Biznet Prospectus 2015

CORK CHAMBER
BUSINESS SCHOOL
PROSPECTUS
2015
Biznetcork Skillnet is funded by member companies and the Training Networks Programme, an initiative
of Skillnets Ltd. Funded from the National Training Fund through the Department of Education and Skills.

Norma Lynch
Business School Manager
(021) 4530142
norma@corkchamber.ie
Aoife Dunne
Business School Executive
(021) 4530141
aoife@corkchamber.ie
COURSES
Management Development 04
›› IMI Diploma in Leadership 06
›› Advancing Leadership Programme 07
(Certificate in Business & Executive
Coaching Leadership - FETAC Level 6)
›› Supervisory Management 09
(FETAC Level 6)
›› Lean Six Sigma (Green Belt) 09
›› Project Management Development 10
›› PMI Exam Preparation 10
›› Leading with Emotional Effectiveness 11
›› Provocative Leadership 11
Core Professional Skills 12
›› Certificate in Training Delivery & 14
Evaluation (FETAC Level 6)
›› Dale Carnegie Programme – High 14
Impact Presentation Skills
›› E-Mail & Business Writing 15
›› Effective Presentation Skills 15
›› Conflict Management 16
›› Personal Effectiveness 17
›› Introduction to Technical Writing 17
IT & Finance 18
›› Google Analytics 20
›› Personal Productivity using MS Outlook 20
›› MS Excel (Intermediate & Advanced) 21
›› MS Word 21
›› Prezi Presentation Skills 22
›› MS PowerPoint – Beyond the Basics 23
›› Business Finance for Managers & 23
Entrepreneurs
Sales & Marketing 24
›› Digital Marketing/Social Media for 26
Business
›› InDesign Essentials 27
›› Inspiring Video Journalism with your 27
iPhone/iPad
Money
We can help you to maximise the value you get
from your training budget as all our courses
are subsidised via funding
from Skillnets Ltd through
the Department of Education
& Skills.
Trainers
A panel of skilled trainers are selected annually
through a rigorous procurement process
and all are leaders within their
respective fields. Trainers utilise
their experiences to provide
contemporary course content
in an engaging learning
environment.
Booking
All our scheduled training programmes can be
booked via our website
www.corkchamber.ie/training
We can also organise
training specifically
tailored to the needs of
your company.
Courses
Our evolving portfolio of executive training
programmes are enterprise-led and provide
you with the proven methodologies,
immediately actionable practices
and respected credentials
needed to win in the most
demanding global
business environment.
Location
All our training is delivered in
prestigious hotels in the Cork City
region and includes all
lunches and refreshments.
The average class size is 10
and therefore individual
attention is guaranteed.
BiznetCork Skillnet are a fantastic
resource for all things training and
networking. We have engaged with
them for a number of different training
programmes all of which were delivered
to an excellent standard and highly
rated by our team. Their programmes
are extremely well organised and
provide us with great opportunity to
meet other practitioners from a range
of industries. I have no hesitation in
recommending BizetCork for our
training needs.
Veronica O’Keeffe,
Organisation Development Manager,
Laya Healthcare
WHY TRAIN WITH US?
2 3www.corkchamber.ie/trainingCork Chamber Business School Prospectus 2015

MANAGEMENT
DEVELOPMENT
CORK CHAMBER
BUSINESS SCHOOL
PROSPECTUS 2015
Testimonial: Certiﬁcate in Supervisory Management (QQI Level 6)
When I took the course I was relatively new in my managerial role but
since completing the course I have really felt the beneﬁts. Everyday
in my work I encounter some area that was covered in the
course, e.g. interview skills, budgeting and team leadership,
and having the knowledge provided by this course
really helped me excel as a manager.
Anthony Roche, National Space Centre
54

