Urban development heritage protection and tourism validation with social inclusión Alberto Cerdá Micó

1. Questionnaire (Q)
For the collection of information for the Partner Profiles
(anannex of the Baseline Study)
Please fill it in and send it back to the Lead Expert, AlbertoCerdá before the visit
to your city to: acerdamico@yahoo.es (phone + 34644257657; Skype: acerdamico).
If you need any clarification about the Q, please contact the Lead Expert or the Lead
Partner Coordinator, Anke van Wijck: anke@aytomula.es, kairosmula@aytomula.es
Tel. +34 968 661501; Mob. +34 677 121267; Skype kairos2019
KAIRÓS OVERVIEW
KAIRÓS Network address the policy challenge of improving the urbanenvironment of the involved
cities by developing social and economic alternatives in degraded historic areas using the cultural
and touristic values of the city as a tool for economic and social revitalization.
KAIRÓS is aimed for change, from decaying and degraded heritage assets and urban areas to
regeneration and valorization of neglected or forgotten areas and assets. It will enhance the urban
cultural and natural heritage of historical parts of cities in decay by developing social and economic
strategies tailored for small and medium cities while reinforcing social cohesion and inclusion. The
partners have heritage areas or centers facing troubles related to abandonment or degradation, lack
of services or even shops or business, together with depopulation or ageing population with low
incomes or social assistance needs, certain cases of crime risk, difficult or limited access to services,
mobility constraints, lack of open or green areas for socialization, etc.
The network supports the conservation and renovation of cultural heritage/landscape and natural
spaces around historic areas as a tool to engage and work with local community and relevant
stakeholders, including women and groups under risk of social exclusion to jointly turn the
weakness of these spaces into an opportunity for sustainable cultural eco-tourism creating
culturally pleasant cities to live in. Through these types of strategies, KAIRÓS aims to increase the
number of visitors in cities attracted by their cultural heritage, improving the state of conservation
of buildings and places of cultural interest, mitigating problems of urban and environmental
decline.
Kairós partners work for introducing socially and environmentally innovative solutions going far
beyond simple conservation, restoration, physical rehabilitation of a site to demonstrate heritage
potential as a powerful economic, social and environmental catalyst for regeneration, sustainable
development, economic growth and improvement of people’s well-being and living environments.

2. 2
INTRODUCTION
This questionnaire includes questions that will be part of the Application Form for Phase 2. The main aim of
the questionsis to better understand the local contexts in each partner city. Please,whenuseful,use the
information provided by you for the production of the Application Form for Phase I. In any case, provide clear
and sufficient answers to allquestions. Theinformation included here is thenecessary basis to createan
effective Baseline Study (and the Partner Profile) and a work plan for Phase II according to the needs and
expectations of all network partners.
Itshouldbecompletedlocally(itmaybeagoodopportunitytohavesomelocalgroupmeetings) andsent to
the Lead Expert at least ten days before his visit,
During the visit, the Questionnaire can be completed or modified in its content if appropriate.
Details for the contact with the city
Name of organisation (e.g.
Municipality/City Council /
Regional Agency ofxxx)
Address
Postal code
Town/City
Region
Country
Website address
Details of the Local
Coordinator
Name
Phone
Fax
Email
Project Team
Name
Phone
Email
Area ofresponsibility
Name
Phone
Email
Area ofresponsibility
General Information
Region / province
Region / province capital
Section 1– Data related to the city

3. 3
Demographic Characteristics ofthe City /Regional Partner1
Population
Demographic profile –age, gender, ethnicity,
etc.
Unemployment rate (date)
Y outh Unemployment
Project influence/impactarea (please
expand)
Surface within city / territory limits
Climate type / Ecoregion
Type ofland-use within city / territory limits
Income percapita
Location (city / region) –short description
about main business, social and
environmental characteristics ofyourcity /
region
Network specific indicators
Shortdescriptionofyourcity(territory) inlinewithKAIRÓSgoals(supportdegraded
heritage/landscapes for tourism development and social integration)
Section 2 –Network activities for phase 2
All questions outlined below in sections 2.1., 2.2. and 2.3, shall be part of the Application Form for phase 2
Please fill it based on theinformationofPhase 1 Application Form
2.1. POLICY CHALLENGE ADDRESSED BY THE NETWORK
2.1.1. What are the precise local problems/challenges faced in your city in relation to
KAIRÓS Project? Briefly describe the key challenges that need to be solved for your city in line
with KAIRÓS goals.
Please answer providing information for each ofthe Kairós thematic areas
1 When available and suitable, please provide gender disgregated data and specific information relatedto the
degraded historic áreas or tourism developmentfacts to be supported

