1. ANITA FERGUSON
Phone: 713-818-9447
Email:anitaferguson11@yahoo.com
Summary of Qualifications
 15+ years commercial collections, credit analysis and accounting experience
 15+ years management and supervisory experience
 15+ year’s experience with multiple ERP systems : SAP, Get Paid, Oracle, AS400
 Excellent verbal and written communication skills
 Ability to interact effectively with all levels of an organization
 Highly developed analytical, organizational, and research abilities
 Extensive experience/training in Credit & Finance.
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PROFESSIONAL EXPERIENCE
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FORUM ENERGY TECHNOLOGIES 10/2008 – 07/2015
SR Credit Analyst
 Responsible for daily collections on delinquent accounts.
 Review blocked / held orders for credit release.
 Set up new customer accounts. Assign credit limits. Reduce credit limits.
 Responsible for all trade references.
 Process credit card payments and reconcile daily summary report.
 Review invoices denied for payment.
 Verify payment information adjustments to manager.
 Initiated all collection activities (telephone calls, letters and emails).
NET IQ CORPORATION 07/2006 – 05/2008
AR & Credit Manager (2006 SR Credit Analyst)
 Responsible for total AR portfolio of $300M and maintaining 85% and greater overall account DSO.
 Responsible for cash forecasting
 Review Sales contract and purchase orders to proactively prevent fraud
 Responsible for account assignment to outside collection agency
 Responsible for month-end close and AR G/L posting
 Approve and negotiate payment agreements for delinquent account balances
 Review and Releasing blocked and held credit orders
 Approve refund payment requests, tax and freight adjustments
 Responsible for new employee training. Develop new processes to reduce aged accounts.
 Review and resolve escalated account disputes and/or discrepancies.
 Responsible for bad-debt write-off

2. SYMANTEC CORPORATION 05/2005- 05/2006
SR Credit Analyst
 Responsible for collections on past due account balances over $100K
 Responsible for resolving and reconciling account discrepancies re: tax, freight, overpayments
 Setting up new accounts, assign credit limit and grant extensions.
 Responsible for bi-weekly reporting to Management on accounts over 90 days past due.
 Negotiate payment settlements and provide related correspondence to customer to secure payment.
PENNZOIL-QUAKER STATE/SHELL OIL 06/1996 – 09/2005
National Accounts Credit Analyst
 Responsible for collections and timely follow-up on past due accounts
 Identify and resolve customer account disputes and submit necessary adjustments
 Review and make recommendations to assign or reduce credit limits
 Research customer accounts to resolve any past due items related to billing discrepancies, short pays,
approved/ non-approved deductions, and miscellaneous credits.
 Monitor and release credit holds
 Cash forecasting
NOVO INDUSTRIES 1992-1996
SR Credit Analyst
 Identify & investigate delinquent accounts to collect payment.
 Follow proper procedure placing non-collectible accounts with proper collection agencies due to non-
payment.
 Negotiate settlements & payment arrangements
 Perform credit review analysis to extend credit.
 Research and resolve unapplied payments
 Resolve billing disputed by working with various departments.
 Provide weekly updates to Credit Manager regarding all accounts over 90 days
 Assist in training collection clerks regarding proper credit collection procedures and posting of cash receipts.
EDUCATION
 Grambling State University Grambling, LA
 Control Data Institute Houston, Texas Accounting Concepts & Computer Management
 Letters of Credit training Houston, Texas
 Dunn & Bradstreet Financial Training Houston, TX
 Dale Carnegie Management Courses
SKILLS
 MS Windows, including MS Word, MS Outlook, Excel, Access J.D. Edwards, Quick Books, SAP 4.0 & 4.6
Version, Oracle, AS400, I5, Epicor V9, Softrax, Get Paid.