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DEI Challenges and
Success
All Things Open - Inclusion & Diversity in Open Source
15/Oct/2023 @ Raleigh, NC
Efraim Marquez-Arreaza
Telco Operations Manager & Unidos Leadership
Efraim Marquez-Arreaza
Telco Operations Manager & Unidos Leadership team
Hispanic Heritage Month
Mes de la Herencia Hispana
15/Sep - 15/Oct
󰑔
● Diversity & Inclusion (D&I)
● Diversity, Equity & Inclusion (DEI)
● Diversity, Equity, Inclusion & Belonging (DEIB)
● Employee Resource Group (ERG)
● Business Resource Group (BRG)
Acronym
● March 1993: 1-2 people
● March 2023: 20,000+ people
● Headquarters: Raleigh, NC
● World locations:
95+ offices in 35+ countries
● Multiple languages:
English, Español, Português, and
many others
● Red Hat’s Community and Social
Responsibility Report in the US:
○ 4% Hispanic/Latine associates
○ 1% Hispanic/Latine leadership
● DEI communities are
self-organized and
volunteer-run
● No Chief DEI Officer role
2019
Unidos Mission focuses on connecting and supporting the Hispanic /
Latine community while promoting recruitment, retention, and growth
opportunities. Also, we strive to increase diversity awareness and help
educate fellow associates on Hispanic/Latine history and culture
Who can join Unidos?
● Associates who identify as Hispanic/Latine in the US
● Associates around the world
● Non Spanish/Portuguese speakers
● Allies
2019
2020
Challenges
● Pandemic / Covid-19
(Mar/2020)
● Associates not self-identifying
as Hispanic/Latine
○ No Hablo (non Spanish
speakers)
● Identity labels
○ Latino vs Latina vs Latinx vs
Latine
● Small volunteer leadership team
● US centric
Success
● Official kick-off with dance lessons
(Feb/2020)
● Cafecito meet-up (ad-hoc)
● Hispanic Heritage Month
○ Internal panel conversation
○ Social media recognition
○ Virtual happy hour
○ Virtual trivia games
○ Virtual cook with me
● Community outreach
○ Code The Dream
2020
2021
Challenges
● Pandemic / Covid-19
● Leadership changes and
reorganizations
● Associates not self-identifying
as Hispanic/Latine
● Small volunteer leadership team
(US centric)
Success
● Cafecito meet-up (monthly)
○ Mexico, Colombia, Peru, Brazil,
Chile, and Argentina
● Hispanic Heritage Month
○ External panel conversation
○ Social media recognition
○ Virtual happy hour & trivia
● Partnership
○ National Hispanic Corporate
Council (NHCC)
● Community outreach
○ Code The Dream
○ Public K-12 schools
2021
2022
Challenges
● Virtual fatigue
● Negative feedback
● Leadership changes and
reorganizations
● Medium volunteer leadership
team (US and LATAM collab)
● Associates not self-identifying
as Hispanic/Latine
● Too many request to collaborate
with other initiatives
● No long-term DEI strategy
Success
● New Chief DEI Officer
● Cafecito meet-up (quarterly)
● Hispanic Heritage Month
○ External panel conversation
○ Social media recognition
○ In-person social & networking
● NHCC partnership continue
● Society of Hispanic Professional
Engineers (SHPE) convention
● Community outreach
○ Code The Dream
○ Marbles Kids Code
2022
2023
Challenges
● Workforce reduction
● Budget constraint
● Medium volunteer leadership
team (US and LATAM collab)
● Too many request to collaborate
with other initiatives
● Associates not self-identifying
as Hispanic/Latine
Success
● Cafecito meet-up (quarterly)
● Hispanic Heritage Month
○ External panel conversation
○ Social media recognition
○ In-person social & networking
● NHCC partnership continue
● All Things Open conference
● Community outreach
○ Code The Dream
○ Marbles Kids Code
○ Public K-12 schools
● Long-term DEI strategy
2023
2024
Challenges
● Unknown
● Medium volunteer leadership
team (US and LATAM collab)
● Too many request to collaborate
with other initiatives
● Associates not self-identifying
as Hispanic/Latine
Success
● Cafecito meet-up (quarterly)
● Hispanic Heritage Month
● NHCC partnership
● All Things Open conference
● Community outreach
○ NC State Juntos
● Track long-term DEI strategy
Conclusion
2019 (US only)
● 4% Hispanic/Latine associates
● 1% Hispanic/Latine leadership
Efraim's Experience:
● < 4 years at Red Hat
● 3 Hispanic/Latine associates
● 0 Venezuelans around the world
● 0 Volunteer hours
March 2023* (US only)
● 5.7% Hispanic/Latine associates
● 3.6% Hispanic/Latine leadership
Efraim's Experience:
● < 8 years at Red Hat
● 200+ Hispanic/Latine associates
● 50+ Venezuelans around the world
● < 600 Volunteer hours
*Source: https://www.redhat.com/en/about/our-culture/diversity-equity-inclusion
CONFIDENTIAL designator
V0000000
linkedin.com/company/red-hat
youtube.com/user/RedHatVideos
facebook.com/redhatinc
twitter.com/RedHat
20
Red Hat is the world’s leading provider of
enterprise open source software solutions.
Award-winning support, training, and consulting
services make Red Hat a trusted adviser to the
Fortune 500.
