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Sitecore CXMM

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Arke Systems
Arke Systems

http://www.marketingtechnologyinsights.com/2013/03/sitecores-customer-experience-maturity.html

Technology
1 of 3
Sitecore's Customer Experience Maturity Model Last month, Lars Petersen unveiled Sitecore's newest model: the Customer Experience Maturity Model (but we'll just call it CXMM to make it easy). This model documents the journey that customers are supposed to take when they engage with your brand.
Sitecore CXMM
Sitecore CXMM

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Sitecore CXMM

  • 1. Sitecore's Customer Experience Maturity Model Last month, Lars Petersen unveiled Sitecore's newest model: the Customer Experience Maturity Model (but we'll just call it CXMM to make it easy). This model documents the journey that customers are supposed to take when they engage with your brand.