2. Letter is a written message.
We write a letter to persons who are far way
from us.
We want to convey our message to them in a
clear and forceful manner.
3. The exchange of written or printed
communication.
Writing letters is considered to be an easy
thing to do.
But very few write really good letters.
A good letter should follow all the rules of
good conversation and good composition.
4. q TheWriters Address
qThe Date
qAn Inside Address for the Recipient.
qA Salutation
qThe Body of the Letter
qA Complementary Close
qTheWriters Signed
q Typed Names.
5. Personal Letters:
▪ Personal Letters / Social Letters / Informal Letters
written to Relatives & Friends .
Eg . Invitations etc.
Business Letters:
▪ Business Letters/Formal Letters written by the traders,
firms, companies etc. for business purposes Eg .: Leave
Letter, Ordering Letter etc.
6. Official Letters: It includes
▪ 1. Letter of application
▪ 2. Letter to Government Officials
▪ 3. Letter to Newspapers
▪ 4. Job Applications
▪ 5. Recommendation Letter
▪ 6. Reference Letter
▪ 7.Termination letter etc
17. Begin with positive word usage to create a
pleasant tone and build rapport.
Use itemized link to improve accessibility.
Include dated action to encourage a timely
response.
18. Begin with a buffer statement in a bad news
letter.
In the body, explain, explain what happened
and then state the bad news.
In the conclusion, give your reader follow up
options.
19. Include enough details such as date of
purchase to establish context for your
complaint.
In the body explain what happened, state
what you want, and justify what you want.