Final Report

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A FINAL REPORT ON ONE
MONTH INTERNSHIP IN SDMC
TRUST, GURGAON
SEPTEMBER 30, 2016
SDMC TRUST
221, Udyog vihar, Phase-I, Gurgaon

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DEPARTMENT OF SOCIAL WORK
VISVA-BHARATI, SRINIKETAN
A FINAL REPORT ON ONE
MONTH INTERNSHIP IN SDMC
TRUST, GURGAON
SUBMITTED BY:
Arup Bhattacharjee
MSW, Semester-III

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CONTENTS:
TOPIC PAGE NUMBER
Acknowledgement 3-4
Executive Summary 5
Introduction 6-10
Organization Overview 11-23
Learned Process & Major
Assignments
24-35
Field Exposure 36-49
Recommendation & Conclusion 50-52
Appendix 53-74
Reference 75
Bibliography 76

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ACKNOWLEDGEMENT:
The internship opportunity I had with SAR Group, Gurgaon was a great chance for
learning and professional development. Therefore, I consider myself as a very lucky
individual as I was provided with an opportunity to be a part of it. I am also grateful
for having a chance to meet so many wonderful people and professionals who led me
though this internship period.
Bearing in mind previous I am using this opportunity to express my deepest gratitude
and special thanks tothe Dr. Kailashpati Jha, Chief of Operations who in spite of being
extraordinarily busy with his duties, took time out to hear, guide and keep me on the
correct path and allowing me to carry out my project at their esteemed organization
and extending during the training.
I express my deepest thanks toMs. Amrita Nayak, Sn. Program Officer for taking part
in useful decision & giving necessary advices and guidance and arranged all facilities
to make life easier. I choose this moment to acknowledge her contribution gratefully.
It is my radiant sentiment to place on record my best regards, deepest sense of
gratitude to Ms. Shivani Mehta, Program Officer, Dr. Vijay Joshi, Chief Medical
Officer, Mr. Ashwani Kumar, H.R & ADMIN. Of Lectrix Factory H.P, Mr. Natarajan
Sharma, Pharmacist of SDMC Trust, H.P and also all the other Officials and staffs for
their careful and precious guidance which were extremely valuable for my study both
theoretically and practically.
I also thank to my supervisor Dr. Kumkum Bhattacharya, Faculty, Dr. Sasmita Patel,
Faculty, Dr. Paramita Roy, Faculty and Field Coordinator, Department of Social Work,
Visva-Bharatifor their continuous help and guidance.
I perceive as this opportunity as a big milestone in my career development. I will
strive touse gained skills and knowledge in the best possible way, and I will continue
to work on their improvement, in order to attain desired career objectives. Hope to

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continue cooperation with all of you in the future.
Sincerely,
Name: Arup Bhattacharjee
Place: Kolkata
Date: 30/10/2016

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EXECUTIVE SUMMARY:
In the very beginning, I would like to say I made this report focusing on the CSR
activities and the work done during my one month internship in Smt. Sita Devi Malhotra
Charitable Trust, Gurgaon, a family foundation and welfare initiative of SAR Group,
Gurgaon. The purpose is to know how they are working and getting benefited from
their CSR initiatives. Basically in order to complete my Internship program for Masters
in Social Work Course, I had a wonderful experience working for a period of one month
with them. First part of this report is based on the introduction which includes topics
like origin, objective, background, methodology, limitation of the study. Basically it
defines the way and background of the study to prepare the report. The next part of
the report highlights a brief about SDMC Trust and its history with relevant
organogram. In the main part of the report, I have explained about the procedures,
assignments which I have during my internship. It is important for the avenues I got
and my professional development. Then the Field Exposure which I have given to
explore the activities of different projects and different locations. I visited Free
Dispensary of Gagret, H.P and did a Rapid Need Assessment study on Priamry health
issue with SDMC group in Manesar, Haryana. This chapter is specifically based on
these two field based activities. At last I tried to recommend some areas which I find
should be recommended for Companies and trust’s betterment. It is given which could
be helpful for the proper understanding of the report. In a brief, this report contains all
the essential and possible information related to the CSR activities and the working
areas of SDMC Trust, Gurgaon and the expected benefits from these activities for
them.

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INTRODUCTION:
CSR “ANALYSES ECONOMIC, LEGAL, MORAL, SOCIAL AND PHYSICAL
ASPECTS OF ENVIRONMENT”. –BARNARD 1938
Corporate Social Responsibility (CSR) is the corporal liability towards the society and
people for their welfare. An organization is irrelevant without its surrounding, it puts
lots of effect culturally as well as socially, traditionally as well as ethnically.
Simultaneously Organization also have some responsibility towards the society, nation
or beyond that for their holistic development, improvement and sustainability so that
they can reduce the effect in a positive way.
DEFINITION OF CSR:
The broadest definition of CSR should be- the relationship between global
corporations, government of the countries and/ or individual citizen. More specifically
it concerned with the corporation and the society in which it resides. The sense of the
relationship of corporation and the stakeholders are also included in it. According to
EU Commissions (2002), it is a concept in which companies integrate social and
environmental concerns in their business operations and their interaction with the
stakeholders in a voluntary basis for their benefit.
POLICY FRAMEWORK IN INDIA:
CSR works in three bottom line basis, i.e People, Planet and Profit. In India, the CSR
motives have changed since Independence towards the holistic positive improvement
of the society on which they are responsible for. Since its beginning the corporate
sector works on need based approach aligned with the national priorities viz national
resource management, Public health, education, skill development, women issues,
water and sanitation etc. Since last 10 years the Government of India also enhanced
its focus in addressing social and developmental issues by setting a guideline
regarding expenditure on CSR activities for Central Public Sector Enterprises issued

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by Department of Public Enterprises applicable from 1st April 2013. The budgetary
allocation for CSR and sustainable activities for each year of every Private sector shall
be based on that guideline. According to this, the budgetary allocation is determined
by the profit after tax (PAT) of the companies in the previous year:
PAT of CPSE in the Previous Year Range of Budgetary Allocation for
CSR and Sustainability activities (as
% of PAT in Previous Year)
Less than INR 100 crore 3%–5%
INR 100 crore to INR500 crore 2%–3%
INR 500 crore and above 1%–2%
Source: (GLobal CSR Summit 2013 An Agenda for Inclusive Development, 2013)
National Voluntary Guidelines on Social, Environmental and Economic
Responsibilities of Business comes under Ministry of Corporate Affairs provide a
guideline to match the benchmark of the inclusive development and imperatives of
climate change. The nine guidelines are-
1. Businesses should conduct and govern themselves with ethics, transparency
and accountability.
2. Businesses should provide goods and services that are safe and contribute to
sustainability throughout their life cycle.
3. Businesses should promote the wellbeing of all employees.
4. Businesses should respect the interests of, and be responsive toward all
stakeholders, especially those who are disadvantaged, vulnerable and
marginalized.
5. Businesses should respect and promote human rights.
6. Business should respect, protect, and make efforts to restore the environment.
7. Business, when engaged in public and regulatory policy, should do so in a
responsible manner.
8. Businesses should support inclusive growth and equitable development.
9. Businesses should engage with and provide value to their customers and
consumers in a responsible manner.

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In Companies Bill, 2012 a framework of CSR is also given for the private and public
sector where the expenditure of 2 percent after PAT of previous year is essential (not
mandatory). The companies are meeting any one of the following shall be eligible to
come under CSR provision under clause 135. These are-
 Net worth of INR 500 crores or more
 Turnover of INR 1000 crores or more
 Net Profit of INR 5 crores or more
Average last three financial years’ PAT will be calculated for the consideration of CSR
provision.
BACKGROUND/ ORIGIN OF THE REPORT:
The report is the partial requirement of the Internship program, which is also
mandatory and required for the partial fulfillment of Corse Curriculum of MSW from
Visva-Bharati, Sriniketan, Birbhum, W.B. The main purpose of the internship is to get
exposure in the professional world and get accustomed with the real life situation apart
from theoretical expertise.
The main purposes are-
 TO get experience on different exposures and responsibilities
 To face real life situations and challenges
 To fulfill the requirement of course curriculum
OBJECTIVES OF THE REPORT:
There are two ways of describing the objectivity of the report.
1. Firstly, It is required for the partial fulfillment of the course curriculum of MSW
from Visva-Bhrati, Sriniketan
2. Secondly, there are some specific objectives as well including-
a. To fulfillment the organization’s as well as Department’s requirement
b. To understand and analyze the whole processes learnt
c. To understand the limitations of this work
d. To get general review on the works which have done and the areas on which
I have to focus from next exposure

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SIGNIFICANCE OF THE REPORT:
SAR Group is a developing organization in the corporate sector and rapidly goes to
their desired aims. It can be assumed that within one and half year it would be one of
the maestro in their field. As a first intern of CSR Group on behalf of Smt. Sita Devi
Malhotra Charitable Trust, this report should be beneficial and important from their
point of view. It may be also purposeful to the CSR trainees, employees, competitors,
general readers as well. It should be also helpful for the society as well. By this report
they get to know what is to be done and how is to be done. The officials may get a
clue which can be beneficial for their department. Competitors also may be benefitted
by the outcomes of the study.
METHODOLOGY OF THE REPORT:
 Data Sources: I have collected the data from Primary and Secondary sources
as well as through observation. During the One month internship I got data from
several theoretical sources, through the analysis of records, interviewing my
supervisor and other officials. I have also got exposure in two of their project
areas. I have visited two of their factories, Gagret and Manesar each. I have
also interviewed several of their stakeholders or beneficiaries in between this
one month time period.
 Study Area: The primary study area was basically based on the Head Office at
Gurgaon. Beside this I Got exposure to visit Health Dispensary at Shivbarri,
Gagret, Himachal Pradesh and Manesar, Haryana where we did a Rapid Need
Assessment study for establishing a Healthcare Centre.
 Target Population: The target population for the study are-
 Officials
 Different Stakeholders during field visit
 Employees of Factories, Gagret
 Villagers and Resource Person during Need Assessment study,
Manesar
LIMITATIONS OF THE STUDY:
I have faced certain during the whole internship process. These are as follows-

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† The barrier of language- During the field work days it came as the most difficult
thing to face. The ethnic variation and colloquial difference of language (Hindi)
which gave trouble me a lot. It created barriers between free communications
of both; while using of interpreter enhanced some degree of proximity.
† Limited time was a key obstacles of getting more detailed information.
† All information is not easily accessible or not permitted to disclose as per
Company policy, rules and regulations as per the disclosure of confidential
information.
† The study is purely limited on analysis base; there is no provision of any test
or Survey on any hypothesis base.

