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C20/20
Social Media & Germany
Anja Adler
Dr. Gritje Hartmann
Stiftung Mercator
2   C 20/20 Social Media & Germany   10/10/2012
3   C 20/20 Social Media & Germany   10/10/2012
German communication market

Facts:
• structure today as a result of pre-war history
• strong dual broadcast system with basic service mandate
• heterogenous print market with around ten national
  newspapers and around 300 regional titles but only a
  handful of agenda-setters




                                 5   C 20/20 Social Media & Germany   10/10/2012
German communication market

...and numbers:
• 2/3 of all Germans read daily (print) newspapers¹
• with a run of around 3 Mio.the tabloid BILD is most
  popular
• agenda setters are national newspapers (FAZ, SZ, WELT,
  Handelsblatt, FTD), the weekly ZEIT and Spiegel
• between 5-10 Mio. Germans watch Tagesschau every day




                               6   C 20/20 Social Media & Germany   10/10/2012
Online?

• 76% of all Germans are online²
• < 40 almost everyone is connected
• average of 133 minutes daily
• importance of online news sites mirrors print (most
  important is Spiegel Online with 10 Mio. unique user
  each month)
• Facebook (24 Mio. users/ 30 %) is most succesful
  social network, XING (4 Mio./5 %), Google Plus (4
  Mio./5 %), Twitter (0,6 Mio./0,007 %)




                                 7   C 20/20 Social Media & Germany   10/10/2012
Social Media = Facebook
www.allfacebook.de/userdata/




                               8   C 20/20 Social Media & Germany   10/10/2012
Social Media = Facebook
www.allfacebook.de/userdata/




                               9   C 20/20 Social Media & Germany   10/10/2012
Facebook:
privacy issues




                 10   C 20/20 Social Media & Germany   10/10/2012
Facebook:
questionable economic model




                      11   C 20/20 Social Media & Germany   10/10/2012
Facebook: thread to informational self-
determination




                        12   C 20/20 Social Media & Germany   10/10/2012
Twitter:
small in numbers but full of influencers




                        13   C 20/20 Social Media & Germany   10/10/2012
German Blogosphere:
Techies and Journalists
www.twingly.com/top100?lang=de




                                 14   C 20/20 Social Media & Germany   10/10/2012
15   C 20/20 Social Media & Germany   10/10/2012
German foundation landscape

• not one definition by German law
• 18.946 foundations³
• largest foundations are private



U.S. foundation landscape
•98,671 private foundations
•966,711 public charities
•**Top 1,000 give 2/3 of money




                                    16   C 20/20 Social Media & Germany   10/10/2012
German private foundation giving




 U.S. private foundation giving
 •$46.9 billion in 2011
         • 71% independent foundations, 11% corporate, 9%
             community
Transparency – not yet the norm
www.transparency.de/Initiative-Transparente-Zivilg.1612.0.html
Grantee feedback – not yet the norm
www.stiftung-mercator.de/die-stiftung/learning-from-partners-lfp
Third sector expertise – in the making
www.recampaign.de
Ranking
www.pluragraph.de/categories/stiftungswesen-freiwilligenarbeit


• 70 % of all grant-making
  foundations don't have an
  own website
• Foundation 2.04: 482 are on
  Facebook, 243 on Twitter, 61
  on Google Plus
• foundations on Facebook:
  WWF Deutschland (105000),
  Robert-Enke-Stiftung
  (72000), FES (12000),
  Amadeu Antonio Stiftung
  (3500)
U.S. foundation comparison

 •   80% have a website
 •   76% using online video
 •   47% have a blog
 •   39% use Facebook
 •   31% use Twitter

 • BUT 93% of foundation communicators use social media
   of some kind




                       Everyone in the pool!
                                     Webinar EFC: Using Technology to educate, empower and   05.12.2011
                                     engage
Best cases
www.dialog.wwf.de/
First Foundation-Campaign „I want Europe“
www.ich-will-europa.de/en
Mercator 2.0
http://www.timetoast.com/timelines/stiftung-mercator-20
Mercator 2.0
Goals

• transparency
• modern communication approach
• convening power
• network organisation (Mercator
  Community)
• potential for political
  communication and advocacy




                               29   C 20/20 Social Media & Germany   10/10/2012
Mercator 2.0
Challenges


• proof of added value (ROI)
• internal capacity building
• private/professional
• calls to action




                               30   C 20/20 Social Media & Germany   10/10/2012
Contact




Dr. Gritje Hartmann                          Anja Adler

Deputy Director of Communication             Social Media Consultant

gritje.hartmann@stiftung-mercator.de         anja@nest.im

 +49 (0)201-24522-79                            @anjamarieadler




                                       31   C 20/20 Social Media & Germany   10/10/2012
Sources

¹ Arbeitsgemeinschaft Media-Analyse www.agma-mmc.de
² ARD/ZDF Onlinestudie 2012 www.ard-zdf-onlinestudie.de
³ Bundesverband deutscher Stiftungen
www.stiftungen.org/de/presse/pressematerial/pressemappen/jahr
espressekonferenz-2012
4
    Bundesvband deutscher
Stiftungenhttp://www.stiftungen.org/de/service/social-media.html




