Sitesquad's Magento engineering and Magento delivery prospectus.

1. Sitesquad Prospectus
Magento eCommerce
Engineering & Support

2. About Us
We are an eCommerce delivery and
engineering partner for emerging and ambitious
merchants using Magento.
We’re excellent at restoring, improving and
managing Magento eCommerce stores. It’s all
we do.

3. We Serve
● Magento-based merchants seeking a new support
partner either for store rehab, capital improvements,
or day-to-day support.
● Customers who have outgrown their older PHP-based cart systems
and are looking to move to a more powerful Magento shop.
● Customers whose needs cannot fit into hosted or SaaS solutions,
and require the flexibility for customization.
● B2B and B2C customers, small, midsize and emerging enterprises,
business owners.

4. Niche: Magento Support
● Feature / Functionality Consulting
● Extension installations and troubleshooting
● Deep dive troubleshooting and restoration
● Delivery and hosting optimization
● Engineering application development
● Web service & ERP integrations
● Upgrades and patches
● Custom design and production
● Responsive design conversions

5. Key Services
Sitesquad Flagship Support
Day-to-day EE/CE Magento application
support. $249 / month.
Sitesquad Pronghorn Delivery
Private, multi-server hosting engineered for
Magento. Starting at $640 / month.

6. Sitesquad Flagship Support
● Monthly Magento consulting, development, support
● SLA 24-hour response and triage, Monday - Friday
● Complete workflow - Dev, Staging, Git/GitHub
● Scheduled and un-scheduled work
● Applicable to day-to-day support and larger projects
● Time metered in 15-minute increments
Pricing & Terms
● $249 / month + $35 / every 15 minutes of service time
● Month-to-month with no minimum hourly commitments
● Weekly invoicing

7. Sitesquad Pronghorn Delivery
Run-of-the-mill hosting plans don't stand up to the rigors of Magento
and even "optimized" Magento hosting can be ineffective for innate
reasons. Sitesquad Pronghorn Delivery is engineered to provide more
order throughput and consistent, long-running performance. Combined
with our Flagship support, it makes running Magento stores a lot easier.

8. Sitesquad Pronghorn Delivery
● Fully-managed Magento delivery
● 24/7 emergency response
● Magento app server stack configuration / management
○ nginx, php-fpm, APC, Redis, Percona MySQL, CDN
● PCI scanning, DNS, SSL certificate management
● Distributed, multi-server architecture for Web and Db
● Based on Peer 1 infrastructure
● Includes Sitesquad Flagship Support
Pricing & Terms
● $640-$849/mo for guaranteed throughput up to 400 orders per day
● Month-to-month
● Reduced Flagship Support hourly rate of $30 / every 15 min
○ No charges on systems support / troubleshooting

9. Clients

10. Miniature Market
Games and miniatures
Magento Enterprise
Sitesquad Flagship Support
http://www.miniaturemarket.com

11. Equipatron
Online retailer of power
equipment and motors
Magento Enterprise
Sitesquad Pronghorn
Delivery
http://www.equipatron.com

12. Bailey Nurseries
Wholesale nursery
Magento Community
Catalog with GP ERP
integration
EndlessSummerblooms.com
FirstEditionsPlants.com
EasyEleganceRoses.com

13. Other Clients
Stogie Boys * Specialty retailer of cigars
Cracks and Racks* Specialty retailer of car racks
Custom Service Hardware Wholesale hardware
ATI Gun Stocks Manufacturer of firearm stocks
AMS Bowfishing Mfg of bow fishing products
* Denotes Sitesquad Pronghorn Delivery
References available upon request

14. Past Project Engagements
Boy Scouts of America
New store design & development
Goorin Brothers
Project bailout and store
rehabilitation
The Honest Kitchen
Project bailout and new
store production

15. Boy Scouts of America
Boy Scouts eCommerce Store
Magento Enterprise
New store design &
development
http://www.scoutstuff.org

16. Goorin Bros.
Specialty hatmaker
Magento Enterprise
Rehabilitation & Project Bailout
http://www.goorin.com

17. The Honest Kitchen
All natural, dehydrated
pet food
Multi-site B2B and B2C
Magento Community
Design Production, Development
Support, Systems Management
Design: Third-party agency
http://www.thehonestkitchen.com

18. Typical Support Requests
● Upgrades
● Security patches
● Extension installations
● Initial troubleshooting
● Simple customizations
● Module engineering
● Service integrations
● Feature consulting
● Design edits and production
● Conversions and rebuilds

19. Client Spend
● Upper range $5000+ per month
● Middle range $1000-$2500 per month
● Lower range less than $500 per month