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A N D R E W M A U R I C E H E L M Y
M A T T A
8 T H W A K F E L - K HA R B O T L Y S T R E E T , E L - D A HE R , C A I R O , E G Y P T
M O B I L E + 2 0 1 2 2 0 8 0 5 4 1 3 • E - M A I L A N D R E W . M A U R I C E 8 9 @ G M A I L . C O M
PERSONAL INFORMATION
Name Andrew Maurice Helmy Matta.
Date of Birth November 1989.
Nationality Egyptian.
Gender Male.
Graduation Date 2010.
Graduation Degree BSC.
M ajor and Grade Computer Science graduate.
M ilitary Status Exempted.
M arital Status
Home Number
Married.
(02) 25887270.
OBJECTIVE
Aspire to obtain a position in an organization where I am able to make use of my
knowledge and experience of banking operations to asset one of the largest entities
and learn new technologies.
EDUCATION
[ 2007 – 2010 ] Ain Shams University Cairo
Computer science department, Faculty of Computer and Information Sciences
[ 2000 – 2007 ] Tawfik language school Cairo
WORK EXPERIENCE
Front-End & E-switches Representative at EMP (Emerging Markets Payments)
[11/2011 – till now]
Job description:
 Card transactions processing between terminal, hosts and Payment systems.
 ATM & POS routing to be authorized either from local or banks host for
credit/debit products.
 Implement banks’ requests and system changes.
 Develop solutions and work arounds for banks’ requests that can’t be
implemented using system parameters.
 System monitoring and make sure to increase efficiency and stability in
transactions flow between hosts and payment systems.
 Second level live support for system bugs and inquiries.

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 Troubleshooting issues and problems that may affect work flow.
 Working to identify and solve issues before customer complains.
 Meet with banks to provide new features and business needs.
 Assist banks to change system parameters to improve efficiency, productivity
and increase of approved transaction with decrease of risk.
 Testing new features before production phase.
 Applying SQL scripts on database to update settings and solve issues.
 Create applications help in work flow, decrease implementation time and
increase quality.
KNOWLEDGE AND EXPERIENCE
Strong Knowledge/Experience of:
 Payment system processing either Issuer or Acquirer.
 Chip & Magnetic cards processing (authentication/authorization).
 3D secure Issuer (VBV & Secure code) service.
 Internet banking service.
 Reward service.
 Notification service (SMS & E-Mails).
 ATM, POS, Card, key management, Chargeback, Risk and settlement
processing.
 Authorization System Administration.
 Analyze, support and investigate interface issues.
 Reporting issues/errors with fixes and suggestion to be discussed with the
Department Head to be avoid in future.
 Request system improvements and new parameters from vendor to simplify
procedures, have more flexible settings and parameters.
Good Knowledge of:
 SQL, C#, C++, Java, ASP, ADO.net, HTML, XML, ABAP (SAP).
COURSES AND CERTIFICATES
 Diploma in Web Design (at YAT learning center). (Sept. – Nov. 2011).
 Mastering Java Programming (at YAT learning center). (July-August 2011).
 Mastering ASP.NET2 (at YAT learning center). (March 2011).
UNIVERSITY PROJECTS
 Parallel Programming (using MPI & Open CL).
 Car Tickets Management System. (using SQL 2005 Server and.net2005 )
 Employee database (using SQL 2005 Server and .net2005 (C#)).
 Data Base Engine (using C# .Net).
 Mini-Max (mini 3D max) (using C#.Net & OpenGL).
 Egypt air database (using oracle 10g).
 Image processing (using Visual Studio®.Net 2008 & C#).
 Medical-Tests-Lab Database (using ADO.net).
 Multi-layer neural network using (using C#).

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GRADUATION PROJECT
“ROBOCUBE”
“Robot arm solving Rubik’s cube”
 Grade: Excellent.
 Software implemented using Microsoft Visual studio (Visual C#).
 Hardware implemented using servo-motors & acrylic.
 The main Objective of the project is to simulate human brain thinking in a
game in the real life like magic cube (Rubik’s Cube) which needs a lot of
thinking from anyone to solve.
SOFT SKILLS
Dynamic, self-motivated and creative computer professional in software.
Accomplish tasks with great sense of responsibility and always expected to
make a positive contribution and prove my efficiency as an asset to the
organization. Excellent problem solving and troubleshooting skills.
 Good communicational skills.
 Good interpersonal skills.
 Ability to work within a team.
 Seek to learn new techniques and get familiar with new software.
LANGUAGES
Arabic Native Language.
English Good command of English written and spoken.
REFERENCES
Mr. Hossam El-Kassas [Front End & E-Switches supervisor at EMP]
References available on request.