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Harvard Business School Case
Let’s get a little background on this
case before analysing it
This case is about a company ‘Portland Drake
Beverages’, which has recently acquired a new
product ‘Crescent Pure’
Crescent Pure is an all-organic drink which a
very relevant natural extension for PDB’s
existing organic product lines
… company’s Vice President of Marketing, Sarah
Ryan, has been asked by the CEO, Michael
Booth, to recommend a positioning for this new
product.
A lot is at stake for the company as well as Sarah,
as her promotion is also due in six months.
Now, lets start with the analysis…
Situation Analysis
Situation Analysis
The other
option being
positioning it
as a sports
drink
..one of the
option is to
position it as
an energy
drink
PDB needs
to finalize a
positioning
strategy for
Crescent
• Its advertising strategies
• Where the product would be sold
• Which distributors will PDB select
• And finally, success of the product
What are the objectives of this case?
What are the objectives of this case?
Using quantitative analysis method to evaluate from
two possible positioning strategies for a product
“ good positioning, if successful, could shape potential
customers’ opinions about a product or service before
they’d even seen or experienced the product in question “
The pricing for the product has already
been set at $2.75, but an appropriate
positioning strategy is yet to be finalized
To make an informed decision, Ryan knows that
she needs in-depth research on market sizes,
competitors, and consumer preferences
… she has asked Matt Levor, PDB’s
director of market research, for help on
this
Insights from Matt’s
online survey
Age ranges
18–24 44%
25–34 36%
35–44 15%
45–54 3%
55+ 2%
Male 59%
Female 41%
College degree 62%
Household income (median) $42,500
Descriptor
Refreshing 35%
Healthy 22%
Affordable 29%
Functional 47%
Too sweet 9%
Suitable for teens 8%
Fun 19%
Natural 38%
Hydrating 29%
Matt also uncovered a consumer study that examined
how consumers perceived energy drinks and sports drinks
Energy Drinks Sports Drinks
Refreshing 12% 34%
Healthy 6% 16%
Affordable 5% 11%
Functional 22% 28%
Too sweet 9% 8%
Suitable for Teens 7% 22%
Fun 9% 11%
Natural 4% 6%
Hydrating 11% 49%
None of these 52% 27%
He has also provided Ryan two perceptual maps
So what is the ideal
positioning strategy for
Crescent Pure?
Positioning Crescent pure as an Energy Drink
should be the most feasible decision
Well, there are certain arguments for that..
As it can be observed from the data provided by
Matt, Fun, Functional, Healthy, Refreshing, Natural
and Hydrating will be some of its characteristics which
will be above par with its competitors in this market
Energy Drinks Sports Drinks
Refreshing 12% 34%
Healthy 6% 16%
Affordable 5% 11%
Functional 22% 28%
Too sweet 9% 8%
Suitable for Teens 7% 22%
Fun 9% 11%
Natural 4% 6%
Hydrating 11% 49%
None of these 52% 27%
Crescent Pure
Refreshing 35%
Healthy 22%
Affordable 29%
Functional 47%
Too sweet 9%
Suitable for teens 8%
Fun 19%
Natural 38%
Hydrating 29%
The drink will be offered at a retail price of $2.75,
which is considerably lesser than the market
average for energy drinks ($2.99). This will enable
the company to sell large volumes with low mark up
As observed from the retailer feedback and the
research provided by Levor, the largest consumer
groups of both – energy drinks and Crescent Pure –
coincide with each other (age 18-30)
The product has the opportunity to increase its
customer base, as the older customers from the
focus group feedback found it a healthy a healthy
alternative to high calorie, sugary energy drinks
Since the retail price of the product is below the
market average of $2.99, profits can be increased in
the future if the product proves to be successful, by
increasing the markup
Organic certification and minimal caffeine will
prove to be a strong differentiator from market
But what are the problems
associated with positioning
the product as a Sports
Drink?
