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ASHLEY CASTRO 
4 Crescent Circle, Rock Hill, NY 12775 ◆ C: 845­ 665­ 9138 ◆ a.marie1989@yahoo.com 
 
   PROFESSIONAL SUMMARY 
Certified Pharmacy Technician with two+ years work experience at a small yet extremely busy community pharmacy. 
Dedicated, hard­working, reliable and accurate professional who delivers courteous service at all times. 
   
        SKILLS 
• Retail pharmacy procedure knowledge • Prescription drug labeling 
• HIPAA Regulations                                 • Fraud, Waste & Abuse Regulations 
• Motivated self­starter • Insurance billing expert 
• Committed to quality assurance • Conflict resolution ability 
  
 
WORK HISTORY 
Pharmacy Technician, 05/2012 to 09/2014 
The Family Drug Store – 524 Broadway, Monticello, NY. 12701 
• Properly fill and dispense an average of [100] prescriptions per day. 
• Learned to effectively resolve insurance rejections and other billing issues, and now handle these issues 
independently. 
• Manage drug and supply inventories. 
• Assist store manager with drug inventory, purchasing, and receiving. 
• Regularly stocked shelves, rotated stock, checked for expired medications as well as restock automated dispensing 
equipment (MAX) 
• Complete new and update patient profiles, including lists of patient medications. 
• Prepack bulk medicines, fill bottles with prescribed medications and affix correct labels. 
• Receptively answer customer questions and help locate desired items in the pharmacy. 
• Reconstitute oral liquids. 
• Efficiently operate cash register and handle cash, checks, and charge transactions when necessary. 
• Assist the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork. 
• Hand count control medications, measured liquids and reconstituted antibiotics. 
• Effectively prioritized tasks and organized workflow to increase efficiency for myself as well as the pharmacist I was 
assigned to. 
• Communicate regularly with physicians, nurses, insurance companies and managed care organizations. 
   
 EDUCATION 
High School Diploma: 2007 
Monticello High School ­ Monticello, NY 
Certificate: Pharmacy Technician, 2012 
Penn Foster ­ Online 
 
 
 
 
 

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