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Similar to CDE Presentation GOOD (1) (20) CDE Presentation GOOD (1)1. Prepared for Canon U.S.A.
By IBM: The Red Wedding Team
August 8, 2015
Canon’s corporate philosophy is Kyosei: All people, regardless of race, religion or
culture, harmoniously living and working together into the future.
IBM Proposal to:
2. ©2015 IBM Corporation2 8 August 2015
IBM Retail Brand Specialist Team
IBM Retail Technical Specialist Team
Aaron Rouser Alexandra Bruno Jason Reid Conor Krouch
Mike Roman Rebecca Norton Mark Ayoub Ashley Troggio
YOUR IBM TEAM
4. ©2015 IBM Corporation4 8 August 2015
AGENDA
IBM
Value
Next
Steps
IBM
Capabilities
Canon’s
Goals
Industry
Trends
6. ©2015 IBM Corporation6 8 August 2015
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
CUSTOMER EXPECTATIONS
It is crucial to differentiate and deliver value
to your customers
EngageUnderstand
InteractExecution
7. ©2015 IBM Corporation7 8 August 2015
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
WE LIVE IN A DIGITAL WORLD…
43% 83%
Consumers are
changing how they
research purchases,
transact and interact
with brands
85%
USE TECHNOLOGY
43%
POST REVIEWS
83%
Provide ACCESS
75%
EXPEDITE PACKAGES
9. ©2015 IBM Corporation9 8 August 2015
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
MARKETING
Targeted
Campaigns
Personalize
Mobile
Customer
First
$1BBY 2019
10. ©2015 IBM Corporation10 8 August 2015
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
INFORMATION TECHNOLOGY
Application
Steady State
IT
Governance
Open
Standards
Both
Interoperability
Security
Lock-in
Timeline
Infrastructure
Integration
On-premise
Infrastructure
updates
12. ©2015 IBM Corporation12 8 August 2015
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
EXPERIENCEONE
13. ©2015 IBM Corporation13 8 August 2015
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
DIGITAL ANALYTICS
14. ©2015 IBM Corporation14 8 August 2015
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
SMARTCLOUD
15. ©2015 IBM Corporation15 8 August 2015
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
WEBSPHERE COMMERCE
16. ©2015 IBM Corporation16 8 August 2015
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
STERLING COMMERCE
Product Configuration
enables selling of
configurable products
and services
• Guide Customers
• Automate selling processes
• Empower business users
18. ©2015 IBM Corporation18 8 August 2015
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
IMPLEMENTATION PLAN BY PHASE
7-Aug 17-Aug 27-Aug 6-Sep 16-Sep 26-Sep 6-Oct 16-Oct 26-Oct 5-Nov 15-Nov
Total Project Period
Proposal Presentation
Vendor Selection
Proof of Technology
Project Planning
Network Connection: Establish & Test
Migrate Web Servers and Development to Cloud
Integration & Customization: ExperienceOne
API Consideration & Implementation
Data Integration
Production Final Tests
End of Implementation & Staff Training
20. ©2015 IBM Corporation20 8 August 2015
IBM Unique
Value
Trusted Provider
Significant Investment
in Retail R&D
Proven Business
Results
VALUE
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
21. ©2015 IBM Corporation21 8 August 2015
CLIENT EXPERIENCE
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
22. ©2015 IBM Corporation22 8 August 2015
DEDICATION TO CANON
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
Expertise &
Experience
Flexibility Innovation &
Investment
23. ©2015 IBM Corporation23 8 August 2015
PICTURE THIS…
Industry
Trends
Canon’s
Goals
IBM
Capabilities
Next Steps IBM Value
COGNITIVE COMPUTING