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INTERLOANS IN AINTERLOANS IN A
SMALL(ish) PUBLICSMALL(ish) PUBLIC
LIBRARYLIBRARY
The WHO, WHAT, WHEN,The WHO, WHAT, WHEN,
...
QLDC LibrariesQLDC Libraries
“Whakapapa”“Whakapapa”
QLDC Library “whanau”QLDC Library “whanau”
7 libraries7 libraries
2 ‘b...
QLDC Community ProfileQLDC Community Profile
2013 Census updated April 152013 Census updated April 15
REGION
Estimated Res...
14 libraries in our “hapu”14 libraries in our “hapu”
Access to 205,000 itemsAccess to 205,000 items
LIBRARY
Arrowtown
Glen...
2 QLDC ILL Hubs2 QLDC ILL Hubs
“iv. to meet a turnaround time….”
ARROWTOWN & WANAKAARROWTOWN & WANAKA
One of my ‘hats’ for...
ARROWTOWN LOGIN = BORROWER + LENDERARROWTOWN LOGIN = BORROWER + LENDER
WANAKA LOGIN = BORROWER ONLYWANAKA LOGIN = BORROWER...
QLDC Libraries as LenderQLDC Libraries as Lender
QLDC items sent to other librariesQLDC items sent to other libraries
Year...
QLDC Libraries as borrowerQLDC Libraries as borrower
Items sent for our borrowers – both hubsItems sent for our borrowers ...
WHO, WHY & WHAT?WHO, WHY & WHAT?
QLDC (Wanaka) patrons requesting ILLsQLDC (Wanaka) patrons requesting ILLs
 Daily patron...
READING A SERIESREADING A SERIES
READING ‘BUCKET’ LIST OF 239 titles….READING ‘BUCKET’ LIST OF 239 titles….
23
4 A Natural History of Human Thinking Michae...
““Ask that mountain”Ask that mountain”
LENDERLENDER
LEND TO ALL SORTS PUBLIC/TERTIARY LIBS, GOVTLEND TO ALL SORTS PUBLIC/T...
INCOMING ILLs for QLDC patronsINCOMING ILLs for QLDC patrons
Catalogued, issued, and patron emailed/calledCatalogued, issu...
Borrowed ILL items - covered barcode – Kotui!Borrowed ILL items - covered barcode – Kotui!
QLDC items lent - “Wanaka Interloan” borrowerQLDC items lent - “Wanaka Interloan” borrower
My workroom ILL bookMy workroom ILL book
2 things I like…2 things I like…
Wanaka Library ILLsWanaka Library ILLs
 Regular checking (30+mins)Regular checking (30+mins)
 Borrow from?Borrow from?
–...
Some final thoughts re DIA and Te PunaSome final thoughts re DIA and Te Puna
 Amazingly user-friendly softwareAmazingly u...
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LIANZA Otago Southland LA Day 2015 - Interlibrary Loan, part 2

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Part two of a two-part presentation, by Amber Nicholson (University of Otago) and Julie Stretch (Wanaka Public Library), on Document Delivery (Interlibrary Loan) - comparing a large academic library with a regional public library. Presented at the LIANZA Otago Southland LA Day, May 7, 2015.

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LIANZA Otago Southland LA Day 2015 - Interlibrary Loan, part 2