                                  32   C 20/20 Social Media & Germany   10/10/2012

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Learning Session @Gates Foundation: Social Media and Germany

  • 1. C20/20 Social Media & Germany Anja Adler Dr. Gritje Hartmann Stiftung Mercator
  • 2. 2 C 20/20 Social Media & Germany 10/10/2012
  • 3. 3 C 20/20 Social Media & Germany 10/10/2012
  • 4. German communication market Facts: • structure today as a result of pre-war history • strong dual broadcast system with basic service mandate • heterogenous print market with around ten national newspapers and around 300 regional titles but only a handful of agenda-setters 5 C 20/20 Social Media & Germany 10/10/2012
  • 5. German communication market ...and numbers: • 2/3 of all Germans read daily (print) newspapers¹ • with a run of around 3 Mio.the tabloid BILD is most popular • agenda setters are national newspapers (FAZ, SZ, WELT, Handelsblatt, FTD), the weekly ZEIT and Spiegel • between 5-10 Mio. Germans watch Tagesschau every day 6 C 20/20 Social Media & Germany 10/10/2012
  • 6. Online? • 76% of all Germans are online² • < 40 almost everyone is connected • average of 133 minutes daily • importance of online news sites mirrors print (most important is Spiegel Online with 10 Mio. unique user each month) • Facebook (24 Mio. users/ 30 %) is most succesful social network, XING (4 Mio./5 %), Google Plus (4 Mio./5 %), Twitter (0,6 Mio./0,007 %) 7 C 20/20 Social Media & Germany 10/10/2012
  • 7. Social Media = Facebook www.allfacebook.de/userdata/ 8 C 20/20 Social Media & Germany 10/10/2012
  • 8. Social Media = Facebook www.allfacebook.de/userdata/ 9 C 20/20 Social Media & Germany 10/10/2012
  • 9. Facebook: privacy issues 10 C 20/20 Social Media & Germany 10/10/2012
  • 10. Facebook: questionable economic model 11 C 20/20 Social Media & Germany 10/10/2012
  • 11. Facebook: thread to informational self- determination 12 C 20/20 Social Media & Germany 10/10/2012
  • 12. Twitter: small in numbers but full of influencers 13 C 20/20 Social Media & Germany 10/10/2012
  • 13. German Blogosphere: Techies and Journalists www.twingly.com/top100?lang=de 14 C 20/20 Social Media & Germany 10/10/2012
  • 14. 15 C 20/20 Social Media & Germany 10/10/2012
  • 15. German foundation landscape • not one definition by German law • 18.946 foundations³ • largest foundations are private U.S. foundation landscape •98,671 private foundations •966,711 public charities •**Top 1,000 give 2/3 of money 16 C 20/20 Social Media & Germany 10/10/2012
  • 16. German private foundation giving U.S. private foundation giving •$46.9 billion in 2011 • 71% independent foundations, 11% corporate, 9% community
  • 17.
  • 18.
  • 19. Transparency – not yet the norm www.transparency.de/Initiative-Transparente-Zivilg.1612.0.html
  • 20. Grantee feedback – not yet the norm www.stiftung-mercator.de/die-stiftung/learning-from-partners-lfp
  • 21. Third sector expertise – in the making www.recampaign.de
  • 22. Ranking www.pluragraph.de/categories/stiftungswesen-freiwilligenarbeit • 70 % of all grant-making foundations don't have an own website • Foundation 2.04: 482 are on Facebook, 243 on Twitter, 61 on Google Plus • foundations on Facebook: WWF Deutschland (105000), Robert-Enke-Stiftung (72000), FES (12000), Amadeu Antonio Stiftung (3500)
  • 23. U.S. foundation comparison • 80% have a website • 76% using online video • 47% have a blog • 39% use Facebook • 31% use Twitter • BUT 93% of foundation communicators use social media of some kind Everyone in the pool! Webinar EFC: Using Technology to educate, empower and 05.12.2011 engage
  • 24.
  • 26. First Foundation-Campaign „I want Europe“ www.ich-will-europa.de/en
  • 28. Mercator 2.0 Goals • transparency • modern communication approach • convening power • network organisation (Mercator Community) • potential for political communication and advocacy 29 C 20/20 Social Media & Germany 10/10/2012
  • 29. Mercator 2.0 Challenges • proof of added value (ROI) • internal capacity building • private/professional • calls to action 30 C 20/20 Social Media & Germany 10/10/2012
  • 30. Contact Dr. Gritje Hartmann Anja Adler Deputy Director of Communication Social Media Consultant gritje.hartmann@stiftung-mercator.de anja@nest.im +49 (0)201-24522-79 @anjamarieadler 31 C 20/20 Social Media & Germany 10/10/2012
  • 31. Sources ¹ Arbeitsgemeinschaft Media-Analyse www.agma-mmc.de ² ARD/ZDF Onlinestudie 2012 www.ard-zdf-onlinestudie.de ³ Bundesverband deutscher Stiftungen www.stiftungen.org/de/presse/pressematerial/pressemappen/jahr espressekonferenz-2012 4 Bundesvband deutscher Stiftungenhttp://www.stiftungen.org/de/service/social-media.html 32 C 20/20 Social Media & Germany 10/10/2012