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ORGANIZATION OVERVIEW:
SAR GROUP, GURGAON:
SAR Group is a conglomeration of few companies, act as an influential promoter of
few renowned brands and engaging to deliver high quality products for home and
commercial applications. SAR Group was founded in 1988 and it works over 36
countries in the present date. Batteries, Charger, Water purifier, invertor are some of
their products and Livepure, Livefast, Liveguard, Livegreen are some of their best
brands marketing all over India and its beyond. To make life more comfortable and
efficient they work on few areas including Solar and Renewable Energy, Invertors and
Batteries, Health, Purity, Energy Storage and Home Electricals.
SMT. SITA DEVI MALHOTRA CHARITABLE TRUST:
Navodyam, an initiative of SDMC Trust basically is a family foundation of SAR Group,
Gurgaon headed by Mr. M.L.Malhotra, Founder and Chief Managing Trustee.
Navodyam is derived from the Sanskrit word “Navodayam” which implies regeneration
of new hope and aspirations. It stands for empowering the lives of poor and challenged
in society.
Smt. Sita Devi Malhotra Charitable Trust is a social welfare initiative of SAR Group
and entrusted as non-profit, non-governmental charitable organization under Indian
Trust Act, 1882. It is also registered as a charitable Organization under 12-A and 80-
G of Income Tax Act of Government of India. The founder of the SAR group Sri. M.L.
Malhotra established this in the memory of his wife late smt. Sita Devi Malhotra. With
growing business, SAR group companies will come under CSR compliance in near
future and this kind of activity is creating a platform to comply with the CSR mandate.
The activity of this trust encompasses not only Delhi/NCR, Himachal Pradesh but also
other states like Jharkhand, West Bengal, Madhya Pradesh, Haryana, Bihar etc. It
covers Primary Health care, Skill Development, primary education, livelihood

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initiatives, safe drinking water and sanitation programs. It also assists philanthropic
and charitable activities financially and technically.
HISTORY:
Sita Devi Malhotra Charitable Trust had a long presence in communities near
Gagret,Himachal Pradesh and in Delhi before it formally registered as a Trust in
December 2009. The trust started under the leadership of Mr.M.L.Malhotra,I.A.S. who
initiated major steps like establishing dispensary ,free medicine and ambulance
service in remote areas in memory of his wife late Smt. Sita Devi Malhotra.
SDMC Trust had basically based on Gagret, H.P and Delhi had a long history of its
charitable activity before it’s registration as a trust. At Shivbarri region of Ambota
village, District-Una, H.P it runs a free dispensary with general medicine, check-up,
and Ambulance services. They have also prepared for starting a Laboratory where
general tests will be done at very minimum cost. This project facilitates thousands of
people of that region basically migrants and factory labourers.
WORKING AREAS:
The working areas are-
‡ Primary Education
‡ Primary Healthcare
‡ Skill and Employment
‡ Water and Sanitation
‡ Training and Capacity Building
MISSION & VISION:
This trust is basically working on poverty issue, destitutes, disadvantaged and
distresssed section of society by promotion and development in a holistic manner and
upliftment theorugh empowerment of people with special focus on physically chaleged
and down trodden from distinction of caste, creed, sex and religion.
SDMC ORGANIZATIONAL STRUCTURE:
The general setup of Smt. Sita Devi Malhotra Charitable Trust, Gurgaon is as follows.
Six members including Chief of Managing Trustee and Founder Mr. M.L.Malhotra,

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managing trustee Mr. Paresh Pradhan, Dr. Kailashpati Jha, Chief of operations, Dr.
V.K.Joshi, Chief Medical Officer. Ms. Amrita Nayak, Sn. Program Officer and Ms.
Shivani Mehta, Program Officer are also the associate members of this team.
FIGURE 1: TEAM OF THE SDMC TRUST, GURGAON
TRUST PROFILE:
SL.
NO.
TRUST PROFILE
1. Name of Company: SAR Group
2. Name of the Trust: Smt. Sita Devi Malhotra Charitable Trust
3. Head Office: 221, Udyog Vihar, Phase-I, Gurgaon
SDMC Trust Board
Managing Trustee/Head-CSR
Chief Operation Officer-CSR
Medical Officer Sr.Program Officer Program Officer

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4. Registration Number as per
Society Registration Act:
5. General Relationship between
two:
Philanthropic and Charitable wing
6. Working Areas: Livelihood, Primary Health Services,
Primary Education, Climate Change &
Environment, Training & Capacity
Building, Water & Sanitation, Skills &
Employment
7. Present Number of Projects:
8. Present Number of Collaborative
Organizations:
‡ I Partner India
‡ Project Concern International India
‡ Don Bosco Tech Society
‡ Shoshit Seva Sangh
‡ Samaritan Help Mission
‡ Rural Health Care Foundation
‡ Friends of Tribal Society
‡ Adharshila
‡ Nature
‡ Bapuji Seva Sadan
9. Present Number of Beneficiaries:
10. Website: www.navodyam.in
11. Present Logo:

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RELATIONSHIP OF SDMCT WITH SAR GROUP:
SL.
NO.
CSR INITIATIVE NAME OF ENTITIES
1. Doo Innovation Pvt. Ltd.
2. Fly Mobiles Pvt. Ltd.
3. Livguard Batteries Pvt. Ltd.
4. Lectrix Motors Pvt. Ltd.
5. LETS Engineering and Technology Services Pvt. Ltd.
6. Livgreen Cleantech Pvt. Ltd.
7. Livguard Energy Technologies Pvt. Ltd.
8. Livguard Mobile Accessiories Pvt. Ltd.
9. Livpure Pvt. Ltd.
SAR Group
LivpureSAR Group Entities
Livpure
FoundationNavodyam
SDMC
Trust
List of Entities

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10.
NAVODYAM
SDMC Trust
MLM Water Purifiers Pvt. Ltd.
11. Navitas Developers Pvt. Ltd.
12. Navitas Green Power Pvt. Ltd.
13. Navitas Green Power (Fuel Management) Pvt.
Ltd.
14. Ncubate India Services Pvt. Ltd.
15. Ncubate Logistics & Warehousing Pvt. Lytd.
16. Northstar Solar Power Pvt. Ltd.
17. NOQ Services.Com Power Pvt. Ltd.
18. Radiant power System Pvt. Ltd.
19. Sukhmanjot Builders & Developers Pvt. Ltd.
20. Wattmart Power Stotres Pvt. Ltd.
21. World One Solutions Pvt. Ltd
22. Wynncom Digital Devices Pvt. Ltd.
23. Northstar Solar Power (South) Pvt. Ltd.
24. Lakshya Internet Pvt. Ltd
WORKING AREAS:
SDMC Trust are working sonce 2009. Today they
are dealying with more than twelve projects on
which the majorities are funding project in
collaboration with other NGOs. They are also
implementing successfully in some the projects.
The Free Dispensary of gagret is one of them.
Basically they are working in Five different
sectors including Primary Education, Primary
Healthcare, Skill Development and Employment,
PRIMARY
HEALTH
CARE
PRIMARY
EDUCATIO
N
SKILL
DEVELOP
MENT
SANITATIO
N AND
ENVIRONM
ENT

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Water & Sanitation and Training & Capacity Building.
NUMBER OF PROJECTS AND ITS BENEFICIARIES:
Thematic Area Name of the Projects Number of Benefiaciries
Primary Education Ekal Learning Centers 3600 children
Adharshila School 235 children
Education for Slum
Children
50 children
Soshit Samadhan Kendra 18 meritorious students
Primary Healthcare SDMC Dispensary for
Rural People
17000 people
Rural Healthcare
Foundation Centers
175000 patients
Skills and Employment
(Pilot Project)
Electrical, Retail &
Marketing Courses
60 youth beneficiaries
Garment Manufacturing
Course
30 Young Children
Industrial Tailoring Course 20 marginalised women
Solar Power Technical
Training
70 youth beneficiaries
Water and Sanitation Mobile Water Testing
Laboratory
500 samples of drinking
water tested
Zero Waste Campus
Project
250 school children
Training and Capacity
Building
Organizational Capacity
Building
Teacher’s Training 90 teacherrs

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Improving IT System and
MIS
PRIMARY EDUCATION:
They facilitates more than 3600 children of 6-14 years through the promotion in
Primary education. They select talented students for promotion in secondary level.
Primary education implies the rudimentary stage of education to create a
general awareness, knowledge among pupil, promote their development
and generate opportunities to build a better future.
A. EKAL LEARNING CENTRE- SDMC Trust supports 90 Ekal Centre of
Jharkhand. More than 3000 children are benefited of 6-14 years age
group through this initiative. It is an initiative of FTS ( Friends of Tribal
Society). They run a project named Ekal Abhiyan which promotes
minimum level learninng to children in remote and inaccessible
geographic areas. About 35 percent chlildren where mainstreamed
through this initiative.
B. ADHARSHILA SCHOOL, M.P- Adharshila school at Agraa village of
Sheopur District, M.P facilitates 240 students in both primary and upper
level education. The objective is to empower them through quality
education and help them to come out from the vicious cycle of poverty.
The beneficiaries are mostly from disadvantaged section(Sc, ST) of
society living in and around of Kuno National Park. They are mostly the
first generation learners from their family. The school is completely
government recognized and facilitates them with some more aditional
exposure on behalf of this initiative.
C. SLUMS OF RAGHUBIR NAGAR, NEW DELHI- The trust supports
the children in terms of education of the slums of raghubir Nagar. They
are mostly drop out or never been to school. SDMCT collaborates with
National Association Targeting Upliftment and Rehabiliattion (NATURE).
It is a remedial coaching centre where complementary education is
provided with necessary councelling for mainstreaming the students and

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re-admit them in schools. Beside the education other activities including
music, art, craft, physical education are also taught.
D. SOSHIT SAMADHAN KENDRA, BIHAR: It is a free english medium
residential school for the poorest section of society in Patna, Bihar. Here
SDMCT intervens through the identification of few students and facilitate
them in attaining their secondary education. They also helped through
avail technical training after finishing their school education.
PRIMARY HEALTH CARE SERVICES:
SDMC Trust directly facilitates 17000 people through their own initiatives at Gagret,
H.P and another 1.75 lakh peole through the collaboration of working with other NGOs.
a) COMMUNITY HEALTH SERVICES IN GAGRET-HIMACHAL PRADESH:
A free despensary is running by SDMC Trust from last Six years at Shivbarri,
Gagret, Himachal Pradesh. Doctoral Check-up and medicine are given in
almost free of cost to the patients. They have delivered services more than 25
people per day. Once in a week they have also organized free medical Chech-
up camp in nearyby villages to facilitate people. Ambulance service is also
available during the official timing of the dispensary. More than 17000 people
were benefited in the year 2015-16 by this initiative.
b) BASIC HEALTH CARE SERVICES TO THE RURAL PEOPLE-West
Bengal: Affordable health care services are given in coloaboration with Rural
Health Care Foundation in west Bengal. More than 1 lakh 75 thousand people
were benefitted through this initiative. The trust is supporting RHCF in capacity
building, availing skilled professionals and delivering quality equipment through
the skilled professionals and modern scientific treatment applications. They are
delivering facilities regarding qualified doctors, Specialists in eye-care, dentists,
general facilities and Homeopathic treatment etc.
SKILL DEVELOPMENT:
The trust facilitates youths by upgradatoin of their skills and techniques and arrange
for placements in related trades for their job insurance.

