The document discusses defining target audiences and marketing strategies for businesses. It emphasizes that businesses should focus their marketing efforts on a clearly defined target audience rather than trying to appeal to everyone. Defining customer profiles including demographics, interests and behaviors helps ensure marketing messages are tailored to the right audiences. Tracking how customers hear about the business allows measuring the effectiveness of different advertising methods. Pairing traditional ads with digital components increases brand recognition. The Lehigh Valley Business publication is introduced as a potential marketing outlet, with details provided on its reader demographics.
STRATEGY: Defining and Advertising to Your Target Audience
1. STRATEGY
Defining
and
Adver3sing
to
Your
Target
Audience
Alex
Renze)
Lehigh
Valley
Business
2. When
you
want
to
start
a
business,
there
are
three
general
ques9ons
you
ask
yourself:
Why
am
I
star9ng
this
business?
How
am
I
going
to
run
the
business?
HOW
AM
I
GOING
TO
MAKE
MONEY?
3. Sure,
you
can
sell
your
product
or
service
to
make
money
..
But
how
can
someone
purchase
that
product
or
service
if
they
are
unaware
that
you
exist?
…
that’s
where
MARKETING
comes
in
So
if
marke9ng
is
a
key
factor
during
the
planning
stages
of
a
business,
WHY
is
it
the
first
thing
that
business
owners
axe
when
cu)ng
budgets?
Doesn’t
make
much
sense,
does
it?
4. A
generic
business
plan
begins
with
the
“Execu9ve
Summary”
or
“Business
Descrip9on”
that
outlines:
• Company
Name
• Market/Industry
• Business
Type
(i.e.
corpora9on,
sole
proprietorship)
• Products
and/or
Services
Offered
WHO
ARE
THE
CUSTOMERS
5.
6.
7.
8. HOW
AM
I
GOING
TO
MAKE
MONEY?
WHO
ARE
MY
CUSTOMERS?
TARGET
MARKETING
=
+
9. MYTH:
The
more
people
I
reach,
the
be^er
my
marke9ng
is.
If
your
goal
is
to
build
customer
loyalty,
Quality
>
Quan3ty.
Reality
Check:
It
is
nearly
impossible
to
develop
ONE
message
that
appeals
to
everyone.
Solu3on:
Define
and
laser
focus
your
efforts
on
your
target
market.
11. In
October
2010,
The
Rocky
Horror
Glee
Show
is
aired
on
the
FOX
Network
12. How
does
The
Rocky
Horror
Picture
Show
remain
relevant
aTer
nearly
40
years?
Audience
Engagement:
From
the
actors
on
the
floor
ac9ng
out
the
show
in
front
of
the
screen,
to
the
classic
audience
shout-‐outs,
Rocky
Horror
is
an
interac9ve
experience.
Target
Audience:
Or
cult,
in
this
case.
Rocky
Horror
has
become
the
poster
movie
for
“acceptance,”
par9cularly
as
a
rite
of
passage
into
adulthood,
a
coming-‐out
for
members
of
the
LGBT
community,
and
one
big
party
that
celebrates
freedom
and
self
expression.
14. Who
are
your
compe9tors
targe9ng?
Can
you
target
the
same
audience?
Is
there
another
untargeted
market?
Can
you
appeal
to
this
market
more
than
your
compe3tors?
WHAT MAKES YOU STAND OUT?
15. Define
Your
Customer
Profile
1) What
are
their
basic
characteris9cs?
i.e.
age,
income-‐level,
marital
status
2) What
are
their
common
emo9ons,
interests,
behaviors?
i.e.
technical,
environmentally-‐conscious
3) Research
the
consumer
trends
of
your
audience:
Where
do
they
shop?
How
do
they
get
their
informa9on?
If
you
know
your
customers
you
will
know
the
right
way
to
reach
them
17. MEASURING
YOUR
RESULTS
Yes,
it
can
be
done.
Anyone
who
says
it
can’t
be
done
is
lying.
Ask
One
Simple
Ques3on:
“How
did
you
hear
about
us?”
FAMILY/FRIEND
RADIO
COMMERCIAL
NEWSPAPER
DIRECT
MAIL
WEBSITE
DIGITAL
ADVERTISEMENT
E-‐BLAST
EVENT
SPONSOR
NETWORKING
EVENT
TV
COMMERCIAL
OTHER
Look
at
all
of
the
media
outlets
that
weren’t
circled.
Many
would
jump
to
the
conclusion
that
they
are
unsuccessful
adver9sing
media.
They
might
not
be
as
effec9ve
on
their
own
as
the
others,
but
they
could
be
the
perfect
tool
to
enhance
the
adver9sing
techniques
that
are
working!
How
can
you
use
one
of
the
unselected
words
to
direct
your
customers
to
one
that
is
circled?
