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Amit Kumar Dash
2225 EGLINTON AVE E, Scarborough, ON - M1K2M7
Cell: 647 878 9272
Amit1607@gmail.com
QA Lead / Test Lead
PROFILE
Sophisticated and seasoned IT professional with 11 years’ experience in Software Testing.
More than 7 years Canadian experience as QA Lead in Banking Domain
Experience in Leading multiple projects for various Web-Based Banking Applications and delivering
them within specified timelines without compromising with quality.
Strong experience is working in Onshore Offshore model as a QA Lead and QA Analyst.
Onsite Coordinator for multiple projects at Onshore in Canada and leading Offshore team of
small/large scale from Onsite.
Proficient in planning different phases of testing & allocating task to the team.
Ability to analyse requirement specification documents and optimize testing efforts
Strong experience in creating Test Plan/Test Strategy document and Requirement Traceability
Strong experience on Functional, Regression, Adhoc, Sanity, Integration, System and UAT Testing
using manual and automation techniques.
Effective communication with all stakeholders involved in the projects.
Active participation in IT and BU meetings and documented key decisions.
Worked extensively in Commercial banking Scotia Connect and Core banking TLS mortgage solution
application for Scotiabank.
Strong experience in customer Payments Files processing systems..
Ability to perform well under high pressures, ability to learn new technologies in short span, ability to
use previous experiences for effective results.
Worked in Teams and is a value addition for the Organization.
TECHNICAL PROFICIENCY
Technology Functional Testing, User Acceptance Testing (UAT), Regression testing,
Adhoc Testing, Sanity Testing, Integration Testing.
Database & Language Oracle, IBM DB2
Defect Tracking HPQC (ALM), Rational Tools
Project acquired Tools HPQC (ALM) , HP QTP (UFT), Rational Tools, Silk Test
Trained Skills HPQC (ALM), HP QTP (UFT), Rational Tools, Silk Test, Mainframes, Vb
Script, Manual Testing Methodologies, Java J2EE, 4 Test Language,
Oracle, IBM DB2.
Domain Banking and Insurance
Sub- Domain Commercial Banking , Core Banking , Fire Insurance
Management Experience Quality Assurance Lead, Onsite Co-ordinator
EXPERIENCE SUMMARY
Name Of the Company Designation Period
Tech Mahindra QA Lead 16th August 2005 – till date
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KEY PROJECTS
The details of the various assignments that I have handled are listed here, in chronological order.
1. Term Lending Service (TLS): Mortgage Solution: CCC Early Renewal Project
Description Term Lending System (TLS) application is developed by Scotiabank to offer mortgages
to the clients with negotiable rates and product type. The application deals with
creating, approving and funding mortgages for the clients. Within TLS the rate on a
mortgage is stored based on these set rates, with the discount/surcharge being
calculated as the difference between this customer’s final rate and the bank standard set
rates for this term and product type.
The objective of this project is to open up Early Renewals and Regular Renewals of
Mortgages in TLS application for Call Centre Transits for both inbound and outbound
calls for Scotiabank client which will improve the early renewal rate and would translate
to higher renewal rates overall. Prior to this project all renewals must be handled by the
branch other than about 10% of mortgage renewals monthly which are sent to the Call
Centre for renewing in the last 30 days. The sheer volume of renewals is difficult for
branches to keep on top of and ultimately about 45% of customer do not renew until the
last month on their mortgage maturity. The key to retaining customers is to contact
them early. Expanding the Call Centre Agents role in TLS by giving them the ability to
process early renewals will be extremely beneficial from both a cost savings and revenue
perspective. Customers will get a MRC letter printed if their mortgages are Early
Renewed by Call Centre Agents.
Role QA Lead , Onsite Co-ordinator
Customer Scotia Bank (The Bank of Nova Scotia), Canada
Period Feb 2016-June 2016
Responsibilities Involved in walkthrough meetings initiated by business team for
requirement documents walkthrough.
Thorough study of requirement documents and analysing the
requirements along with other test team members.
Maintaining query log to record all queries during requirement analysis
and sending it to the Business team for clarifications on a timely basis.
Creating Test plan document and conducting walkthrough on Test plan
with all stakeholders.
Imparting training sessions for offshore team on requirement
clarifications and functionality changes on TLS.
Maintaining HPQC (ALM) –
Creating Requirements in HPQC (ALM) as per QAT standards.
