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Staying Ahead of The Audit Curve
With Process Audits:
What You Should Be Doing Today to
Prepare For Tomorrow
Jeff Chilton, VP of Professional Services
Agenda
Types of Audits
Process Audit Information
Process Audit Methods
Process Audit Implications
Corrective Actions and Learnings
Best Practices to Eliminate Audit Gaps
SQF Auditor Perspective
Q&A
3
Types of Audits
4
SQF System Audits
• Module 2 Checklist
• Other Applicable
Modules
• Annual Frequency
• Internal System
Audit
• External 3rd Party
Audit
GMP /
Plant Inspections
• GMP Compliance
Inspections
• Facility Inspections
• Typically Monthly
Frequency
Process Audits
• Selection of a
specific finished
product lot
• Audit of all inputs,
processes and
outputs
• Traceability Audit
• Annual Frequency or
more
How Process Audits Differ from Quality System Audits
5
QUALITY SYSTEMS AUDITS PROCESS AUDITS (VERTICAL AUDITS)
• Process driven
• Finished product selected
• Processes audited related to the
production that specific product
• Audit all records at each step of the
process
• Audit all documentation at each
step of the process
• Measures performance of the food
safety and quality system
• Checklists driven
• Inputs checked
• Process under control
• Output verified/validated
• Program specific audit
• Programs audited separately
• Measures conformance to clause
requirements
Process Audit Elements
6
Inputs
Process
Steps
Outputs
Finished
Product
(Materials, Measures and Methods)
(People, Equipment and Environment)
Process Audit Methods
7
1. Select the finished product lot generally produced 1-5 months prior
2. Identify the process flow to manufacture the product
3. Obtain the Product Specifications and Formulation of the product selected
4. Obtain all SQF/production related records for the production of that specific lot
5. Obtain all SQF/program related records for the production of that specific lot
6. Obtain all other program records for that time period of production
7. Audit traceability of the selected lot’s raw and packaging materials, finished
product
8. Audit all information obtained for the product selected
9. Audit current production of the same process
Records Audit By Process Step (Raw Materials)
8
Process Flow and Records Lists
• Approved supplier
register and raw
material risk assessment
• Specification Registers
of each raw material
and packaging material
received
• Receiving records and
QC release records
(COA)
• Traceability / lot code
procedures
Receiving
• Storage records
• Temperature records
• Rotation records
• Pest control records
Storage
• Formulation recipe
• Batch sheets with lot
code traceability
Batching
Records Audit By Process Steps (Processing)
9
Process Flow and Records Lists
• Process control records
(formula, temperatures,
sampling, etc)
• Traceability records
• Product identification
• Sanitation records
Mixing / Forming
• Oven temperature
records
• Thermometer / probe
calibration records
• Sanitation records
Baking
• Process control records
• Processing aid
traceability records
Cooling
Records Audit By Process Step (Packaging / Shipping)
10
Process Flow and Records Lists
• Product sampling,
inspection and analysis
records (packaging,
temperatures, net
weights)
• Metal detection records
• Lot coding / packaging
traceability / product
identification record
• Label approval and
verification records
• Sanitation records
Packaging
• Storage temperature
records
• Sanitation records
• Pest control records
Storage
• Trailer inspection
records
• Shipping records
• Product traceability
records
Shipping
Document Audit By Process Step (Raw Materials)
11
Process Flow and Document Lists
• HACCP plan flow
verification and raw
material risk assessment
• Specifications of each
raw material and
packaging material
received
• Receiving procedure and
QC release procedure
(COA)
• Traceability / lot code
procedures
Receiving
• Storage procedure
• Pest control procedure
• Rotation procedure
Storage
• Formulation control
• Document control and
change management
procedures
Batching
Document Audit By Process Step (Processing)
12
Process Flow and Document Lists
• Process control
procedures (mixing /
forming procedure,
work inspections)
• Traceability procedure
• Product procedure
• Sanitation procedures
Mixing / forming
• Baking procedure /
specifications
• Temperature validation
records
• Sanitation procedures
Baking
• Sanitation procedure
• Cooling procedure
Cooling
Document Audit By Process Step (Packaging / Shipping)
13
Process Flow and Document Lists
• Packaging specification
• Lot coding / packaging
traceability / product
identification procedure
• Metal detector
validation
• Label verification
procedure
• Sanitation procedure
Packaging
• Storage procedure
• Sanitation procedure
• Pest control program
Storage
• Trailer inspection
procedure
• Shipping procedure
• Traceability procedure
Shipping
Other Related Program and Records Audits
14
• Sanitation procedures and
records
• Maintenance program and
records
• Calibration program and records
• Pest control program and records
• Allergen control program and
records
• Foreign material control program
and records
• HACCP plan and records
• Food quality plan and records
• Document control program,
records and register
• Internal audit program and
records
• Customer complaint records
• Non-conforming product records
Process Audit Implications
15
• Process audits are a more challenging type audit that better
evaluates the performance of your food safety and quality
management systems