Advancing Leadership Programme
Why Should Anyone Be Led By You?
Certificate in Business Executive Coaching
Leadership (FETAC Level 6)
Member Rate: €720
Course Duration: 5 days
Objectives
›› Unlock your potential to maximise your
performance
›› To understand the distinctive nature of
coaching leadership as an intervention
designed to enhance workplace
competencies and career advancement
›› To be in a position to employ a range of
coaching models designed to enhance
your leadership capability
›› Understand the organisational context in
which leaders deploy coaching as a means
of achieving advanced performance
›› Learn how to set goals for individual
development
›› Be in a position to build powerful
leadership relationships
›› Understand the non-critical, non-
judgemental and confidential nature of
coaching leadership relationships
›› Acquire the skills of rapport building,
active listening, systematic questioning,
feedback and empathy
›› Acquire an understanding of how
personality and individual learning
styles impact on the workplace learning
environment
›› Develop advanced personal effectiveness
as a coaching leader
›› Be able to manage a coaching programme
and evaluate the effectiveness of coaching
as a development and performance tool
Who Should Attend?
This Programme is designed to provide those
with responsibilities for developing workplace
competencies, with the skills needed to
develop individual performance in others.
The programme creates an understanding
of the organisation and workplace context
within which high performance and individual
career development takes place and it
will provide participants with the skills,
knowledge and tools that will enable them to
deliver superior leadership in the workplace.
Course Content
This programme will explore the Co-
Active Coaching Model (course book
provided), it will include enhanced practical
coaching applications and also includes an
individual MBTI personality assessment. The
programme includes a high level of coaching
role plays, in addition to a practical Coaching
Skills Demonstration, which is assessed as
part of the FETAC assessment process.
There are 5 modules covered in this
Advancing Leadership Programme:
(1) Understanding Using the Coaching Model
(2) Questioning Listening
(3) Building a Coaching Relationship
(4) Building Personal Effectiveness as a Coach
(5) Managing a Coaching Programme
The programme provides learners with
knowledge, skills and competence relating
to concepts and theories associated with
coaching models of practice, thereby
enabling them to identify, select and
apply effective relationship strategies
in circumstances designed to enhance
awareness and thereby progress organisation
objectives.
IMI Diploma in Leadership
(NFQ Level 9)
Member Rate: €3,000*
Course Duration: 6 months (18 days)
The IMI Diploma in Leadership is the IMI’s flagship leadership development programme. Its
aim is simple – to dramatically enhance your practical leadership skills, awareness, impact and
judgement. By participating, you will become a more confident, well-rounded and inspirational
leader – capable of handling the challenges of the current environment and ready to step up to
the next level in your career development.
Objectives
›› Develop and apply a comprehensive
toolkit of best-practice leadership
techniques
›› Formulate a comprehensive range of
practical recommendations for developing
best-practice leadership throughout your
business
›› Undertake a personal journey - developing
a detailed understanding of your
leadership style and development areas
and enhancing your capabilities
›› Analyse how your personal leadership
style matches the needs and demands of
your business
›› Critically analyse and subsequently impact
the leadership culture, processes, and
needs of your business
Who Should Attend?
The programme is aimed at professionals at
all levels seeking to maximise their personal
impact and influence, master the psychology
of leadership, develop a practical toolkit
of leadership techniques and shape the
direction of their businesses. This will include
experienced business owners and managers,
experienced functional specialists, and
executives who intend to develop significant
professional careers in management.
Course Content
The IMI Diploma in Leadership comprises six
modules, each of which explores different
aspects of leadership. The six modules that
comprise the programme are:
›› The Meaning of Leadership
›› The Psychology of Leadership
›› Leadership Ethics and Social Responsibility
›› Leading Teams in a Global Economy
›› Leading Change
›› Leadership in Action
Accreditation Progression
IMI Diploma in Leadership plus UCC
Postgraduate Certificate (NFQ Level 9).
The IMI Diploma in Leadership is part of the
IMI Masters of Business (MOB) Framework.
Successful completion of three IMI Diplomas
leads to the award of a Masters of Business
qualification.
* This programme is made available through
ManagementWorks – a Skillnets initiative. The discounted
rate of €3,000 is restricted to SMEs only, i.e., firms
in Ireland that employ less than 250 employees. The
programme is subject to funding availability for 2016.
Cork Chamber Business School Prospectus 2015 www.corkchamber.ie/training6 7

