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1. The Ultimate Guide to AT&T Cell Phone
Network and How to Lower Bills!
9 min read
AT&T Inc. is an American multinational conglomerate holding company headquartered at
Whitacre Tower in Downtown Dallas, Texas.AT&T cell phone network is the world’s largest
telecommunications company, the second largest provider of mobiletelephoneservices, and
the largest provider of fixed telephone services in the United States through AT&T
Communications.
Since June 14, 2018, it is also the parent company of mass media conglomerateWarnerMedia,
making it the world’s largest media and entertainment company in terms of revenue. As of
2018, AT&T is ranked #9 on the Fortune 500 rankings of the largest United States corporations
by total revenue.

2. AT&T Cell Phone Plans
Ranked one of the best in terms of reliability, coverage, and speed, AT&T’s downside lies in its
high-pricing. It mostly includes one-time activation fees which usuallycosts 50% more than its
fierce competitor Verizon.
AT&T connection is not best for someone having budget constraints. If you are looking for
some great TV perks along with their wireless plan, then this network is the best deal. Make
sure you signup for paperless billing and agree to autopay.

3. For instance, AT&T offers the below mentioned wireless plans:
1. AT&T Prepaid plans
2. AT&T Unlimited plans
3. Mobile Share PlusSM Plans (Family plans)
4. AT&T Connected Car
5. AT&T data-only plans
6. International plans
If you exceed your high-speed data limit, AT&T won’t charge you for that. Instead, it will lower
the access speed and you can still enjoy surfing your favorite social media with ease.
AT&T is expensive than its counterparts, but is it worth the price? If you are looking for good
internet speed, broader coverage and reliable service, then AT&T should be your good-to-go

4. provider. Moreover, 5G is also round the corner and can be rolled out anytime by the carrier so
this can be another perk.
AT&T Cell Phone Deals for Existing Customers
No matter what, AT&T is the undisputed leader when it comes to the existing customers’ count.
It is one of the largest and well-known carriers in the US. Due to this very reason, you often
come across some cool deals offered by AT&T. If you are looking for new phones or any
television service, AT&T has something for everyone. Here is a list of top deals from AT&T:-
The latest offering includes:-
1. Offer on Google Pixel 3a and 3a XL.
2. Offer on OnePlus 7 and 7 Pro.

5. 3. Offer on Entertainment
4. Offer on AT&T plus DIRECTV
5. Offer on U-verse deals
Also Read:- The Ultimate Guide to Reducing Your Cell Phone Bills
AT&T Cell Phone Plans for Seniors
AT&T really cares about the seniors and that reflects in their special plans for the senior
citizens. Seniors who are using basic phones and not smartphones which can help them remain
in contact with their friends and family, the Senior Nation Plan is a nice option. It offers plenty of
night and weekend free minutes.
Suitable for those seniors who love to connect with their kids or chat with their friends. Plan
your distant weekend and AT&T makes sure you never go out of coverage anytime. AT&T also

6. offers a special plan if seniors are Internet savvy. With that, they can enjoy connectivity and
high-speed data with as low as $30 a month.
AT&T Cell Phone Insurance
A new device costs somewherebetween $800-1200 if you ignore the budget segment. It’s a
huge amount and eats up a good part of your salary. Device replacement is a daunting word and
can give you goosebumps if you are not covered. With AT&T you can enjoy peace of mind
knowing you are covered from top to bottom. AT&T protection plan offers coverage for:-
1. Loss
2. Damage
3. Theft
File your claim online, it will take approximately 10 minutes and replace your lost, damaged or
stolen device.

7. Apart from all, you can protect your investment using:-
1. Mobile Insurance from AT&T:- Under this scheme, you can get a quick replacement for
your broken (even liquid damage), stolen, or lost.The service is limited to users availing
AT&T postpaid wireless plan.
2. Mobile Protection Pack from AT&T:- Under this plan, you get all-in-one protection from
the ProTech support team.
3. Multi-Device Protection Pack from AT&T:- Obviously the best coverage plan as it
provides complete protection and technical support for up to three devices.
AT&T Cell Phone Coverage
AT&T covers almost 58% of the entire U.S. with its 4G network. AT&T provides the best
coverage in the country and stands at the third spot in terms of territory lagging behind Verizon
and T-Mobile. If you look for the best cell phone service in more places, going with AT&T can
prove to be a wise move indeed.
Regarding 4G coverage in the U.S. AT&T lags behind T-Mobile by merely 1% and Verizon by
almost 11%. There are various other cellular network service providers which occupy the AT&T
network. Small carriers like Cricket, TracFone, Straight Talk and Net10, known as MVNOs use
the AT&T’s network and serve people where the telecom giant does not provide its service.
To get a better idea of overall coverage of AT&T cellular connection, pleasehave a look at this
map.

8. AT&T Cell Phone Signal Booster
AT&T is among the strongest cellular providers in the U.S. but that does not mean it’s not
vulnerable to obstacles and outages. The strength of cell phone network varies with the
proximity to cell phone towers and other close manmade and natural obstructions. It greatly
affects the ability to send texts and make calls. Obstructions can be anything like:-
1. Outside interference: Tall trees, hills,mountains,and buildings

9. 2. Inside interference: Bricks. glass, metal, and concrete.
Many times, these factors can even drop your coverage down to zero bars. So, it’s not always
the error from the provider’s ends but sometimes your location greatly impacts the network
strength.
However, there exists some third-party equipment which is designed to boost the network signal
so that you can get even more out of your cell phone service.
How Cell Phone Signal Booster Works?
As the name implies, Signal boosters easily add anywhere from one to two bars to your cell
phone coverage.
You can use it in your offices, vehicles, homes.It basically amplifies the pre-existing signals
within a radius and boost the signal to reduce the chances of unsent emails, texts, and dropped
calls.
AT&T Cell Phone Outage

10. Unlike other major wireless network providers, mobile service is onepart of AT&T’s business.
Other components include DirectTV, digital home phone and home internet. Managing a huge
business is not an easy task especially in this digital world where so much data is exchanged on
a daily basis. So, it may lead to an inevitably occasional technical hiccup.
An issue with your cellular service can arise either due to the problem from AT&T’s side or your
phone may be troubling.

11. If you face any problem with AT&T’s device, you instantly try to contact their customer support
and get it sorted. To save some time using this, make sure it isn’t a setting on your device that’s
causing the network issues. Try these things beforehand:
1. Check your device settings and make sure Aeroplane mode is turned off and data
roaming is set on.
2. Go to network settings and set the network mode to Auto.
3. Reboot your device and wait for a few seconds before you turn it on.
4. Many times, it’s a simple fix to get the network strength back. But if the device setting is
all good and you still face the connectivity issue, the next step, you should check for
AT&T outage in your area.
Are Free Smartphones Really Free?

12. AT&T’s various offers on Cell Phone like “free” and “BOGOF”- Buy One Get One Free deal. The
necessary things in life are free, unfortunately, cell phones are not included in that list. Tech
enthusiasts have no problem spending hundreds of dollars for a new device all at once. But the
same is not simple for families and individuals who are tight on budget. For that very reason,
network companies like AT&T offer of ‘free’ smartphones attract a lot of audience to the store.

13. It’s no denying that when a carrier offers something for free, there’s usually a catch and they
avoid sharing those hidden terms and conditions. I am sure you come across zero-dollar phone
options before. It goes like- sign up for a two-year contract with a network provider and get
yourself a brand new phone for $0 and no more to pay for the phone.
These deals include a fixed monthly payment in your package comprising of data, text, and call.
The biggest catch is, this fee includes the price of cell phone who prefer a two-year contract. It
simply states that even if you don’t pay for the mobile separately every month, the monthly
package has a hidden mobile price. A simple calculation and you figure out that you end up
paying the same amount or more in a period of two years.
What Do Customers Think of AT&T?
Let’s not be biased here. Listen to what verified customers have to say about AT&T:-
First Verified Customer:-