Creating Test plan folder structure for all team members to add Test
cases as per QAT standards.
Ensure all Test cases in test plan are mapped to Requirements
created in HPQC.
Creating and Executing Test cases in Test Lab.
Defect logging and tracking.
Generating different status reports as required during the Execution
phase.
Gathering the latest version of Requirement documents from business
portal whenever published and sharing with the team for test case
updates.
Internal review of test scenarios and test cases created by testing team
and reverting back with comments for any changes or addition required
to the test cases.
Conducting Test case Walkthrough session with all stakeholders and
sending them for sign off from all stakeholders.
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Ensure the review comments are incorporated to the test cases by the
testing team.
Ensure the test cases have complete requirement coverage.
Coordinating with offshore team on a daily basis to provide the
required/relevant information for testing and to remove any blockers
during testing phases.
Tracking the progress of Test case design and Test cases execution by
the team on a daily basis.
Regular communication with the Test Manager regarding the progress in
testing activities and reporting the progress on a timely basis.
Ensure all possible test scenarios are covered by the test cases.
Identify the timelines for every cycle during execution phase.
Ensure all Test cases are executed by the testing team as planned
during test execution phase and before RFR phase starts.
Identifying test cases for RFR phase and ensure all RFR testcases are
executed by the testing team well before RFR Phase ends.
Identify test cases/ test scenarios that will be out of scope for the
project and report to the stakeholders.
Reporting Test Execution status and Defects status from HPQC (ALM) to
all stakeholders on a weekly basis.
Ensure Defects life cycle is strictly followed by testing team and
development team members.
Conducting the Defect triage meeting on a bi weekly basis
Involved in project status meeting and provide required inputs.
Working closely with the Automation team in defining the scope and
functionality feasible for automation.
HP QTP (UFT) to execute automation scripts for Regression test cases
using Scotiabank Framework.
Project specific activities:-
Understanding the existing process for Early Renewal, Regular
Renewal and Auto Renewal of mortgage in TLS.
Regular Co-ordination with TLS and EC Dev team for application
related issues.
Co-ordination with TLS DB team to query existing mortgages with
required conditions from QAT environments and sharing with the
testing team.
High level verification for the changes in MRC letter to make sure the
latest changes are tested properly by the testing team.
Co-ordination with EC team to get the latest version of MRC letters
with every build and sharing the same with the testing team for
testing.
Sending the MRC files to Symchor for printing and verifying the
outputs.
Adhoc testing on Renewals changes for Call Centre and other officer
logins on timely basis to determine the functionality is working as
expected and being tested properly by the team.
Providing adequate test data to the Automation team to validate the
script changes.
Soap UI to create MIMS related mortgages.
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2. Term Lending Service (TLS): Mortgage Solution: MPT Release National Rollout
Description Term Lending System (TLS) application is developed by Scotiabank to offer mortgages
to the clients with negotiable rates and product type. The application deals with
creating, approving and funding mortgages for the clients. Within TLS the rate on a
mortgage is stored based on these set rates, with the discount/surcharge being
calculated as the difference between this customer’s final rate and the bank standard set
rates for this term and product type.
The objective of this project was to National Rollout the enhancements that will improve
the consistency and objectivity of rate negotiations across the branch channel resulting
in a tighter, more optimal distribution of mortgage rates. This project introduces three
new mortgage feature packages for all Branch Transits improving the product selection
experience for the customer. This new line up allows the customer to choose a package
that has the features they value and are willing to pay for. An enhanced, consistent
customer experience is delivered through the use of the new Mortgage Solution Builder
tool. Personal Bankers discover their customer needs and the mortgage features they
value in order to provide the right advice.
Role QA Lead , Onsite Co-ordinaor
Customer Scotia Bank (The Bank of NovaScotia)
Period Sept 2015 – Jan 2016
Responsibilities Involved in walkthrough meetings initiated by business team for
requirement documents walkthrough.
Thorough study of requirement documents and analysing the
requirements along with other test team members.
Maintaining query log to record all queries during requirement analysis
and sending it to the Business team for clarifications on a timely basis.
Creating Test plan document and conducting walkthrough on Test plan
with all stakeholders.
Imparting training sessions for offshore team on requirement
clarifications and functionality changes on TLS.
Maintaining HPQC (ALM) –
Creating Requirements in HPQC (ALM) as per QAT standards.
Creating Test plan folder structure for all team members to add Test
cases as per QAT standards.
