4. Materials management
FedEx uses Enterprise resource
planning (ERP)
ERP is usually referred to as a
category of business-management
software — typically a suite of
integrated applications—that an
organization can use to collect, store,
manage and interpret data from
these many business activities.
7. FedEx also provides tracking system
for customers
FedEx use geo-fences in Esri maps
to monitor progress against delivery
windows, detecting and mitigating
issues early to ensure commitments
are met
8.
9. How does it helps customer
Quality-High performance and
reliability
Cost-outstanding value at every
price point
Delivery-quick response
10. An ease for the customers
Quick determine their shipment
status
Customize their results
Easily choose to send and receive
email notifications
Take advantage of their time saving
features
11. Vision
100% customer satisfaction after
every interaction and transaction,
100% service performance, ensuring
that all delivery are made within the
time commitment for the service
selected by the customer.