• Process audits require the supplier to demonstrate effective
implementation of SQF requirements on all production lots
• Process audits require specific information to be documented and
provided to the auditor
• Process audits allow auditors to connect the dots throughout the
manufacturing process rather than audit independent programs
separately
• Process audits will identify weak links in the process
• Process audits could result in a larger number of non-conformances
identified during the audit
Corrective Actions and Learnings
16
Internal Process Audits
Process
Audit
Conduct an
Internal Process
Audit
Repeat and
Verify by
Process / Dept
Implement
Corrective
Actions
Identify Non-
Conformances
Best Practices to Eliminate Audit Gaps
17
Module 2 – System Elements
Area Best Practices To Eliminate Gaps
Food Safety Plan
Verify Flow Charts; Identify Correct Hazards; Validate Critical Limits; Perform Monitoring and
Verification
Records Eliminate Write overs; Assure Legibility; Assure All Information Is Complete, Accurate and Timely
Internal Audits Implement Corrective Actions For Deficiencies Identified; Complete As Scheduled
Allergen Management Assure Proper Storage; Complete Allergen Validation; Assure Effective Sanitation and Changeovers
Business Continuity Planning Assure Proper Threats Are identified; Complete Effective Tests; Keep CMT Contact List Current
Module 11 – Facility Audits
Area Best Practices To Eliminate Gaps
Equipment, Utensils and
Protective Clothing
Maintain Conveyor Belts; Eliminate Frayed Plastic On Utensils; Prevent Overhead
Contamination Risk
Walls, Partitions, Doors and
Ceilings
Prevent and Repair Damage; Establish Effective Facility PM Inspection; Prevent Roof Leaks
Floors, Drains, and Waste Traps Prevent Puddling Water; Seal Cracks In Floors; Maintain Sanitary Drains
Dust, Fly, and Vermin Proofing Prevent Pest Activity; Assure Proper Seals Under and Around Doors and Windows
Control of Foreign Matter
Contamination
Use Effective Foreign Material Control Methods; Monitor Devices As Scheduled; Manage
Findings
SQF Auditor Perspective
18
• Changes anticipated with SQF Code
Edition 8 Effective July 2016
• Prefer process audit approach
versus a detailed checklist approach
• More effective test of the food
safety and quality management
system
• Identify opportunities for
continuous improvements
• Natural progression of the audit
process
Conclusion
19
Learn more about Process Audits
Encourage and challenge suppliers to audit your processes
with this approach
Follow upcoming announcements SQF Code Edition 8
Be prepared for Process Audits before July 2016
20
THANK YOU
Jeff Chilton
jeff.chilton@alchemysystems.com
alchemysystems.com/solutions/professional-services
Questions?
21

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Staying Ahead of the Audit Curve with Food Industry Process Audits

  • 1.
  • 2. Staying Ahead of The Audit Curve With Process Audits: What You Should Be Doing Today to Prepare For Tomorrow Jeff Chilton, VP of Professional Services
  • 3. Agenda Types of Audits Process Audit Information Process Audit Methods Process Audit Implications Corrective Actions and Learnings Best Practices to Eliminate Audit Gaps SQF Auditor Perspective Q&A 3
  • 4. Types of Audits 4 SQF System Audits • Module 2 Checklist • Other Applicable Modules • Annual Frequency • Internal System Audit • External 3rd Party Audit GMP / Plant Inspections • GMP Compliance Inspections • Facility Inspections • Typically Monthly Frequency Process Audits • Selection of a specific finished product lot • Audit of all inputs, processes and outputs • Traceability Audit • Annual Frequency or more
  • 5. How Process Audits Differ from Quality System Audits 5 QUALITY SYSTEMS AUDITS PROCESS AUDITS (VERTICAL AUDITS) • Process driven • Finished product selected • Processes audited related to the production that specific product • Audit all records at each step of the process • Audit all documentation at each step of the process • Measures performance of the food safety and quality system • Checklists driven • Inputs checked • Process under control • Output verified/validated • Program specific audit • Programs audited separately • Measures conformance to clause requirements
  • 6. Process Audit Elements 6 Inputs Process Steps Outputs Finished Product (Materials, Measures and Methods) (People, Equipment and Environment)
  • 7. Process Audit Methods 7 1. Select the finished product lot generally produced 1-5 months prior 2. Identify the process flow to manufacture the product 3. Obtain the Product Specifications and Formulation of the product selected 4. Obtain all SQF/production related records for the production of that specific lot 5. Obtain all SQF/program related records for the production of that specific lot 6. Obtain all other program records for that time period of production 7. Audit traceability of the selected lot’s raw and packaging materials, finished product 8. Audit all information obtained for the product selected 9. Audit current production of the same process
  • 8. Records Audit By Process Step (Raw Materials) 8 Process Flow and Records Lists • Approved supplier register and raw material risk assessment • Specification Registers of each raw material and packaging material received • Receiving records and QC release records (COA) • Traceability / lot code procedures Receiving • Storage records • Temperature records • Rotation records • Pest control records Storage • Formulation recipe • Batch sheets with lot code traceability Batching