Certificate in
Supervisory
Management
(FETAC Level 6)
Member Rate: €525
Objectives
›› List the roles and responsibilities of a
supervisor/line manager
›› Analyse the process of staff recruitment
›› Identify the key areas of workplace
legislation and best practice in staff
supervision
›› Develop operations manuals for work-
related procedures, including systems for
records management
›› Prepare departmental budgets, taking
into account a range of potential expenses
such as labour and material costs,
insurances and contingency
›› Identify best practices in the ongoing
training and development of your staff
›› Manage performance and conduct
effective performance appraisals
Who Should Attend?
›› Existing Team Leaders Supervisors
›› Anyone who wishes to learn how to
manage, operations, people teams
›› Managers in business who wish to learn
best practice techniques for managing
people through teamwork
›› Anyone who wishes to gain a formal
accredited qualification in Supervisory
Management
Course Content
›› Role of the Supervisor
›› Qualities of an Effective Supervisor
›› Effective Communication
›› Emotional Intelligence and Influencing
Others
›› Building and Engaging Effective Teams
›› Recruitment and Selection
›› Performance Management
›› Conducting a Training Needs Analysis
›› Setting Goals Objectives
›› Operational Planning
›› Departmental Budget Planning
›› Effective Meetings
›› Role of Delegation in Supervisory
Management
Lean Six Sigma
(Green Belt)
Member Rate: €950.00
Objectives
Lean Six Sigma Green Belts are vital assets to
any business. Lean Six Sigma Green Belts are
extremely flexible weapons in reducing costs.
They can lead cost reduction projects, simply
be project team members or use Lean Six
Sigma tools whilst performing key everyday
activities. Green Belts help a business in
becoming better and faster. Green Belts impact
the bottom line. This course will help you to:
›› Understand Continuous Improvement
›› Understand Lean Six Sigma methodology
and DMAIC (Define, Measure, Analyse,
Improve, Control)
›› Understand Change Management and
tools used
›› Understand how to use the most
important tools in DMAIC phases
›› Identify sources of waste and variation
within the business
›› Use Lean Six Sigma as an efficient and
effective cost reduction strategy
Who Should Attend?
This course is ideal for employees in a
business who engage in problem solving
or project management. Process engineers,
Quality technicians, Engineers, Supervisory,
Managers Project Managers would benefit
hugely from this course.
Course Content
Green Belt Training includes Lean, Six
Sigma and Change Management tools and
methodologies. The training focuses on
utilizing the most common Lean Six Sigma
and Change Management tools in the
execution of medium complexity projects.
The course will include the following:
›› Lean
›› Six Sigma
›› DMAIC
›› Define
›› Measure
›› Change Management
›› Continuous Improvement
›› Analyse
›› Improve
›› Control