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a. ELECTRICAL, RETAIL AND MARKETING COURSES FOR YOUTH-
NAJAFGARH, NEW DELHI: The trust facilitates two batch of thirty promising
youths each by the training in electrical courses in Najafgarh, New Delhi in
collaboration with DBTech. It is a project of self-sustainance throgh their self-
employment and industrial employment. This type of workers have emense
requirement in society interms of household work as weel as industries as well.
They can secure life through this kind of training.
b. GARMENT MANUFACTURING PROGRAMME FOR GIRLS-
SEEMAPURI, DELHI: Thirty young women are facilitated through this
initiative. It is done in collaboration with Project Concern International, India(PCI
India). It is a six month course which projected in urban slums of Delhi to
facilitate the vulnarable section of the vulnarable society.
c. INDUSTRIAL TRAINNING COURSE FOR MUSLIM WOMEN- HOWRAH,
WEST BENGAL: They supports skill development program on Industrial
training to the Muslim women of Tikiapara slum area, Howrah in collaboration
with Samaritan Help Mission (SHM). There is a great requirement of this type
of skilled labouers in Kolkata and surrounding areas. The main objective of this
program is to generate income level of Muslim Women and make them
independent. This course is based on the National Skill Development Course
Curriculum whilc will help to make them highly paid workers.
d. SKILLING YOUTHS IN SOLAR TECHNOLOGY-JAIPUR, RAJASTHAN:
SDMC Trust supports market alligned skill training program in collaboration with
Vatsalya and I-Partner in Iaipr Rajasthan. They facilitates 70 promising youths
and their familities by their skill enhancemnet and developing livelihood
oppurtunities in the solar power agencies.
SAFE DRINKING WATER:
It is an initiative of Livepure Foundation to promote health and hygiene in the Delhi/
NCR regions. Water is one of the major neccessities of life. Everyday 2.5-3 liter
minimum requirement of drinking water is needed to maintain all necessary metabolic
functions. But now a days it is difficult to get safe drinking water to maintain “swastha
bhrat”, healthy India because of high density of unwanted minerals and unhygienic
substances. This mission facilitates the peole by testing their daily used water in a
purely scientic way to get them know about their water quality. They also promote

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awareness and manage drinking water through this initiative. They faciliates more than
500 families of a number of surrounding villages of Delhi/ NCR on safe storage and
handling of drinking water.
a. MOBILE WATER TESTING LABORATORY: An implimentation of delivering
safe drinking water and its promotion is done through this initiative. It is a moblie
water testing laboratoty with greatly facilitated with all modern euipmnets and
techniques to conduct biochemical analysis of water. The mobile lab has
collected and tested 500 drinking water samples in seven districts of Haryana
and one of Delhi till March, 2016.
ZERO WASTE CAMPUS PROGRAMME:
It is an initiative of sustainable support to the protection and safeguard the environment
through the maintainance of ecological balance and its conseervation. The Zero Waste
Campus Program, an initiative of SDMC Trust desigend to aware school children to
pretect the environemnt through maintainging a wasteless Campus premises. The
students of Government Senior Secondary School of Mawa Kaholhan, Una, H.P got
several training sessions for developing awareness and promotion of waste free
campus. Thw whole initiative is implemented through a Technical NGO Partner named
Waste Warriors of Dharmshala. The trust also facilitated the school to install a
recyclable and non-recyclable waste segregation unit and a composting unit for its
maintainance.
TRAINING AND CAPACITY BUILDING:
Training is a way to make susceptibility and enhance capacity to make more eligible
for the upcoming oppurtunities. SDMC Trust collaborates with local partner to enhance
their capacity, resource mobilzation and building infrastructure to get ability to aid the
unrecognized population. Katha, Toolbox, Extrapolix Tecnologies are some of the
NGO partners working with the trust to enhance capacity of the nation.
a. CAPACITY BUILDING OF RHCF, W.B: Rural Health Care Foundation
establiches health care centers in cluster level for primary health care
appliance. SDMC Trust supported RHCF and strengthening the organization
indirectly by puuting an engagement with Toolbox, a technical consultant. They

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help to the RHCF to prepare HR manual, preparation and planniing of
organizational processes and policies etc.
b. TRAINING TO EKAL TEACHERS, JHARKHAND: Innovation is the key to
make inovative. The trust is in collaboration with Katha, a national level NGO
to bring quality in education, inovate technical methods, enhance the learning
achievemnets of the students. This project facilitates ninty Ekal teachers. They
get creative training to retain students in classrom, reduces the percentage of
Dropouts and engaging them to get minimum level of learning. It helps to bring
a sustanable future of the childreen
c. IMPROVING IT SYSTEM AND MIS OF RHCF, WEST BENGAL: Trusted
engaged Extraplox Technologies Private Limited to give complete IT solutions
and monitoring the Information System by establishing Centralizedd data
Management System. It hepls the organization to function in an easy and
professional manner.
FINANCE:
The financial details of Smt. Sita Devi Malhotra Charitable Trust through an
exposure of Provisional Balance Sheet Description as per 31.03.2016
Funds &
Liabilities
Detail Amount Assets Details Amount
Corpus
Fund
Opening
Balance
5,82,39,502.
00
5,82,39,502.
00
Fixed
Assets
17,53,948.2
1
Investme
nt in
Capital
Assets
59,04,05,49
2.59Addition
Current
Liabilities
&
Provision
12,49,093.0
0
Current Assets and Loan & Advance

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s Sundry
Creditors
Income &
Expendat
ure
Account
Opening
Balance 51,56,04,39
5.00
54,13,58,50
6.07
Cash &
Bank
Balances
Cash in
Hand
26,374.00
89,87,660.2
7
Excess of
Income
over
Expendat
ure
2,57,54,111.
02
Balance
with
Bamks
16,36,955
.27
Loan &
Advance
Advance
to
Customer
Interest
Accrued
on Bonds
9,49,475.
00
14,02,520
.00
TDS
Recovera
ble
45,61,081
.00
Other
Advances
1,11,255.
00
Total 60,08,47,10
1.07
Total 60,08,47,10
1.07

26 | P a g e
LEARNED PROCESSES & MAJOR ASSIGNMENTS:
DATABASE RESEARCH:
Authenticated information is called data and a large pool of data is called database.
Organizations have to maintain a large amount of internal and external data. Data
makes our decisions which often lead to mobilzation of resources and strategic
oppurtunities. In CSR, database management and related research are the most
important and beneficial to get access of of desired sources. During my internship I
have done a short database research on some given areas. It is dependent on the
companies requirement that which kind of data they want to and its probable fuction.
It was clearly told to find out list of organizations in India who are working on Water &
Sanitation. Here the important thing is to find out the names, relevant contacts and
implemneting areas. It is beneficial for the company in such sence that the names and
other details may help to list out the probable Implementing agencies and related pre-
studies. Before planning a project and Implementing areas, it is also important to know
the agencies which are working in that region, their impacts on those areas and the
need of people. I have given three assignmnets regarding water, water and sanitation
and skill development on which basis I had completed my work and submit reports.
TOOLS USED: Basically MS Office was used to keep records of the gathered data.
DUE-DILIGENCE:
In business Due-diligence is a comprehensive appraisal to establish its assets and
liabilities and evaluate its commercial potential. It is a process. It starts with reviewing
the documents avaliable, gathered data is the primary objective about the applying
agency then its analysis and coclude with major findings. Independent verification will
be based on that findings to get the most eligible competitors. The whole process is

27 | P a g e
done by reviewing the research documents, available notes and reports. There are the
two categories of due-diligence maintained while selecting Implementing Agencies for
certain projects in CSR department of SAR Group.
1. Projects that are conceptualized or planned by the SDMCT or Livepure
Foundation and implemented through other agencies.
2. Projects that are conceptualised and planned by the Implementing Agencies.
The stage one which is a Non-negotiable System have to fulfill a certain minimum
requirements which proceeds to the next stage for evaluation . The Stage One is
further divided into two categories-a. basic eligigibility requirement and b. basic
eligibility document. Each one is further divided into Datailed to be provided by the
Implementing Agency and Task of Assessor.
The stage two, where there is a provission for scoring on the basis of certain
parameters. It is the stage on the basis of which final provisional list of Implementing
agencies will be prepared. The final selction is purely based on financial assessment.
During the One month exposure, trainee have got the oppurtunities to deal with the
due-diligence process and obtained few case studies in it. Trainee did provisional due-
diligence of Concept’s Society and Partner India as a part of practical assignments
from the existind files. After the examination he also prepared the needed documents
for further review of the organizational mentor. He also obtained a complete processed
Due-diligence of Project Concer International India (PCI) as a general Case Study.
BASIC INFORMATION ABOUT THE CASE:
Organizational Profile:
Implementing
Agency:
Project Concern International (PCI)
Type: Non Profit Organization
Registration: Under Societies Registration Act XXI of 1860 and FCRA 1976
Category: International