4. 4
A) Core Policy challenge:
Degraded areas with relevant cultural heritage/landscape:how to preserve- restore and develop these areas
Deals with the conservation and restoration of area-buildings with historic or architecture value and promotion of
their adaptive reuse for tourism activities;
Your comments on the Policy challenge (if possible, identify the areas, buildings or assets in need of
preservation and or renovation/valorization):
B) Derived Thematic Areas:
1 – Heritage support and tourism development (and related activities)to promote local economy growth and
diversification
Deals with the support business creation related to heritage and tourism, self-employment, entrepreneurial skills
to facilitate the diversification of the local economy. Growth initiatives, including support to SMEs (hospitalit y,
creative industries,crafts, etc.) through skills development, business planning,and access to credit. Improved
management of tourist destinations and the development of leisure travel clusters.
Your comments on the Thematic Area:
2 - Employment opportunitiesrelated to cultural heritage and tourism to develop in the cities.
Deals with labour market issues,including analysis of availability and efficiency of active employment measures
adapted to heritage and tourism-local development; matching employment and demand by improving forecasting
tools on market trends and needs on skills and professional profiles (including e-skills required in a globalized
economy while preserving and reinventing skills at risk of being lost). Making education and vocational training
responsive to the needs of the local labour market (improving career and vocational guidance, apprenticeships,
traineeships,entrepreneurial education and the acquisition of generic skills and highly valued abilities facilitating
the transition into the world of work).
Your comments on the Thematic Area:
3 - Social factors and cities identity:involving people
Developing effective models of cooperation involving and mobilizing citizens and inhabitants with local
businesses,training providers and relevant administrations. Changes within a city affect the individuals,
communities and businesses,therefore the need to involve all concerned stakeholders in the governance of the
city and facilitate interactions and co-generation.
Your comments on the Thematic Area:

5. 5
2.1.2. Is this policy issuea priority at local level? Does this standhigh on thelocalpolitical
agenda?Whataretheambitionsandaspirationsforchangeatlocallevel?Pleaseexplain.
2.1.3. What are the policies,strategies and actionsthathave already been developed (and
perhaps implemented) by the partner in relation to KAIRÓS problems/ challenges? In relation
to which themes and sub-themes?
Please specify them
2.1.4. What is the likely focus ofthe Action Plan to be produced through participation in
KAIRÓS?
2.1.5. Do you have previous experience of working through transnational exchange on this topic?
2.1.6. Is there active backing of elected officials in the city? Is there political support available
forthisURBACT network?Fromwhich particulardepartment(s)orpolicyarea(s)?
2.1.7.Doyou havesufficient organisational capacity and human resourcesavailablefor
co-production ofthe Integrated Action Plan?
2.1.8. Does the city/territorial entity have and/or manage infrastructures, equipment or any
other type of resources/services from which you have the capacity/ competence to implement
policies in the thematic area of KAIRÓS?

6. 6
2.1.9. Have potential small scale solutions to be tested in Phase 2 been identified? If yes, what is
their nature?
2.1.10 What change doyou hopetosee atlocal levelas a result ofthe implementation ofthe
Action Plan (in terms of local policies,local governance,etc.)?
2.1.11. What are the Operational Programmes covering your city/region (ERDF,ESF)?
2.1.12. Which priorities of these Operational Programmes (OP) would be relevant to the policy
challenge addressed by the partner in the network?
2.1.13. What is the potential to fund/implement actions designed within the Integrated Action
Plan (possible resourcing, such as fit with the ERDF/ESF operational programmes and links with
the Managing Authorities of these OPs (eg. previously funded projects, exploratory contacts,
Article 7,etc.)

