2. What is communication
Mode of communication
Is communication equal to words
Channels for good communication
Importance of communication for effective
relationship building
Link between communication and Relationship
Using communication for effective relationship
building
Conclusion
3. The dictionary defines communication as:
the act of transmitting
a giving or exchanging of information, signals, or
messages as by talk, gestures, or writing
the information, signals, or message
close, sympathetic relationship
a means of communicating; specif., a system for
sending and receiving messages, as by telephone,
telegraph, radio, etc.
a system as of routes for moving troops and material
a passage or way for getting from one place to another
the art of expressing ideas, esp. in speech and writing
the science of transmitting information, esp. in symbols
6. Communication is not just the words you use.
It is using lesser words and obtain a greater
impact.
Communication in essence is the Key to
Building Relationships
7. Body movements and posture
facial expressions
Gestures
Eye contact
voice volume, tone, rate, and inflection
8.
9.
10. you must learn to discern
which relationships are
worth building for the long-
term and which
relationships are best left as
temporary acquaintances.
11. Never close the door
on anyone!
This means, Don’t burn
your bridges, you
never know when you
might meet up with
them again.
12. keep most people at an
arm’s distance to avoid
relationship
complications.
13. Learning to speak our truth with
compassion is very helpful in winning the
trust and respect of most people
14. we must develop win-
win strategies to
demonstrate sincere
regard for everyone’s
concerns.