Considers several factors that are required to be collected and evaluated to determine the disposition of an application during an enterprise level decommissioning exercise.
1. 1
Applications Prioritization Key Consideration
Functional Technical Application Dependency
L0,L1,L2 and L3
Business
Mapping
Business
Complexity
Business
Criticality
# of Business
Processes
# of Work
Queue
Regulatory
Aspects
Application
Readiness
Remediation
Category
Application
Type & Access
Inflight
Projects
Business
Priority
RTB & CTB
Technology
Footprint
# of Instances
Count of
Technology
Products
# of Issues &
CR’s
Data
Treatment
App
Consumption
in Countries Vs
GBGF
Business
Dependencies
# of Interfaces
# of Business
Users
ITID
Dependency
2. 2
Applications Prioritization Key Consideration - Functional
Business Mapping
• L0 mapping (Banking)
• L1 mapping(Back Office)
• L2 mapping(Lending)
• L3 mapping(Origination)
Business Complexity
• Business complexity of
the application
• Very high, high,
medium, low,
unknown
Business Dependency
• Business dependency of
the application on other
applications
Business Criticality
• Tier 0(Very critical)
• Tier 1(Critical)
• Tier 2(Medium critical)
• Tier 3(Low critical)
Business Processes
• Number of business
processes supported by
the application
• Complexity of the
business processes
Country Mapping
• Number of countries
using the application
• Number of unique
countries using the
application
Work Queue
• Number of work ques in
each business process
• Complexity of the work
ques
• Number of users
Regulatory Aspects
• Regulatory requirements
supported by the
application
• Frequency of reporting
• Data requirements
No. of Business Users
• Number of business
users for each
application
• User roles
Business Priority
• Direction from business
to decom./continue the
application
• Business priority to
decom the application
3. 3
Applications Prioritization Key Consideration – Technical & Other Dependencies
Technology Footprint
• Source technology of the
application
• Technology type –
Generic/Niche
Instances
• Total number of
instances for each
application
• Differences between
instances(Func./Tech.)
Technology Products
• # of Databases
• # of Operating System
• # of technology products
Interfaces
• Sending interfaces
• Receiving interfaces
Data Treatments
• Data treatment for
decom.
• Data archival
requirements
• Data retention reqmnt.
No of Issues & CR’s
• No. of change records
• No. of incidents
• No. of problem records
• Open Evg. issues
RTB & CTB
• Cost of running the
application – RTB
• Cost to transform the
application – CTB
• Funding secured?
ITID Dependency
• # of hardware products
• Share infrastructure
App Ready. for Decom
• Target application
identified and mapped
• Functionality moved to
target application
• Parallel run period
Remediation Category
• Target platform type
(e.g.) – BPM Lite, Appian
Appln. Type & Access
• Mobile/ Desktop
application
• Web application
• Accessed through
emulator or Citrix etc.
Inflight Projects
• Inflight programs for the
application
• Stage of the inflight
programs(not started, in
progress, completed)
4. 4
Applications Prioritization | GWIS Wave Planning for Decommission
Guiding Principles:
Applications with high RTB cost are considered for early decommission (wherever possible) to provide
synergies(47% benefits realized in wave 1 & 2)
Application performing similar functions have been consolidated for wave planning wherever possible to provide
business value realization
Length of a wave depends on the complexity of the applications in that wave
Interdependencies between GWIS applications have been factored into wave planning
Wave planning does not consider the current target state status of the applications
5. 5
Applications Prioritization | GWIS Applications Move Group Sequencing
Move Group 1 Move Group 2 Move Group 3 Move Group 4 Move Group 5
Applications part of fast track
without dependency
1.1
Applications part of the fast
track with dependency
All other applications
without any dependency
in loans and credit cards
High cost and low
complexity
Business complexity and
cost to transform is
medium
Sending and receiving
interfaces are less than 5
Business complexity is
very high
Cost to transform is
medium
Most of the other details
are unknown
Business complexity and cost to
transform is very high
Application is highly critical
No. of sending & receiving
interfaces and business users are
very high
1.2
6. 6
7
3
2 2 2 2
5
2
3
6
1 1
1
8
6
1
4
1
1 1
2
1
2
1
1
3
5
3
7
4
1
2
1
0
5
10
15
20
25
Account Open.
and Main.
ATM &
Cheque
Channels Credit Card Loans &
Mortgages
Others Payments Unit Trust, Ins.