14. “Be very careful when it comes to cost. AT&T complicatebilling statement to trick people who
wouldn’t pay close attention to their bills. This is one of the tricks – they charge data package 1
month ahead plus prorate currently month on the first bill. I raised the question about the
charge. And they promised I will get a refund after the contract ends.
Two years later when the contract ended, I contacted customer service through chat messages.
First, the representative kept telling me the charge already credited. I asked him to tell me when
and where it credited. He didn’t tell me and transferred me to a supervisor.
Then the supervisor ended my chat message. Also, if you have a phone trade-in promotion
program, pay attention to see if they’ll give you the credit or not. I had to contact customer
service to apply the credit to my bill. Because they did not include it for me.
Second Verified Customer:-
“We came across several unfulfilled promises with our sign up deals. Encountered repeated
dishonesty with customer service. And help that they promised. It was from various customer
service representatives over several months.
The customer service is rude, aggressive, and accusation even though my husband and I have
always remained calm, factual, and courteous with them. Owing to disappointment I won’t
recommend AT&T to anyone.”
Third Verified Customer:-
“I am with AT&T for about 18 months. At first, we were pleased with the service and had no
problems. Later went into the store for a phone question. They asked us to switch to auto-pay to
save some money. The next bill was $40 more and then the next bill was $70 more. When I
called both times, they informed that there was a glitch. And somehow now our bill would be
more. Tried to switch back to a hard copy and get our old price. But they don’t allow switching
either.

15. SEVENTEEN hours and counting. Later, speaking with various supervisors over the phone and
via chat, still do not have answers. So we are in the process of switching service providers. Be
aware that when you do this, AT&T will lock your phones. Even though they are paid off and not
allow you to switch them to a different carrier. It’s a disaster and I won’t recommend AT&T to
anyone.”
Fourth Verified Customer:-
“I ended up just paying $180 because it was going to be turned into collections. This is after
about 6 hrs on the phone with at least 10 employees and 4 managers each of which told me I
didn’t owe the money – there was a pending credit that will post after the next billing cycle.
Then after 3 cycles the credit never posted and got the notification it was past due and going to
collections. The last manager I talked to said there was no pending credit and I had to pay it.
She would not be doing anything else. Every call had a routine. The first person transferred me
to the unified department and they would transfer me back to the department that sent me to
them, I then ended up in the U-Verse department even though I never had U-verse. Then I would
go to the billing department and finally end up in the customer retention department after 45
minutes and no one could ever help me.
I even went into 2 stores only to be told by several different employees and 2 managers they
can’t really help – they are just salespeople and would have to call the same phone number I
did, which made them do both times. At the end of the day, it’s unfair to the consumer because
there is no logical outlet for us. They will turn it into collections with no dispute and have
negative impacts on our credit score and for me, it’s just not worth that.”
From the above reviews, one thing is clear that customers find a hard time tackling with
AT&T’s bill and customer support service.
But the obvious question arises here:- Why they get such high bills in the first place? It all
happens due to misleading $0 Phone campaigns and Buy One Get One offers. Loyal and
innocent customers think all they need is pay a certain amount of dollar as a bill to which they

16. agreed at the time of contract. But the hidden charges, add-ons, ever increasing line costs and
other charges sums up to be a huge bill.
How to Lower AT&T Bills?
It doesn’t matter how much your AT&T bill is, you often feel like you are paying too much, if not
much, higher than what your neighbors pay. On average, customers pay $141 towards their
monthly AT&T bills according to a Cowen and Company report. With ever-changing rates and
skyrocketing fees each month, odds are good that your AT&T bills are way much higher.
You often feel like blasting at an AT&T rep to reduce your monthly bills. Forget everything, and
try the below step to save money on your AT&T cell phone without compromizing on how you
use your iPhone or Android.

17. BillTrim, as the name suggests, trim your AT&T bills to the tune of $450+ every year without you
putting any extra effort. A young startup from California with an aim to touch the last person on
the other end of the spectrum struggling to lower their bills.
Here is how it all started:- Our CEO Dipesh Desai, came up with this whole business concept
revolving around bill negotiation after going through enough pain negotiating his cable and
electricity bills back when he was in Houston. It was then he realized, that this is a common
problem among all utility consumers and it makes no sense to suffer in this age and time.
BillTrim uses modern day technologies to gather all plans, deals, incentives, from all utility
provider across the United States and has in-house trained professional negotiators. These bill
negotiators are really, really good at what they do. They negotiate all of your bills on your behalf
and make sure you get the absolute best price.
So, what are you waiting for? Share your bills with us and let your bills do the savings.