1. RESUME
Anil Kumar
Add: - RZ- 519 Street No. 23,
Tughalkabad Extn.
New Delhi 110019
Mob. 8800249289
E-Mail: akumar6711@gmail.com
To succeed in an environmentof growth and excellence and earn a job which provides me job
Satisfaction and self development and help me achieve personalas well as organization goals.
Period:12-2012 toContinue
Organization: TATA STARBUCKS LTD.
City: New Delhi
Position: Asst. StoreManager
Job & Responsibilities
Giving assistanceto the Store Manager in daily business operation
Responsiblefor all activities during the storeoperation
Handling all customer complaints
Responsiblefor inventory systemSAP
Preparing dry and food order for daily operation
Give reply of mails which is importantfor business need
Preparing roaster for staff according to business need
Handling the team of 13 Team members and 3 Shift Supervisors
Preparing training plan for staff
ACHIEVEMENTS
Got promoted fromShift Supervisor to Asst. StoreManager
Period:11-2009 to12-2012
Organization: ER0S HOTEL MANAGED BY HILTON
City: New Delhi
Position: Trainee Captain
PROFESSIONAL SUMMARY
PROFESSIONAL EXPEROENCE
2. Job & Responsibilities
Taking order on phone calls
Responsiblefor right order deliver to the Guest Room
Give assistanceto the Captain
Preparing weekly roaster according to business
Leading the training and development programfor steward
Handling the team of 8 stewards
ACHIEVEMENTS
Get promoted fromSteward to Trainee Captain
Diploma in computer hardwareand networking.
Basic knowledgeof MS Word, Excel and Power point.
GRADUATEB.Sc. in Hospitality
Instituteof Hotel Management Gurdaspur
Senior Secondary Education
CBSE Board
Passed Matriculation
CBSE Board
Father’s Name : Mr. Chanderpal
Date of Birth : 11th
sep.1984
Marital Status : Married
LanguageProficiency : English, Hindi
Date: 03.09.2016 Sign. Anil Kumar
COMPUTER SKILLS
ACADEMIC QUALIFICATION
PERSONAL INFORMATION