1. Exceptionalproblemsolverwitheffectivecommunicationskills.
Resourcefulandexceptionallearnerwithastrongdrivetosuccessandimprovements.
Qualityandcustomerservicefocusedwithextensiveexperience.
Over15yearsofprofessionalexperienceinInformationTechnology.
Yearsofhands-onexperienceinreplacinganyhardwareandvastknowledgeofmanysoftware.
TTrackrecordofcollaborationwithco-workerstoachievemaximumefficiencyandfullsystem
functionality.
Proficientindrivingimprovementsintechnologyandrelatedprocedures.
SUMMARYOFQUALIFICATIONS
CompTIAA+(220-701and220-702) Completedin2007
CompTIANetwork+ Completedin2007
CompTIASecurity+ Completedin2013
CERTIFICATION
BachelorofScienceinBusinessAdministration(MinorinFinance) 2002-2004
SUNYIT(StateUniversityofNewYorkInstituteofTechnology)
AssociateDegreeinBusinessAdministration 1999-2002
MVCC(MohawkValleyCommunityCollege)
EDUCATION
TECHNICALEXPERTISE
EXPERIENCE
Ahighlymotivatedand
extremelycompetentindividual
withextensiveexperiencein
boththeInformation
Technologyfieldaswellasin
Business.
AAccomplishmentsacross
multiplefieldshaveprovided
provenrecordsforextensive
skills,achievements,and
knowledge.
HHavingastrongvisionfor
successfuloutcomeswithboth
clientsandcolleagues,have
contributedtomultiple
relationshipsbothpersonaland
professional.
EExtremelyreliableand
dependableindividualwith
highestcommitmentto
professionalandpersonal
excellence.
ABOUT
PROFILE
ITSupportSpecialist
AMIRMUSIC