1. MATTINGLY, ALLI MARIE
Louisville,KY,40299| 502-500-0536 | ammatt08@gmail.com
OBJECTIVE
Outstandingcustomer serviceskills with over ten yearsof experience,I amlookingto
directmy skillstowardsa morespecificgoal:findingbalancewith fitnessandhealth.
Through lifestylechangesithasbeen madeobviousto methathealth and fitnessarea
top priority.I nowwantto takemy passionand peopleskills to help educateand coach
thosein need of guidance.I began studyingto becomea Certified Personal Trainer in
January 2016andplan to havethatcompleted by September 2016.I havea desireto
seeothers achievesuccessand lookforward to beinga factorin theirpositivelifestyle
changes;in factI amalso intheprocessof creatinga meal prep business.I amlooking
for a placeI can growanddevelopwhilebeinga fast-paced and handson learner.
Workinghardtowardsa goal and watchingothersachievetheirgoalsissomethingthat
motivates meto work harder and constantly push to bea better version of myself
SKILLS
Certification
· CPR/AED certified
Software
· ProficientinMicrosoftOfficeprograms
EXPERIENCE
March 2015-
Present
LeasingandMarketingProfessional, EdR
· Roomassignmentandchangesin Residential Management System(RMS) and building
leases in AMSI Property ManagementSystem
· Mange/create3-10spreadsheets atall times
· Synchronizevendorsfor Move-inDay and monthly ResidentAppreciation events
· Createa monthly newsletter with information for residents,alongwith keepingsocial
media up to date
· Presentatorientationevents for firstyear and transfer students
· Constantcommunication with staff,parents and studentsaswell as providecustomer
servicefor parentsandstudents
· Workingin a complexteamenvironment
· Self-guided interms of work completion
· Knowledgeof FERPAlaws
· Award:“MeritoriousService”to thestudents and Housingorganization of the
University of Louisville

2. Page2
July 2010- March
2015
Waitress, Mark’sFeed Store
· Primary function to provideservice to patrons
· Handled cash andcreditcardtransactions
· Heavily interacted with general public
· Responsiblefor successful grandopeningof a newlocation
March 2013-
October 2014
VaultAssociate/ TeamLead, Travelex Currency Exchange
· Responsiblefor knowingvital information on various currencytypes (denominations
and codes)
· Worked closely with FedEx,UPS,Brinksandother armored companies
· Worked with Excel,TOMand HEATdocuments and systems
· Worked closely with other branches country-wide
· Lead both firstand secondshiftteams;totally approximately 20-30peoplein pulling
currency to fulfil orders,countand balancemoney comingin fromother branchesand
assisted with error resolution
· Responsiblefor balancingof over 40 differentcurrencies by analyzingordersthatcame
in versusmoney sentout
· Worked closely with other VaultAssociatesand Management in makingshortand long
term plans,aswell asany customer serviceissues
EDUCATION
January 2016-
Present
ACE Personal Trainer Certification
August2011-
September 2014
BS ,ProjectManagement, ITTTechnical InstituteOnlineDivision
Graduation GPA:3.7
August2003- May
2007
N/A, Sacred Heart Academy