FEC subgroup BALPPA - Southern regional meeting at Riverside Hub (26.11.2014)
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Slides from the FEC subgroup meeting held at the Riverside Hub, Northampton on Wednesday 26th November... Including presentations from Kevin Brown - UHLKB http://www.uhlkb.com/ and Bala McAlinn - We Are Boo http://www.weareboo.com/
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FEC subgroup BALPPA - Southern regional meeting at Riverside Hub (26.11.2014)
- 1. BALPPA FEC SOUTHERN REGIONAL MEETING RIVERSIDE HUB – 26.11.14
- 2. Agenda • 10-45 am - Arrive & Tea/ Coffee • 11-00 – Welcome and Introductions • 11-15 – PRESENTATION – Kevin Brown • 12-00 – Open forum interactive discussions • Networking Lunch sponsored by BOOKER • 1-15pm – PRESENTATION –Bala McAlinn • 2-00pm – Member Case Studies • 2-30pm – Open forum interactive discussions • 3pm – Close and Riverside Hub tour
- 4. Presentation 1 Controlling Costs to Protect Profits by Kevin Brown from UHL
- 5. Controlling Costs to Protect Profits Kevin Brown UHL Independent Commercial Utility Brokers ‘Offering Powerful Savings’
- 6. Increase sales Reduce costs
- 7. Premises – Mortgage/Rent Staff Costs Utility Costs
- 8. Overview of the UK market Common Agreement details When can I transfer? Where can I get help? Commonly asked questions Q & As
- 9. Domestic v. Commercial History Rising Prices – Why? The Future
- 10. Contract lengths Notice periods Assumptive renewals Tariffs Standing Charge Capacity Charge
- 11. Contract end Out of contract New Premises Buying a business
- 23. The Internet - Comparison sites Agents Consultants Brokers
- 24. How much notice do I have to give? What happens if I don’t? Why would a broker need to see a copy of my bill? Why would a ‘Letter of Authority’ be needed? How long does it take to switch suppliers? Can my current supplier block the transfer?
- 25. When I switch will there be any interruption to my supply? What action will my current supplier be likely to take? What is CCL?
- 27. UHL ‘Offering Powerful Savings’
- 28. Open Forum BALPPA Update New website, VAE and BALPPA events in 2015 Managing utility contracts Top money saving tips
- 29. BALPPA Update • Monday 12th January – Annual Dinner • VAE Show (13th-15th) – register now at http://www.attractionsexpo.co.uk/ • Tuesday 13th January – BALPPA AGM • Wednesday 14th January – VAE Seminars • Monday 9th March – Parliamentary Lunch
- 30. Continued… Managing utility contracts In-house vs Outsource What results can you expect? Best Practice – member examples… Top money saving tips Best Practice – member examples… Who and How? BALPPA benefits
- 31. Networking Lunch sponsored by BOOKER
- 32. Presentation 2 Fabulous Themed Parties and Events by Bala McAlinn
- 59. WHAT DOES A THEMED PARTY/EVENT NEED?
- 60. WHAT DOES A THEMED PARTY/EVENT NEED? • Theme
- 61. WHAT DOES A THEMED PARTY/EVENT NEED? • Theme • Space
- 62. WHAT DOES A THEMED PARTY/EVENT NEED? • Theme • Space • Staff
- 63. WHAT DOES A THEMED PARTY/EVENT NEED? • Theme • Space • Staff • Entertainment
- 64. WHAT DOES A THEMED PARTY/EVENT NEED? • Theme • Space • Staff • Entertainment
- 65. WHAT DOES A THEMED PARTY/EVENT NEED? • Theme • Space • Staff • Entertainment • Food and drink
- 66. WHAT DOES A THEMED PARTY/EVENT NEED? • Theme • Space • Staff • Entertainment • Food and drink • Balloons
- 67. WHAT DOES A THEMED PARTY/EVENT NEED? • Theme • Space • Staff • Entertainment • Food and drink • Balloons • Party bags
- 69. STORYTELLING
- 71. STORYTELLING • Character • Location
- 72. STORYTELLING • Character • Location • Event
- 73. STORYTELLING • Character • Location • Event • Morale
- 74. THEMED PARTIES AND EVENTS
- 75. THEMED PARTIES AND EVENTS • Understand your market
- 76. THEMED PARTIES AND EVENTS • Understand your market • Invest wisely
- 77. THEMED PARTIES AND EVENTS • Understand your market • Invest wisely • Price correctly
- 78. THEMED PARTIES AND EVENTS • Understand your market • Invest wisely • Price correctly • Be scalable
- 79. THEMED PARTIES AND EVENTS • Understand your market • Invest wisely • Price correctly • Be scalable • Create stories
- 82. Member Case Studies Theming an Attraction…
- 83. Open Forum Parties– operational issues and marketing gems Themed Events Mascots Childcare – taking business to the next level
- 84. Close and Riverside Hub tour Thanks for coming… see you at VAE
Editor's Notes
- Cost and rent Need to raise the profile Local competitors at the lower end of the pricing scale – same product… need to do something different / more than another play centre
- 10.30am – Seminar: Charlotte Cooper, Plexus Law Title: The Disciplinary Procedure: How to do it properly 11.20am – Seminar: Jonathan Winchester, Shopper Anonymous Title: Customers, love them or lose them 12.10pm – Seminar: Speaker tbc Title: State of the Industry – 2015 trends survey results 2pm – Seminar: Baz Slatter, Global Business Development Director, Picsolve Title: How the social media explosion is affecting the leisure and attractions industry Review of how social media has become part of our lives (no longer expected but more intrinsic) A look at consumer demand/behaviour Backed up by consumer research Review of how everyday technology could decrease photography revenues, smartphones, self-sticks, go pros etc What parks needs to do to stay ahead – connectivity, digital solutions etc An example case study of how one park is overcoming this – (I will see which of our partners may be happy to contribute) 2.50pm – Seminar: Scott Brown, Director of Business Development, WDD Title: Social Media Magic – aligning your social media strategy with your overall business goals 3.40pm – Seminar: Scott Brown, Director of Business Development, WDD Title: Practical ideas to make 2015 the year of achieving excellent customer service in your FEC”
- Hollywood Bowl – 42 centres Cineworld - £40.20