  • 9. Records Audit By Process Steps (Processing) 9 Process Flow and Records Lists • Process control records (formula, temperatures, sampling, etc) • Traceability records • Product identification • Sanitation records Mixing / Forming • Oven temperature records • Thermometer / probe calibration records • Sanitation records Baking • Process control records • Processing aid traceability records Cooling
  • 10. Records Audit By Process Step (Packaging / Shipping) 10 Process Flow and Records Lists • Product sampling, inspection and analysis records (packaging, temperatures, net weights) • Metal detection records • Lot coding / packaging traceability / product identification record • Label approval and verification records • Sanitation records Packaging • Storage temperature records • Sanitation records • Pest control records Storage • Trailer inspection records • Shipping records • Product traceability records Shipping
  • 11. Document Audit By Process Step (Raw Materials) 11 Process Flow and Document Lists • HACCP plan flow verification and raw material risk assessment • Specifications of each raw material and packaging material received • Receiving procedure and QC release procedure (COA) • Traceability / lot code procedures Receiving • Storage procedure • Pest control procedure • Rotation procedure Storage • Formulation control • Document control and change management procedures Batching
  • 12. Document Audit By Process Step (Processing) 12 Process Flow and Document Lists • Process control procedures (mixing / forming procedure, work inspections) • Traceability procedure • Product procedure • Sanitation procedures Mixing / forming • Baking procedure / specifications • Temperature validation records • Sanitation procedures Baking • Sanitation procedure • Cooling procedure Cooling
  • 13. Document Audit By Process Step (Packaging / Shipping) 13 Process Flow and Document Lists • Packaging specification • Lot coding / packaging traceability / product identification procedure • Metal detector validation • Label verification procedure • Sanitation procedure Packaging • Storage procedure • Sanitation procedure • Pest control program Storage • Trailer inspection procedure • Shipping procedure • Traceability procedure Shipping
  • 14. Other Related Program and Records Audits 14 • Sanitation procedures and records • Maintenance program and records • Calibration program and records • Pest control program and records • Allergen control program and records • Foreign material control program and records • HACCP plan and records • Food quality plan and records • Document control program, records and register • Internal audit program and records • Customer complaint records • Non-conforming product records
  • 15. Process Audit Implications 15 • Process audits are a more challenging type audit that better evaluates the performance of your food safety and quality management systems • Process audits require the supplier to demonstrate effective implementation of SQF requirements on all production lots • Process audits require specific information to be documented and provided to the auditor • Process audits allow auditors to connect the dots throughout the manufacturing process rather than audit independent programs separately • Process audits will identify weak links in the process • Process audits could result in a larger number of non-conformances identified during the audit
  • 16. Corrective Actions and Learnings 16 Internal Process Audits Process Audit Conduct an Internal Process Audit Repeat and Verify by Process / Dept Implement Corrective Actions Identify Non- Conformances
  • 17. Best Practices to Eliminate Audit Gaps 17 Module 2 – System Elements Area Best Practices To Eliminate Gaps Food Safety Plan Verify Flow Charts; Identify Correct Hazards; Validate Critical Limits; Perform Monitoring and Verification Records Eliminate Write overs; Assure Legibility; Assure All Information Is Complete, Accurate and Timely Internal Audits Implement Corrective Actions For Deficiencies Identified; Complete As Scheduled Allergen Management Assure Proper Storage; Complete Allergen Validation; Assure Effective Sanitation and Changeovers Business Continuity Planning Assure Proper Threats Are identified; Complete Effective Tests; Keep CMT Contact List Current Module 11 – Facility Audits Area Best Practices To Eliminate Gaps Equipment, Utensils and Protective Clothing Maintain Conveyor Belts; Eliminate Frayed Plastic On Utensils; Prevent Overhead Contamination Risk Walls, Partitions, Doors and Ceilings Prevent and Repair Damage; Establish Effective Facility PM Inspection; Prevent Roof Leaks Floors, Drains, and Waste Traps Prevent Puddling Water; Seal Cracks In Floors; Maintain Sanitary Drains Dust, Fly, and Vermin Proofing Prevent Pest Activity; Assure Proper Seals Under and Around Doors and Windows Control of Foreign Matter Contamination Use Effective Foreign Material Control Methods; Monitor Devices As Scheduled; Manage Findings
  • 18. SQF Auditor Perspective 18 • Changes anticipated with SQF Code Edition 8 Effective July 2016 • Prefer process audit approach versus a detailed checklist approach • More effective test of the food safety and quality management system • Identify opportunities for continuous improvements • Natural progression of the audit process
  • 19. Conclusion 19 Learn more about Process Audits Encourage and challenge suppliers to audit your processes with this approach Follow upcoming announcements SQF Code Edition 8 Be prepared for Process Audits before July 2016