28 | P a g e
Head Quarter: San Diego, California
Country
Representative:
Dr. Shubhra Phillips
Mission: To empower people in terms of health, provide food for
sustenance and overcome hardship
Vision: To empowerment of the poorest of the poor section of the
society and their sustainable livelihood
Applied for: “Skill Building for Girls in Garment Manufacturing leading to
Livelihood”
Attached Files:
STAGE-1
SL.
No.
DOCUMENTS CATEGORY
1 Registration Certificate Enclosed
2 Self-Declaration that is not blacklisted Enclosed
3 80 G (VI) Certificate Enclosed
4 12A Registration Enclosed
5 PAN No-IT Act 1961 Enclosed
6 TAN No- IT Act 1961 Enclosed
7 FCRA Registration Certificate Enclosed
8 EPF Registration Certificate Enclosed
9 Organization Organogram Enclosed
10 Annual ITR for Last 3 FYs Enclosed
11 Balance Sheet for Last 3 FYs Enclosed
11 Internal Audit Report for Last 3 FYs Enclosed

29 | P a g e
12 Annual Report for Last 3 FYs Enclosed
13 HR Manual Enclosed
14 Bank Sheet for Last 3 FYs Enclosed
STAGE-2
SL.
NO.
DOCUMENTS CATEGORY
16 CV of Country Representative Enclosed
17 List of OCI India Society Members with brief
Introduction
Enclosed
18 Detailed Payroll of Employees (indicating
number of female and male employees)
Enclosed
19 Copy of Agreements with any other NGO/,
Govt./ Corporate
Enclosed
20 Contingency Plan to continue project in case of
delay in release of Sanctioned funds to Donors
Detail Mentioned in
Proposal
21 Monitoring and Evaluation plan Detail Mentioned in
Proposal
22 Risk Mitigation Plan if any Detail Mentioned in
Proposal
23 Work Plan showing man-days and time
schedule
Detail Mentioned in
Proposal
24 Self-declaration (showing leaders involvement
full time/ part time)
Enclosed
REMARKS:
Fibal Marks got: Out of: Percentage:

30 | P a g e
65 90 72.22
GRANT MANAGEMENT:
Grand management is a process by which all administrative tasks including money
allocation, reporting, program implementation all are done in a systematised, rational
way to meet general acceptable standards and also the requirements of the funding
source. It may be described as an applicant ask for grants to the funder and may
become granter. The grant in terms of money, asset and other necessary materials is
given either by law or without law. If the grant donation is meet the requirement of
Government standards then the tranaction is legal otherwise it would be an offence
Generally there are certain characheristics of Grant Management System. Those are
as follows-
1. There is a specific duration or time period of grants
2. Certain terms and Conditions
3. Requirement of reports-general, financial
4. Request for changes of the amount
5. Accounting for grant revenue and expenditure
6. Final report submission
7. Close out the grant
8. Ethical Issues and Follow-up
During the one month exposure, the trainee has got some knowledge on grant
management and its cycle. Basicaly four types of granting are applicable in this case-
Firstly, Project or Program Grant is case specific and time bound.
Secondly, Strat-up grants is the rudimentary grant allocation for starting a new project.
Thirdly, Technical assistance that leads with organizational development and
infrastructural needs.
And lastly, the planning grants that supports the planning stages of future project, eg,
grant for Pilot Study, Need Assessment.

31 | P a g e
Objective: To provide a framework procedure of management procedure for grants
Scope: All grants awarded to the IA will be managed
First of all it have to decide how much grant the company will go to allocate on some
projects. The budgetary allocation is decided on the Profit after Tax (PAT) of the
company of the previous year.
PAT of CPSE in the Previous Year Range of Budgetary Allocation for
CSR and Sustainability activities (as
% of PAT in Previous Year)
Less than INR 100 crore 3%–5%
INR 100 crore to INR500 crore 2%–3%
INR 500 crore and above 1%–2%
Source: (GLobal CSR Summit 2013 An Agenda for Inclusive Development, 2013)
ALLOCATION OF FUNDS:
Rs. 5.5 Crore grant is available for the CSR initiative on behalf of Smt. Sita Devi
Malhotra Charitable Trust, a welfare initiative of SAR Group of Companies.
THE GRANT CYCLE:
The grant cycle involves the
following stages-
 Conceptualization
 Solicitation and Eligibility
 Selection
 Award
 Grant Approval
 Implementation &
Monitoring
 Close Out
CONCEPTUALIZATION:
Conceptualiz
ation
Solicitation &
Eligibility
Selection
Award
Grant
Approval
Implementati
on &
Monitoring
Close Out

32 | P a g e
Initially CSR team has decided programmatic objectives that need to be achieved
through the particular corpus of money. The purpose of each grant must be met with
the specific needs as mentioned in point no. 31 & 32 of Stage IIB of Project Proposal
Evaluation of Due-diligence Process.
SOLICITATION:
SDMC Trust will publish a request for Applications in order to satisfy the requirements
for public notice, as well as to provide a mechanism for advertising competitive
assistance programs. After coming replies some relevant options are to be explored
and prepared a short Documentation on the probable alternatives. Thereafter it will be
presented to the higher authority. If some of the few is selected then the authority
seeks more detailed information from the organizations including Registration
Certificate, Organogram, Payroll, and other necessary documents required for Due-
diligence Process.
SELECTION:
Stage-I: The basic eligible documents of the statutory requirements are Registration
Certificate, MOA, AOA, PAN Card, TAN, FCRA Registration Certificate, Service Tax
Registration Certificate, EPF Registration, Central Excise Registration, ITR for last 3
Years. In Accounts and Finance Balance Sheet, Profit and Lost Statement, Annual
Report, Bank Reports and Statement, Annual Report for last 3 Years each and IA
report for last quarters are also needed. Minutes and Board Resolution in Governance
and HR manual, Organogram in HR manual and Staffing are also required for pass
the Stage-I of Non-negotiable System Requirements.
Stage-II: If the organizations pass the stage-I then they will eligible for stage-II which
is the final procedure of Due-diligence Process. There is a scoring process based on
their submitted documents and that is the ultimate step for the NGO selection
Procedure. Stage IIA comprises with NGO evaluation where CV, Certificates of the
Head of the Organizations, List of Promoters, Payrolls to achieve at least 10%
requirements of female workers and Number of Persons on their own rolls, Proof of
Recognition by any of the authorized bodies like Credibility Alliance, TISS-CSR, Trust
Deed for the declaration that not more than two person of the managing Committee
can’t from the same family and one of them must be the CO-signatory of the bank
account. Association Certificates of Level of Partner organizations, range of partner

33 | P a g e
organizations and their coverage. Audited accounts, Proof of awards, Work
Completion Certificate, Proof of Recognition of Media Coverage, Association with
different level stakeholders are important.
In the next step of Project Proposal Evaluation, several parameters like level of
innovative planning, quality of research, methodology used, based on scientific
expertise, proposed outcomes, managerial expertise, Reference on how it will benefit
on partner’s exposure, safety measures are needed. It also need to maintain a robust
range of resource organization, provision for further amendment as per SDMC’s
requirement. The time spending by the leaders, Core team and other members are
also measurable incentive where the focus is given. There are Score conditions for
each of the requirements and the organization getting highest score provisionally
eligible for getting the grant. There are also parameters like need assessment, amount
required, level of innovation, suitability, marketing measures etc and the ultimate
decision will take by the authority.
AWARD:
It deals with the negotiation of terms of the grant award. Once the financial review is
completed the final grant program and budgetary allocation will be negotiated.
Sometimes the final selection is based on the negotiable award and its duration from
few provisionally selected organizations. Detailed program planning with expenditure
delicate will be submitted to the SDMC Trust for approval including the supportive
documents Survey, Need assessment study, or Pilot Study may be conducted in this
stage.
GRANT APPROVAL:
After conducting the Survey or Pilot Study, the gathered data will be analyzed, if the
result is positive then the Final grant approval is made. Grand award will contain the
following elements:
† Grant Letter-describing the overall purpose, objectives, goals with specifically
mentioned exact amount awarded, the period of the grant and certain terms
with conditions if it violates.
† Program description including usable indicators

34 | P a g e
Additionally, Schedule, Grant Budget, Mandatory Standards Additional provisions are
also included.
PROGRESS REPORTING:
The grantee shall monitor the performance under the grant and ensure that time
schedules are being met. Projected work completion in a limited duration of time is
important is achieve the specific objectives and goals. The grantee must submit
quarterly and half yearly reports to the donors (SDMC Trust) time to time with
explaining what the program is made and its details. There is a provision of detailed
report which is submitted after certain point of time or during the completion of a grant
cycle. An annual report on activities and results is also a requirement and is made
available by the end of each of the yearly twelve months period.
IMPLEMENTATION & MONITORING:
Implementation is one of the most important thing in the grant cycle and is achieved
through a specific methodology and implementation schedule. At the beginning of
each grant award, training and technical assistance will be available. Monitoring is
done through reviewing audit reports, evaluation of the sending reports etc. A
monitoring plan will be drawn up for each grants cycle. The purpose is to measure and
evaluate the grantee’s progress and assist as per requirement to fulfill the funder’s
requirement. Site visits is carried out to monitor the implementation progress.
CLOSE OUT:
All grants will be close out after a certain point of time. It is dependent on the
progression, the impact of the covered area. Sometimes the grant period can be
extended as well and sometime it reduces. It is ensured before the close out that all
the requirements, grant activities, audit reports are completed and in accordance with
the agreement.

