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INSTANT PAYMENTS by NEWPHARMA - FinTech Belgium MeetUp 29/06/17

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by Mike Vandenhooft

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INSTANT PAYMENTS by NEWPHARMA - FinTech Belgium MeetUp 29/06/17

  1. 1. Instant Payments: Opportunities in E-commerce Newpharma - Mike Vandenhooft June 29th, 2017
  2. 2. Co-founder & CMO 40 years old Marketing-Management Graduate Previous successful web experience: Founder of Extenseo: • 1st Belgian SEM agency • Sold to Belgacom • Now known as iProspect Belgium Mike Vandenhooft
  3. 3. 1. Newpharma presentation 2. Challenges we face 3. Instant payments: a game changer? 4. Closing words
  4. 4. Large-scale businessLarge-scale offer 1st Belgian online pharmacy >30.000 Products >750 Brands 10% OTC drugs 90% Parapharmacy v.s. >1.500.000 Visits/month >1.000.000 Customers 100 Co-workers €43M Turnover 2016 =150 Pharmacies
  5. 5. Brick-and-mortar Pharmacy (400m²) 2 Logistics Centers (7.600m²) About 8.000m² of space!
  6. 6. +131% +61% +73% +60% +29% +61% +48% +40% 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017  Break-even since year 1  Turnover of €43M in 2016 (Forecast 2017: €60M)  European expansion, including 3 acquisitions in France  2nd biggest Belgian pure player e-shop €60M €50M €40M €30M €20M €10M 0€ Newpharma's sustained growth FORECAST
  7. 7. 2008 Newpharma.be 2010 Newpharma.fr Newpharma.nl 2014 Newpharma.de Newpharma.at Active in 12 countries (5 main markets) BE 54% FR 31% NL 8% Other countries 1% DE 6%
  8. 8. 1. Newpharma presentation 2. Challenges we face 3. Instant payments: a game changer? 4. Closing words
  9. 9. Inconsistent payment methods across Europe BE FR NL DE Local payment methods (15 possibilities!) AT BE 54% FR 31% NL 8% Other countries 1% DE 6%
  10. 10. "Bank transfers" insights Source: Newpharma, Jan-June 2017 Payments by bank transfer Belgium France Netherlands Luxembourg Germany Payments by e-banking Belgium France Netherlands Luxembourg Germany
  11. 11. 3D Secure costs a lot: conversion rate can drop up to 10%!
  12. 12. 'Differed' payment methods: though to manage
  13. 13. Payment fees are expensive
  14. 14. 1. Newpharma presentation 2. Challenges we face 3. Instant payments: a game changer? 4. Closing words
  15. 15. … it can be seamlessly integrated during the check-out process Yes, IF …
  16. 16. … a payment is 100% guaranteed for the merchant (which seems to be the case) Yes, IF …
  17. 17. … it's a FREE service (as 'bank transfers' are now) OR if costs are way lower than other payment methods Yes, IF …
  18. 18. 1. Newpharma presentation 2. Challenges we face 3. Instant payments: a game changer? 4. Closing words
  19. 19.  Some great opportunities for the consumer and the merchant  Real impact will depend on:  technical possibilities  transaction fees  Credit cards, Paypal, etc will probably decrease their fees  Conclusion
  20. 20. Thank you!  Welcoming your questions Mike Vandenhooft +32 (0)475 520 420 mva@newpharma.be Mike Vandenhooft @MikeVandenhooft

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