& PF
Move Group 1 SMG 1.1 Move Group 1 SMG 1.2 Move Group 2
Move Group 3 Move Group 4 Move Group 5
Applications Prioritization | GWIS Wave Planning Functional Facts
Application Move Group by domain
Medium complex applications. Planned for decommission in the intermediate wave
Applications with medium complexity are planned for early decommission in wave 1.2
and wave 2. Other few applications are aligned for later waves
Most of the applications are aligned for decommission in later waves as the
applications are either very high in complexity or the details are unknown
Aligned for decommissioning in later waves as the applications are either very high in
complexity or the details are unknown
Most of the applications are planned for wave 2 decommission since they are without
dependency. Other applications are aligned based on complexity
Applications outlined for fast-track decommission are prioritized for the initial wave
and those with high business complexity are aligned for later waves
Account opening and maintenance
Channels, ATM and Cheque
Credit Cards
Loans and Mortgages
Payments
Unit trust, Insurance and others
7. Application performing similar functions by domain
20
16
14 14
0
5
10
15
20
25
Loan/credit card
origination
Account opening and
main.
Loan/credit card
servicing
Document
management
GWIS Analysis – Potential consolidation opportunities
Approximately 70%(64 out of 92) of the GWIS applications are
performing similar functions
65% of the applications are used within a single country – Hong Kong
There is a potential opportunity for consolidation of applications
during transformation to the target state
Potential consolidation opportunity upto 40-50%
Potential business benefits:
Cost synergies by optimizing the “cost to transform”
Accelerated transformation of the applications to target state
Early decommission of applications providing RTB cost
synergies
Application simplification in target landscape
Loan/Credit card
origination
Account opening
and maintenance
Loan/Credit card
servicing
Document
management
SGH mortgage processing, mortgage processing new application, pre/post-processing of credit review to unsecured
overdraft, staff loan processing, etc.
CMB account opening processing, SABB Online Account Maintenance, account opening & closure, Change of Address, Direct
Debit Authorization etc.
Loan drawdown, Disputes, charge back, bonus points redemption, change of personal details, statements, card
replacement, authorization, loan main. etc.
Document indexing and archival, document management and retrieval function, deliver the email and fax request, trade
doc. image capture etc.
13. Deep dive of the sub functions
Application spread by domain
Domain Sub Functions
Loan/Credit card
origination
SGH mortgage processing, mortgage processing new
application, pre/post processing of credit review to
unsecured overdraft, staff loan processing, end-to-
end approval of card loan (MKR), application
Processing, Personal loan processing etc.
Account opening
and maintenance
CMB new account opening processing, SABB Online
Account Maintenance, account opening & closure,
customer demographic changes, Change of Address,
status change for Direct Debit Authorization(DDA),
direct debit authorization, standing instructions etc.
Loan/Credit card
servicing
Loan drawdown, Disputes, charge back, bonus points
redemption, change of personal details, statements,
card replacement, authorization, other call Centre
requests etc., loan maintenance, OD maintenance,
settlement, prepayment etc.
Document
management
Document indexing and archival, document
management and retrieval function, deliver the
email and fax request, trade document image
capture, MPF Signature Image Processing, online
image enquiry function etc.
20
16
14 14
0
5
10
15
20
25
Loan/credit card
origination
Account opening and
main.
Loan/credit card
servicing
Document
management
GWIS Deep Dive – Potential consolidation opportunities around applications performing similar functions
Approximately 70%(64 out of 92) of the GWIS applications are performing similar functions that could be considered for consolidation. 65% of the
applications are used within a single country – Hong Kong
This would be help in
Cost synergies by optimizing the “cost to transform”
Accelerated transformation of the applications
Early decommission of applications
Application simplification in target landscape
14. Application performing similar functions by domain
20
16
14 14
0
5
10
15
20
25
Loan/credit card
origination
Account opening and
main.
Loan/credit card
servicing
Document
management
GWIS Analysis – Potential duplication of functions across GWIS applications
Approximately 70%(64 out of 92) of the GWIS applications are
performing similar functions
65% of the applications are used within a single country – Hong Kong
There is a potential opportunity for consolidation of applications
during transformation to the target state
Potential business benefits:
Cost synergies by optimizing the “cost to transform”
Accelerated transformation of the applications to the target
state
Early decommission of applications providing RTB cost
synergies
Application simplification in target landscape
Domain Instances of similar functions across applications
Loan/Credit card
origination
SGH mortgage processing, mortgage processing new application, pre/post processing of credit review to
unsecured overdraft, staff loan processing etc.