35 | P a g e
During the One month Internship trainee have got the orientation of how it is made in
general. He also covered Grant Management Procedure Manual of United Nations
Agency for International Development for developing a theoretical framework. He got
knowledge about the invitation procedure for partnership as well for better knowledge
development on Solicitation. A diagrammatic representation is attached with it.
MEMORANDUM OF UNDERSTANDING (MOU):
It is a formal agreement between two or more parties on mutually agreed basis for a
common project or goal or purpose. It is not legal term but a seriousness and mutual
respect, stronger than gentlemen’s agreement. The details of MOU are given below in
a tabular form.
SL.
NO.
Topics Covered
call for
concept
Note
Ev aluate
the
concept
Note
Present it
to Dept.
All f or
complete
Proposal
Ev aluate
in One
Pager
Board
Giv es
Approv al
Call f or
Document
Due
Delligence
Process/
Ev aluation
Need 50%
abov e
Scorinng
Sign. in
MOU
Make Field
Visit
Quanity
Report
Team
Collate all
NGO QPR
Present
it to
Board

36 | P a g e
1. Date:
2. About two Understanding Organizations
Purpose with objectives of the Project
3. Common Objectives for the project:
4. Sectioned Funds:
5. Deliverables of the Project:
(Proper Planning of the project)
Procedure of reporting
Procedure of Binding for certain period with terms and conditions
About records
Transparent Financial Issues
Showing through Sign boards etc
Separate Bank Accounts
Declaration of monitoring and evaluation
Refund Unspent funds

37 | P a g e
Asset Lists maintain
Terms Tenures And Termination:
Time zone
Provision for change if necessary
6. Dispute Resolution:
Effective Communication
Provision for Arbitrary parties if necessary- Arbitration and Consolidation Act,
1996
Authorized Signature of both the Parties: Witness Signature:

38 | P a g e
FIELD VISIT & EXPOSURE:
FIELD VISIT OF GAGRET, HIMACHAL PRADESH:
This trust has been engaged with various developmental projects by their own and
through other organizations as well in almost all over India. The initiative of the free
dispensary of Shivbarri, Una, Himachal Pradesh is one of them.
Shivbarri is a small part of Ambota village comes under Ambota Gram Panchayat,
Block- Gagret, District-Una, Himachal Pradesh is a rural area most of its residents are
migrants, and factory labourers come from various parts of India. They are mostly poor
people and affected with ill health and hygiene. The villages surrounded the factory
location are also suffered with poverty and ill health. Banikaiti (1.5km.), Mobarakpur
(5km.), Shivbarri, Gagret (2km.), Ambota (1km.), Saghnai, Deoli, Ganari are the
nearby villages around the campus.
FREE DISPENSARY-INITIATIVE OF SDMC TRUST
As part of their philanthropic activity they established a Free Dispensary at Shivbarri
and organized 3 to 4 health camps every month in surrounding areas. At present there
are 3 permanent staffs and one part time worker engaged at the dispensary.
FACILITIES AND SERVICES:
The Building of SDMC Trust, Shivbarri is taken in contractual basis in at about 10,000
per month.
Dr. V.K. Joshi
Mr. Natarajan Sharma
Mr. Kulwant Singh

39 | P a g e
A. AMBULANCE SERVICE:
There is also an Ambulance available for the dispensary. It is basically owned and
used by Latrix Factory but time to time it is used by the medical purpose of the
dispensary as well. There are no permanent driver of it. It is regulated as per
availability of drivers inside the factory.
B. OPD:
The OPD provides free general medicines to the patience. Basically the patients are
coming from nearby villages, factories, brick kiln etc. Sometimes the road side people,
travellers, tourists, drivers, pilgrims are also coming in emergency. Regularly the OPD
is available from 9 am to 5 pm. It is opened in all six days of a week except Sunday.
C. HEALTH CAMPS:
They also organize camps each in a week and 4 in a month is surrounding areas/
villages. It is said that first three are fixed.
1st Wednesday Nehri Camp-17km. from the Dispensary
2nd Wednesday Panjoa Camp-13 km. from the Dispensary
3rd Thursday Amboa Camp-9km. from the Dispensary
Beside this there are several camps which are not fixed and operated as per request
or current situation. These are-
• Lohara Camp
• Thathal Camp
• Nakroh Camp
These are also called as Mobile Camp.
Procedure:
The procedure of organizing a camp is-zPrimarily one area is selected or get idea as
per special request of the resource persons or lay man of nearby areas.

40 | P a g e
‡ Then it is analysed by some source or pilot study or visit and examined the
need assessment.
‡ It is confirmed by the authority and prepared for that camp.
‡ People send to meet the village resource person and get their conformation
through discussion.
‡ After getting assurance villagers’ are also asked for programme promotion
‡ Trust’s representative also do the awareness, campaigning among the
villagers.
‡ Camp run on scheduled date
But there is a separate procedure of the organizational preparation as well. It starts
after getting conformation from the village authority.
† At first a primary planning is being set up
† Then before the scheduled date the other works are doing, including equipment
preparation and loading, Medicinal preparation such as cutting the strips, numbering
of the boxes carried to the camp, numbering, documenting etc.
† A representative goes to the village and promote the campaigning
† The camp started at about 11.00am after the medicines and other equipment
reach at the camp
† It is continued until 2pm.
† After that all the remaining medicines and other equipment need to come to
the store house at the dispensary
† There after counting, numbering, documenting and started preparation for the
next camp.
DISPENSARY OPERATION
There is a permanent doctor available for all the time under scheduled hours. A
permanent registered Pharmacist is also available in full time basis. He is also well

41 | P a g e
skilled and suggest general medicines as well in emergency, especially during rush
hours. The people come from factory (Luminous) is treated in absolutely free of Cost.
The other patients have to pay Rs.5 for the Check-up. Medicines are free of cost for
all the patients. There is also a provision of a scientific well equipped laboratory will
start within few days. All the preliminary tests will be done in very minimum of cost
relative to the market price. The previous cost list is attached beside. It will change as
per present market basis but remain atleast 50% cheaper from the market rate.
OPINION OF STAKEHOLDERS:
The biggest stakeholders are the villagers. According to their opinion it is no doubt a
good initiative and they are really benefited with this scheme or project. But they have
some more requirements and expectations including a Dentist, provision of several
general tests as well including Blood Test, ECG, Sugar test like that.
The next major stakeholders are the labourers of the nearby factory. The factory
labourers of Luminious really benefited with this initiative, they are one of the
benefactor of this activity. But the factory people of Latrix-SAR Group are not at all
engaged with this activity because of distance. They need to get a permanent regular
doctor within the factory and somehow need to associate with this project.
NEED OF THIS PROJECT:
There is no doubt about the need of this project. In Shivbarri, Ambota village and
surrounding areas, it shows a good impact towards the rural health. It is basically
focused on general treatment and check up with providing general medicines. Referral
system is also there where doctor referred the patients in emergency conditions to the
Government hospital with proper reference. There is also a provision for Ambulance
which facilitates the camp side, the area, and factory with great impact. Within some
days a laboratory will also start that will help to the patients more efficiently. It is said
that the price of the testing will be almost half of the market price. No doubt the whole
initiative is greatly planned and serving a great service to the Ambota and surrounding
village people and Pilgrims. It was reported that there are two speciality government
hospitals but very far from that village. One of them is about 35km far from that village,
at Una and the other one is at Hosiarpur, 40km from Ambota. The rural grass root

42 | P a g e
facility are not adequate and badly facilitated. In
such condition the free dispensary of Ambota is
the only option where villagers can get quality
medicine and facilities.
INTERN’S VIEW & OPINION:
1. TIMING OF THE CAMP: It is need to
slightly expand the timing of Camp. Mostly it is
done in between 11.00 am to 2.00pm. If we analyse the data sheet and
attendance of male and female patients, it is clearly observed that a huge
difference between the ratio of male and female (available at page 11). Male
patients are much more than female. Is it implies the females are less affected
with disease? I do not think so, rather that is the timing of their pick hour at
household, so many of them are not able to come at that rush time. Though I
think it is important to serve the most vulnerable section of the society. So, if
the timing will slightly change and expand atleast upto 3.30pm it will better to
access more patients especially women and more betterly meet with the
objectives of such initiative.
2. INCREASE NUMBER OF STAFFS AND OFFICIALS: It is severely felt the
lack of staffs especially during camp days. In between that time there is no
trained professional who can give medicines. There are only attendant who
used to give all the responsibilities of the dispensary.
In Camp also it needs to hire other unskilled workers to manage the process.
So, Trainee suggests to incorporate few workers in immediate basis including
an additional pharmacist and a female staff. Female staff’s incorporation may
be more beneficial for the lady patients and this will increase their familiarity
with this initiative as well.
3. It is observed and come through the discussions with the villagers that there is
also a need for an Eye specialist. So, One Eye Specialist especially during the
camp is more benefited and can lead to more success of this novel work.

43 | P a g e
4. INFRASTRUCTURE: the existing infrastructure
is not well justified. The condition of the building
is quite poor, a lot of trouble facing during
summer and rainy season due to dusts and
snakes respectively.
WOVEN JUST BESIDE THE REFRIGERATOR AND
ALONG WITH MEDICINES BECAUSE OF LACK OF SPACE
So it is suggested to provide a glass door for maintaining hygiene and two partitions
atleast between the front room to maintain the environment of the dispensary.
There is also a need of sink as well in the dispensary.
5. AMBULANCE: It is the vehicle which is used during the
camp and the only option for in case of any requirement
or emergency. It is out dated and no essential modern
facilities available in it according to the staffs. So, it is also
suggested to provide a new well equipped Ambulance to
protect the security measures of the labourers and also it
will help in campaigning during Camp days. It will also
help to carrying the samples for testing in laboratory and
in campaigning during Camp days.
6. TOILET: The adjacent toilet of the
dispensary is not clean and in broken condition.
Due to its lack of water facilities it is closed all the
time. Though a good conditioned hygiene toilet in a
dispensary is essential. So, Trainee also suggested
to do some sort of modifications and maintenance
so that it can open during official working hours. It
will facilitate the patients in a better way.
6. INTEGRATING THE TRUST WITH LATRIX: Because of distance the
factory, workers are not at all beneficiated by the trust’s activity. It is somehow

44 | P a g e
need to integrate so that along with villagers the poor labourers are also get
their basic facility. If Doctor spend some time at the factory or arrange a
separate full time doctor it will helpful for them. Several other HR policies and
facilities need to be checked time to time.
7. SUPERVISION: The role of supervision is essential at any level. It not only
gives better opportunity to promote, to learn but also it will beneficial for the
whole project as well. So, supervision in regular basis, more detailed
documentation, regulation and maintaining of essential papers are more
effective for this project and can lead it towards a better achievement.
8. SUSTAINABILITY: There are three fixed camps and a mobile camp at present
at surrounding areas. There are few areas were camps reside from several of
months. Trainee suggested to revised the schedule and arrange it more
scientifically by giving some more effort and reasonability. Authority may plan
with sustainability measures keeping in mind and use it as an important
parameter. Some suggested Indicators-
 Scientific distribution of medicine
 Focus on healthy habit, hygiene promotion during the camps through
using IEC materials
 Awareness generation and suggestion
 Short primary Counselling session along with medication
 Maximum 2 or 3 follow ups for Village Camp
 Close the camp after some period of time and go for a new one, it will
help to cover more areas and come again as per request basis or in
special condition
9. SOCIAL MESSAGE & FAMILY PLANNING: It is felt that during the camp
and at dispensary as well more focus is needed towards the family planning
process and delivering social message initiative. Family planning includes
contraceptive medicines, its promotion and general awareness. Social
message which can promote our mind set and ideas. The use IEC materials of
these issues will surely beneficial and effective towards the health promotion

