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ANJELI T. NARZABAL
PERSONAL PARTICULARS
EDUCATION
MAJOR ACHIEVEMENT:
Address Brgy. San Isidro, Tiaong, Quezon
Mobile No. +639273525305 / +639356845862
Email anjelinarzabal@gmail.com / anjelinarzabal@yahoo.com
Age: 24 Date of Birth: April 4,, 1992
Nationality: Filipino Birthplace: San Pablo City, Laguna
Civil Status: Single Gender: Female
Language spoken: English and Filipino
Tertiary Education
2008 – 2012
College Diploma
Bachelor of Science in Psychology
Laguna State Polytechnic University (LSPU)
San Pablo City Campus, Laguna
Secondary Education
2004- 2008 High School Diploma
Recto Memorial Memorial National High School
Brgy. Quipot, Tiaong, Quezon
Primary Education
1998- 2004 Elementary School Diploma
San Isidro Elementary School
Tiaong, Quezon
 Amkor Excellence Awardee for data gathering on technical projects, given on August 2015.
PROFESSIONAL EXPERIENCE/S
 Customer Service Specialist at Amkor Technology Philippines Inc.
Km.22 East Service Road, Muntinlupa City, Philippines,1702 (December 2013 – April 2016)
- Gathers a six-month rolling forecast from Customer every month for planning purposes. Monitors the
accuracy of this forecast by monitoring actual die receipts.
- Serves as the link between ATP and the Customer by closely coordinating with the concerned departments
regarding all Customer issues and requirements.
- Inform Customers directly or through company designated agents regarding the status of line problems.
- Makes Customer visits when required; make stand-up presentations on company programs relating to
improvements in yield, quality and turn-around time.
- Initiates coordination meetings with concerned departments and Customer to tackle pressing problems
/issues.
- Assigned to check and review material inventories in a weekly basis and create material orders.
- Assigned to review and encode forecast from customers based from material availability in the factory.
- Directly coordinate with material suppliers regarding material shipment status and other issues.
- Entering SAP (Version 1.0) Module for Customer Service

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- Distribute customer specs for review by appropriate personnel/department within the company and
consolidate it for customer approval.
- Prepare ship to code: lots destination and shipping requests.
- Performs other functions as may be assigned from time to time by superior.
SEMINARS/ CONFERENCES ATTENDED
December 08, 2011: “Psychological Intervention and Assessment”
Dasmarinas, Cavite, Phils.
September 23, 2011: “Stress Management: A Response to Educational Challenge”
San Pablo City, Laguna, Philippines
August 16, 2010: “Resolving National Issues through Psychological Approach”
San Pablo City, Laguna, Philippines
SKILLS
 Almost 3 years’ experience in customer service and support with distinguished strengths in problem-
solving and planning.
 Computer Literate (MS Word, MS PowerPoint, MS Excel –Vlookup/Pivot)
 Possess skills in SAP Application Database.
 Have strong leadership and passion for learning new things.
 Ability to multi-task, prioritize work and manage time based on business needs.
 Have strong English oral and written communication skills
CHARACTER REFERENCES
Mr. Ryan De Guzman
Customer Service Department Manager (Europe 2)
Amkor Technology Philippines Inc.
Contact Number: 09175979742
Ms. Marides Liobe Felix
Senior Customer Service Rep. (Europe 1)
Amkor Technology Philippines Inc.
Contact Number: 09178214915
Ms. Annali Sexon
Senior Customer Service Rep. (US Fab1)
Amkor Technology Philippines Inc.
Contact Number: 09178537854
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Anjeli T. Narzabal
Applicant