Ensure all Test cases in test plan are mapped to Requirements
created in HPQC.
Creating and Executing Test cases in Test Lab.
Defect logging and tracking.
Generating different status reports as required during the Execution
phase.
Gathering the latest version of Requirement documents from business
portal whenever published and sharing with the team for test case
updates.
Internal review of test scenarios and test cases created by testing team
and reverting back with comments for any changes or addition required
to the test cases.
Conducting Test case Walkthrough session with all stakeholde rs and
sending them for sign off from all stakeholders.
Ensure the review comments are incorporated to the test cases by the
testing team.
Ensure the test cases have complete requirement coverage.
Coordinating with offshore team on a daily basis to provide the
required/relevant information for testing and to remove any blockers
during testing phases.
Tracking the progress of Test case design and Test cases execution by
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the team on a daily basis.
Regular communication with the Test Manager regarding the progress in
testing activities and reporting the progress on a timely basis.
Ensure all possible test scenarios are covered by the test cases.
Identify the timelines for every cycle during execution phase.
Ensure all Test cases are executed by the testing team as planned
during test execution phase and before RFR phase starts.
Identifying test cases for RFR phase and ensure all RFR testcases are
executed by the testing team well before RFR Phase ends.
Identify test cases/ test scenarios that will be out of scope for the
project and report to the stakeholders.
Reporting Test Execution status and Defects status from HPQC (ALM) to
all stakeholders on a weekly basis.
Ensure Defects life cycle is strictly followed by testing team and
development team members.
Conducting the Defect triage meeting on a bi weekly basis
Involved in project status meeting and provide required inputs.
Working closely with the Automation team in defining the scope and
functionality feasible for automation.
HP QTP (UFT) to execute automation scripts for Regression test cases
using Scotiabank Framework.
Project specific activities:-
Thorough understanding the existing systems involved in mortgages
creation, like TLS, Recapp and POP .
Understanding the existing MPT Functionality released for Jan 2015
MPT release for TLS.
Gained knowledge on MSBT Tool and Nomis DM from the business
unit.
Imparted training sessions on TLS and MSBT tool to offshore team.
Advised offshore team on mortgage conditioning to fulfil all test
conditions.
Co-ordination with TLS DB team to query existing mortgages to be
used as Test Data with required conditions from QAT environments
and sharing with the testing team.
Regular Co-ordination with TLS and EC Dev team for application
related issues/clarifications.
High level verification for the changes in MRA and MRC letter to
make sure the latest changes are tested properly by the testing
team.
Co-ordination with EC team to get the latest version of MRA and
MRC letters with every build and sharing the same with the testing
team for testing.
Sending the MRA and MRC files to Symchor for printing and
verifying the outputs.
Execution for certain testcase that can’t be executed at Offshore.
Adhoc testing on TLS MPT changes and new MSBT Tool to
determine the functionality is working as expected and being tested
properly by the team
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3. ScotiaConnect : Commercial Online Banking: ADP Onboarding to Scotiaconnect
Description Scotiaconnect is the commercial online banking application developed by Scotiabank to
service different payment types for Commercial customers. Integrated Payments
module on Scotiaconnect application allows authorized Scotiaconnect users of a
customer to view, approve and submit different types of Integrated payments in one
location on Scotiaconnect.
The ADP Onboarding to ScotiaConnect project aims to the changes and enhancements
to Payment Centre (FTM) and ScotiaConnect Online Payment Processing and Reporting
functionality to accelerate the processing of high volumes of payments via SCO and
improve customer experience by advanced reporting capabilities. Introduced solution
should ensure successful on-boarding process and operational activities performed by
customers sending high payment volumes. The changes to Scotiaconnect and FTM were
mainly incorporated with the intension to on board ADP to Scotiaconnect and also open
the scope to on board other similar customers to Scotiaconnect and FTM. The Project
scope includes enhancements to existing standard reports as well as introduction of new
reports affecting all payment types and new data files for EFT payments. The reporting
enhancements will allow retaining the original File ID (FCN) for reference in order to
easily perform payment reconciliation, investigations and traces, and recalls and
reversals. New processing flow will be introduced to allow systems to provide to the
customer response files and reports faster for high volumes of payments sent
Role QA Lead , Onsite Co-ordinator
Customer Scotia Bank (The Bank of NovaScotia)
Period Feb 2015 – Aug 2015
Responsibilities Involved in walkthrough meetings initiated by business team for
requirement documents walkthrough.