45 | P a g e
and awareness generation. It may also use as important source of brand
promotion as well.
OTHER IMPORTANT AREAS:
• Focus on Campaigning
• Scientific Planning in medicine distribution
• Planning to incorporate volunteers, social workers, and community people with
the camp
• More allocation of funding and better utilization with proper regulation
• Go for self-sustenance
MAKE THEIR KNOWLEDGE:
It is observed that there are a lack of Banners, flexes, posters
around the region. It is need to encompass more number of
people for their better knowing. It will also help for brand
promotion through increasing dividers at roadside; using
more flexes, banners etc. More focus on the word ‘Free
Dispensary’ may promote the initiative as well. All the
banners need to make by using Radium technology so that it
will in sight during nights as well.
This type of initiatives may be helpful for the brand promotion and better knowing of
people
NEED SPECIAL FOCUS:
Lack of Skilled personnel during the Camp where everyone is busy at camp site. The
attendant then regulate the whole dispensary and suggest medicines to the patients
which is illegal, dangerous and may harmful for the patients as well.
GENERAL DATA OF PANJOA CAMP ATTENDED ON 14/09/2016:
 Number of Total Patients: 72

46 | P a g e
 Number of Male Patients: 43 (59.72%)
 Number of Female Patients: 23 (31.94%)
 Number of Children Patients: 6 (8.33%)
DATA OF DISPENSARY ON
14/09/2016:
 New Patients at Dispensary:
26
 Old Patients at Dispensary: 9
 Total patients at
Dispensary:35 (Treated by
the attendant)
 Total Patients on14/09/2016: 107
NUMBER OF PATIENTS FROM 1/01/16 TO 14/09/16-
 Old Patients: 2327
 New Patients: 7121
 Camp Patients: 2434
 Total Patients: 11882
59.72
31.94
8.33
GENDER RATIO
MALE PATIENTS FEMALE PATIENTS CHILDREN

47 | P a g e
FIELD VISIT OF MANESAR, HARYANA:
RAPID NEED ASSESSMENT ON PRIMARY HEALTH FACILITIES AT IMT
MANESAR, HARYANA:
GENERAL OVERVIEW:
Manesar is the first growing industrial town beside Gurgaon and a part of National
Capital Region (NCR) of Delhi. It is a block/ Tehsil in the district Gurgaon of Haryana.
There are thirty five villages in Manesar block. The name of the villages are-
List of Villages in Manesar Tehsil
1. Badha 2. Baghanki 3. Bahora Khurd 4. Bar Gujar 5. Bhudka 6. Bhun Karka 7.
Bilaspur 8. Binola 9. Chandla Dungerwas 10. Danokri 11. Darbaripur 12.
Fazalwas 13. Gwaliar 14. Hassanpur 15.
Kasan 16. Kherki 17. Khoh 18. Kukrola 19.
Lakhnola 20. Langra 21. Manesar 22.
Naharpur Kasan 23. Nainwal 24.
Navrangpur 25. Nawada Fatehpur 26.
Nurpur Bahora 27. Pathrari 28. Prasoli 29.
Rathiwas 30. Sakatpur 31. Sehrawan 32.
Shikohpur 33. Sidhrawali 34. Sikanderpur
Badha 35. Udepuri
Nearby Towns / Cities of Manesar:
1. Farrukhnagar 2. Gurgaon 3. Pataudi 4. Sohna
Manesar is an area westly directed of Gurgaon-Jaipur NH 8 Highway. It is well
connected with the city Gurgaon and other areas. It is a rapidly growing town from a
sleepy village. A number of multinational companies including Jaguar, Minda, Maruti
Suzuki, Honda, Airtel and many more have started their business and rapidly changed
the whole structure of those areas.
IMPORTANCE OF THE AREA:
Manesar is a place where SAR Group already set a factory of Livepure. There is also
a plan to make another factory of Livegreen as well in nearby areas. There is a big

48 | P a g e
future plan as well; so as to initiate a health care project in Delhi/ NCR region Manesar
will be the best place in terms of business promotion and essential CSR mandate.
BACHGROUND OF THE STUDY:
It was assigned to make a rapid need assessment in that area. Trainee participated
and worked as one of the group member during the three days field exposure at that
area.
Rapid need assessment is a systematic process of information collection and its
analysis in a limited period of time to identify the need as per given time, place and
situation. The time period may vary between 3 to 6 days within which the exact
situation have to explore on a given topic and a given place so that the gathering
information may be analysed and a conclusion can be derived. There is not such a
scope of in-depth study and the process and using tools which are used important in
such context. It is a relevant way to develop a preliminary understanding and get an
overall snapshot of impact of the conflict or crisis. It is coming Before Implementation
of a new Programme Design.
Work Done:

49 | P a g e
The Rapid Need Assessment on health of the IMT
Manesar and associated area is done within three
days where more than 5 villages of the associated
area were identified in rapid selection and existing
situation basis where more than 30 samples were
collected by the using of Questionnaire tool including
the visit to the resource persons of those areas. The
other methods which were applied- Key Informant
Information (KII), Focused Group Discussion (FGD), Participatory Rural Appraisal
(PRI) etc.
During our Rapid Need Assessment study on Primary health care services we covered
all the most of the stakeholders including Factory people, villagers, Resource person
and many others.
DATA PROCESSING: During the data processing trainee actively participated in
that. All the relevant raw information is checked, entered into the datasheet, reviewed
and analyzed as well.
OBJECTIVES:
 To know the present health situation of that area
 To know the existing governmental and private health infrastructure of that area
 To know the impact of other organizations (NGO, non-profit or corporate-CSR)
in that area
 To know the requirements and opinion of people
 To grow a sustainable health impact infrastructure in that area
OBSERVATION:
It is observed that the condition of Governmental Health infrastructure is very low. The
grassroots level health facilities are sometimes not available in the village. But, there
are a number of Private Hospitals locally who can give quality treatment in terms of
heavy money. Most of the traditional people who acquired land at some time are
belonging in wealthy class after multinational companies have come. They acquired
their land with a quite high price. As a result the sleepy town is developed quite well
after getting better purchasing power and rapidly goes to be a mega city after Gurgaon.

50 | P a g e
But there are a huge number of migrants,
labor class people. Their situation is quite
poor in such situation. It is difficult for them
to lead a healthy life with such marketing
inflation. They have no way to avail the
Private hospitals but there have an option
in terms of local unregistered or semi-
professional doctors. In that whole region
a huge percentage of unauthorized
practitioners are working and doing their
business very staidly. Most of the migrant labor class people comes to them. So,
apparently, there is a no scarcity of doctor, but there is. It is in terms of registered
medical practitioner. There is a need to develop the awareness on health and hygiene.
Apparently they have money but not that education which help them to lead a hygienic
life. There are few CSR are working at those areas including Suzuki, Minda etc. There
are at present a water plant at Kho Gaon is running. They also working on waste
management of the surrounding Baash Villages and every day Waste Collection Van
comes to keep the area clean.
RECOMMENDATION:
On such basis, my suggestion is to think something different apart from health
facilities.
There is a preliminary infrastructure of development on behalf of Maruti Suzuki. They
installed water Plants and waste management initiative. But it is felt during the Rapid
Need Assessment that there is a scarcity and it is in terms of awareness, knowledge
and healthy habits. So, if we work on awareness generation, health promotion,
hygiene, it may be more beneficial and effective. Basically I propose to launch a mobile
van which can promote the villagers mindset, grow awareness and also low cost
treatment facilities so that they can directly benefitted with this initiative. The mobile
van will work on health promotion, family planning, hygiene issues. This initiative can
cover more number of people, directly give benefits for migrants and the
disadvantaged section. Beside this, a mobile health camp may also be initiated in
nearby villages and/ or factories in a week. Where general treatment and medicines

51 | P a g e
will be given in a minimum amount. For this, a specialist doctor, a chemist and a
general staff will be needed. It may be the general setup. The infrastructure may
increase as per time and existing requirement.

52 | P a g e
RECOMMENDATION AND CONCLUSIONS:
RECOMMENDATION:
After analyzing the whole process which I have facilitated and the field exposures
which I have given, I come up with some suggestions which may help the organization
to improve their performance. It is a reflection of my observation of CSR activity and
related issues of SAR Group and their welfare wing. The recommendations are given
below-
1. Developed Proper Planning for Primary Health Check-up Camp: In Free
Dispensary of Shivbarri, Gagret every week they organized a health check-up
camp in nearby villages. It is a way to get more access of the people and
justified the potentialities of the project. But there is no specific plan in the site
selection. Three or four villages, which are specifically focused and worked with
those sites over a period of time. The result is that some limited areas are
directly benefitted and a handful people knows about this initiative. According
to the trainee, there is need to change and think in a rational manner so that
maximum number of people get benefit from it. It may be beneficial if a need of
assessment study will done in those areas. It will help to identify the exact areas
where the help is really needed. According to this, a yearly planner can be
developed. One day in a month can be restored for any emergency basis,
occasion or as per request. A mobile health check-up van is also be beneficial
of that region. It will get more access of people, cover the industries including
Lectrix factory and will also benefitted during the camp days as well.
2. Increasing Community Participation: During camp days, there is a scarcity
felt of man power. Other officials including Attendant, Driver devote their time
in camp. The result is that with the driver with the ambulance is used and
captured for a whole day. The attendant of Lectrix comes, so there has no
official in factory who can suggest medicines in case of emergency situation. In
the Dispensary, the only person present who manage the whole thing and
suggest medicines to the patients though he has not such quality or

53 | P a g e
authentication. So, if the community mobilization is made, it will help from
various aspects and help to control the situation. Increasing community
participation may attract more number of people and the management of the
whole process can be done in a more suitable manner.
3. Incorporation of Professionals: It is already said that there is a scarcity a
professionals in the Dispensary. With the community mobilization, another thing
which is needed is incorporation of Professionals. It will help to manage the two
processes simultaneously and effectively. Authority may think about a specialist
doctor incorporation in that region. The area of specialization can also
concluded through a need assessment study among the beneficiaries and
village layman.
4. Start with New Initiative: Today some of the main problems are Women
Empowerment and over burdening of population. It is very much relevant in our
country as well. Authority may think about such areas. It is apparently seen that
in Delhi/ Haryana region the status of traditional women are quite poor. It is due
to the lack of education, awareness. The gender biasness, acceptance of girl
child are quite poor in rural areas till today. The other thing is over population.
Because of national capital and job opportunities a lots of migrants are come
every year. Most of their economic, social, health situation are quite poor. It was
also seen during the Need assessment study at Manesar as well. It will help to
do welfare activities in urban needy sector as well.
5. Yearly Community Program: Community Organization is the best way to get
maximum number of participation. Some cultural program in yearly basis at the
project areas may help to get to interact maximum number of people. It is helpful
for brand promotion. It is also suggested to incorporate other Department
Officials with this initiative. By this, they will get the best exposure to spend their
time by doing some welfare activities. They will understand about the village life
and the problems and most importantly they will aware about CSR activities
and its purpose. It will help grow better Job satisfaction among the employees
as well.

