The document provides information about a software requirement engineering project for Fisheries Development Authority of Malaysia (LKIM). It includes the background of the organization and project, project vision, system goals, and requirement statements. Sample scenarios are also provided, including scenarios for online registration, customer support, online invoice submission, and job advertisement. The project aims to improve LKIM's existing system by digitizing processes and providing better functionality and interface through a new online system.

1. TDB 4313
SOFTWARE REQUIREMENT ENGINEERING
Project : Part 2
Group Name : Fin.
Lab Session : Wednesday, 8.00 – 10.00 am
Organization : Fisheries Development Authority of
Malaysia (LKIM)
Group Members :
1. Alia Nabila Binti Ismail 20790
2. Ku Amirul Asyraf Bin Ku Amir 21059
3. Muhammad Faiz Farhan Bin Hashim 18213
4. Shamsul Nur Erzlin Binti Samsudin 20904

2. Background of Organization
Fisheries Development Authority of Malaysia (LKIM) is the pioneer organization that aims to be
the pioneer in the fishermen and fisheries industry development. This organization is an
authorized body under the Ministry of Agriculture and Agriculture Base Industry under Act 49,
Malaysia Fisheries Development Board Act 1971. This act took effect gradually starting with all
states within Peninsular Malaysia on November 1st 1971, in Sarawak on July 1st 1973 and in
Sabah on August 1st 1995.
Background of Project
There are several issues with the current systems used by LKIM in managing their work. The
problems that have been identified are the existing system is not up-to-date and it is not fully
utilized as they rarely update their website. Next, the user interface is not compatible on mobile
phone and this lead to the inconvenience as many people would be using mobile phone in their
daily life. In order to register for new membership, they still using manual registration and this
lead to inefficiency in working. After analyzing each of the problem carefully, we come out with
the new propose system to overcome the weaknesses of the existing system. In the proposed
system, the user will be able to register their membership using online form provided in the
website. The website also can be view using mobile phone which is compatible with all
operating system as well as using desktop. In addition, the claiming process of incentives and
subsidies can be done through online invoice submission which is much more convenience to the
user. If the users have inquiry, they can just use the online chat provided in order to
communicate with the LKIM staffs. In conclusion, this project aims to improve the existing
system by using digitalization process to further enhance their work productivity and create a
better technological infrastructure for the fishermen community in Malaysia.

3. Project Vision
Similar to most organizations, LKIM’s vision is towards being the pioneer in fishermen and
fisheries industry development. In this era, the Industrial Revolution 4.0 (IR 4.0) has given a new
impetus to most industrial and organization transformation. Therefore, LKIM has recognized the
immense impact that technological innovations can provide for their organization. To have any
form of development in this era, it is critical to incorporate ICT into any process in the
organization. Technology is known to improve effectiveness and increase efficiency in users’
daily work tasks. Digitization process is the main vision for this project which aims to make
daily tasks easy, seamless and paperless by going digital.
To reach the status of pioneer in fishermen and fisheries industry development in terms of IT,
there is needs to give awareness to fishermen community and fishermen organizations the
importance of using IT as a tools to assists them in doing the tedious tasks to improve the quality
and productivity of work.
In addition, in order to provide the modern and integrated fishery infrastructure facilities for the
fishermen community, the communication between the fishermen and LKIM parties must be
effective. To achieve the effectiveness, there must be an online medium for the community to
communicate efficiently. The use of website as a medium to communicate must be utilized and
in order to do that the website must be update regularly.
Finally, create competent human resources. A competent human resource in the 21st century
must be able to understand and utilize technology in their daily lives. With the aspiration of
transforming the national fishery infrastructure, IT incorporation will not be left behind. To
achieve this, it is important to push the stakeholders involved to accept technology. However, we
must focus on ensuring that any form of digitization or IT incorporation is easily accepted by the
users and provide proper IT training for the stakeholders involved.

4. SYSTEM GOAL
Main Goal (G1):
• LKIM Online System
Sub goal of G1:
• G1.1: Digitize manual processes
• G1.2: Improve interface and functionalities
Sub goal of G1.1:
• G1.1.1: Allow online registration
• G1.1.2: Support online invoice submission
• G1.1.3: Improve customer support service
Sub goal of G1.2:
• G1.2.1: Responsive display
• G1.2.2: Improve job advertisement
• G1.2.3: Single login feature
Sub goal of G1.1.1:
• G1.1.1.1: Application for Nelayan Smartcard
• G1.1.1.2: Membership registration for KUBENA and KUNITA
Sub goal of G1.1.2:
• G1.1.2.1: Claim incentives
Sub goal of G1.1.3:
• G1.1.3.1: Online chat for registered user
• G1.1.3.2: Contact form for non-registered user

5. Sub goal of G1.2.1:
• G1.2.1.1: Mobile view
• G1.2.1.2: Desktop view

6. GOAL MODEL

7. REQUIREMENT STATEMENTS
1. Online Registration
• If the user wants to apply for Nelayan smart card, the system shall provide an
online form for the user to fill in.
• If the user wants to register for KUBENA and KUNITA membership, the system
shall provide an online form for the user to fill in.
2. Online Invoice Submission
• If the user wants to claim for incentives, the system shall provide an upload
feature for the user to submit the invoices.
3. Customer Support Service
• If registered users have an enquiry, the system should provide an online chat
platform for the user to directly communicate with the staff.
• If non-registered users have an enquiry, the system should provide contact form
for the user to get feedback from the staff.
4. Interface and Functionality
• If the user visits the website using mobile phone, the system shall provide
responsive and compatible display of the website.
• If the user visits the website using PC, the system shall provide responsive and
compatible display of the website.
• If the user wants to access all the features, the system shall require single login
from the user.
• If the user wants to view the job vacancies, the system shall display job
advertisements from internal and external parties.

