1. Audrius Ramanauskas
Ottawa Road, Tilbury, RM18 7RH
E-mail: r.audrius@gmail.com
Tel: 07429786593
Personal Profile
A professional ITsupportmanager whohas more than ten years of experience in the IT industry whose dailytaskswere
basedon managingMicrosoft servers(2003, 2007, 2010, 2012), solvingnetworkissuesandgivingsupporttocustomers.
An individual who began his career as an engineer of computer systems in a blue chip company, possessing abilities to
plan, prepare and structure his day accordingly and later also for the week and month ahead. During these periodsof
employmentIhave gained the experience anddevelopedessential skillstomanage a team usingstructure and initiative
to motivate and achieve results. Having the ability to learn quickly, a key strength, it has helped me to develop strong
influential skills to aid me in my work, therefore becomingmore effective and adaptable to change in order to meet
desiredtasks and goals on time.I am a keenan industriousindividual whowantstodevelopnew skills,improve existing
and gain core experience in the field, therefore looking to work for a reputable organization as yours.
Key Skills
 Strong multi-tasking skills
 Accounting and Bookkeeping knowledge
 Visual FoxPro, C++, Pascal
 HTML, CSS, XML
 Skilled in using MS Windows (all versions)
 Able to administer MS Servers (2003, 2007, 2010, 2012)
 Great Network supporting skills (DHCP, DNS, TCI/IP, wired and wireless)
 Excellent in problem solving and ability to think outside of the box
 Able to manage and focus a team to meet targets and deadlines
 Excellent in planning and deploying networks
 Ability to work under pressure and produce quality work
Employment History
IT Manager / Ideal Locations – Estate Agency Nov 2013 – Present
 Responsible forMSServer2010, WWW, Email supportandData backup
 MicrosoftWindows(Windows7,windows10) andKasperskySecuritysupport
 Office 2013, 2016 andOffice 360 support(managinglicenses,creatingusers,resettingpasswordsetc.)
 Laptops(Ipad’sandAndroiddevices) andSmartPhonesconfigurationtoensure interruptible communications.
 Networkplanning,configurationandRemote support(Remote Desktop,TeamViewer,VNC),
hardware repairs,phonesandprintersmaintenance
IT Manager / Read Academy - FoundationSchool Sep 2014 – Present
 Responsible forMSServer2010, WWW, Email supportandData backup
 MicrosoftWindows(XP,Vista,Windows7) andEset EndpointSecuritysupport
 Networkplanning,configurationandRemote support(Remote Desktop, TeamViewer,VNC)
 Hardware repairs,phonesandprintersrepairsandmaintenance
IT Support Manager / Lituanica UK LTD Dec 2009 – Jul 2012
 Responsible forMSServers2003 – 2010, WWW and Email supportand Data backup
 Reinstall MSWindows fromWindows98 toWindows7
 Repairall hardware like phones,handheldscannersandprinters
 Provide support, adviseandtrainingtoemployees

2.  Responsible forthe planningand deploymentof Networkuponhighstandards
 Takingresponsibilityof interruptible and smoothwarehouse ITinfrastructure work
Warranty Service Manager / JSC Paprasti Sprendimai Jan 2004 – Nov 2009
 Coordinating programming team (4 persons)
 Visual FoxPro, Visual C++ understanding
 Dealing with users requests and programmers team to solve all issues.
 Providing direct support to customers by phone and face-to-face
 Coordinating warranty team work to achieve results and deadlines
 Maintain MS Servers 2003 – 2010, WWW and Email support and Data backup
 Reinstall MS Windows from Windows 98 to Windows 7
 Provide computer hardware repair and upgrade works
 Administrating Linux (Red Hat) server
Education History
BA Information Systems / Kaunas University of Technology Sep 1997 – Jul 2001
Additional Training
AAT Accountancy Level 1 (finished) –AAT Accountancy Level 2 Sep 2016 – Present
MCSA MicrosoftServer 2012 Administrator Dec 2016 – Present
CompTIA A+ - Computeach International Ltd Dec 2013 – Feb2014
ESOL Speakingand ListeningLevel 1 - Barking & Dagenham College Sep 2013 – Jan 2014
CounterBalance Forklift DrivingLicense - Free To Learn Ltd, Barking Feb2013 – Feb2013
EDI Level 1 Award in Personal SafetyAwareness Feb2013 – Feb2013
Edexcel BTEC Level 2 in Team Leading(QCF) – Free To Learn Ltd, Barking Feb2013 – Mar 2013
Edexcel BTEC Level 2 in CustomerService (QCF) – Free To Learn Ltd, Barking Feb2013 – Mar 2013
Edexcel BTEC Level 2 in Retail Knowledge (QCF) – Free To Learn Ltd, Barking Feb2013 – Mar 2013
ESDL IT User Fundamentals – Level 2 – TLE Ltd, Barking Dec 2012 – Jan 2013
ESDL Securityfor IT Users – Level 2 – TLE Ltd, Barking Dec 2012 – Jan 2013
ESDL UsingE-mail and the Internet – Level 2 – TLE Ltd, Barking Dec 2012 – Jan 2013
ESDL PowerPointSoftware – Level 2 – TLE Ltd, Barking Dec 2012 – Jan 2013
ESDL WordProcessingSoftware – Level 2 – TLE Ltd, Barking Dec 2012 – Jan 2013
ESDL Spread sheetSoftware – Level 2 – TLE Ltd, Barking Dec 2012 – Jan 2013
OCR Entry Level 3 Employability– TLE Ltd, Barking Sep 2012 – Sep 2012
Hobbies and Interests
I like to meet new people by socialising at work activities or at events. I love spending time socialising withfriendsand
familyespeciallywhentryingtocookforthemwhichisaskill I stillneedtoimproveupon. Enjoylisteningtomusicof varied
genres,readingtechnicalmagazines inordertoremain uptodate withcurrenttechnologyissuesand have akeeninterest
in creating web sites such as blogs for small businesses.
References
Referencesavailable uponrequest.