1. A.Ahmed 1
Ali Ahmed, EIT
4340 Sixth Concession Road Windsor Ontario N9G 2S1
ahmed13a@uwindsor.ca  (226) 346-4512
Objective
To obtain a full-time position in which I can effectively utilize my knowledge, skills and experiences.
Profile of Skills
 Proficient in 2010 Microsoft Word, PowerPoint, Excel, and Outlook
 Skilled in technical support of electronic devices, including phones, televisions and computers
 Knowledgeable in AutoCAD, GIS, MathCAD, SAP2000, Autodesk Robot, MS Project
 Proficient in Photoshop, Adobe After Effects
 Full fluency English and Arabic
 Registered in the PEO program. PEO File Number: 100227345
 Full G driving license
 Skilled photographer
Education
Bachelor of Science (Honours Civil and Environmental Engineering) September 2011 - August 2015
University of Windsor, Windsor, Ontario Canada
Capstone Project January 2015 - August 2015
Designing Howard Ave. Bridge (B-12), Pump Station Building,
And Underground Tank in the Herb Gray Parkway
University of Windsor
 Mastered prestress concrete, and its applications
 Became skilled in designing bridge components
 Organized the project schedule, and the communication between the team and the supervisors
 Developed my presentation skills
Outstanding Achievement: First place - best design award, University of Windsor
Outstanding performance and participation in the Popsicle Sticks Truss Bridge Competition
http://www.uwindsor.ca/dailynews/2014-08-04/bridge-building-competition-provides-model-real-world-
engineering-work
Work Experience
Technical Support Specialist September 2015 – present
Sutherland, Windsor, Ontario
 Developed customer service experience assisting customers in remedying their technical concerns
 Documented customer concerns and updated databases with new information
 Validated customer concerns regarding technical failures through specifically designed tools to
test and measure performance of service at customer locations

2. A.Ahmed 2
 Increased my knowledge of operating systems and became familiar with different computers and
phones through troubleshooting steps designed to help customers having issues with different
types of technologies
TRQSS Quality Safety Systems Company January 2014 - April 2014
Windsor, Ontario
 Studied industrial safety measures and regulations
 Developed excellent communication skills that allowed me to deal with people with different
backgrounds
 Given the opportunity to train new staff on the procedures of the department to ensure
consistency in service
New Canadian Center of Excellence August 2010
Peer Leader, Now Program
 Assisted newcomer students to adapt with the Canadian school’s system
 Provided them with the required curriculum as per their classes
 Assisted in preparation/production of instructional materials and modifications
 Observed students' performance, and recorded relevant data to assess progress
Leadership Experience
Vice-President September 2012 - August 2014
Thaqalayn Muslim Association, University of Windsor
 Organized charity, sport, and educational events
 Developed excellent time management and team work skills
 Set up and coordinated meetings
Scout Leader March 2012
Scouts Canada, Windsor, Ontario
 Led and assisted kids through their learning experience
 Participated in camps for kids and adults
 Initiated entertainment activities
 Scout medal for the most involved and loved scout leader by the kids
Artist and Organizer May 2010
Foreign Land, Artspeak Gallery, Windsor, Ontario
 Worked on a project that focused on people from different backgrounds who immigrated to Canada
 Assisted with creating an artistic set for the Exhibition
References Available Upon Request