Building Innovation Communities                    in Healthcare                            Sao Paolo                     ...
BUSINESS OVERVIEW© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING   COMPANY CONFIDENTIAL
The Business NHSIL is Innovation Manager for the NHS in London    1.3 million staff.                             A not-fo...
Customers Our customers are the London NHS Trusts  Objectives                                 Primary Care  • Improve pati...
Services We support healthcare innovation in 3 ways              Time                                        Expertise    ...
Track Record  Key Achievements                                              Measurable impact in 2009/10                  ...
Operating Model                                                    High-Throughput Innovations ManagementStage         0  ...
THE NEW AGENDA IN HEALTHCARE© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING   COMPANY CONFIDENTIAL
Challenge               “Deliver more and better services. For less.”Budget cuts of £20Bn by 2014 are driving healthcare i...
How? NHSIL is moving beyond product innovation to strengthen support for the new agenda in healthcare                “Face...
INNOVATION STORIES© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING   COMPANY CONFIDENTIAL
Oslo intensive care unit: Preparing syringes                                                                           2.8...
A night out on the town in London… Alcohol was main or secondary cause of 207,800 NHS admissions in 2006-7 London Ambulanc...
Up to four ‘booze buses’                                                   Brian Hayes, veteran Paramedic                 ...
BUILDING INNOVATION COMMUNITIES© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING   COMPANY CONFIDENTIAL
Challenge Ideas are everywhere                                                                         When you get       ...
Response Social software is already in wide use in London healthcare   Simple to use   Available from        home   Low...
However… Conversation and gathering ideas is good, but not sufficient                                                  Bet...
SolutionProvide highly configurable web-based, platform-as-a-serviceCombine social software functionality with innovation ...
Opportunity Infrastructure enables greater engagement and improved collaboration around shared challenges  A means to…    ...
Oslo Uni Hospital Full roll-out through 2010  All 22,000 employees   submit ideas and   challenges and work   together to...
London Pilot You’re Welcome: Pharmacy Commissioning  Objective   Enable 45 pharmacies to improve the quality   and consis...
US CustomerCIMIT Model: Find, Fund, Facilitate in Healthcare - Worldwide                                                  ...
SummaryAddresses current policy. Facilitates solutions • Stimulates and captures new healthcare ideas                     ...
If all of your employees and the  people across your network  could engage and collaborate  better together, how much  fas...
Innovation Management Consulting                      Help governments, organisations and companies toIntent              ...
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Apresentação Michael Rivers | OIS2010 | Case de inovação aberta na área da saúde

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Apresentação Michael Rivers | OIS2010 | Case de inovação aberta na área da saúde

  1. 1. Building Innovation Communities in Healthcare Sao Paolo 1 December 2010
  2. 2. BUSINESS OVERVIEW© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  3. 3. The Business NHSIL is Innovation Manager for the NHS in London  1.3 million staff. A not-for-profit innovations Largest employer in management and medical Europe, 3rd largest in product development company the world Set up at the end of 2005 to  Employs most science commercialise innovations graduates in the UK and intellectual property from 54 NHS Trusts across  Annual budget > £90bn London  >430 Trusts in England Provides innovation management services to  >835,000 patients visit > 170,000 NHS staff their GP every day 22 industry professionals with technology management experience from international R&D groups world-wide© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  4. 4. Customers Our customers are the London NHS Trusts Objectives Primary Care • Improve patient Trusts 21 well-being, faster • Generate revenues for NHS Trusts • Reduce healthcare 2010 Mental Health costs Trusts 10 • Motivate inventors 54 (e.g. Clinicians) • De-risk medical Members products for rapid industry adoption • De-risk investments for VCs NHS • Contribute to economic Trusts 23 development© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  5. 