8. Scenario
1. Login and Register Online
No. Section Content
ID
1.1 Name Login and Register Online
Scenariodefinition
4.3 Associated goals Allow online registration
4.4 Primary actors Web User ; Registered User & New User,
LKIM Staff
4.6 Preconditions To register user must be related to fisheries.
User must exist.
4.7 Post Condition User can access system after he/she login.
User will receive a feedback in the form of
email containing details of application.
4.8 Results User register and left
4.9 Scenario steps 1. Registered User login into the system by
providing the information :
• User ID (Nelayan Smartcard)
• Password
2. New User login into the system by
providing the information :
• User ID (IC number)
• Password
3. The login will be authenticated
4. User fill in online form to apply Nelayan
Smartcard
5. User fill in online form for membership
registration for KUBENA & KUNITA
6. Details in the online form will be stored in
application database
7. LKIM Staff will process the application
8. System will send feedback to user
9. User receives feedback in a form of email
containing details of application

9. 2. Customer Support
I. Customer Support for Registered User
No Section Content/Explanation
ID
1.1.3.1 Name Customer Support for Registered User
ScenarioDescription
4.3 Associated Goals Improve customer support service
4.4 Primary Actors User, LKIM staff
4.6 Precondition System online, User registered and has correct
credentials, LKIM staff online
4.7 Postcondition User exit
4.8 Result User chat with staff and left
4.9 Scenario Steps 1. User login into system
2. System authenticate user credential
3. System prompt staff to attend chat
request
4. Staff accept chat
5. System connects user to staff in a
private chat session
6. System records messages into database
7. User ends chat session and left
II. Customer Support for Non-Registered User
No Section Content/Explanation
ID
1.1.3.2 Name Customer Support for Non-Registered User
ScenarioDescription
4.3 Associated Goals Improve customer support service
4.4 Primary Actors User, LKIM staff
4.6 Precondition System online, User not registered and not
logged in
4.7 Postcondition User exit
4.8 Result User submit form and left
4.9 Scenario Steps 1. User opens support page
2. User fill in and submit support form
3. System receive support form and give
feedback to user
4. System store support form into database
5. System notify LKIM staff of support
form and prompt for response
6. System display support form to staff

10. 3. Online Invoice Submission
No Section Content/Explanation
ID
1.1.2 Name Online Invoice Submission
ScenarioDescription
4.3 Associated Goals Support online invoice submission
4.4 Primary Actors User and LKIM staff
4.6 Precondition The user must login into the system before
uploading the invoices.
4.7 Postcondition The user receives notifications stating that they
can claim incentive from LKIM after
submitting the invoices.
4.8 Result Invoice in submitted and verified
4.9 Scenario Steps 1. User login into system
2. System authenticate user credential
3. System prompt user to upload invoice
4. User upload invoice
5. System receive invoice
6. LKIM staff verify invoice
7. System sends notification as a proof to
user.
8. User receive notification
9. User log out from system

11. 4. Job Advertisement
I. Advertise Job
No Section Content/Explanation
ID
1.2.2.1 Name Advertise Job
ScenarioDescription
4.3 Associated Goals Improve Interface & Functionalities
4.4 Primary Actors Company, LKIM staff
4.6 Precondition System is online.
4.7 Postcondition Job vacancies which are verified by LKIM staff
will be advertised on their website.
4.8 Result Job vacancies are shown on LKIM website.
4.9 Scenario Steps 1. Company will fill in the job vacancy
details that they want to advertise in
LKIM website.
2. LKIM staff will review and verify the
details for the job vacancy before
allowing it to be displayed in the
website.
II. Browse Job
No Section Content/Explanation
ID
1.2.2.2 Name Browse Job
ScenarioDescription
4.3 Associated Goals Improve Interface & Functionalities
4.4 Primary Actors User, LKIM staff
4.6 Precondition The job vacancies must be verified before
displayed to user.
4.7 Postcondition User will be able to contact the company that
offers the job vacancies for possible
employment.
4.8 Result User can view available job vacancy details.
4.9 Scenario Steps 1. Verified job vacancies are made
available for display to web user.
2. User chooses to browse through
available job vacancies that are being
offered by various companies.
3. Upon clicking a job vacancy, more
details of the vacancy will be shown.

12. MINUTES OF MEETING
Meeting/Project
Name:
Client – Vendor Meeting
Date of Meeting: 7th March 2018 Time: 9.15 am – 10.00 am
Minutes Prepared
By:
Shamsul Nur Erzlin Binti
Samsudin
Location: 01-00-03
1. Meeting Objective
• To discuss and validate first draft of goal model
2. Attendance at Meeting
Name Client/Vendor
Ku Amirul Asyraf Bin Ku Amir Vendor
Shamsul Nur Erzlin Binti Samsudin Vendor
Muhamad Syafiq Bin Hazhar Client from Lembaga Kemajuan Ikan Malaysia
Nur Amira Izzaty Binti Azhar Client from Lembaga Kemajuan Ikan Malaysia
3. Agenda and Notes, Decisions, Issues
Topic Owner
Validate past Minute of Meeting (MOM)
- To confirm the details from previous MOM for 28th
February 2018
All group members
Present Goal Model
- Discuss and validate each goal in the Goal Model
- One goal is on hold because the requirement is unclear
All group members
4. Action Items
Action Owner
Edit goal model All group members
Develop requirement statements All group members
Prepare project proposal All group members
5. Next Meeting (if applicable)
Date: 14th
March 2018 Time: 8.00 am Location: 01-00-03
Objective: To validate on requirement statement and finalize goal model