7. 7
2.2. URBACT LOCAL GROUP TO BE SET UP BY THE PARTNER1
2.2.1. Who are the key local stakeholders tobe involved in the Local Group (ULG) in terms of city
departments, local organisations/ agencies, associations, NGOs, civil society, private sector,
vocational education centres, employmentcentres, culturalcentres, etc. ?
Have they already been identified and mobilised ?
2.2.2. Will this ULG build on an existing group/platform/partnership involving these
stakeholders or will this be set up as a new group?Please expand.
2.2.3. Who will be the coordinator of the URBACT Local Group? Please provide backgrou nd
information (organisation in which the coordinator is working, role/ position, connections with
the city administration and relevant city departments,experience in running such local
partnerships…)
2.2.4. How will the ULG work for the co-production of the integrated action plan?
2.2.5. Does the city/territory have any kind of organisational structure aimed at promoting a
model ofparticipatory governance in the thematic area of KAIRÓS?
Fill out the table with your future ULG members
Organization name Profile (short
description)
ContactName Why joining the LG
Please add more boxes if needed
2.3. LEARNING AND CAPACITY BUILDING
2.3.1. Baseline at partner level in terms of learning needs and contributions specific to the
network theme
1
All necessaryinformation related to URBACT Local Groups can be found in the URBACT Toolkit available on the URBACT

8. 8
w ebsite in various EU languages: http://urbact.eu/urbact-local-groups
a) Please tick the mostrelevant box:
 We have experiencetacklingKAIRÓSchallenges/ problems
 We have someexperienceto sharebut a lotto learn
 We want to be involved in KAIRÓSto learn fromotherparts ofEurope

9. 9
b) KAIRÓS T able on evaluation of “share” and “needs” on the topics
Please describe in each box the availability of skills, experience and best practices (please describe
them) that each of the themes and sub-themes listed in the table you have within the framework of an action
plan to be developed by your city/territory within the scope ofKAIRÓS. Please indicateifyou are
willing to share them withother partners in international exchange events or you are expecting to
receivesupport (“needs”) from partners or other sources
Name of city Table on evaluation of “share” and
“needs” on the topics
Theme Sub-Theme skills experience best practice “Share” or
“needs”
A) Core Policy
Challenge
Degraded
areas with
relevant
cultural
heritage/
landscape:
how to
preserve-
restore and
develop these
areas
a)Eco-restoration technics and
methodology for sustainable
renovation with local roots and
production
b)Energy strategies and
solutions for efficient deep
renovation of historic buildings
c)Accessibility to heritage
areas: pedestrian access; car-
vehicles access, touristic
routes, facilitating access to
local services; accessibility with
a gender perspective; parking
areas; shopping zones,
improving roads to reach
heritage town and areas, etc.
d)Landscape regeneration,
existence or creation of open-
green areas for community
encounter and social life.
e)Funding heritage´s support
and tourism-local economy
diversification and
development: Annalise sources
of funding, from EU funds, to
National/Regional support,
private investment and
innovative ways for funding (e.g:
private/public partnership;
crowdfunding; community
shares; social responsible
investment funds, lottery funds,
etc.)
Other:
B) Derived
Thematic Areas:
1 – Heritage
support and
tourism
development
(and related
activities) to
promote local
economy growth
and
diversification
a)Intangible Cultural heritage as a
tool for economic development:
conservation, development and
promotion of immaterial cultural
heritage
b)Cultural and Eco-friendly tourism:
needs and requirement for its
development while creating
Multifunctional Heritage
Centre/Area to preserve genuine
local character avoiding
Gentrification.
c)Smart Heritage City: use of
Information Communication
Technologies for smart solutions
(e.g. using apps - smart city
initiatives for heritage preservation-
valorisation and tourism

