HK staffing pattern

1. CHAPTER 4
Housekeeping Staffing Patterns
 Overview
 The housekeeping department must prepare
the rooms for incoming guests as soon as
possible
 When scheduling workers, the executive
housekeeper must combine the need to
provide adequate coverage to clean the guest
rooms effectively with ensuring fairness to
employees and achieving an adequate
departmental profit.

2. Section Housekeeper Need Table
 Scheduling employees for guestroom cleaning and laundry
operation is done taking into account the property’s daily
occupancy. 400 Room with 16 housekeeping.

3. Standing Schedules
 To designate which days the working teams are off
and which day they are scheduled to work.
 To protect the interests of the company, fulfill the
individual needs of the workers, and provide guest
satisfaction.
 Manager must schedule the minimum number of
workers to achieve an optimum labor cost
percentage,

4. Adjusted Daily Schedule
Guestroom occupancy in the lodging industry is
never constant.
 Daily Schedule
 Rotational Schedules
 Alternative Scheduling Methods
 Four-Day Work Week
 Part Time Worker
 Flexible Work Hours
 Job Sharing
 Guestroom Team Cleaning
 Extended Time Off