5. Services We support healthcare innovation in 3 ways Time Expertise Money We have 22 people with We make available a critical mass We help inventors to diverse backgrounds who of expertise and experience overcome funding devote all their time to • Engineers hurdles innovation • IP Specialists • Proof of Concept Fund • Drug discovery • Project Managers • Seed Fund • Molecular biology • Health Economists • Biochemistry • Business Development Experts • General medicine • Access to Commercial Partners • Bioinformatics • Finance and Marketing • Medical engineering • Backgrounds: Industry, Blue-Chips, • Software and e-learning Start-ups, Communications, SMEs, Medicine, • Assistive technology© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  6. 6. Track Record Key Achievements Measurable impact in 2009/10 Healthcare innovations received Deepened relationships with member 1,345 from London NHS Hospitals trusts  increased revenues 48 Products licensed  built loyalty of key inventors  trained almost 2,000 NHS personnel 35 Patent families filed Increased disclosures to 425, including 218 Proof of Concept applications 32 Products in development Improved strength and value of pipeline  >80% stopped in 7 – 10 days Products in late stage product  <8% reach R&D or BD 30 development  ~6-7% reach market Strengthened product portfolio 28 Products already on the market  88 active projects  18 products in development 10 Start-up opportunities  22 products in commercialisation Start up companies already Concluded 13 licenses 2 formed© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  7. 7. Operating Model High-Throughput Innovations ManagementStage 0 Disclosure 1 Pre-Screening 2 Evaluation 3 Validation 4 Development Fast Track: Leap one or more gates Spin outs Licences G3 G2 G1Disclosures G0Inventions Decline, Hold, Transfer © 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  8. 8. THE NEW AGENDA IN HEALTHCARE© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  9. 9. Challenge “Deliver more and better services. For less.”Budget cuts of £20Bn by 2014 are driving healthcare innovation Clinicians in the driving seat Hospitals and providers free to innovate Stronger incentives to adopt best practice  Discover, develop, deploy new technologies  Implement ideas for operational performance improvement  Find new, improved, more efficient ways to Patients come first ! deliver services Improve quality and outcomes! This requires a systemic approach to innovation Cut bureaucracy! that involves changes in attitude and behaviour Increase efficiency! How do you encourage (all of) your people to become more “innovative”?© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  10. 10. How? NHSIL is moving beyond product innovation to strengthen support for the new agenda in healthcare “Faced with real budget cuts, the NHS must deliver higher quality care for less. This requires innovation to be installed throughout the organisation. The necessary improvements in operational performance improvement and in service innovation can only be achieved when all employees are systematically engaged - in surfacing challenges, offering ideas, shaping solutions and working together to implement these improvements.” David Chilvers, CEO NHSIL© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  11. 11. INNOVATION STORIES© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  12. 12. Oslo intensive care unit: Preparing syringes 2.8 hours per ICU patient per day Aim Safer, more effective ordination of medication Study by ICU team Solution: Automate intravenous medication Next Step Specify robot-based solution Identify commercial partners© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  13. 13. A night out on the town in London… Alcohol was main or secondary cause of 207,800 NHS admissions in 2006-7 London Ambulance Service received 60,000 alcohol-related calls in 2008 Increase over three years ago 28% 6% of workload
  14. 14. Up to four ‘booze buses’ Brian Hayes, veteran Paramedic Waterloo Ambulance Stationoperate in central LondonCrewed by three staffAttend people who are drunkand in need of medicalattentionTake a group of patients tohospital in one trip, rather thansend multiple ambulancesImpact• Improved ambulance turnaround times• Improved response times for more life-threatening cases• Reduction in A&E admissions• Better liaison between alcohol: care, charities, agencies © 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  15. 15. BUILDING INNOVATION COMMUNITIES© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  16. 16. Challenge Ideas are everywhere When you get the right people in a room, create the right incentives and eliminate distractions, you can gather a lot of good ideas… but what happens the moment those people walk out of the room?© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  17. 17. Response Social software is already in wide use in London healthcare  Simple to use  Available from home  Low control, low influence  Not measurable  Unsystematic  Not secure How do we enable this latent collaboration to flourish ?© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  18. 