Thank you
Gracias
Obrigado

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DEI Challenges and Success

  • 1. DEI Challenges and Success All Things Open - Inclusion & Diversity in Open Source 15/Oct/2023 @ Raleigh, NC Efraim Marquez-Arreaza Telco Operations Manager & Unidos Leadership
  • 2. Efraim Marquez-Arreaza Telco Operations Manager & Unidos Leadership team
  • 3. Hispanic Heritage Month Mes de la Herencia Hispana 15/Sep - 15/Oct 󰑔
  • 4. ● Diversity & Inclusion (D&I) ● Diversity, Equity & Inclusion (DEI) ● Diversity, Equity, Inclusion & Belonging (DEIB) ● Employee Resource Group (ERG) ● Business Resource Group (BRG) Acronym
  • 5. ● March 1993: 1-2 people ● March 2023: 20,000+ people ● Headquarters: Raleigh, NC ● World locations: 95+ offices in 35+ countries ● Multiple languages: English, Español, Português, and many others
  • 6.
  • 7.
  • 8. ● Red Hat’s Community and Social Responsibility Report in the US: ○ 4% Hispanic/Latine associates ○ 1% Hispanic/Latine leadership ● DEI communities are self-organized and volunteer-run ● No Chief DEI Officer role 2019
  • 9. Unidos Mission focuses on connecting and supporting the Hispanic / Latine community while promoting recruitment, retention, and growth opportunities. Also, we strive to increase diversity awareness and help educate fellow associates on Hispanic/Latine history and culture Who can join Unidos? ● Associates who identify as Hispanic/Latine in the US ● Associates around the world ● Non Spanish/Portuguese speakers ● Allies 2019
  • 10. 2020 Challenges ● Pandemic / Covid-19 (Mar/2020) ● Associates not self-identifying as Hispanic/Latine ○ No Hablo (non Spanish speakers) ● Identity labels ○ Latino vs Latina vs Latinx vs Latine ● Small volunteer leadership team ● US centric Success ● Official kick-off with dance lessons (Feb/2020) ● Cafecito meet-up (ad-hoc) ● Hispanic Heritage Month ○ Internal panel conversation ○ Social media recognition ○ Virtual happy hour ○ Virtual trivia games ○ Virtual cook with me ● Community outreach ○ Code The Dream
  • 11. 2020
  • 12. 2021 Challenges ● Pandemic / Covid-19 ● Leadership changes and reorganizations ● Associates not self-identifying as Hispanic/Latine ● Small volunteer leadership team (US centric) Success ● Cafecito meet-up (monthly) ○ Mexico, Colombia, Peru, Brazil, Chile, and Argentina ● Hispanic Heritage Month ○ External panel conversation ○ Social media recognition ○ Virtual happy hour & trivia ● Partnership ○ National Hispanic Corporate Council (NHCC) ● Community outreach ○ Code The Dream ○ Public K-12 schools
  • 13. 2021
  • 14. 2022 Challenges ● Virtual fatigue ● Negative feedback ● Leadership changes and reorganizations ● Medium volunteer leadership team (US and LATAM collab) ● Associates not self-identifying as Hispanic/Latine ● Too many request to collaborate with other initiatives ● No long-term DEI strategy Success ● New Chief DEI Officer ● Cafecito meet-up (quarterly) ● Hispanic Heritage Month ○ External panel conversation ○ Social media recognition ○ In-person social & networking ● NHCC partnership continue ● Society of Hispanic Professional Engineers (SHPE) convention ● Community outreach ○ Code The Dream ○ Marbles Kids Code
  • 15. 2022
  • 16. 2023 Challenges ● Workforce reduction ● Budget constraint ● Medium volunteer leadership team (US and LATAM collab) ● Too many request to collaborate with other initiatives ● Associates not self-identifying as Hispanic/Latine Success ● Cafecito meet-up (quarterly) ● Hispanic Heritage Month ○ External panel conversation ○ Social media recognition ○ In-person social & networking ● NHCC partnership continue ● All Things Open conference ● Community outreach ○ Code The Dream ○ Marbles Kids Code ○ Public K-12 schools ● Long-term DEI strategy
  • 17. 2023
  • 18. 2024 Challenges ● Unknown ● Medium volunteer leadership team (US and LATAM collab) ● Too many request to collaborate with other initiatives ● Associates not self-identifying as Hispanic/Latine Success ● Cafecito meet-up (quarterly) ● Hispanic Heritage Month ● NHCC partnership ● All Things Open conference ● Community outreach ○ NC State Juntos ● Track long-term DEI strategy
  • 19. Conclusion 2019 (US only) ● 4% Hispanic/Latine associates ● 1% Hispanic/Latine leadership Efraim's Experience: ● < 4 years at Red Hat ● 3 Hispanic/Latine associates ● 0 Venezuelans around the world ● 0 Volunteer hours March 2023* (US only) ● 5.7% Hispanic/Latine associates ● 3.6% Hispanic/Latine leadership Efraim's Experience: ● < 8 years at Red Hat ● 200+ Hispanic/Latine associates ● 50+ Venezuelans around the world ● < 600 Volunteer hours *Source: https://www.redhat.com/en/about/our-culture/diversity-equity-inclusion
  • 20. CONFIDENTIAL designator V0000000 linkedin.com/company/red-hat youtube.com/user/RedHatVideos facebook.com/redhatinc twitter.com/RedHat 20 Red Hat is the world’s leading provider of enterprise open source software solutions. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. Thank you Gracias Obrigado