Thomas H. Davenport is an American academic who specializes in analytics, business process innovation, and knowledge management. He introduced the concept of the attention economy, which treats human attention as a scarce resource and applies economic principles to information management problems. The document discusses how social media exploits human attention by whipping users into a frenzied state through anxiety-inducing news cycles and an "arms race" of urgency among media companies competing for clicks, leaving people with no time to think critically.