2. What is organisation?
• Social entities that are goal directed, designed as deliberately structured and
coordinated activity systems and linked to the external environment (Daft, 2002).
What is organisational behaviour?
• Organizational behavior (OB) is the study of factors that affect how individuals
and groups act in organizations and how organizations manage their
environments.
3. OB studies three determinants of behavior in organizations:
Individuals
Groups
Structure
For instance, concerns such as jobs, work, absenteeism, employment turnover,
productivity, human performance, and management.
4. The History of OB
• The understanding, prediction and management of human behaviour in
organisations
• From Scientific Management to Human Relations and Human Resources
5. Basic Model of OB
Source: Robbins, S. P., & Judge, T. A. (2015). Organizational Behavior (16th Edition ed).
6. Disciplines that contribute to the OB Field
Source: Robbins, S. P., & Judge, T. A. (2015). Organizational Behavior (16th Edition ed).
7. • Psychology: How individuals behave in response to a stimulus
• Sociology: How individuals relate to groups and to each other
• Social Psychology: How individuals and organizations perceive conflict, threats
and undergo stress
• Political Science: Understanding Power, Authority and Corporate Politics
• Economics: Appreciating monetary (wage and bonus) and non monetary
incentives (housing, schooling and medical care) to employees so that they are
motivated to produce more efficiently and effectively
9. Intuition and Systematic Study
• Gut feelings
• Individual observation
• Common sense
Intuition
• Looks at relationships
• Scientific evidence
• Predicts behaviors
Systematic
Study
10. • Intuition is often based on inaccurate information
• Systematic study can be time-consuming
• Use evidence as much as possible to inform your intuition and experience.
