1. AprilL.Glass
209 11th Ave SW ● Altoona, IA 50009 ● Phone: 515.314.0929 ● alglass95@gmail.com
Objective
To enhance the skills I have obtained through schooling and previous work experiences. I am proficient in
Microsoft Office as well as Excel, Word, and PowerPoint.
Education
August 2006 to June 2012
Office Specialist - Des Moines Area Community College
Awards
Dean’s List - May 2009
Work Experience
January 2013 to Present - Adventureland Inn – Front Desk Clerk
Assist with training new reservationist, check guest in and out, and assist with guest needs when needed.
Assisted campground guest with their reservations and day to day operations.
May 2011 to August 2012 – Ankeny YMCA, Assistant Supervisor/Camp Counselor
Plan curriculum for the week; make sure all copies are made for the week and other clerical duties.
April 2008 to October 2009 - Wells Fargo Home Mortgage, Collector 1
Collector 1 – Helped homeowners keep their homes, set them up on a payment program, made calls to
customers helping with their account also helped customers make arrangements on their credit cards to bring
them up to date.
May 2005 to April 2008 – Village Inn, Key Hourly Supervisor/Server
Morning supervisor (duties included supplies and store opening), hosting duties, serving food, cooking and
expediting the line.
Volunteer Work
Altoona Christian Church - Financial Coordinator & Secretary
Responsible for overseeing the financial secretaries and ensuring the deposits are accurately entered into
QuickBooks. I also assist with all financial as it pertains to money allotment including making same day
deposits to the bank.
Computer Skills
Microsoft Office 2007 & 2010
Licenses and Certificates
Office Specialist - May 2010
Computer Applications – December 2011
Information Processing Support – December 2011
Excel
Outlook Word
Publisher PowerPoint