  1. 1. INTERLOANS IN AINTERLOANS IN A SMALL(ish) PUBLICSMALL(ish) PUBLIC LIBRARYLIBRARY The WHO, WHAT, WHEN,The WHO, WHAT, WHEN, WHERE, WHY AND HOWWHERE, WHY AND HOW
  2. 2. QLDC LibrariesQLDC Libraries “Whakapapa”“Whakapapa” QLDC Library “whanau”QLDC Library “whanau” 7 libraries7 libraries 2 ‘big’2 ‘big’ 2 ‘medium’2 ‘medium’ 3 ‘small’3 ‘small’
  3. 3. QLDC Community ProfileQLDC Community Profile 2013 Census updated April 152013 Census updated April 15 REGION Estimated Resident Population QLDC TOTAL LIBRARY USERS 29,730 17670 (59.43%) AREA   Arrowtown 2580 Glenorchy 380 Hawea 2280 Kingston 250 Makarora 96 Queenstown 17010 Wanaka 7134 ETHNICITY: 84% European; 7% Asian; 5% Maori; 1% Pacific; 3% Other
  4. 4. 14 libraries in our “hapu”14 libraries in our “hapu” Access to 205,000 itemsAccess to 205,000 items LIBRARY Arrowtown Glenorchy Hawea Kingston Makarora Queenstown Wanaka Alexandra Clyde Cromwell Maniototo Millers Flat Omakau Roxburgh
  5. 5. 2 QLDC ILL Hubs2 QLDC ILL Hubs “iv. to meet a turnaround time….” ARROWTOWN & WANAKAARROWTOWN & WANAKA One of my ‘hats’ for the past 2 yearsOne of my ‘hats’ for the past 2 years
  6. 6. ARROWTOWN LOGIN = BORROWER + LENDERARROWTOWN LOGIN = BORROWER + LENDER WANAKA LOGIN = BORROWER ONLYWANAKA LOGIN = BORROWER ONLY
  7. 7. QLDC Libraries as LenderQLDC Libraries as Lender QLDC items sent to other librariesQLDC items sent to other libraries Year LENDER Requests Shipped Not Supplied   May13-Apr14 183 98 84   May14-Apr15 145 82 60    Our choice to not lend (non supply) may be due to:Our choice to not lend (non supply) may be due to: – New/very popular itemNew/very popular item – Valuable item… etc etcValuable item… etc etc
  8. 8. QLDC Libraries as borrowerQLDC Libraries as borrower Items sent for our borrowers – both hubsItems sent for our borrowers – both hubs Month BORROWER Received May13-Apr14 367 May14-Apr15 237
  9. 9. WHO, WHY & WHAT?WHO, WHY & WHAT? QLDC (Wanaka) patrons requesting ILLsQLDC (Wanaka) patrons requesting ILLs  Daily patron – fluent French+Daily patron – fluent French+  Working through reading lists - NYRBWorking through reading lists - NYRB  Home schoolersHome schoolers  Tertiary studentsTertiary students  Incomplete fiction seriesIncomplete fiction series  Requests from variety patrons – often what theyRequests from variety patrons – often what they request is interesting, topical…request is interesting, topical…  Mostly adult non fiction books, sometimes DVD orMostly adult non fiction books, sometimes DVD or fulltextfulltext  A wonderful shared national resource: nobody canA wonderful shared national resource: nobody can stock everything….stock everything….
  10. 10. READING A SERIESREADING A SERIES
  11. 11. READING ‘BUCKET’ LIST OF 239 titles….READING ‘BUCKET’ LIST OF 239 titles…. 23 4 A Natural History of Human Thinking Michael Tomasello Arts & Letters 23 5 The Accidental Species Henry Gee NYRB Advert 23 6 The confidence trap David Runciman NYRB Advert 23 7 The Watchdog that Didn't Bark Dean Starkmen NYRB Advert 23 8 Capital in the Twenty-first Century Thomas Piketty and Arthur Goldhammer Arts Daily Review 23 9 Engineers of Victory: The Problem Solvers Who Turned the Tide in the Second World War Paul Kennedy NYRB Dec
  12. 12. ““Ask that mountain”Ask that mountain” LENDERLENDER LEND TO ALL SORTS PUBLIC/TERTIARY LIBS, GOVTLEND TO ALL SORTS PUBLIC/TERTIARY LIBS, GOVT DEPTS….DEPTS….
  13. 13. INCOMING ILLs for QLDC patronsINCOMING ILLs for QLDC patrons Catalogued, issued, and patron emailed/calledCatalogued, issued, and patron emailed/called
  14. 14. Borrowed ILL items - covered barcode – Kotui!Borrowed ILL items - covered barcode – Kotui!
  15. 15. QLDC items lent - “Wanaka Interloan” borrowerQLDC items lent - “Wanaka Interloan” borrower
  16. 16. My workroom ILL bookMy workroom ILL book 2 things I like…2 things I like…
  17. 17. Wanaka Library ILLsWanaka Library ILLs  Regular checking (30+mins)Regular checking (30+mins)  Borrow from?Borrow from? – Prefer regional, South Island if availablePrefer regional, South Island if available – Non charging librariesNon charging libraries – Costs our patrons $7/ILL item (courier fee) –Costs our patrons $7/ILL item (courier fee) – more if lending library charges usmore if lending library charges us  Some ILL requests inform QLDC purchasing – newSome ILL requests inform QLDC purchasing – new titles etctitles etc  QLDC Libraries are non IBS – not ideal for costs…QLDC Libraries are non IBS – not ideal for costs…  All items courieredAll items couriered  Regularity of database update – challenge asRegularity of database update – challenge as lender/borrower – additions/deletionslender/borrower – additions/deletions
  18. 18. Some final thoughts re DIA and Te PunaSome final thoughts re DIA and Te Puna  Amazingly user-friendly softwareAmazingly user-friendly software  Great web informationGreat web information  Incredibly helpful staffIncredibly helpful staff – Prompt email repliesPrompt email replies – Regular Email updatesRegular Email updates (“tips and tricks”)(“tips and tricks”) – TrainingTraining  Kaye Foran (DIA) currently researching ILL trendsKaye Foran (DIA) currently researching ILL trends (2005-2014 and beyond)(2005-2014 and beyond) – Aim: track & identify trends or problems needAim: track & identify trends or problems need address maintain confidence in and allegiance toaddress maintain confidence in and allegiance to a national ILL systema national ILL system (results soon….)(results soon….)

Part two of a two-part presentation, by Amber Nicholson (University of Otago) and Julie Stretch (Wanaka Public Library), on Document Delivery (Interlibrary Loan) - comparing a large academic library with a regional public library. Presented at the LIANZA Otago Southland LA Day, May 7, 2015.

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