Globe-24-7-Case-Study-Developing-a-major-metal-mine-in-Canada

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COMPANY PROFILE
Thompson Creek Metals Company Inc. is a North American mining company with two large operating
molybdenum mines, a large copper-gold mine under construction, a stand-alone metals roasting facility, and
a number of additional metals properties in various stages of development in the United States and Canada.
One of Thompson Creek’s projects, the Mount Milligan mine in northern British Columbia, Canada, is set to
become the first new large mining operation in BC in a generation. As a low grade high volume Copper-Gold
project it has an estimated mine life of 22+ years, employing over 400 people from surrounding towns and
communities.
The Essentials:
• $1.6Bn Greenfields mine and processing plant construction project
• Extreme working conditions in remote British Columbia, Canada
• 200+ people required within eight months for operational commencement
BACKGROUND & SCOPE
The Mount Milligan Copper-Gold project in northern British
Columbia was rapidly moving toward operations with a
commissioning date of August 2013. As this deadline approached,
the company looked to Globe 24-7 to provide an all encompassing
recruitment solution to source the remaining 200+ people
required for the operation, within an eight month window.
The vacant positions ranged across the entire mining spectrum
including Administration, Environment, Health & Safety,
Metallurgy, Mining Operations, Maintenance and Human
Resources; from entry level to department-head level.
Additionally, Globe was tasked to develop and integrate systems,
processes and procedures, both during the program and at hand-
over to the Mount Milligan HR team at the conclusion of the
program.
GLOBE 24-7’S SOLUTION
Globe was selected as the Recruitment Process Outsourcing (RPO) partner and commenced in November 2012. A
team was established immediately from its Canadian and Australian offices resulting in a dedicated Recruitment
Manager and Senior Recruiter based at site supported by a team of recruiters from Globe’s Toronto office.
Globe’s RPO team worked hand-in-hand with Mount Milligan’s HR and Senior Management teams throughout
the program to proactively source candidates throughout Canada using targeted sourcing techniques including
online and press advertising campaigns, job fair representation and use of Globe’s extensive networks.
Perth | Brisbane | Ulaanbaatar | London | Toronto | Bogotá | Johannesburg | Accra | Port Louis | www.globe24-7.com
Globe 24-7 Case Study
Mount Milligan

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As candidates started to be identified, Focused Interview Techniques were implemented across the site to
ensure appointments were made with the highest level of quality and fairness. Hiring Managers were coached
by Globe’s Recruitment Manager in the methodology. Additionally, Focused Interview Techniques training was
conducted at Mt Milligan’s Leadership Academy.
Globe also managed the implementation of an Applicant Tracking System (ATS) across the site. It is intended
that the ATS will be rolled out to Thompson Creek’s other operations.
Project reporting was implemented to track the agreed KPI’s and these were presented at the weekly Managers
Meeting. This provided a formal communication medium to ensure the Mount Milligan stakeholders were
consistently kept up to date on the status of the RPO.
THE RESULTS
In addition to the Recruitment Team successfully filling over 200 positions, the following achievements were met:
• Implemented a company-wide Applicant Tracking System
• Coached the on-site HR staff in best practice recruitment
• Developed and implemented recruitment procedure
• Assisted to develop the organisational charts for each department
• Trained the Leadership Team on HR techniques such as Focused interviews
Mount Milligan

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GLOBE 24-7 - PROJECT KEY PERSONNEL
Mary-Anne Hughes – Recruitment Manager
Mary-Anne, bilingual in English and French, was Globe’s principal representative on the
Mount Milligan project; working onsite for the duration of the RPO. Her on-site presence
enabled her to build close working relationships with the senior management team
and gain an intimate understanding of Mount Milligan’s operational requirements to
ensure that candidates matched organizational requirements. She provided coaching to
the line-managers on Focused Interview Techniques and the HR team on Best Practice
Recruitment Techniques.
Damian Cotellessa – HR & Recruitment Consultant
Based also at site, Damian provided HR and Recruitment support to the project including
candidate sourcing, interviewing and on-boarding. Damian was instrumental in providing
analytical HR support including development of the project reports and recruitment
procedure. Damian was also responsible for the configuration, customization and
implementation of the ATS.
Damian previously worked on large-scale RPO assignments in the UK, Ireland and Sierra
Leone prior to the assignment with Mount Milligan.
Aparna Venkitachalam – Recruitment Consultant
Based in Globe’sToronto office, Aparna was the senior member of Globe’s external project
team who searched for candidates throughout Canada and the United States. Her role
was to source, screen, interview and present candidates for each vacancy.
Aparna’s efforts were significant to the success of the project as she successfully sourced
various key leadership and technical roles including Chief Mine Geologist, Reliability
Engineer and Mine Operations Supervisors.
Jaime Alvarez - Account Manager
Jaime was responsible for the overall project review and establishment on-site as well
as the Corporate Client Liaison. Jaime spent some time on-site to develop a first-hand
understanding of the project needs and to build relationships with key stakeholders.
Mount Milligan

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MOUNT MILLIGAN MINE - TESTIMONIALS
Chris Gibbs - Vice President Human Resources and Administration – Thompson Creek Metals Inc
“Having worked in the resources industry for 20+ years managing Human Resources and
global recruitment strategies, I knew that we needed some help to ensure we were ready
for the operational ‘go live’date at Mount Milligan. I had been speaking to Globe’s Regional
Manager for the America’s, Jaime Alvarez, who shared with me some of Globe’s RPO
experience in Africa and Australia. Having seen other RPO providers fail in the past, Globe’s
approach was different and creative and after engaging them, I never looked back. Not only
did they put an outstanding team on the ground, but the entire Globe company got behind
the RPO and I felt confident that, from the Directors to the AdministrationTeam, things were
in control. It’s not to say it wasn’t hard work, as Mount Milligan is pretty remote and the
timeline was aggressive, but each challenge was met head-on and they achieved well above
what we expected them to. As a VP HR looking for a recruitment and HR solution provider, I
wouldn’t hesitate in recommending Globe 24-7.Their capability, people and results exceeded
my expectations.”
Steve Rosene – Acting HR Manager / ESS Manager – Mount Milligan Mine
“The Globe 24-7Team is a professional, focused, results-oriented, and high performing group
of professionals. The ‘face’ of Globe to Mount Milligan was largely Damian Cotellessa and
Mary-Anne Hughes. Damian and Mary-Anne quickly acclimated to a challenging climate,
rough working conditions and a project that was behind schedule. They had little time
for ramp up and needed none, as they rolled their sleeves up and became a part of the
organization. They quickly learned our business needs and we rapidly learned to trust their
advice and instincts as recruitment professionals. Their professionalism and sense of humor
influenced the entire organization and definitely played a key role in attracting qualified
candidates. Without hesitation I would recommend Globe 24-7 as an RPO partner to our
minerals industry colleagues. Additionally, I would not hesitate to utilize their services on
another project.”
Dennis Hoof – General Manager Operations – Mount Milligan Mine
“Thank you for the service that you have provided to MTM over the past year. I do not believe
we would have recruited at an acceptable rate nor secured the quality of recruits if your
organization had not been involved. Thank you for your hard work, expertise and dedication
to assisting MTM bring together a world class organization.”
Mount Milligan

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WHY CLIENTS CHOOSE GLOBE 24-7
Our Partner Approach
Globe 24-7’s approach is to partner with our client and
this has remained our philosophy since day one. For us,
partnering is to fully understand the ethos of how a
client runs its business. We aim to immerse ourselves
in the company culture, philosophies and drivers, and
deliver results that exceed expectations.
Our Extensive International Networks
Our unequalled global reach is a critical element to
our success. We are trusted throughout the world by
expatriates and nationals alike, across all geographies
and all levels, from in-country field technicians to CEOs.
Fostering such networks takes many years, which
is testament to our long term commitment to our
candidates and professional contacts, and even more
importantly, their ongoing trust and commitment to us.
Our Track Record
Globe 24-7 has an outstanding reputation with a
comprehensive list of client and candidate testimonials
available. Within the scope of Globe 24-7’s client base,
we list a variety of miners from junior exploration
companies to majors across all geographies and
commodities.
Globe 24-7 has worked with clients including, but not
limited to:
African Barrick Gold
Apogee Minerals Ltd
ArcelorMittal
Base Resources Ltd
Bassari Resources Ltd
BHP Billiton
Centamin Plc
First Quantum Minerals
Kazakhmys
London Mining PLC
Mineral Deposits Ltd
Nautilus Minerals Ltd
Peak Resources Ltd
PT Tambang Tondano
Nusajaya
Randgold Resources
Red Back Mining
Resolute Mining Ltd
Silverbear Resources Ltd
ThompsonCreekMetalsCo
WHY CLIENTS CHOOSE GLOBE 24-7
Our Professional and Experienced Team
Our team is an outstanding group of professionals.
Knowledgeable and dedicated, all team members
have backgrounds in the global resources industry,
having either travelled to or worked at sites in Australia,
Colombia, Panama, Canada, Mexico, Venezuela, Ghana,
Sierra Leone, Egypt, Sudan, Zambia, Tanzania, Kenya,
South Africa, DRC, Indonesia, Mongolia, New Zealand,
United Kingdom, Norway and Canada.
Our 100% Resources Focus
Globe 24-7 specialises exclusively in mining, energy and
oil and gas. We have the experience and capability to
deliverqualitycandidatesandHRconsultancyspanning
the entire lifecycle of mining exploration, project
development, operations and corporate functions
(including executives) across all resources.
Our International Coverage
Globe 24-7 has nine owned and operated offices across
theglobe;Perth(HQ),Brisbane,Ulaanbaatar(Mongolia),
London, Toronto, Bogota (Colombia), Johannesburg,
Accra (Ghana) and Port Louis (Mauritius), capable of
conversing and recruiting in English, French, Spanish,
German, Afrikaans and Mongolian. From these strategic
locations, Globe 24-7 taps into worldwide talent pools
to run end-to-end custom recruitment campaigns
throughout the world.
Mount Milligan
Contact Us
To discuss any of your recruitment or HR
needs, contact our Head Office in Perth:
Phone: +61 (0)8 9328 3100
Email: administration@globe24-7.com

Globe-24-7-Case-Study-Developing-a-major-metal-mine-in-Canada

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