Business etiquettes ppt @ bec doms bagalkot mba

1. Presented By
BABASAB PATIL

2. Meaning:
The word etiquette means conventional rules of
social behaviour or professional conduct. The successful
professional knows how to conduct themselves at company
meeting, parties and dinner.
In an organization, our basic concern is to
create a smooth work environment where each person helps
the others to carry on their jobs with ease.

3. Basic rules of etiquettes
 Introduction
 Telephone calls
 Business dining
 Interaction with foreign clients
 Inter personal business etiquette

4.  Introduction:
As a norm of business etiquette and the first step towards
cordial business transaction, people greet each other by
starting their full names and position at very outset.
Speak your name slowly and clearly. As
mentioned, personal names sound unfamiliar.
Therefore, they should be articulated as distinctly as
possible and also handshake must be accompanied by eye
contact and as gentle smile.

5.  Telephone calls:
A clear and complete introduction of each
person, members of visiting party, and host party
, makes everyone feel relaxed and creates a congenial
atmosphere for the meeting. Handling business
calls,requires awareness of our unconscious action .

6.  Business dining:
business meals can be with colleagues or client at
some occasions like festivals, religious
ceremonies,weddings or birth day parties. At such
occasions , we should fallow the cultural norms which
set the unwritten rules of behavior as member of
company.

7.  Interaction with foreign clients:
In business, foreign visitors should not be
allowed to feel like a stronger in other countries.
We generally believe that when we visit abroad
we should behave according to the business norms and
etiquette of the place. Respecting cultural
needs, religious beliefs and other attitude of the foreign
visitors will go a long way in developing good business
relations.

8.  Interpersonal business etiquette:
Individuals represent companies. The norms
for interpersonal behavior apply also to company to
company behavior. Feel proud of your organization’s
achievements.
Keep yourself fully informed of the new
developments and better prospects for the company.