Thorough study of requirement documents and analysing the
requirements along with other test team members.
Maintaining query log to record all queries during requirement analysis
and sending it to the Business team for clarifications on a timely basis.
Creating Test plan document and conducting walkthrough on Test plan
with all stakeholders.
Imparting training sessions for offshore team on requirement
clarifications and functionality changes on TLS.
Maintaining HPQC (ALM) –
Creating Requirements in HPQC (ALM) as per QAT standards.
Creating Test plan folder structure for all team members to add Test
cases as per QAT standards.
Ensure all Test cases in test plan are mapped to Requirements
created in HPQC.
Creating and Executing Test cases in Test Lab.
Defect logging and tracking.
Generating different status reports as required during the Execution
phase.
Gathering the latest version of Requirement documents from business
portal whenever published and sharing with the team for test case
updates.
Internal review of test scenarios and test cases created by testing team
and reverting back with comments for any changes or addition required
to the test cases.
Conducting Test case Walkthrough session with all stakeholde rs and
sending them for sign off from all stakeholders.
Ensure the review comments are incorporated to the test cases by the
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testing team.
Ensure the test cases have complete requirement coverage.
Coordinating with offshore team on a daily basis to provide the
required/relevant information for testing and to remove any blockers
during testing phases.
Tracking the progress of Test case design and Test cases execution by
the team on a daily basis.
Regular communication with the Test Manager regarding the progress in
testing activities and reporting the progress on a timely basis.
Ensure all possible test scenarios are covered by the test cases.
Identify the timelines for every cycle during execution phase.
Ensure all Test cases are executed by the testing team as planned
during test execution phase and before RFR phase starts.
Identifying test cases for RFR phase and ensure all RFR testcases are
executed by the testing team well before RFR Phase ends.
Identify test cases/ test scenarios that will be out of scope for the
project and report to the stakeholders.
Reporting Test Execution status and Defects status from HPQC (ALM) to
all stakeholders on a weekly basis.
Ensure Defects life cycle is strictly followed by testing team and
development team members.
Conducting the Defect triage meeting on a bi weekly basis
Involved in project status meeting and provide required inputs.
Working closely with the Automation team in defining the scope and
functionality feasible for automation.
HP QTP (UFT) to execute automation scripts for Regression test cases
using Scotiabank Framework.
Project specific activities:-
Understanding the function for High Volume Online History
payment flow for SSP customers on-boarded through Payment
Centre (PC) for EFT, EDI and Southbound ACH payment services.
Thorough understanding of the new reports (Payment Distribution
Service Report and Recall/Reversal Status Report) and EFT Data
Files will be available as optional reports only to customers on-
boarded through GWA and Payment Centre (PC).
Thorough understanding of the changes made in Scoticonnect , FTM
and GWA to support the high volume payments , new customer files
and reports.
Regular co-ordination with the FTM and SD host dev team to
streamline the generation and validation new EFT Data Files
(RejectedItems Data File, Daily Settlement Data File, Daily Returned
Items Data File) to be generated with new Trancodes .
Tracking the End To End processing of High Volume Payments till
the settlement happens in the host and the customer account gets
balanced on Scotiaconnect.
Ensure all functionalities are tested in UAT phase 1 by the
Scotiabank testing team including Offshore team ,before ADP testing
team joins the testing for UAT phae2.
Streamlining the UAT Phase 2 testing for ADP team by providing
them adequate test data like the server links , Agreement Ids and
Scotiaconnect login credentials from UAT environment.
Co-ordinating with the dev team of all interfacing system to build
right connections for ADP to do UAT phase 2 Testing.
Adhoc testing on all new Data Files and Reports on timely basis to
determine the reports are getting generated according to the specs
as intended for ADP and also to ensure that the testing team is
rightly validating the files and reports with the testcases.
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4. ScotiaConnect : Commercial Online Banking: LVP Payment Centre IPIR Payments
Description Scotiaconnect is the commercial online banking application developed by Scotiabank to
service different payment types for Commercial customers. Integrated Payments
module on Scotiaconnect application allows authorized Scotiaconnect users of a
customer to view, approve and submit different types of Integrated payments in one
location on Scotiaconnect.
The LVP Payment Centre IPIR Payments project aims to deliver an improved payment
offering to Scotiabank customers through functionality enhancements on the current
ScotiaConnect (SC) system .