18. However… Conversation and gathering ideas is good, but not sufficient Better managed engagement and collaboration To be productive, innovation communities need the right support: Platform combines familiar Ideas Knowledge social networking with idea Innovation management Community Process aggregates employee Challenges Experience knowledge and experience to capture and develop the best ideas Portfolio management Strong back-end system allows Process management you to filter and progress ideas efficiently Roles to facilitate this activity Metrics to monitor the flow and value of ideas through the pipeline Innovation Communities need dedicated platform support© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  19. 19. SolutionProvide highly configurable web-based, platform-as-a-serviceCombine social software functionality with innovation management discipline Discuss Challenge Ideas Enrich Evaluate Develop Implement© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  20. 20. Opportunity Infrastructure enables greater engagement and improved collaboration around shared challenges A means to… Healthcare examples… • Complete an episodic • Engage patients and patient challenge bodies • Systematically stimulate • Create and adapt clinical care pathways and manage continuous operations improvement • Build networks within and between organisations • Create and sustain • Link with local authorities and professional networks public health agencies • Share know-how and • Build and share a central best practice repository of relevant material© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  21. 21. Oslo Uni Hospital Full roll-out through 2010  All 22,000 employees submit ideas and challenges and work together to develop them into valuable outcomes  TTO involvement for commercialisation  Individual workspaces for each R&D project  Forums, information- sharing for interest groups, departments  Resource library – equipment or facilities, registered for the purposes of sharing across projects, units and organisations  Collaboration between OUH and local healthcare authorities – integrated healthcare© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  22. 22. London Pilot You’re Welcome: Pharmacy Commissioning  Objective Enable 45 pharmacies to improve the quality and consistency of services offered to young people, in the interests of public health and wellness.  Scope Provide more effective support to Pharmacists, enabling them to achieve accreditation more efficiently and easily. First step in building a professional network driven by communication, development support and sharing of good practice  Status Short Deployment. Live since August 2010. Content and participants managed well by Community Pharmacy Commissioning Support Officer 32 of 45 pharmacies have submitted Action Plans as the first step towards Accreditation 40 % acceleration over similar initiative  Opportunity Leverage experience, infrastructure and best practice by extending to Newham, City and Hackney Offer as core support for You’re Welcome programme at sector, regional, national level Incorporate into Pharmacy Workstream at sector level© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  23. 23. US CustomerCIMIT Model: Find, Fund, Facilitate in Healthcare - Worldwide “CIMIT fosters First Application: interdisciplinary Manage the targeted collaboration among world- call, submission and class experts in medicine, science evaluation of 10,000 and engineering, funding proposals for in concert with industry and healthcare innovation government, to projects. Online. rapidly improve patient care From January 2011© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  24. 24. SummaryAddresses current policy. Facilitates solutions • Stimulates and captures new healthcare ideas “We envisage that and solutions Induct’s software platform will be at • Generates “Big Society” thinking: motivates and the heart of calls to action everyone-driven, online innovation • Evidences QIPP successes communities focused on ideas (Quality, Innovation, Productivity, Prevention) for operational • Diffuses innovations and spreads best practice improvement and service innovation • Joins up disparate parts of care pathways in healthcare, in London and • Many applications in public health and wellness beyond.” David Chivers, CEO NHS Innovations London Where do you see opportunities in Brasil?© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL
  25. 25. If all of your employees and the people across your network could engage and collaborate better together, how much faster could your business move forward? Michael Rivers Head of Xpedite Consulting m +44 (0)7768 747447 skype mwrivers e mrivers@xpedite-im.com© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL w xpedite-im.com
  26. 26. Innovation Management Consulting Help governments, organisations and companies toIntent build, strengthen and operate innovation capabilityScope Capability Development and Management Innovation Pipeline Evaluation and Virtual Project Business Company Agenda Development Prioritisation Development Development Creation Skills and Organisation Process management, Metrics Innovation Management TechnologyProposition With our real-world track record in Innovation Management, we can show you HOW to achieve more – faster and with better output© 2010 XPEDITE INNOVATION MANAGEMENT CONSULTING COMPANY CONFIDENTIAL

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