Andrew Sawyer has over 30 years of experience in IT, administration, and customer service roles. He has an Advanced Diploma in Systems Analysis and Design from NCC Education. Currently he works as a Street Works Assistant for Wiltshire County Council, ensuring compliance with legislation regarding utility works notifications and coordinating notices of highway works. He has strong project management, problem solving, and customer service skills.

1. Andrew Sawyer
72A Hill Street (H) 01225 761 280
Hilperton (M) 07814 020 412
Wilts (E) andysawyer27@hotmail.com
BA14 7RS
Personal Attributes
A conscientious person who is accurate and adaptable. Is dependable, focused and an
approachable and supportive team member. Creative and resourceful, with strong
brainstorming skills and the ability to approach problems from new angles. Proven ability to
perform in a fast paced environment.
IT Experience
NCC Project taken; Completion of the detailed analysis of the current system and identification
of existing problems and required Analysis is followed by the identification and description of
options for the users to choose from. A detailed specification of the chosen option is developed
in to a complete Requirement Specification and the agreed specification is then developed into
a logical design allowing the application of the principles of physical design.
 Gained substantial experience in the practical application of structured methodologies
and SSADM.
 Understanding of business systems, their relationships and how they operate.
 Understanding of relationships between individuals, groups and organisations.
 Knowledge of investigation techniques.
 How to gather information and liaise with staff at all levels.
 Knowledge of Database structure and principles of normalisation.
 Use of industry standard CASE tools.
 Knowledge of Presentation skills, Report writing, Project team work, Fact gathering –
user interviews.
 Knowledge of Windows XP
Education & Training
Computeach International 2006 NCC Education Advanced Diploma in Systems
Analysis
NCC Education Advanced Diploma in Systems
Design
Computeach International 2003 Computeach Diploma IT Fundamentals
Clarendon 1983 ‘O’ Level; English
CSE; Mathematics, Physics, Chemistry,
Geography, French, Metal work,
Full driving licence
Employment Summary
Wiltshire County Council
Street Works Assistant April 2007 to Present
Ensure full compliance to NRSWA legislation including monitoring and entering notices on to
the database.

2. Communicate at all levels with Statutory Undertakers, Private contractors and the Highway
Authority to assist in the co-ordination of works and assist in negotation of area of conflict to
arrange mutually acceptable outcomes.
Liase with Area Co-Ordinators and Technicians to collate documentation relating to sample and
Defect Inspections in accordance with the NRSWA Code of Practice for Inspections and
distribution of documentaion to the relevant Statutory Undertaker.
Provide administrative support to County Street works Manager and Area Co-ordinators.
Input and collate information onto co-ordination schedule in readiness for statutory quarterly co-
ordination meetings.
Input information and run reports via database in relation relevant sections of NRSWA.
Process and record Private Road opening licence applications, ensuring all relevant
documentaion meets legal requirements under NRSWA.
Assist in monitoring the database to include verifying information.
Assist in the co-ordination notices of all works within the highway.
March 2005 – April 2007
Stock Assistant
Stock Management Unit
 Locate and dispatch items from daily requests in one of the top ranking departments in
the country.
 Lending and requesting books from all over the country. Fulfil orders from various
libraries within Wiltshire for loans from central reserve store.
Trading Standards HQ
 Input animal movement forms and solve any subsequent queries arising.
 Reconcile animal movement books against numerous databases.
Pioneer Friendly September 2003 – December 2003
Customer Advisor
 First point of contact to deal with customer queries and quotations.
 Integrated well within a team environment, appropriately organising the workload
effectively to meet daily deadlines.
Wiltshire County Council September 2001 – September 2002
Clerical Assistant
 Data input clerk and numerous clerical duties.
 Responsible for inputting monthly budget data and run reports.
 Open and despatch post and complete filing and photocopying.

3. PHH June 2001-August 2001
Administrative Assistant
 Entering and retrieving data, locating required files and dealing with fax requests.
Bennett Associates September 2000-March 2001
Junior Reconciliation Consultant
 Responsible for reconciling various share accounts and solved numerous queries.
M.O.D 1999-2000
Data Input Clerk
 Responsible for inputting various forms and numerous clerical duties.
Various temporary contracts 1999-1999
 Worked on a variety of contracts at Vodafone, Wiltshire County Council and Bennett
Associates.
Barclays Global Security 1989-1998
 Dealt with paying of dividends to clients via the computer system.
 Responsible for reconciling the main cash accounts.
 Responsible for training and monitoring all temporary staff.
 Liaised with key personnel to solve financial problems.
 Fulfilled obligations by recovering funds from the broker or registrar.
1983-1989 worked in various companies including Admiralty Bath, Bowyers/Peter Blacks and
Avon Rubber.
Hobbies and Interests
Enjoys keeping fit, going to the gym and taking walks with the dog. Was captain of the
Hilperton Skittles team, organised matches, social events and liaised with Melksham League
Secretary.