Project
Management
Professional
Objectives
›› Learn how, why and when to use key
project management techniques
›› Understand the core elements of the
5 process groups: Initiating, Planning,
Execution, Control Closing
›› Learn how to Scope a Project
›› Learn about Program Governance
›› Understand the 10 knowledge areas of
project management
›› Identify and analyse risks to your project
›› Understand Project Management Technical
Skills Tools
Who Should Attend?
This course is ideal for experienced project
managers who may not be aware of the tools
and techniques that exist and that can make
your life easier. It is hugely beneficial for new
or prospective project managers who are
looking for guidance on the “right” way to
manage their projects. Many of the project
management tools and methods can also
apply to line management and deliver real
value. Also, if you wish to become a certified
project manager, this course will help you to
meet the certification requirements.
Course Content
This course provides detailed insight
into Project Management best practices,
covering all the areas specified by the Project
Management Institute. This course gives
attendees a set of tools and knowledge
that can be applied immediately to help
them manage their workload and deliver
their projects on time. In simulating real-life
environments, trainees gather the detailed
knowledge required to apply the training on
return to their work environment.
The course includes the following:
›› Integration
›› Scope
›› Time
›› Cost
›› Quality
PMI Exam
Preparation Course
Objectives
›› To prepare you to sit the PMP/CAPM Exam
›› Understand the Project Management Body
of Knowledge
›› Be prepared to take the exam
›› Understand the different types of
questions and how to approach them
›› Get some practical steps to maximise your
success rate
›› Focused training on areas where students
have the most difficulty
›› Get some insider tips!
Who Should Attend?
This course is aimed at anyone who wishes to
apply to sit the PMP or CAPM® certification
exams and who has previously attended
the 3 day Project Management Professional
course.
Course Content
This course is designed to help you prepare
for the PMP/CAPM® Exam and improve your
understanding of project management.
The course will include games, exercises,
case studies and other tools to help you
understand the concepts necessary to pass
the PMP® exam and achieve PMI credentials.
During the course, you will walk through
the exam structure, revise the material, and
practice over 250 PMP-style questions to
better equip you to sit the exam.
Leading with
Emotional
Effectiveness
Member Rate: €295
Objectives
›› Identify how the key functions of
leadership are enriched through the
application of emotional and social
effectiveness techniques
›› Recognise the impact of emotional
social awareness on work processes and
relationships
›› Align emotional effectiveness
competencies with leadership functions,
using the EQi-2.0 Leadership Report
›› Understand how to create a workplace
culture that delivers performance results
through effective relationships
›› Be in a position to lead more emotionally
effective teams
Who Should Attend?
The Leading with Emotional Effectiveness
programme is ideal for any leader or potential
leader in an organisation, who wishes to
develop their social and emotional skills,
thereby advancing their ability to influence
others towards achievement of high levels of
personal and professional effectiveness.
The course is delivered over a one-month
period and includes the EQi-2.0TM
Assessment Instrument and a one-to-
one coaching session with a programme
facilitator.
Course Content
›› Understanding the Role of Leadership
›› The Meaning and Value of Emotional
Effectiveness
›› Introducing the Emotional Awareness
Framework
›› Gaining personal insight through the EQi-
2.0TM Assessment Process
›› Developing your Emotional Leadership
Capability
Provocative
Leadership
Member Rate: €820
Objectives
›› To recognise the central relationship
between leadership and lifelong learning
›› Explore the links between personality and
personal leadership capability
›› Explore the significance of developing
powerful relationships in team
environments
›› To undertake a Leadership earning
Assessment, a Team Role Assessment, an
Emotional Effectiveness Assessment an
Individual Personality Type Assessment
›› To observe leadership as it is deployed in
practice
Who Should Attend?
This course is ideal for any manager or leader
in an organisation who wishes to achieve an
enhanced capacity to engage successfully
with workplace colleagues in organisation,
team or individual settings. If helping people
to do what they need to do in order to reach
the organisation’s goals and objectives is a
challenge for you, this course will help you
do just that and also equip you with the skills
needed to handle the people side of your
business or organisation.
Course Content
The Provocative Leadership programme
is delivered over a four-month period and
includes leadership coaching sessions and an
interactive leadership experience.
›› Exploring Personal Leadership
›› The Personality of Leadership
›› Leadership in Action
›› Interactive Leadership
›› Emotionally Effective Leadership
›› Coaching Support
›› HR
›› Communications
›› Risk
›› Procurement
›› Stakeholders

CORE
PROFESSIONAL
SKILLS
CORK CHAMBER
BUSINESS SCHOOL
PROSPECTUS 2015
Testimonial: Dale Carnegie High Impact Presentations
I found the course very beneﬁcial. I came away
from the course energised and with a clearer
approach to getting my message across.
Maeve Hurley, CEO, Ag Eisteacht
1312

Certificate in
Training Delivery
Evaluation
(FETAC Level 6)
Objectives
›› Identify the key principles of adult learning
›› Outline the roles and competencies of an
effective trainer.
›› Identify the key component in preparing
for training delivery
›› Deliver an effective training programme
›› Set clear and specific training objectives
for your training programme
›› Assess a range of models, techniques
and approaches to evaluate training
programmes effectively
›› Explore the principles of group dynamics
in a training environment
Who Should Attend?
This programme is ideal for anyone
who is required to deliver training in
their organisation or who has to impart
knowledge skills or knowledge to others. It
is a great opportunity to gain an accredited
qualification in Training Delivery.
Course Content
The purpose of the Certificate in Training
Delivery and Evaluation programme is to
provide you with the tools and techniques
required to effectively deliver, assess and
evaluate your training programmes.
The course will cover the following:
›› Adult Learning Principles
›› Setting Training Objectives
›› Roles and Competencies of an Effective
Trainer
›› Preparing for Delivering Training
›› Training Delivery
›› Learning Assessment and Training
Evaluation
Dale Carnegie
Programme
– High Impact
Presentations
Objectives
Communicators get ideas across with
enthusiasm and poise. A presentation is
one of the most important tools you have in
business for getting things done. Whether
you’re persuading colleagues, selling a
client, energising a team or showing an idea
to senior management, the power of your
presentation makes the difference between
success and failure.
›› Sharpen your presentation skills to
perfection
›› Significant improvement in a short space
of time
›› Communicate with greater impact
›› Handle difficult questions
›› Motivate others to action
›› Create a positive first impression
Who Should Attend?
Presentation skills training through our
High-Impact Presentations programme will
benefit managers who have some prior
public speaking training or experience. It is
particularly useful for executives who speak
in front of groups, sales people and anyone
who meets the press.
Course Content
The experience in this programme is as
close as you can get to having a personal
coach. You begin presenting from almost
the moment you walk into the class. You
present at least seven times over the course
of 2 days. Your presentations are videotaped
and evaluated. You get expert, one-on-one
coaching at the end of each presentation.
The class is small. The environment is
supportive. The work is intense. The results
are outstanding.
E-Mail Business
Writing
Course Duration: 1 day
Objectives:
This course is designed to give you an
understanding of the importance of written
communication in delivering the core
message of your organisation and its brand.
›› Understand that writing clearly is a
professional business skill
›› Create effective e-mails
›› Properly structure e-mails
›› Avoid common grammar and punctuation
errors
›› Realise that the content and tone of your
e-mail can influence the reactions of the
readers
›› Recognise that professional writing is a
career skill which enhances employability
Who Should Attend?
This course is ideal for anyone who is
responsible for communicating in writing
with internal and/or external customers or
clients.
Course Content
This course will present the techniques to
create e-mail and documents with a clear,
logical structure to organise your ideas and
key points.
The course will include the following:
›› Writing to represent your brand
›› Back to Basics
›› Choosing your words carefully
›› Special kinds of business writing
›› Good business style
›› E-Mail as a communication tool
›› Internal e-mail
›› Writing for a global audience
Effective
Presentation Skills
Objectives
›› Understand the importance of knowing
your audience
›› Plan an effective presentation
›› Overcome Nerves
›› Beginning and ending a presentation
successfully
›› Be familiar with a strong presentation
structure
›› Getting the audiences’ attention and
keeping it
›› Properly using your eyes, hands, voice and
stance
›› Handling Q A
Who Should Attend?
If you would like to gain confidence when
designing and delivering a presentation
whilst also learning a process to apply for all
future presentations, this course is for you.
Course Content
This course will help you to understand
presentation techniques and how to
effectively use various “Spices” to enhance
your presentation. A practical hands-on
approach is taken, allowing you to practice
and deliver their presentations a number of
times throughout the day. The course will
include the following:
›› Preparing the Presentation
›› Preparing Yourself
›› Delivering the Presentation (This will be
recorded and written feedback will be
offered)