The objective of LVP Payment Centre IPIR Payments is as follows :
To provide customers with the ability to perform a variety of payment types
such as Wires, EFT, ACH and EDI through the Integrated Payments (IP)
solution.
All IPIR Payments Wires, EFT, ACH and EDI would be transmitted through
FTM (Financial Transaction Management system) for processing/initial
validation and would be transmitted to their respective Host systems for
settlement.
All IPIR Payments customers would be on boarded to Scotiaconnect and FTM
through GWA application.
New Batch File formats are introduced for Customers using batch payments for
IPIR Payments that would be supported by both FTM and Scotiaconnect.
Role QA Lead , Onsite Co-ordinator
Customer Scotia Bank (The Bank of NovaScotia)
Period Aug 2011 – Jan 2015
Responsibilities Involved in walkthrough meetings initiated by business team for
requirement documents walkthrough.
Thorough study of requirement documents and analysing the
requirements along with other test team members.
Maintaining query log to record all queries during requirement analysis
and sending it to the Business team for clarifications on a timely basis.
Creating Test plan document and conducting walkthrough on Test plan
with all stakeholders.
Imparting training sessions for offshore team on re quirement
clarifications and functionality changes on TLS.
Maintaining HPQC (ALM) –
Creating Requirements in HPQC (ALM) as per QAT standards.
Creating Test plan folder structure for all team members to add Test
cases as per QAT standards.
Ensure all Test cases in test plan are mapped to Requirements
created in HPQC.
Creating and Executing Test cases in Test Lab.
Defect logging and tracking.
Generating different status reports as required during the Execution
phase.
Gathering the latest version of Requireme nt documents from business
portal whenever published and sharing with the team for test case
updates.
Internal review of test scenarios and test cases created by testing team
and reverting back with comments for any changes or addition required
to the test cases.
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Conducting Test case Walkthrough session with all stakeholde rs and
sending them for sign off from all stakeholders.
Ensure the review comments are incorporated to the test cases by the
testing team.
Ensure the test cases have complete requirement coverage.
Coordinating with offshore team on a daily basis to provide the
required/relevant information for testing and to remove any blockers
during testing phases.
Tracking the progress of Test case design and Test cases execution by
the team on a daily basis.
Regular communication with the Test Manager regarding the progress in
testing activities and reporting the progress on a timely basis.
Ensure all possible test scenarios are covered by the test cases.
Identify the timelines for every cycle during exe cution phase.
Ensure all Test cases are executed by the testing team as planned
during test execution phase and before RFR phase starts.
Identifying test cases for RFR phase and ensure all RFR testcases are
executed by the testing team well before RFR Phase ends.
Identify test cases/ test scenarios that will be out of scope for the
project and report to the stakeholders.
Reporting Test Execution status and Defects status from HPQC (ALM) to
all stakeholders on a weekly basis.
Ensure Defects life cycle is strictly followed by testing team and
development team members.
Conducting the Defect triage meeting on a bi weekly basis
Involved in project status meeting and provide required inputs.
Working closely with the Automation team in defining the scope and
functionality feasible for automation.
HP QTP (UFT) to execute automation scripts for Regression test cases
using Scotiabank Framework.
Project specific activities:-
Understanding the existing systems for payment flow for ACH, EFT
and Wires payments.
Through understanding of the new functionality introduced in SCO ,
FTM and GWA for ACH ,EFT , EDI and Wire Payments due to the
Low Value Payments project.
Ensured the Scotiaconnect functionalities are tested by both
Roaming and Token users for true pass testing.
Regular Co-ordination with all Host systems (SD, EO, DOM ACH,
INT ACH, BESS, Walstreet) that would process the IPIR payments.
Regular co-ordination with the FTM business and dev team to
understand the customer batch files specification and validations
Tracking the IPIR payments end to end till the settlement happens in
the host and the customer account gets balanced on Scotiaconnect.
Tracking and validating the files and reports that would be produced
by each host system and FTM for every payment types.
Adhoc testing on timely basis to determine the stability of all
applications involved in the project.
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ACADEMIC PROFILE
Course Institution Major and Specialization
Bachelor of Engineering
Institute of Technical Education and
Research (I.T.E.R), Odisha, India
Computer Science.
STATUS IN CANADA
Status Validity
Permanent Resident (PR) March - 2021