54 | P a g e
CONCLUSION:
Finally, I must say I am very fortunate to work with SDMC Trust of SAR Group of
Companies, which is one of the eminent corporate groups working in India. I have
worked as an intern in Smt. Sita Devi Malhotra Charitable Trust for one month. There
I got practical knowledge of Job environment, the processes done in CSR. Here I got
opportunity to deal with various methods, procedures and assignments which will
surely help me in my professional career. There I got the opportunity of two field
exposures which have had an immense impact in my professional growth.
Therefore, I would like to say SAR Group and SDMC Trust are doing a praiseworthy
job in social welfare across the country. They are not only funder agency but
implement as well in a purely professional manner and with great expertise. Surely,
they will be one of the benchmark company in CSR activity in recent years. To gain
the reputation, the company needs to focus more on the communication of the brilliant
Corporate Social Responsibility initiatives that the company is undertaking. The
company should be more vocal about its achievements and in turn gain effectiveness,
visibility and hence appreciation.

55 | P a g e
APPENDIX:
SMT SITA DEVI MALHOTRA CHARITABLE HOSPITAL
VISIT PLAN
DAY 1 : Tuesday, 13th September 2016
Sl.
No
Particulars Contact Person
A Arrival at Guest
House
09:15 Am 10:10 Am
B Pick up from Guest
House
10:10 Am 10:30 Am
C Arrival at Dispensary 10: 30 Am 5:00 Pm
D Back to Guest
House
05:00pm 05:30 Pm
Day 2 Wednesday, 14th September 2016
Sl.
No
Particulars Timings Contact Person
A Pick up from Guest
House
09:00 AM 09:30 Am

56 | P a g e
B Arrival at Camp
site/Dispensary-
Village Panjoa
09:30 Am 02:00
Pm
C Lunch
D Smt. Sita Devi
Malhotra Charitable
Dispensary
3:00 Pm 05:00 Pm
E Back to Guest
House
05:00 pm 05:30 Pm
F Departure for Station
from Guest House
06:15 pm 7:00 Pm

57 | P a g e
VILLAGE PROFILE
o Name of the Village: ………………………………….. Ward No………………….
o Village Panchayat: ……………………………..
o Total Population: ……….……………
o Population caste wise (in %)
o Educational Institutes ( Please tick )
A. Government: a. Primary/ b. Middle/ c. Secondary/ d. Sr. Secondary
………………………………………………………………….
B. Public/Private: a. Primary/ b. Middle/ c. Secondary/ d. Sr. Secondary
…………………………………………………………………….
C. College: a. Yes/ b. No ……………….. if yes detail…………..………….
o Health Facilities within village ( Please tick )
a. PHC/ b. Sub Centre/ c. Private Clinic/ d. Untrained Professional/ e.
Emergency service
o General Health Problems in the community ( Please tick )
a. Dengue/ b. Chikungunya / c. TB/ d. Diarrhea/ e. Coughing/ f. Vomiting/ g.
Skin Problem/ h. others
Please specify……………………………………..
o Civic Amenities ( Please tick )
a. Tube well/ Supplied Water by Govt. / Village Well/ Hand Pump/ Private
Male Female Children (0-6 Years)
GEN SC ST OBC

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b. Roads insides: Katcha/ Pucca
c. Water Drainage system: Sewage/ Soak Pit
d. Electricity: Government/ Private
o Major Occupation
a. Female: ……………………………………………………………………………
b. Male:
…………………………………………………………………………………

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QUESTIONNAIRE
Survey Date: …………. Name of the village……BASH GAON
Name of the Respondent: ……Vijay Kumar………
Address: ………...…………………………………………………………………….
Age: ………28…….Sex: ……Male…………Phone No. 9625543741
…………Migrant…………………………
I. Basic family details
II. Detail of the Head of the Family
III. Respondent Profile
1. Whether Employed?
a. Yes (√)/ b. No
Male
members
Female
Members
Male
children
Female
children
Working Total Income No of
educated
women in the
family
1
Name Age/
sex
Education Profession Income
M/2
8
ITI Quality Dept. –
Livepure,
Manesar
13000

60 | P a g e
If yes please provide detail: …............................. Income (IN INR)………………….
2. Community Engagement: a. Traditional/ b. Migrated (√)
If migrated provide detail …………H.P.…………………………
3. Where do you your children go for schooling?
a. Government School/b. Public School/c. Private School/d. Not Applicable (√)
4. Type of House : a. Katcha House/ Pucca House (√)
5. Type of Ownership : a. Rented (√)/ b. Self-Owned
IV. Present Health Scenario
6. Is there any person in your family who suffers from any of the below
mentioned disease? ( Please tick )
I I Major Health Problems Minor Health Problems
a High Blood pressure Dengue
b Heart Disease Chikungunya
c Tuberculosis Malaria/Filaria
d Stroke (Paralysis due to
Hemorrhage in brain)
Vomiting
e Diabetes (√) Skin Problem (√)
f Mental illness
g Cancer

61 | P a g e
Any other disease, please specify…………………………………………..
7. Where do you and your family members go for the treatment case
specific? ( Please tick )
a. Government Hospital/b. PHC/ c. Private Doctor (√)/ d. Trained Professional/
e. Unregistered Professional
How far the dispensary is located………500m…………………..
8. Which are the most occurring health issues in your family during last six
month?
(Please tick)
a. Children 0-6 years
(diarrhea/measles/fever/other)…NA…………………………….................
b. Women (anemia/ Menstrual
Irregularity)…………NA………………………………………
c. Youth/Adults………Skin Disease & Illness………………………………………….
d. Elderly People (joint pains/eye infection/fever/cough and cold/)
……NA…………………..
9. How often do you or your family members visit a doctor? (NA)
a. 2-3 times in a month/b. Once in a month/ c Once in 3 months/d.
Never………………
10.What are the facilities available in the health Dispensary? (NA)
a. Qualified Doctor/b. Free Medicines/c. Diagnostic Centre/ d. proper sitting
arrangement
11.

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12.How much do you spend on medical treatment in a month? (INR three
months)
.................................................
13.Is there any health care given to children at the school?
Yes/ b. No If yes, what is the type of health care
…………………………………………
14.Where do you go for emergency cases
a. Female……..
b. Children……..
c. Others………….
15.Have you and your family has health Insurance of any company?
(Please tick)
Yes/No,
If yes for how much………………
16.Where is the nearest Diagnostic Lab located?
…………………………
V. Healthcare NeedAssessment
16. What are the problem do you face while going for treatment? (Please tick)
a. unqualified doctor/ b. distance /c. Expensive OPD charges/ d. any other
Please Specify……………..
17. If you are given a chance to suggest the new health treatment to be provided
with, which would you suggest? And what shall be the OPD charges which you can
afford easily?

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…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
………………
18.QualitativeExperience……………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
……………………………………………………………………………………

64 | P a g e
ASSIGNMENT 1:
Focus Area: Drinking water and Sanitation
Name About Contact Details
Himalayan Institute
Hospital Trust
It is a non-profit organization
registered under section 35 (1)
(ii) of the Income Tax Act,
1961 as a Scientific Research
Association. It is also
registered under section 80 G
of Income Tax Act, 1961 and
FC(R)A, 1976 give provision to
get donations from abroad.
The water and sanitation
project run in Garhwal region
where getting drinking water in
daily basis is still a great
challenge. Rural Development
Institute of this organization
working on this issue for
getting sustainable solution of
this problem.
150 villages have been
covered till date where basic
amenities are being provided.
Several National and
international Bodies are
supported and Sir Ratan Tata
Trust is collaborated with the
Pilot Project using Solar
Pumping Technologies to
provide safe drinking water in
The Presidential Body
Himalayan Institute Hospital
Trust
Swami Ram Nagar, P.O.
Jolly Grant
Dehradun- 248016,
Uttarakhand, India
Tel: +91-135-2471144; Fax:
+91-135-2471122
Email: pb@hihtindia.org
The Finance Controller
Himalayan Institute Hospital
Trust
Swami Ram Nagar, P.O.
Jolly Grant
Dehradun- 248016,
Uttarakhand, India
Phone: +91-135-2471144,
2471133
Email: pb@hihtindia.org

65 | P a g e
the village Chureddhar, Tehri
Garhwal.
Tarun Bharat
Sangh
Address of Head Office:
TARUN BHARAT SANGH
Village: Bheekampura –
Kishori,
Block: Thanagazi, District:
Alwar
State: Rajasthan, PIN:
301022.
INDIA.
Arghyam Their water quality
development initiative is to
tackle the hazard related with
arsenic, fluoride, salinity, over
density of iron or any type of
bacterial contamination which
affects human body through
over consumption. They
support low cost, effective
water purifier which promote
water quality and will ensure
health. Presently they are
working in seven states with
the corpus of over 280 lakh
funds.
ARGMYAM#599, 12th Main,
Hal 2nd Stage, Indiranagar,
Bangalore,, Karnataka, India
560008
Email-info@arghyam.org
Phone:
+91(080)41698941/42
Jal Bagirathi This organization is working
on Marwar region which is
lowest water endowment in
Rajasthan with its heavy
density population. The
problems of that region are
D66(B) Sawai Mado Singh
Road
302016 Jaipur
Rajasthan

66 | P a g e
saline water, hostile climate,
low annual rainfall, ill
infrastructure. The obvious
result is low productivity in
agriculture, loss of bio
diversity, waterborne
diseases, and exploitation in
terms of drudgery.
ASSIGNMENT 2:
Focus Area: Drinking Water
NAME ABOUT Contact details
Naandi
Community
Water Services
Working Areas-Punjab
Haryana
Andhra Pradesh
Rajasthan
Karnataka
Naandi Community Water Services
envision to improve life and health of
people and poor communities by giving
access to healthy drinking water each
and every day. Based upon the on the
type of water source and the quality of
water, appropriate treatment is decided
for the community and they set up the
Community Safe Water Systems.
The purified water is made available to
all at Rs.0.10-0.20 per litre, making it
affordable to the poorest of the poor.
D.No.6-3-883, Flat no-
201,2nd floor, Imperial
Plaza Punjagutta,
Hyderabad - 500082