10. 10
7
development while improving
managementofresources
d)“Passing by” tourist: how to make
them stay; how to reach them from
rural or remote areas.
e)Creative Culture Industries’
support addressed to link heritage
and sustainable tourism while
stimulating production ofdiversified
tourism thematic products aimed at
combatting seasonality
Other:
2 - Employment
opportunities
related to
cultural heritage
and tourism to
develop in the
cities
a)Labour market analysis and
activation measures for heritage
and tourism. Passive measures
transformed into encouraging ones
b)Vocational education measures
to update and upgrade skills
Other:
3 - Social factors
and cities
identity:
involving people
a)Cultural heritage for an inclusive
city: participation and access for all
ssetting up co-creation processes
and developing initiatives together
with groups of citizens or
stakeholders
b)Administrative /regulatoryburden
and new innovative management
tools
c)Actions to involve immigrants,
women, youth and groups under
risk of social exclusion in decision
making - problem solving related to
heritage and tourism
Other:
c) Please list any specific learningneed in relationto the policy themeaddressed by the network:

11. 8
2.3.2. Capacity building needs and contributions in terms ofexperience
a) Please tick the most relevant box:
 We havesuccessfullyimplementedpolicies/actionsrelatedto KAIRÓSpoliciesbutwe know
we can improve
 We have started to address this issueat local level
 We do not have muchexperience in this field
b) Please list any specific policy approach/project related to the network topic that could be
shared with the partners ifrelevant (pleaseuse the same numbers and letters to referto the
thematic area or sub-topic as in the previously provided table):
2.3.3.Potential contribution to network exchangeand learning activities in termsofgood
practice(s)
a) Please tick the most relevant box:
 We think we have some practice(s)/project(s) that could be regarded as “good practice(s)” in
KAIRÓS
 We have practice(s) butwe arenot sure it is/ they areso good
 We do not have any specific practice, we want to developone –this is why we joined this
network
b) Please list any specific Knowledge and “good practice(s)” that could be shared at network level
if relevant:
Giving Theme / Sub-theme KAIRÓSMARKET Knowledge Potential
City / / good practice / tool /resource … “taking”
Non-city (Please detail youroffer) interested
Partner partners
(your
name)

12. 9
2.3.4. About the capacity building needs and contributions in terms of skills in relation to the
networkmethodology and the URBACT approach
- Does the city have thenecessary skills and competencein place?
- What key capacitiesshould beenhanced in thecity/partner organisation?
- What is the levelofexperience/understandingwith integratedaction planning?
- What is the levelofexperience/understanding withparticipativeapproaches?
- What is the level ofexperience/understanding with working acrosscity departments?
- What is the levelofexperience/understanding with project management?
2.3.5.What key capacities should be enhanced in the city in relation to KAIRÓS?
Section 3 – Information related to the baseline situation of the partner in terms of existing
Integrated Urban Strategy/Action Plan
The answers to these key questions will provide important baseline data at programme level relating to the
URBACT indicators. They will be included in the application form for phase 2. Partners will be requested to
repeat this exercise in thefinal stageofthenetwork, as partofthenetwork closure report.
3.1. Has the partner already produced an integrated urban strategy/ action plan dedicated to the
policy challenge addressed by the network, and using an integrated and participatory approach?
Please tick the relevant box:
 Y ES- if yes, go to 3.2.and following questions
 NO
3.2. Time frame: when was this integrated urban strategy/ action plan designed? What period
does it cover?
3.3. Scope: what were the key objectives of this integrated urban strategy/ action plan and the
policy challenges it was meantto address?
3.4. Integrated approach: how was this strategy/ action plan integrated? What were the main
dimensions addressed (economic, social, environmental)? Please illustrate with actions foreseen
under each dimension.

13. 10
3.5.Participatory approach: What kind ofparticipatory approach was developed for the
production ofthis integrated urban strategy/action plan (eg stakeholders involved,co -
production process,etc.)?
3.6. Does this integrated urban strategy/ action plan embed some policy approaches or good
practices coming from a transnational cooperation project?
Please tick the relevant box:
 Y ES
 NO
If Y ES, please expand (eg partnerwas involved in a transnational cooperation project? Other?)
3.7. Does this strategy/ action plan include a set of result indicators and a monitoring framework
to follow up on progress with these indicators?
Please tick the relevant box:
 Y ES
 NO
If Y ES, please illustrate with the main indicators developedand briefly present the monitoring
framework in place: