1. ANKUR GHOSH
Contact: +91- 9810670310
E-Mail: ghosh-ankur@outlook.com
MIDDLE LEVEL ASSIGNMENTS
Supply Chain Management ~ Software Develoopment Lifecycle ~ Project Management
IT industry
Proficiency in using project management practices and technology-based solutions for enhancing the overall functional efficiency of
the organization
P R O F I L E S U M M A R Y
B.Tech. (Electrical and Electronics) with over 3 years of experience in Software Development Life Cycle, IT Infrastructure Operations,
Supply Chain Management and Designing & Implementation. Holds the distinction of planning, implementation, testing and up-
gradation of varioussoftwarefor the client.Proficiency in coordinatingwith Technology Partners/ Vendors/ Infrastructure Suppliers to
supportlargeProgrammeOperationsand execution of multi-location projects. Possess sound knowledge of Oracle, PL/SQL, UNIX, JDA
Demand & Market Manager, Fulfillment Modules, HP-ALM and IBM Clear Quest & Case.
Experience in carrying out the design, installation and maintenance of cost effective IT infrastructure with regular improvement as
per other technical requirements. Skilled in liaising with project managers and technology architects to develop the overall
implementation solution plan using customization & integration efforts. Efficient organizer, motivator, team player and a decisive
leader with the ability to motivate teams to excel and win.
O R G A N I S A T I O N A L E X P E R I E N C E
Since Mar’12: HCL Technologies Ltd., Noida as Software Engineer
(For IKEA as Support & Maintenance Engineer)
Key Result Areas
 Accountable for generating order proposals at store & supplier level, in line with their requirements as well as on various
calculations mentioned in standard JDA processes, PL/SQL procedures & batches.
 Extending 24*7 on-call Production Support to IKEA Demand & Supply Planning.
 Handling the incidents entailingliaisingwith the clients such as supply planners, demand & need planners, transport managers,
etc. across the globe for IKEA Supply chain mechanism
 Resolving the queries & issues of the clients by fixing the bugs and providing them appropriate solutions in the least
possible time
 Disseminating training to the new joinees in the project to update them about the current status
 Supervising entire gamut of activities such as handling batch issues, conducting performance tuning of SQL scripts (including
both standard and non-standard jobs)
 Guiding team of 10 professionals of IT (software & hardware) and other technical departments
 Functioning as Core Team Member for fixing critical bugs which includes key business strategy & operations planning
 Carrying out analysis and implementation of required IT and JDA Functionality to achieve organizational goal with budgetary
control and documenting the processes & procedures
 Ensuringthat IT systems, applicationsand communication equipment within the organisation were managed and maintained in
accordance with documented processes, procedures, guidelines, and instructions
 Collaborating with company vendors and management teams in initiating and developing a vendor continuity program
 Documenting inventory of network hardware as an aid in budgeting and planning for future expansion
Highlights
 Distinction of being appointed as PQA (Project Quality Analyst) for multiple projects, wherein ensured the compliance with
quality standards set by HCL Technologies
 Steered efforts in functioning on Change Request (CR’s) on JDA area since 2012 and conducted impact analysis of the same
 Played a pioneering role as Onsite JDA Consultant for IKEA IT AB in Almhult, Sweden from Dec’13 to Nov’14
 Acknowledged by the client for solving complex issues, onsite as well as offshore in Noida in 2014-15

2.  Instrumental in migrating JDA 8.1 from JDA 7.7 for IKEA DSP which includes extensive validating key data in both the
environments i.e. JDA Versions 7.7 to 8.1
 Efficiently managed to overcome challenge of new environment issues in JDA 8.1, challenging tasks with data analysis in all
level during the completion of JDA 8.1 MIGRATION project by ensuring proper coordination among all stakeholders and giving
proper business justification of all deviations in data
 Received Liveware Award in 2014-15 for exceptional performance in OND quarter in JDA 8.1 MIGRATION from HCL Technologies
 Played a key role in data validation between JDA Versions 7.7 and 8.1 that ensured a smooth delivery to IKEA Business; this
involved analysis of data on minuscule levels & impact of minor deviations on IKEA Supply chain mechanism
A C A D E M I C P R O J E C T
Title: Meter Placement Using PSO (Particle Swarm Optimization
Period: 2010-11
Role: Active team member with sole responsibility of presentation to Energy companies regarding the highlights of
the implementation
Description: Concerned with the optimum utilization of energy in schools, colleges, hospitals, factories etc by using Matlab
techniques and by using nuances of PSO.
I N P L A N T T R A I N I N G S A T T E N D E D
 Integral Coach Factory, Perambur for 1 week, from 11th March to 18th March, 2009
 Punjab State Electricity Board (PSEB) Lehra Mohabat, Bhatinda, Punjab in 2010 for 04 weeks
I T S K I L L S
 Well versed with:
o ORACLE, PL/SQL, UNIX, JDA SCPO
o Demand, Market Manager and Fulfillment Modules of JDA
o HP ALM
o IBM Clear Quest & IBM Clear Case
o TFS
o HTP Load Runner
o MS Office and Internet Applications
E D U C A T I O N
 B.Tech. (Electrical and Electronics) from Dr. MGR University, Chennai in 2011 with 8.56/10 CGPA
 12th from Zinc Smelter Senior Secondary School, VIZAG (AP), CBSE in 2007 with 80%
 10th from ST. Patrick’ HS School, Asansol (WB), ICSE in 2005 with 89.3%
P R O F E S S I O N A L E N H A N C E M E N T S
 Conducted Energy Auditing of Thai Moogambai Dental College, Chennai in 2010
 Functioned as Member of:
o The erstwhile Institution of Engineering and Technology (IET), London, UK
o Electrical and Electronics Technical Association (EETA), Dr. MGR University
 Secured 3rd position in Intra-college Debate Competition held at Dr. MGR University in 2007
 Distinction of presenting paper on:
o Hybrid Vehicles in Faraday Friday Tech Updates in Dr. MGR University in 2008
o Substations at Risk in Securizza’08
 Actively participated in:
o Depannage 08, workshop on Troubleshooting of Home Appliances, organized by MSME (Govt. of India) in 2008 for 03 days
o National Conference on Safety and Security Trends in Securizza, National Conference & Tech Fest held at Dr. MGR
University in 2008
 Laurel of representing college in National Robotic Contest, Robocon’09 held at Pune in 2009
 Received Challenger Award in 2011 by IETYPS, Chennai for demonstrating exceptional commitment to the profession

3. o Steered efforts in organizing National Level Technical Symposium, Nexus 09 held at Dr. MGR University in 2008
 Obtained 3rd position in IEEE Event, ISM Dhanbad for Energy Auditing Report in 2010
 Volunteered for Times Job Fair, Chennai held at Dr. MGR University in 2010
 Attained 2nd position in Matrix ’10 for paper presentation in KCG College, Coimbatore
 Instrumental in restoring the dormant Electrical & Electronics Technical Association in 2009 which resulted into an active
organisation and a centre of harnessing electrical talents
 Served as Head of the Financial Committee of EETA, Dr. MGR University from Jul’09- MM’10
 Worked as Treasurer of IET MGR Student Chapter from Jun’09 to Mar’11
P E R S O N A L D E T A I L S
Date of Birth : 5th
February 1989
Address : B-55 Paryavaran Complex, Saket, New Delhi-110030, India
Languages Known : English, Hindi, Bengali, French