Around 1% to 3% of GMV per month is lost into leakages under various scenarios like overcharges levied by the marketplaces on commissions, pick and pack and weight handling charges, payments due on unpaid order, damage returns, carrier damages, replacement and returns. Learn more about these intricated scenarios and how to handle it, with us.

1. 1P a g e
PAYMENT RECONCILIATION –
Why You Cannot Ignore It In 2019

2. 2P a g e
#sellanywherefaster
Follow this event on LinkedIn & Twitter
@Vinculum_IT
Vinculumgroup

3. 3P a g e
Speaker
Sumit Karranji
Global Sales Evangelist &
Payment Reconciliation Expert at Vinculum Group
Earlier Co-founded DSYH – India’s 1st Reconciliation As A
Software Platform For Sellers on e-Commerce

4. 4P a g e
Before WeBegin
Submit your questions
anytime. We’ll do Q&A
all throughout
We will send you the
recording

5. 5P a g eI M A G I N E
Know about Vinculum Solutions.
Company Introduction
Get to know about Data Management and its benefits
E-commerce Data Management
What is it, Why is it important, and How can we help you
Payment Reconciliation
Scenarios where you are leaking your business profits
Revenue Leakage
How and When to raise claims for the leakages
Dispute Management & Redressal
“To help you understand
What’s, Why’s and
How’s of Payment
Reconciliation”
Revamped Analytics Dashboard and
Next-Gen Reconciliation Portal
Product Tour
Advantages of Accurate Accounting and GST Reports, and
our services for you
Accounting & GST Solution
Q&A

6. 6P a g e
Introduction

7. 7P a g e
Software enabling the e-Commerce Ecosystem

8. 8P a g e
AWARDS RECOGNITIONS

9. 9P a g e
e-Commerce
2019
and ahead

10. 10P a g e
1336
1548
1845
2304
2842
3453
4135
4878
0
1000
2000
3000
4000
5000
6000
SalesinbillionU.S.dollars
Years
2014 2015 2016 2017 2018 2019 2020 2021 © Statista 2019
Retail e-commerce sales worldwide from
2014 to 2021 (in billion U.S. dollars)

11. 11P a g e
DoYouKnow?
It’s estimated that
there will be 1.92
billion digital buyers
in 2019 !
In 2021, over 2.14 billion
people worldwide are expected
to buy goods and services online,
which is a 11.45% growth in
two years!
© Statista
2019
1.32
1.46
1.52
1.66
1.79
1.92
2.05
2.14
0
0.5
1
1.5
2
2.5
Years
Numberofbuyers
2014 2015 2016 2017 2018 2019 2020 2021
Number of digital buyers worldwide from
2014 to 2021 (in billions)

12. 12P a g e

13. 13P a g e
More
Business
More
Orders,
Returns,
Payments.

14. 14P a g e
+50 million
Orders
Processed
+$10 million
Leakages
Identified
+1000
Customers
Served

15. 15P a g e
Howlong haveyoubeen
into e-Commerce?

16. 16P a g e
Whatis the
ProductCategory
youdeal in?

17. 17P a g e
• Electronics &
Accessories
• Fashion
• Home &
Kitchen
• Beauty &
Personal Care
• FMCG
35 lakhs to 2
crores
(per month)
Focus Category Average GMV
of such Sellers
Most Repeated
Scenarios
Our Data Analysis of 1000+
Sellers show 1% - 3%
possible leakages on your
Annual GMV.
• Replacements
• Inventory
Missing
• Damaged
Returns

18. 18P a g e
10
14
17
18
20
20
27
28
34
40
52
55
0 10 20 30 40 50 60
Fresh groceries
Restaurants & Meal-kit
Baby Products & Toys
Packaged Grocery
Pet Food & Supplies
Home & Kitchen
Health Care & Medicines
Flower & Gifts
Beauty & Personal Care
Consumer Electronics
Travel
Fashion
Percentage of Consumers Purchasing
Online (Product Category-wise)

19. 19P a g e
Business

20. 20P a g e
ProblemStatement
Multiple Formats for various marketplaces.
Multiple times payments and deductions against a
single order.
• Curated Data
• Archive Marketplaces’
Records
• Information Visibility in
a single line item
• Perform Business
Analysis
• Statutory Compliances
20P a g e
Pain Relievers Gains Expected

21. 21P a g e
Without an effective Accounting &
Reconciliation process, its easy to lose
track of your payments given the
enormous transactional volumes,
complexities of shipments & not to
forget, returns.
Payment
Reconciliation

22. 22P a g e
Why does
Payment
Leakages occur ?
Discrepancies in
Measurement Reports by
the Logistics Partners
Unavoidable Bugs in the
developers 'code
Manual entry errors from
Sellers end

23. 23P a g e
ProblemStatement
• Simplified Reports under
six different scenarios
• Identify Negative cash
flows
• Know order level
overcharges against each
SKU
• Calculate Profitability
Pain Relievers Gains Expected
Complicated marketplace reports. Uninformed
deductions. Tiresome calculations on multiple
payments under sales and returns.

24. 24P a g e
Recoverable
45%
Non-
recoverable
55%
LEAKAGES
Payment
Reconciliation
• Matches the actual and the
levied charges by marketplaces
and identifies the overcharged
amount
Inventory
Reconciliation
• Covers missing inventory and
tracking of stocks at fulfilment
centres

25. 25P a g e
Source of Leakages in
your Revenue

26. 26P a g e
9%
3%
12%
28%
33%
15%
SCENARIO-WISE LEAKAGES
Shipping Overcharge
Pick-&-Pack Overcharge
Carrier Damage
Inventory Missing
Replacement
Damaged Returns

27. 27P a g e 27P a g e
Dispute
Management

28. 28P a g e
ProblemStatement
Unmanageable follow-ups with the Marketplace
Seller Support Team. Unaware of policy updates.
Missing out on claims window.
Pain Relievers Gains Expected
• Maximum leakage retrieval
by Amazon Trained E-
commerce Specialist
• Focus on core activities
• Precise Claims reports by
Claims Experts
• On-call Dispute
Management Services

29. 29P a g e

30. 30P a g e
ProblemStatement
Inaccurate accounting dues to multiple returns and
replacements. Penalty due to incorrect GST filings
Pain Relievers Gains Expected
• Understand Tax breakups
and taxable amount
• Consolidated Reports from
all marketplaces you sell
• Statutory compliances
• Accurate Accounting and
Tally integrated reports
by e-commerce experts
• GST- Ready Reports

31. 31P a g e
Q&A

32. 32P a g e
GetinTouch
Address
Vinculum Solutions Pvt. Ltd.
First Floor, Tower 1, Unitech Infospace, Plot No. 2,
Block B, Noida, Uttar Pradesh - 201307, India.
(0120) 459 4900
www.vinculumgroup.com
Vinculumgroup
marketing@vinculumgroup.com
@vinculum_IT