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eLearning: Saving money, improving knowledge through eLearning


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Tamzin Doggart, Organisational Development Advisor, The Guinness Partnership (Members of The Charity Learning Consortium)

Learn from a leading housing and care organisation which is embracing eLearning

The benefits of going digital with your in-house training for staff (and volunteers or customers)

Published in: Education, Technology
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eLearning: Saving money, improving knowledge through eLearning

  1. 1. E-learning: Saving money, improving knowledge through e-learning Tamzin Doggart Organisational Development Advisor 01494 607 226 13 June 2011 In partnership with the Charity Learning Consortium
  2. 2. Topics for today <ul><li>Who are The Guinness Partnership and how have we used e-learning? </li></ul><ul><li>The benefits of going digital with your in-house training for staff (and volunteers or customers) </li></ul><ul><li>The options and practical process of developing an e-learning offer that meets your needs </li></ul>
  3. 3. The Guinness Partnership <ul><li>Second largest social housing organisation </li></ul><ul><li>Spread throughout England </li></ul><ul><li>3,000 staff </li></ul><ul><li>Five ‘companies’: one care and three housing companies plus ‘head office’ </li></ul>
  4. 4. Audience question: Which issues does e-learning help to solve?
  5. 5. Employees’ quotes Good – easy to understand, navigation, explanations, pictures Used it when I moved stationery Felt modern I adjusted my seat Took 10-20 minutes to complete Much better than a handbook and far easier to update The writing style was pitched in the right way. It was easy to understand and had a chatty informal style I adjusted the position of my computer monitor Was already aware but it was a nice refresher E-learning is a very unique way of learning Quicker and easier than face to face Can access when I work evenings or in spare moments
  6. 6. The basics: How we set up our e-learning <ul><li>We pay CLC </li></ul><ul><li>They provide generic ‘off the shelf’ courses via a website (or intranet) </li></ul><ul><li>E-learning Senior Admin: assigns password, assigns mandatory courses, chases weekly </li></ul><ul><li>User guide and top tips… </li></ul><ul><li>… plus phone-based or face-to-face coaching </li></ul><ul><li>People complete mandatory courses and can then access other courses </li></ul>
  7. 7. Personalising your e-learning to your organisation <ul><li>Generic ‘off the shelf’ courses, provided by CLC </li></ul><ul><li>Tailored courses developed in-house, from scratch </li></ul><ul><li>CLC will provide templates for us to tailor / adapt </li></ul>The Guinness Partnership has 4. We are also experimenting with alternatives: email, phone, webinars
  8. 8. View the Induction template <ul><li> </li></ul>
  9. 9. Any questions?