1. 27 March 2014
To whom it may concern,
Reference: Ashley Seraphina’ application
Miss Ashley Seraphina has been studying at Griffith University for a Bachelor’s degree in
International Business. Although she is still to complete the degree, she studied a course
Information System for Service Industries with me and successfully completed this course. She
achieved a grade of High Distinction.
Ashley is a quick learner, bright, and self-motivated student. It has been a pleasure having her in my
class. She has excellent communication, problem solving and team working skills. In addition, she is
extremely organized, reliable and computer literate. I believe she can work independently or in a
team and is able to follow through to ensure that the job gets done.
As her previous instructor, I would definitely recommend for future employment in industry. If you
have any further questions with regard to her qualifications, please do not hesitate to contact me.
Yours truly,
Dr. Shaun Shao
X.Shao@griffith.edu.au
Department of Tourism, Sport, and Hotel Management
Griffith University, Australia
Griffith Business School
Department of Tourism, Leisure,
Hotel and Sport Management
Telephone + (0)7 55528054
Facsimile + (0)7 55528507
www.griffith.edu.au
Street address:
Gold Coast Campus, Griffith University
Parklands Drive
Southport
Queensland 4215, Australia
Postal address:
Gold Coast Campus, Griffith University
PO Box 50, GCMC
Queensland 9726, Australia