The pricing of Crescent Pure is more than
thrice the market average for sports drinks
To be successful, the company has to place it as a premium
product and will have to work with lower volumes
But the current $2.75 price was decided by the
management team while keeping a low markup,
and anticipating high volumes. Hence, this
positioning is not feasible with the current strategy.
Crescent Pure doesn’t have much ‘Hydrating’
effect, whereas, most sports drinks generally
have a ‘High hydrating’ effect
Crescent Pure
Refreshing 35%
Healthy 22%
Affordable 29%
Functional 47%
Too sweet 9%
Suitable for teens 8%
Fun 19%
Natural 38%
Hydrating 29%
Sports Drinks
Refreshing 34%
Healthy 16%
Affordable 11%
Functional 28%
Too sweet 8%
Suitable for Teens 22%
Fun 11%
Natural 6%
Hydrating 49%
None of these 27%
Most sports drinks’ consumers expect it to be suitable
for teens, on the contrary, consumers of Crescent Pure
don’t perceive the product as suitable for the teens
Crescent Pure
Refreshing 35%
Healthy 22%
Affordable 29%
Functional 47%
Too sweet 9%
Suitable for teens 8%
Fun 19%
Natural 38%
Hydrating 29%
Sports Drinks
Refreshing 34%
Healthy 16%
Affordable 11%
Functional 28%
Too sweet 8%
Suitable for Teens 22%
Fun 11%
Natural 6%
Hydrating 49%
None of these 27%
The predominance of the major players in the Sport Drink
market is far more than that in the Energy drink market
Major Players
Minor Players
Finally, what are the weaknesses
in this positioning strategy?
Due to negative media attention and concerns
about health and safety, sales had fallen recently
According to the focus group feedback…
..some younger customers had mentioned that
Crescent had less energy than what they expected
from an energy drink
Lets
52
Crescent pure - HBS case study analysis

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Crescent pure - HBS case study analysis

  • 2. Let’s get a little background on this case before analysing it
  • 3. This case is about a company ‘Portland Drake Beverages’, which has recently acquired a new product ‘Crescent Pure’
  • 4. Crescent Pure is an all-organic drink which a very relevant natural extension for PDB’s existing organic product lines
  • 5. … company’s Vice President of Marketing, Sarah Ryan, has been asked by the CEO, Michael Booth, to recommend a positioning for this new product.
  • 6. A lot is at stake for the company as well as Sarah, as her promotion is also due in six months.
  • 7. Now, lets start with the analysis…
  • 9. Situation Analysis The other option being positioning it as a sports drink ..one of the option is to position it as an energy drink PDB needs to finalize a positioning strategy for Crescent
  • 10. • Its advertising strategies • Where the product would be sold • Which distributors will PDB select • And finally, success of the product
  • 11. What are the objectives of this case?
  • 12. What are the objectives of this case? Using quantitative analysis method to evaluate from two possible positioning strategies for a product
  • 13. “ good positioning, if successful, could shape potential customers’ opinions about a product or service before they’d even seen or experienced the product in question “
  • 14. The pricing for the product has already been set at $2.75, but an appropriate positioning strategy is yet to be finalized
  • 15. To make an informed decision, Ryan knows that she needs in-depth research on market sizes, competitors, and consumer preferences
  • 16. … she has asked Matt Levor, PDB’s director of market research, for help on this
  • 18. Age ranges 18–24 44% 25–34 36% 35–44 15% 45–54 3% 55+ 2% Male 59% Female 41% College degree 62% Household income (median) $42,500
  • 19. Descriptor Refreshing 35% Healthy 22% Affordable 29% Functional 47% Too sweet 9% Suitable for teens 8% Fun 19% Natural 38% Hydrating 29%
  • 20. Matt also uncovered a consumer study that examined how consumers perceived energy drinks and sports drinks
  • 21. Energy Drinks Sports Drinks Refreshing 12% 34% Healthy 6% 16% Affordable 5% 11% Functional 22% 28% Too sweet 9% 8% Suitable for Teens 7% 22% Fun 9% 11% Natural 4% 6% Hydrating 11% 49% None of these 52% 27%
  • 22. He has also provided Ryan two perceptual maps
  • 23.