18. TIP
When
you
pair
your
tradi9onal
adver9sing
–
Print,
TV,
Radio
–
with
a
digital
component,
such
as
a
Banner
Ad
or
E-‐Newsle^er,
you
are
increasing
someone’s
reten9on
of
your
ad
from
6%
to
27%
Customers
will
recognize
your
brand
4x
more
by
using
this
“mul3-‐plaborm”
adver3sing
strategy!
20. 90% of LVB readers
are Executive or Management Level and are able to
make buying decisions for their business!
The average LVB reader is 56
years of age with
$142,000
average annual income and
an average net worth of
$1.3 million
83%
of readers have
taken some action
in the past 12
months
as a result of
seeing an ad in LVB.
10,000+
readers subscribe to LVB’s
“Daily E-News,” while
LVB.com hosts more than
43,000
unique monthly visitors.
• Only
100%
Business
News
publica9onx
in
the
Lehigh
Valley
• Largest
business
editorial
staff
in
the
region.
• Circulated
throughout
nine
coun9es
• Reach
more
than
25,000
business
decision
makers
using
the
“Power
of
Three”–
Print,
Online,
and
In-‐
Person
Events.
…why is Lehigh Valley Business
right for my company?
21. Lehigh Valley Business– 73%
The Morning Call– 33%
The Express Times– 22%
LVB readers plan to purchase
or lease the following products
for their company in the
next 18 months:
Computer Hardware/Upgrades– 53%
Computer Software– 41%
Office Equipment– 40%
Building Maintenance/Supplies – 31%
Gifts/Awards– 24%
Company/Fleet trucks, trailers – 23%
Office Furniture – 18%
Manufacturing Machines– 13%
Uniforms – 12%
AV equipment – 11%
LVB ONLINE
• 92% of readers research products/services
on the web before buying
•49% of readers visited a company’s website
in the last 18 months as a result of seeing an
ad in LVB
• 33% of “LVB Daily” E-Newsletter
subscribers have visited a company’s website
via a digital advertisement
The Express Times– 22%
LVB readers plan to purchase
or lease the following products
for their company in the
next 18 months:
Computer Hardware/Upgrades– 53%
Computer Software– 41%
Office Equipment– 40%
Building Maintenance/Supplies – 31%
Gifts/Awards– 24%
Company/Fleet trucks, trailers – 23%
Office Furniture – 18%
Manufacturing Machines– 13%
Uniforms – 12%
AV equipment – 11%
LVB ONLINE
• 92% of readers research products/services
on the web before buying
•49% of readers visited a company’s website
in the last 18 months as a result of seeing an
ad in LVB
• 33% of “LVB Daily” E-Newsletter
subscribers have visited a company’s website
via a digital advertisement
23. Imagine
you
are
on
the
marke9ng
team
for
Best
Buy
placing
an
ad
with
LVB.
Knowing
a
li^le
bit
about
LVB’s
audience,
which
ad
do
you
think
would
be
more
effec9ve?
24. Our
editorial
calendar
is
laid
out
to
feature
a
different
industry
every
week
(i.e.
technology,
construc9on,
senior
living)
to
ensure
that
your
company’s
message
is
being
delivered
directly
to
your
target
audience!
25. Let’s
go
back
to
the
Employee
Benefits
Administra9on:
Target:
Owners
or
Decision
Makers
of
Small
to
Medium
sized
companies
with
ten
to
five
hundred
employees.
Based
on
their
target
audience,
in
what
issue
of
LVB
would
you
suggest
they
place
an
ad?
a. Employee
Benefits
b. Small/Family
Business
c. Healthcare
in
the
Workplace
d. Construc9on
e. All
of
the
Above
29. So
What
Can
We
Take
From
This?
• Define
your
target
audience
and
develop
a
message
that
appeals
to
that
group
• Create
a
STRATEGIC
marke9ng
plan
based
on
data
you
have
gathered
through
surveys
and
other
techniques
for
which
adver9sing
medium(s)
would
be
most
efficient
in
ge)ng
your
message
to
the
right
audience
• In
order
to
increase
brand
recogni9on,
use
a
mul9-‐
plaqorm
marke9ng
approach
• ADVERTISING
IS
THE
KEY
TO
ANY
SUCCESSFUL
BUSINESS
–
IF
YOU
ADVERTISE
WHEN
YOU’RE
BUSY,
YOU’LL
NEVER
BE
SLOW!
30. ALEX
RENZETTI
MARKETING
EXECUTIVE
FOR
AN
ELECTRONIC
VERSION
OF
THIS
PRESENTATION,
PLEASE
EMAIL:
ALEXR@LVB.COM
Links
to
Get
More
Informa3on:
Define
Your
Target
Market
and
Sell
More
Products
Easily