Editor's Notes

  1. New Kids on the Block Short history of the foundation Goals and clusters Numbers and organizational units Communication team (eventuell Webseite zeigen)
  2. Mercator&apos;s position among the German foundations
  3. Agenda: We are here to talk about social media for foundations in Germany today, before we dive in we would like to give you a bit of an overview over: 1. the German communication market on- and offline 2. the foundation sector on- and offline To then present: 3. some best cases of social media use from the third sector and 4. share our almost three years of experience of establishing social media at Stiftung Mercator.
  4. Run ZEIT 500.000 FAZ 350.000 SZ 430.000 WELT 250.000 Handelsblatt 140.000 Financial Times Deutschland 100.000 Spiegel 900.000
  5. 75,9 Prozent der Deutschen (2011: 73,3%) sind online. Dies sind 53,4 Millionen Internetnutzer. Damit hat sich die Zahl der Internetnutzer in den letzten 12 Jahren nahezu verdreifacht hat (2000: 18,4 Mio.). Gegenüber dem Vorjahr kamen 1,7 Mio. „neue Anwender“ hinzu“. Die höchsten Zuwachsraten gehen weiterhin von den Über-50-Jährigen aus. 76,8 Prozent der 50- bis 59-Jährigen nutzen inzwischen das Internet (2011: 69,1%). Unter den über 60-Jährigen sind 39,2 Prozent (2011: 34,5%) online. Die mobile Internetnutzung hat sich in den letzten drei Jahren mehr als verdoppelt (2009: 11%; 2012: 23%) (ARD/ZDF-Onlinestudie).
  6. Add here: User numbers for other social media platforms
  7. Even though Facebook has been extremely succesful over the last couple of years, the public discourse is highly critical. When we look at the next three articles as representative examples of German media coverage on Facebook as the most important social media platform, it becomes clear that our German communication culture is not necessarily the ideal nuturing ground. Headline 1: „Facebook incites friends to snoop“ as a comment on Facebooks attempt to force people to use real names The idea of informational self-determination and the protection of private data seems to be of much more importance in Germany. How high this idea is value can be seen in a pre-online 1883 decision by the German Federal Constituional court against a door-to-door population census.
  8. Headline 2: „Facebook-Likes: Cheaper in a pack of 1000“ scepticism towards the general economic model of earning money with data
  9. Headline 3: „Facebook has chat messages under surveillance“ intended reference to the idea of surveillance
  10. Twitter just oppened a Berlin office this October user numbers still small, but since spring numbers of active users have doubled also seems to be the plattform for more „serious“ communication between the influencers, lots of politicians and journalists, chancelor&apos;s spokesmen as prominent example
  11. only 4 percent of all internet-users read blogs typical blog reader is under 30, in school or working as a freelancer, and uses the internet frequently
  12. Agenda: We are here to talk about social media for foundations in Germany today, before we dive in we would like to give you a bit of an overview over: 1. the German communication market on- and offline 2. the foundation sector on- and offline To then present: 3. some best cases of social media use from the third sector and 4. share our almost three years of experience of establishing social media at Stiftung Mercator.
  13. Add here: annual spending/compare to U.S.
  14. Add here: compare number with spendings of the federal government (education as example)
  15. no specific standard for foundation only for civil society as a whole from 350 third sector participants only around 20 are founations, rest are associations and iniatives other than with the Heatmap problem is that you either are transparent or you are not (Association of German foundations has not established anything comparable yet)
  16. 2012 first time Grantee perception report, only two out of five foundations published their individual results and gave feedback on what they are planning to change
  17. 2012 focus on foundations for the first time at re:campaign Social Media Lunch since 2011, bianual meetings of foundations social media and communication managers with expert input from other NGOs (Greenpeace, WWF)
  18. So for everything that follows its helpful to keep in mind: 1. the comparison of German to American foundations in terms of size, budget and influence 2. as a result the relative importance and experience when it comes to online communication and social media.
  19. Over the course of the last two years we managed to: (Hier Liste der Erfolge ergänzen) But maybe it is more helpful and interesting to you to talk about the things we are still struggeling with. ROI: Even though strategy establishes social media as central to the foundations mission we struggle toimplemen it this way. There is a lot of rentention of project management (also because of the private/professional division). This seems to link to a larger discussion about the importance of communication and the role of the communication team. Internal capacity building: Communities take time and ROI is not immediate. Hard to convince management and employees to invest time and money. Calls to action: Political communication via expert roundtables and reports Only model so far are awareness and public support