  • 24. So what is the ideal positioning strategy for Crescent Pure?
  • 25. Positioning Crescent pure as an Energy Drink should be the most feasible decision
  • 26.
  • 27. Well, there are certain arguments for that..
  • 28. As it can be observed from the data provided by Matt, Fun, Functional, Healthy, Refreshing, Natural and Hydrating will be some of its characteristics which will be above par with its competitors in this market
  • 29. Energy Drinks Sports Drinks Refreshing 12% 34% Healthy 6% 16% Affordable 5% 11% Functional 22% 28% Too sweet 9% 8% Suitable for Teens 7% 22% Fun 9% 11% Natural 4% 6% Hydrating 11% 49% None of these 52% 27% Crescent Pure Refreshing 35% Healthy 22% Affordable 29% Functional 47% Too sweet 9% Suitable for teens 8% Fun 19% Natural 38% Hydrating 29%
  • 30. The drink will be offered at a retail price of $2.75, which is considerably lesser than the market average for energy drinks ($2.99). This will enable the company to sell large volumes with low mark up
  • 31. As observed from the retailer feedback and the research provided by Levor, the largest consumer groups of both – energy drinks and Crescent Pure – coincide with each other (age 18-30)
  • 32. The product has the opportunity to increase its customer base, as the older customers from the focus group feedback found it a healthy a healthy alternative to high calorie, sugary energy drinks
  • 33. Since the retail price of the product is below the market average of $2.99, profits can be increased in the future if the product proves to be successful, by increasing the markup
  • 34. Organic certification and minimal caffeine will prove to be a strong differentiator from market
  • 35. But what are the problems associated with positioning the product as a Sports Drink?
  • 36. The pricing of Crescent Pure is more than thrice the market average for sports drinks
  • 37. To be successful, the company has to place it as a premium product and will have to work with lower volumes
  • 38. But the current $2.75 price was decided by the management team while keeping a low markup, and anticipating high volumes. Hence, this positioning is not feasible with the current strategy.
  • 39. Crescent Pure doesn’t have much ‘Hydrating’ effect, whereas, most sports drinks generally have a ‘High hydrating’ effect
  • 40. Crescent Pure Refreshing 35% Healthy 22% Affordable 29% Functional 47% Too sweet 9% Suitable for teens 8% Fun 19% Natural 38% Hydrating 29% Sports Drinks Refreshing 34% Healthy 16% Affordable 11% Functional 28% Too sweet 8% Suitable for Teens 22% Fun 11% Natural 6% Hydrating 49% None of these 27%
  • 41.
  • 42. Most sports drinks’ consumers expect it to be suitable for teens, on the contrary, consumers of Crescent Pure don’t perceive the product as suitable for the teens
  • 43. Crescent Pure Refreshing 35% Healthy 22% Affordable 29% Functional 47% Too sweet 9% Suitable for teens 8% Fun 19% Natural 38% Hydrating 29% Sports Drinks Refreshing 34% Healthy 16% Affordable 11% Functional 28% Too sweet 8% Suitable for Teens 22% Fun 11% Natural 6% Hydrating 49% None of these 27%
  • 44. The predominance of the major players in the Sport Drink market is far more than that in the Energy drink market
  • 46. Finally, what are the weaknesses in this positioning strategy?
  • 47. Due to negative media attention and concerns about health and safety, sales had fallen recently
  • 48. According to the focus group feedback…
  • 49. ..some younger customers had mentioned that Crescent had less energy than what they expected from an energy drink
  • 50. Lets
  • 51.
  • 52. 52