Account opening and
maintenance
CMB account opening processing, SABB Online Account Maintenance, account opening & closure, Change of
Address, Direct Debit Authorization etc.
Loan/Credit card servicing
Loan drawdown, Disputes, charge back, bonus points redemption, change of personal details, statements,
card replacement, authorization, loan main. etc.
Document management
Document indexing and archival, document management and retrieval function, deliver the email and fax
request, trade doc. image capture etc.
15. 15
Applications Prioritization | GWIS Wave Planning Functional View (1/2)
Application spread by waves*
Overall considerations:
Applications with high RTB cost are considered for early decommission (wherever
possible) to provide synergies(47% benefits realized in wave 1 & 2)
Application performing similar functions have been consolidated for wave
planning wherever possible to provide business value realization
Length of a wave depends on the complexity of the applications in that wave
Interdependencies between GWIS applications have been factored into wave
planning
Wave planning does not consider the current target state status of the
applications
Tranche wise considerations:
Tranche 1 Wave 1.1 – Applications part of fast track without dependency
Tranche 1 Wave 1.2 – Applications part of fast track with dependency and other
without dependency applications
Tranche 1 Wave 2 – All other applications without any dependency in loans and
credit cards(high cost and low complexity)
Tranche 1 Wave 3
Business complexity and cost to transform is medium
Sending and receiving interfaces are less than 5
Tranche 1 Wave 4
Business complexity is very high
Cost to transform is medium
Most of the other details are unknown
Tranche 1 Wave 5
Business complexity and cost to transform is very high
Application is highly critical
No. of sending & receiving interfaces and business users are very high
High level considerations in wave planning
18 18
15
13 13
15
0
2
4
6
8
10
12
14
16
18
20
Tranche 1 Wave 1.1Tranche 1 Wave 1.2 Tranche 1 Wave 2 Tranche 1 Wave 3 Tranche 1 Wave 4 Tranche 1 Wave 5
*Total number of GWIS applications - 92
16. 16
Applications Prioritization | GWIS Wave Planning for Decommission
Guiding Principles:
Applications with high RTB cost are considered for early decommission (wherever possible) to provide synergies(47%
benefits realized in wave 1 & 2)
Application performing similar functions have been consolidated for wave planning wherever possible to provide
business value realization
Length of a wave depends on the complexity of the applications in that wave
Interdependencies between GWIS applications have been factored into wave planning
Wave planning does not consider the current target state status of the applications
Move Group 1
Move Group 2
Move Group 3
Move Group 4
Move Group 5
Applications part of fast track without dependency
1.1
1.2 Applications part of fast track with dependency and other without dependency applications
All other applications without any dependency in loans and credit cards
High cost and low complexity
Business complexity and cost to transform is medium
Sending and receiving interfaces are less than 5
Business complexity is very high
Cost to transform is medium
Most of the other details are unknown
Business complexity and cost to transform is very high
Application is highly critical
No. of sending & receiving interfaces and business users are very high
17. 17
Applications Prioritization | GWIS Wave Planning Functional Facts
Account opening and maintenance:
Applications outlined for fast-track decommission are
prioritized for initial wave and those with high business
complexity are aligned for later waves
Channels, ATM and Cheque:
Medium complex applications. Planned for decommission in the
intermediate wave
Credit Cards:
Most of the applications are planned for wave 2 decommission
since they are without dependency. Other applications are
aligned based on complexity
Loans and Mortgages:
Applications with medium complexity are planned for early
decommission in wave 1.2 and wave 2. Other few applications
are aligned for later waves
Payments:
Most of the applications are aligned for decommission in later
waves as the applications are either very high in complexity or
the details are unknown
Unit trust, Insurance and others:
Aligned for decommission in later waves as the applications are
either very high in complexity or the details are unknown
Key Inferences
Application spread by domain
7
3
2 2 2 2
5
2
3
6
1 1
1
8
6
1
4
1
1 1
2
1
2
1
1
3
5
3
7
4
1
2
1
0
5
10
15
20
25
Account Open.
and Main.
ATM &
Cheque
Channels Credit Card Loans &
Mortgages
Others Payments Unit Trust, Ins.
& PF
MG1 SMG 1.1 MG1 SMG 1.2 MG2 MG3 MG4 MG5
MG – Move Group; SMG – Sub Move Group