1. Adrianne Crandall
373 Martin St, Philadelphia, PA 19128
arcrandall@hotmail.com - (817)-706-9291
PROFESSIONAL SUMMARY
 Experienced ophthalmic technician with 2+ years of directpatient care experience,
outstanding customer service,motivation to work hard for long hours and a strong
drive for excellence.
 Exceptional customer service supportwith cashier,moneyhandling and merchandise
handling experience.
 Experience with laboratory techniques and excellentbiology/chemistrybackground.
SKILLS
 Time management
 Communication
 Microsoft office
 Research
 Leadership
 Volunteering
 Customer service
 Sales
 Laboratory techniques
 Retail
 Design/Merchandise arrangement
 Biology
 Ophthalmology
 Tutoring and Mentoring
 Research
WORK EXPERIENCE
Product Specialist
Sonomed Escalon Medical Corporation – Wayne, PA – July 2016 to Current
 Answer technical support questions for current customers.
 Teach clients how to use our medical devices.
 Sell equipment to eye clinics and distributors.
 Maintain current client accounts and provide excellent customer service.
 Obtain new clients by calling and visiting doctors offices.
Uncertified Ophthalmic Technician
Eye Consultants of Texas - Grapevine, TX - July 2013 to April 2016
 Interviewed patients to obtain medical history and the reason for their visit.
 Checked vision, refracted, instilled drops in the patient's eye and checked their IOP.
 Performed tests on the patient, including: VF, OCTs, allergy tests, sjo testing for sjogren's syndrome
and numerous other ophthalmic tests.
 Scribed for the optometrists/ophthalmologists on staff and aided optometrists in performing in-office
procedures.
 Ordered supplies for the office, stocked rooms and answered/returned phone calls.
 Prepped patients for refractive surgeries including Lasik and PRK.
Cashier
Shoe Department - Lufkin, TX - March 2013 to June 2013
 Rang up purchases, counted money, and organized store merchandise and stockroom.

2. Uncertified Ophthalmic Technician
Cataract, Glaucoma and Retina Consultants of East Texas - Nacogdoches, TX -
January 2013 to March 2013
 Interviewed patients to obtain medical histories, chief complaints and other pertinent information.
 Checked vision and instilled drops, scribed for the ophthalmologist on staff, and performed numerous
ophthalmic tests including VF, OCT and fundus photography.
 On occasion, returned patient phone calls, scheduled patients and stocked rooms.
 Operated autoclave on surgery day for cataract and glaucoma surgeries.
Microbiology Lab Assistant
Stephen F. Austin State University - Nacogdoches, TX - August 2011 to December
2012
 Sterilized petri dishes and other glassware used during the lab.
 Prepared agars and broths necessary for lab.
 Aided students in performing lab work.
Chemistry Tutor
Stephen F. Austin State University - Nacogdoches, TX - January 2012 to May 2012
 Worked at the Chemistry Table at the AARC (Academic Assistance and Resource
Center) helping students comprehend topics and complete homework in the courses of general
chemistry, organic chemistry and general chemistry for nursing majors.
Student Instructor for Zoology
Stephen F. Austin State University - Nacogdoches, TX - January 2012 to May 2012
 Taught a bi-weekly review section for Zoology reviewing topics discussed in lecture, created
worksheets for students to study, and reviewed each section in order to help students comprehend
the information better and, in turn, perform better in the class.
Seasonal Sales Associate
Massage Envy Spa - Southlake, TX – May 2010 to May 2012
 Worked at multiple spas located in Southlake and Keller.
 Scheduled appointments, returned phone calls and provided May excellent customer service with
patient complaints/problems.
 Sold memberships for massage plans.
 Washed towels, cleaned rooms/clinic and prepped clinic for the day.
 On occasion, closed clinic: closed cash register, did closing paperwork.
Seasonal Sales Support
J.C. Penney - Hurst, TX - May 2009 to May 2010
 Stocked merchandise, cleaned fitting rooms, and provided excellent customer service.
EDUCATION
Bachelor of Science in Cellular and Molecular Biology
Stephen F. Austin State University
Graduated Summa Cum Laude
2012