of respondents 32.3 60.2 7.5 100 Graph-7 BABASAB PATIL 48
  • 49. Agree Average Disagree In this analysis, 7.5% of respondents responded as disagree, 60.2% as average and 32.3% as agree. BABASAB PATIL 49
  • 50. 8. The opinion regarding the working conditions and hours of the Bank The working conditions and hours of the Bank are satisfactory and good but few of the employees want the working hours to be 10.30am to 5.30pm and attenders need Sunday holiday. BABASAB PATIL 50
  • 51. 9. Awareness of welfare schemes of Commercial Bank Table-9 Degree Yes No Total No of respondents 5 20 25 % of respondents 21.5 78.5 100 Graph-9 Yes NO For the awareness of the welfare schemes of employees towards Commercial Bank only 21.5% are aware and 78.5% are not aware of the schemes. The following are the schemes which Bijapur DCC bank are aware of Commercial Bank BABASAB PATIL 51
  • 52. Sl.No Welfare Schemes 1. Medical Facility 2. Tour Facility 3. Retirement Benefits 4. LTC( leave traveling concession) 5. Staff Welfare Fund 6. Family Benefit Fund 7. Conveyance Allowance 8. Free Quarter Facility 9. Overtime Allowance 10. Ladies Room 11. Tuition Fees 12. Lunch Expenses 13. Transfer once in a three year 14. Special Allowance 15. Free Car Allowance 16. Bonus 17. Leave Surrender 18. In charge Allowance 19. CAIIB(Certificate of Administration and Indian Institute of Banking) 20. Entertainment Allowance 10. Will you join Commercial Bank purely for Welfare Schemes? Table-10 Degree Yes No Total No of respondents 7 18 25 % of respondents 29 71 100 Graph-10 BABASAB PATIL 52
  • 53. Yes NO In this analysis, 71% of employees’ response is No and 29% of the employees is Yes so it shows that the employees of the BDCC Bank are loyal. 11. Suggestion for BDCC Bank It is commendable but computerization in the Bank is very essential because they have to compete with commercial and urban banks. So as soon as possible introduce computers and give training about computer to staff to work smoothly. BABASAB PATIL 53
  • 54. Summary, Findings and Suggestions Summary: Employee measures occupy an important role in the development of an organization. A satisfied employee force is an asset for every organization. Mere wage payment alone will not be sufficient to satisfy the workers. Provision of adequate benefits will build up a strong and satisfied work force. The health of BABASAB PATIL 54
  • 55. an Organization always depends on a strong and satisfied labor force. In the present study, an attempt is made to examine the various employee welfare schemes or measures adapted by the “Bijapur DCC Bank” and the effectiveness of such measures on the labor force of the organization. Findings Based on questionnaire, personal interview and observation, the following findings have been made. BABASAB PATIL 55
  • 57. Suggestions Based on the findings the following suggestions have been given to improve the situation of employee welfare schemes 1. By observation and personal interview we come to know 100% of employees mentioned the schemes which they are aware but they don’t know all the schemes which Bank is providing to them. So the employees should be made aware of the schemes provided by the bank. BABASAB PATIL 57
  • 58. 2. The welfare schemes should be maximized to satisfy the employees because only 37.6% of employees says welfare schemes of BDCC Bank is very high. 3. The amount of GIS should be increased because only 30.1% of employee says very high and 22.6% as average. 4. The staff welfare fund should be maximized for the benefit of the employees. 5. Festival advance should be given to employees without deducted the money from his/her salary. 6. The health of the organization always depends upon the satisfied labour force so provide the welfare schemes to satisfy the employees. 7. Increase the leave facilities and external training should be provided to the workers with qualified training experts to handle the competitive era and specially about the computers. 8. Medical facilities and sitting facilities in all the branches should be improved for the benefit of the employees and as well as to the organization. 9. Canteen facility should be provided in all the branches for the convenient of the employees. 10. Provide cool drinking water and water in the latrine and urinal facility in all branches and especially in sindagi branch. 11. For the knowledge of the employees make them aware of welfare schemes of Commercial Bank because only 21.5% are aware. BABASAB PATIL 58
  • 59. The working condition is commendable but the working hours should be maintained from 10.30am to 5.30pm. The work should be extracted as per the job chart to the employees. Conclusions The worker should be given fair wages, incentives which will encourage them to work hard. There exists a good relationship between the workers and the management. The worker should be motivated to work by creating in them sense of belonging. They will work with pleasure and their productivity will be increased. The Bijapur DCC Bank employees are aware of welfare schemes and they are satisfied with the Bonus/ Ex-Gratia provide by the Bank. BABASAB PATIL 59
  • 60. Attaching at most importance to Agri Sector, the bank is striving hard for the development of other fields and marching a head to achieve the set goal. The financial position of the bank is sound and is running under Audit Class “A” since 1993 so to maintain this and to increase the profit of the Bank satisfy the employee by providing the welfare schemes. employees are satisfied from the welfare schemes provided by Bijapur District Central Co- operative Bank Ltd, Bijapur. But DCC should concentrate more on welfare schemes in order increase the productivity and satisfaction level of employees. BABASAB PATIL 60