Conflict
Management
Objectives
›› Heightened awareness of your own
personal conflict management style
›› Awareness of the positive role and value of
conflict
›› Develop your mediation skills
›› Manage an effective outcome via a
mediation process
Who Should Attend?
This course is ideal for anyone in a forward
facing role, such as front line personnel.
Those who work in customer service, sales,
complaint handling, procurement, supervisors
and human resources personnel would be
ideally suited to this course.
Course Content
This two day course will enable you to
effectively develop your conflict management
skills and be able to use mediation as an
alternative mechanism to dispute resolution.
The course will cover topics such as:
›› Looking at your own style and behaviour
›› Managing yourself effectively in conflict
situations
›› Awareness of negotiation and conflict
dynamics
›› True value of a “win-win”
›› The mediation process
›› Effectively using mediation skills
›› Developing a personal action plan for
developing your own conflict management
skills
Personal
Effectiveness
Course Duration: One Day
Objectives
Gain the knowledge, skills and attitude to
manage your time more effectively.
›› Assess your work priorities and schedules
›› Prioritise your tasks
›› Set individual goals and objectives
›› Plan your time effectively in order to
achieve your personal and organisational
goals
›› Identify and manage time robbers such
as e-mails, meetings, phone calls and
interruptions
›› Overcome Procrastination
›› Manage your communications more
effectively
›› Delegate tasks effectively
›› Improve your work output as a result of
improved personal effectiveness
Who Should Attend?
This course is ideal for anyone who wishes
to manage their time more effectively by
eliminating unnecessary interruptions,
prioritising tasks and understanding the
difference between urgent and important.
Course Content
›› Benefits Challenges of Effective Time
Management
›› 4D Process - Important vs Urgent Tasks
›› Prioritisation and Designing an Effective
“To Do” List
›› Setting SMART Goals Objectives
›› Identifying Time Robbers
›› Managing Interruptions
›› Overcoming Procrastination
›› Seven Habits of Highly Effective People
›› Emotional Intelligence Influencing
Others
›› Effective Delegation
›› Focused Communication
Introduction to
Technical Writing
Course Duration: 1 Day
Objectives
This course aims to ensure that you can make
your technical documentation accurate, brief,
clear, complete and, above all, reader-friendly.
The emphasis is on writing to impart complex
technical information to a specific target
audience.
Who Should Attend?
If you are committed to delivering reports,
manuals and routine communications that
are accurate, concise, clear and focussed on
the needs of the target audience, then this
course is for you.
Course Content
›› The Reader
›› Accuracy Completeness
›› Brevity
›› Clarity
›› Punctuation
›› Reports E-Mails
›› Present Influencing

IT FINANCE
CORK CHAMBER
BUSINESS SCHOOL
PROSPECTUS 2015
BiznetCork Skillnet are a fantastic resource for all things training and
networking. We have engaged with them for a number of diﬀerent
training programmes all of which were delivered to an excellent standard
and highly rated by our team. Their programmes are extremely well
organised and provide us with great opportunity to meet other
practitioners from a range of industries. I have no hesitation
in recommending BizetCork for our training needs.
Veronica O'Keeﬀe,
Organisation Development Manager,
Laya Healthcare
1918