67 | P a g e
Span Pumps
Pvt. Ltd.
Span Pumps Private Limited focuses
on innovative, environment friendly and
most appropriate technology options to
provide 360 degree solutions, which
facilitates micro level water needs in
order to improve the overall quality of
human life globally. They are the
leading manufacturers and promoters
of solar based water solutions in India;
their innovation frees women from
pumping, fetching and carrying water
as it is now available at their doorstep.
They offer a wide range of best quality
solutions of superior technology in the
industry. All their products adhere to
international standards.
Shivaji Nagar, #104,
Arihant Building,
1187/26, Ghole Road,
Pune
Watsan
Envirotech. Pvt.
Ltd.
Working Area: Tamil Nadu
Watsan Envirotech was started with
an objective of harnessing technology
to make affordable solutions for
providing clean drinking water and
sanitation. Since 2009, they have been
focusing on building up a low cost,
power free, maintenance free water
filter and have been successful in
making in-roads by providing the filters
to thousands of people.
1,Citadel Building 1A-
Cenotaph 2nd Lane,
Teynampet Chennai –
600018 Tamilnadu,
India

68 | P a g e
Sarvajal Working Area:
Rajasthan
Gujarat
Harayana
Madhya Pradesh
Delhi
Piramal Foundation initiated Sarvajal to
ensure regular supply of clean drinking
water to all through the use of
sustainable technologies. In bigger
villages, they employ local people to
man filtration plants and sell water
whereas in smaller villages we install
solar-powered water dispensing
machines that use prepaid smart cards
that can be topped up just like a mobile
phone.
Piramal Water Private
Limited, Chandan
Bunglow, Opposite
Paritosh Tower, Near
Darpana Academy,
Usmanpura
Ahmedabad, Gujarat
380 013
Well & Water
Works
Woking more than two decades on this
field using scientific techniques and
best technical experts and associates
from diverse fields.
1088 A, B1-2,
Amritwel Society,
Hare Krishna Mandir
Path Model Colony,
Pune 411016,
Maharashtra, INDIA
Phone:
(+91-20) 25652486
Mobile:

69 | P a g e
(+91) 9422084073
(+91) 9822292545
Email:
contactus@wellwater
works.com
info@wellwaterworks.
com .
Society for
Promoting
Participative
Ecosystem
Management
Society for Promoting Participative
Ecosystem Management
(SOPPECOM) is a non-profit, non-
governmental organisation working in
the area of Natural Resource
Management (NRM) primarily in the
rural areas. It is committed to the
principles of sustainable and rational
use of natural resources, equity and
social justice in the distribution of
benefits especially to the
disadvantaged sections like dalits,
landless, women, democratic and
decentralised governance of these
resources.
16, Kale Park,
Someshwarwadi
Road,
Pashan, Pune 411
008
Maharashtra, India.
Tel.
Fax
+91-020-2025 1168,
2588 6542
+91-020-2588 6542
E-mail
soppecom@gm
ail.com
Office timings
Monday to
Friday, 10 AM to 6 PM
Pravah A network which advocates for people-
centered decentralized inclusive
systems in drinking water and
sanitation
27/B, Green Park,
Society, Near Kabadi
Market, Behrampura,

70 | P a g e
Ahmedabad 380022,
Gujarat
Phone:91-79-
25351943
E mail:
amee.mankad@gmail.
com
Yatna ‘Yatn’® working actively as a NGO is
raising funds for effective water,
sanitation and hygiene projects and
initiatives rurally, particularly those
characterized by strong community
involvement.
Yatn - A Society
#267, Kranti Dhamam
Rahamat Nagar
Yousufguda
Hyderabad - 500 045
INDIA
Office: +91(40)
65527969
Email: info@yatna.org
Arpan Seva
Sansthan
It is a non-profit organization working
on sustainable development, water
resource management and
development, health and sanitation etc.
7, Meera Nagar, Near
Sky Height Complex,
Sobhagpura (Mewar)
Circle - Sukher 100
Feet Link Road,
UDAIPUR,
Rajasthan,
India - 313001
EMAIL:
arpansevasansthan@
gmail.com
Cell: + 91-94141
55728
Gram Vikas
Clean drinking water and access to
sanitation has resulted in over 80%
Administrative Office,
Bhubaneswar,
Odisha, India

71 | P a g e
reduction in incidences of waterborne
diseases. A healthy community and
habitat acts as a catalyst for
sustainable development. Their Impact
Assessment studies also suggest
behavioural changes in communities
with respect to hygiene and sanitation
and increased involvement of women
in decision making.
Address:
Gram Vikas
Plot No. 72/B, Forest
Park
Bhubaneswar -
751009,
Odisha, India
Telephone: +91-674-
2596366, 2596466,
2596566, 2596766
FAX: +91-674-
2596866
E-mail:
info@gramvikas.org
ASSIGNMENT 3:
A Pilot Study on Rapid need assessment of the Sustainable
Health Services – Manesar, Haryana
OBJECTIVE:
† To know the present requirement
† To know the Economic Profile
† To know the Village Profile
† To know the General Health Profile of the village
† To know the governments interpretation for sustainable health care

72 | P a g e
† To know the availability of semi government and non-government agencies on
health and their providing facilities, expense etc.
TYPE OF RESPONDENTS:
‡ PANCHAYAT:
‡ PHC:
‡ VILLAGE RESOURCE PERSON/ PRADHAN/ LEADER:
‡ COMMON PEOPLE/ VILLAGERS:
PROBABLE USE OF TOOLS:
 FGD (FOCUSED GROUP DISCUSSION)
 KII (KEY INFROMANTS INFROMATION)
 DIRECT INTERVIEW (Semi-structured)
 OBSERVATION (Direct/ Indirect)
METHOD:
 MIXED METHOD
VILLAGE PROFILE:
o Name of the Village:
o Total Population:
o Gender Ratio:
MALE FEMALE CHILDREN
(0-6YEARS)
OTHERS
o Popular Occupation:
PEASANT HOUSEHOLD
WORKER
RICKSHAW
PULLER/
DRIVER
BUSINESS GOV.
SERVICE
CORPORATE GROCCER
o Present Health Status:

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TYPE NO. OF
MALE
NO. OF
FEMALE
MOSQUITO
BORNE DISEASES
WATER BORNE
DISESES
AIR BORNE
DISEASES
OTHER
SEASONAL
DISEASES
CHRONIC
DISEASES
OTHERS
o Educational Profile:
CLA
SS 2
CLA
SS 5
CLA
SS 8
SECO
NDAR
Y
H.S
.
GRA
DUAT
ION
P.G
.
DIPL
OMA
CERTIFIC
ATE
COURSE
DOC./
ENGI
NEER
INDIVIDUAL PROFILE:
Name of the Respondent:
 General Details:
o Age-
o Sex-
o Occupation-
o Educational qualification:
o Name of the Village:
o Current Health Status of his/her family:

74 | P a g e
 Family Related:
o Number of Family Members:
o Mostly occurring Diseases in family:
o Mostly occurring diseases in Society:
o Recent Incidents:
Availing Governmental Facilities:
Distance:
Availing Non-governmental Facilities:
Distance:
Nearest Dispensary:
List of Supports getting from Government:
Given facilities by Private Agencies:
Costing:
Level of Satisfaction:
Level of Awareness:
Respondent’s need:
Suggestion for better Health:
Awareness:
ASSIGNMENT 4:
A Semi-structured Interview Schedule for Shivbarri, Gagret, District-Una, Himachal
Pradesh
On behalf of- SDMC Trust

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Role: Intern, Trainee
Purpose: General Study
Areas Covered: Health
Places: Health Camp, Dispensary
Type: Quali-quantitative (Mixed) Study on health status, administration of the project
Target Group: Patients, Local Villagers, Officials
Tool: Case Study, IS, FGD, PRI
Approach: Mixed Approach
Areas:
I. Patients:
1. Recent Govt. Project running in this region
2. Health Infrastructure
3. Reason for coming here
4. Areas Covered/ Surrounding areas of patients
5. How are they coming?
6. Facilities getting here.
7. Loopholes
8. Requirements
9. Suggestion
II. Officials:
1. Facilitators
2. Facilities given
3. Areas Covered
4. Source of getting help
5. Community Participation
6. Local Leaders Participation
7. Government’s help

76 | P a g e
8. Administrative setup
9. Administrative procedure
10.Loopholes
11.Requirements
12.Suggestion
13.Future Plan
III. Doctor:
1. Name
2. How long is he/she working?
3. Common Trends of disease
4. Mostly occurring disease
5. Incurable disease patients
6. Occasionally occurring disease
7. Type of referral
8. Type of facilities offered
9. Community Response
10.Requirement
11.Loopholes
12.Suggestion
13.Future Plan
IV. Community Resource Person:
1. Opinion
2. Personal Initiative
3. Government Initiative
4. Requirements
5. Loopholes
6. Suggestion
7. Future Plan

77 | P a g e
REFERENCE:
1. Dr. Kailashpati Jha
Chief of Operations
SDMC Trust-SAR Group, Gurgaon
2. Dr. Vijay Joshi
Chief Medical Officer
3. Ms. Amrita Nayak
Sr. Program Officer
4. Ms. Shivani Mehta
Program Officer
5. Mr. Natarajan Sharma
Staff

78 | P a g e
BIBLIOGRAPHY:
Aras, D. C. (2008). Corporate Social Responsibility. Ventus Publishing ApS.
Corporate Social Responsibility in India. (2013). Global CSR Summit 2013 An Agenda for Inclusive
Growth (pp. 12-15). Progress Harmony Development.
GLobal CSR Summit 2013 An Agenda for Inclusive Development. (2013). Corporate Social
Responsibilty in India. New Delhi: Progress Harmony Development.
Introduction to Grant Management. (n.d.). John & Bartlett Publishers, LLC.
Khan, N. A. (2014). Procurement Process and Vendor Management of Robi Axiata Ltd.
Ruiz, C. (2011). Final Internship Report.
The Grant Mnagement Unit. (1999). Grant Management Procedures Manual. Research Triangle
Institute.
Zaman, M. (2014). CSR activities of British American Tobacco Bangladesh.

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