Google Analytics
Course Duration: One Day
Objectives
Learn how to get the most out of your
Google Analytics account.
›› Understanding of the important metrics to
look for in a Google Analytics account
›› Set-up and use goals and funnels in your
own account to assess visitor quality
›› Tips on how to produce better reports that
contain actionable insights which you can
use to power your business
Who Should Attend?
This course is ideal for marketing
professionals, IT professionals and all
business owners.
Course Content
›› Identify the bounce rate from your
conversion rate
›› Set goals to get the most from your web
analytics
›› Identify, set-up and manage website goals
in your Google Analytics account
›› Look for and use actionable insights over
vanity metrics
›› Identify the good quality traffic from the
poor quality traffic on your website
›› Dashboards, custom reporting, scheduling
reporting, the top 20 reports and a market
overview and forecast
Personal
Productivity using
MS Outlook
Objectives
Would you like to have an EMPTY INBOX at
the end of each day? This course will help
you to:
›› Be aware of Time Management theory
(Best Practice)
›› Be familiar with MS Outlook Shortcut Keys
›› Be able to use timesaving everyday
functionality in MS Outlook
›› Have customised Outlook to make it work
more effectively as a time management
tool
›› Know how to create tasks in order to
prioritise and manage workload
›› Know how to create tasks directly from
email as an effective method of deferring
less urgent work
›› Have the ability to use the calendar and
tasks to manage working days realistically
›› Able to collaborate with other users
through meeting invitations, sharing
calendars etc.
Who Should Attend?
If you feel that ‘there just isn’t enough
hours in the day!’ and are overwhelmed by
e-mail and workload, this course will give
you an effective method for managing and
prioritising your workload.
Course Content
›› Time Management Principles
›› Overview of MS Outlook basics
›› Customise Outlook
›› Working with your personal calendar
tasks
›› Working with E-Mail
›› Working with your Address Book
›› Working with others/Data collaboration
Excel (Intermediate
Advanced)
Objectives
These courses are ideal for anyone who uses
MS Excel on a regular basis but who may
never have received formal training.
›› Intermediate Excel: Work through the
basics whilst also giving an understanding
of more intermediate topics such as
formulas, charts, using the database
functionality and lists.
›› Advanced Excel: For experienced users of
Excel, this course will help you maximise
your use of the application through the use
of the advanced functionality of MS Excel.
Who Should Attend?
Anyone who has a good working knowledge
of MS Excel, 2007, 2010 or 2013 but may
never have attended formal training.
Course Content
›› Intermediate: Basics, Formatting, Viewing
Modifying Worksheets, Formulae
Functions, Custom Lists, Multiple
Worksheets, Charts Drawing Tools
Database Features
›› Advanced: Essentials shortcuts, Names
Ranges, Text Manipulation, Database
Features, Pivot Tables, Functions, Auditing,
Macros, Content, Worksheet Workbook
protection.
MS Word
Objectives
›› Perform common everyday tasks in a quick
efficient manner
›› Learn a number of time-saving features
›› Deliver far more professionally presented
documents
›› Overcome typical problems
Who Should Attend?
If you use MS Word on a regular basis and
have never received formal training or would
like to refresh your knowledge about MS
Word, this course is for you.
Course Content
›› Tricky topics
›› Document Control
›› Headers Footers
›› Tables
›› Advanced Table Features
›› Enhancing overall document appearance

Prezi Presentation
Skills
Course Duration: ½ Day
Objectives
This course will show you how to produce an
effective Prezi presentation, how to navigate
the user interface, how to create, animate,
share publish your presentation.
›› Achieve a practical understanding of the
Prezi tools.
›› Gain a strong understanding of how to
convey information through effective
visuals.
›› Develop hands-on experience of various
layouts and techniques within Prezi.
›› Find out what turns a simple presentation
into something your audience won’t forget
Who Should Attend?
Anyone who would like to convey their
information in a more fun, innovative and
interactive way.
Course Content
›› Navigation within the Prezi environment
›› Adding text, shapes, hyperlinks, formatting
options
›› Understanding the Transformation Tool
›› Working with images - Moving, scaling,
and rotating
›› Themes and Customisation
›› Layering elements
›› Inserting video and audio
›› Adding animation
›› Publishing your presentation
MS PowerPoint
‘Beyond the Basics’
Objectives
Learn how to produce and run professional
looking slide shows.
›› Conduct a review the basics of PowerPoint
›› Learn how to format your slideshow
›› Add some finishing touches with
animation
›› Learn how to run the slide show in the
most professional way possible
›› Learn the Do’s and Don’ts of PowerPoint!
Who Should Attend?
If you are already familiar with the basics of
PowerPoint and would like to build on that
knowledge, this course will benefit you.
Course Content
›› Working with slides
›› Formatting the presentation
›› Logos/Clipart/Pictures
›› Working with Charts
›› SmartArt
›› Drawing Tools
›› Multimedia
›› Adding the finishing touches
›› Creating a Slide Show
Business Finance
for Managers
Entrepreneurs
Objectives
›› Gain the knowledge and perspective to
understand how financial statements are
a fair objective measure of business
performance
›› You will be able to explain common
financial terms concepts
›› Use targeted ratio analysis to measure
business performance
›› You will be able to understand and explain
relevant business tactics to improve
performance
Who Should Attend?
Anyone who works in business and who
wishes to gain a better understanding of the
relationship between financial statements
and key business decisions.
Course Content
›› Money Wealth
›› The Financial Statements
›› Interpreting Financial Statements

SALES
MARKETING
CORK CHAMBER
BUSINESS SCHOOL
PROSPECTUS 2015
Testimonial: Digital Marketing/Social Media for Business Course
From Facebook Twitter, to LinkedIn, Wordpress and
Google Keywords, the course covers all of the most important
mediums to make an impact and to stay ahead of your
competitors in the fast-paced digital world.
Rebecca Noonan, Red FM
2524

Digital Marketing/
Social Media for
Business
Course Duration: 2 Days
Objectives
›› Get the most value from online marketing
communications
›› Change how your business sees and uses
digital/social media
›› Increase traffic to your website
›› Convert more website visitors into
customers
›› Use social media to generate sales
›› Build a positive online reputation
›› Become mobile ready aware
›› Evaluate future technology marketing
techniques
Who Should Attend?
This course is ideal for any business that
wants to reduce marketing and sales costs,
that wants to get more business using social
media and wants to reinforce their offline
reputation, online.
Course Content
›› Day One: Search Optimisation, website
conversion and web traffic tools, targeted
advertising with Google, Google Analytics
and creating landing pages
›› Day Two: Content Creation Facebook for
Business
›› Day Three: Twitter for Business LinkedIn
›› Day Four: The mobile future and devising
a marketing plan
InDesign Essentials
Objectives
Learn the necessary technical skills to create
full colour, multiple page computer generated
digital artwork for print.
Who Should Attend?
This course is suitable for anyone who uses
InDesign to create documents such as ads,
flyers, brochures or newsletters, but has little
to no experience doing so.
Course Content
›› Managing the InDesign Environment
›› Designing Documents
›› Managing Text
›› Utilizing Colours, Swatches and Gradients
›› Managing Transparency
›› Utilising Tables
›› Preparing for Handoff to a Service
Provider
›› Creating Acrobat PDF Files
›› Administering Advanced Styles
›› Controlling Text
›› Handling Page Elements and Graphics
Inspiring Video
Journalism with
your iPhone/iPad
Objectives
›› Produce and edit your own professional
corporate web broadcast / Youtube video
using your iPad/iPhone
›› Gain the skills to film and edit footage
to upload to your company website and
other social media platforms
Who Should Attend?
Ideal for anyone who would like to produce
their own video content to market their
business or organisation.
Course Content
›› Learn basic film and edit techniques on
your iPhone or iPad
›› Produce your own professional video
content for the web
›› Learn how to capture high-quality video
footage
›› How to set-up and film interviews
›› Edit the video
›› Advice on the most practical apps to use
and necessary accessories for broadcast
quality results

Contact
Norma Lynch
Business School Manager
(021) 4530142
norma@corkchamber.ie
Aoife Dunne
Business School Executive
(021) 4530141
aoife@corkchamber.ie
Some
of our
clients
Find us on:
@corkbizschool
Cork Chamber Business School
www.corkchamber.ie/training

Biznet Prospectus 2015

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