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KIA SAFETY
Dealer Sales Training
01KIA SAFETY
INTRODUCTION
02
03
04 KIA SAFETY
SMC Insurance Broker
AGENDA
KIA SAFETY
Program Benefits
KIA SAFETY
SPECIAL INSURANCE PACKAGE
KIA SAFETY – MVI PROGRAM
INTRODUCTION
01
“ONE STOP SOLUTION”
for
Car Insurance
KIA SAFETY
• KIA Motor Vehicle Insurance Program “KIA SAFETY” , program focuses on all
insurance requirements of the KIA car customers.
– Insurance Program will be managed by SMC Insurance Brokers Pvt Ltd.
(MISP Model)
– Program Insurance Companies:
• Bajaj Allianz General Insurance co Ltd
• Bharti Axa General Insurance Co Ltd
• ICICI Lombard General Insurance Co Ltd
• Go Digit General Insurance Co Ltd
• New India Assurance Co Ltd
• Reliance General Insurance Co Ltd
KIA SAFETY – MVI PROGRAM
INTRODUCTION
01
KIA SAFETY – MVI PROGRAM
Advantages in Program Policy
02
ONE STOP SHOP
Instant Policy
 Peace of Mind
 Final Document
Following Solution under one
roof:
 Policy Issuance
 NCB transfer
 Endorsements
 Cancellation & Refund
 Auto Approval of Nil
Endorsement
Cover Note
 Expires in 60 days
 Follow up required for policy
 Manually filled
Following Requirement is fulfilled
after rigorous follow-up's and visit
to Insurance Company:
 Endorsements
 Cancellation
 Refund.
 All Manual Endorsement
5
KIA SAFETY OPEN MARKET
KIA SAFETY – MVI PROGRAM
Advantages in Program Policy
02
CLAIMS
Pan India Cashless at all KIA
Authorized Workshops
No Salvage Deduction
Classification of Parts as per
OEM guidelines, saves cost at
the time of claim
Maximum TAT for Survey is 04
hours
 Claims settlement through
Video Streaming
Hassle Free Claims Settlement
 Cashless claim given at only tie
up Workshops.
 Min 10% of salvage deduction
 No classification of parts
 TAT for surveyors ranges from
24 hrs to 48 hrs
 In any kind of Damage have to
wait for Surveyor to decide the
amount of Claim.
6
KIA SAFETY OPEN MARKET
KIA SAFETY – MVI PROGRAM
Advantages in Program Policy
02
EXCLUSIVE BENEFITS
Standard Pricing for all
Program Insurers
Rodent Bite Cover part of the
policy at No Extra Premium
Unlimited Nil Dep Claims
Covered
No Pre-inspection Charges
Dedicated Toll Free Number
exclusively for Kia Car Owners
& Dealers 1800 2666 9666 &
email id Support@kiasafety.com
Every Insurer has its own Pricing
for same vehilce
Rodent Bite Cover not available
or covered at extra premium
payment
Maximum 2 Nil Dep Claims
Covered
Pre-inspection Charges
Common Support number for all
customers
7
KIA SAFETY OPEN MARKET
KIA SAFETY – MVI PROGRAM
Advantages in Program Policy
02
Add on – Nil Depreciation Cover
Consumables are covered by
default ( no extra premium
charged)
Applicable on all Vehicles
irrespective of Claim Status
Unlimited Nil Depreciation
Claims
Consumables are not part of Nil
Dep Cover
Available only for policies with
NCB
Maximum 2 Nil Dep Claims
Covered
8
KIA SAFETY OPEN MARKET
•Cover Available for vehicle age upto 5 years
KIA SAFETY – MVI PROGRAM
Advantages in Program Policy
02
Add on – Return To Invoice
 Payable on Invoice Price or
Current ex showroom price
+ Registration & Road Tax +
Insurance Charges
 Road Tax Covered for full
amount
 Insurance Premium also
payable
 Payable on Invoice Price or
Current ex showroom price
(whichever is lower) +
Registration Charges
 Road Tax Covered
proportionately
 Insurance Premium not payable
9
KIA SAFETY OPEN MARKET
•Cover Available for vehicle age upto 3 Years
KIA SAFETY – MVI PROGRAM
Advantages in Program Policy
02
Add on – Engine Protection
Cover Risk of Engine damage
due to Oil Leakage, Ingression
of water including All Engine
parts
(Differential & Gear Box) and
Consumables
Coverage subject to terms and
Conditions that are not
favourable for Customers.
10
KIA SAFETY OPEN MARKET
•Cover Available for vehicle age upto 5 years
KIA SAFETY – MVI PROGRAM
Advantages in Program Policy
02
Add on – Key & Locks Cover
 Available for vehicles up to
5 years of age
 Entire Lock Set changes
 Sum Insured of INR
50,000/- per claim
• Coverage subject to terms and
conditions which are not
favourable for customers.
• Key and ECM coding changes
11
KIA SAFETY OPEN MARKET
KIA SAFETY – MVI PROGRAM
Advantages in Program Policy
02
Add on – Loss Of Belongings
 Covers loss to personal
belongings
 NOT COVERED
 Money, securities, cheques,
bank drafts, credit card or
debit cards, jewellery, lens,
glasses, travel tickets,
watches, valuables,
manuscripts, paintings and
items of similar nature.
 Any goods or sample with
regard to tade not covered
 Sum Insured of INR
100,000/- per claim
• Coverage subject to terms and
conditions which are not
favourable for customers.
12
KIA SAFETY OPEN MARKET
•Cover Available for
vehicle age upto 5
years
New Add On Product
Tyre Protection Cover
KIA SAFETY – MVI PROGRAM
Advantages in Program Policy
02
Add on – Tyre Protection Cover
 NCB Does not get affected
 Maximum 4 Claims Payable
 Available exclusively under
KIA Safety Program
• NCB lost
14
KIA SAFETY OPEN MARKET
Special Insurance Package
Nil Dep Including Consumables
Engine Protect
Tyre Protect
Key Loss
Loss of Personal Belonging
03KIA SAFETY – MVI PROGRAM
SPECIAL INSURANCE PACKAGE
Introductory
Package for
first 06 months
04
KIA SAFETY – MVI PROGRAM
SMC INSURANCE BROKERS PVT. LTD.
 Application platform
 Sponsoring KIA Motor Dealers as their MISP
 Dealer Training
 Software training, Process and Procedure Training
 Dealer Activation
 Handholding for data input for policy certificate generation, claims escalation, premium reconciliation.
 Handling dealer/ customers escalations queries on software, claims or any operational matter.
 Liaising with insurance company local offices.
 Monitoring of agreed service level & TAT of all aspects.
 Payment of Agreed Distribution Fee to MISPs
 Dedicated Area Managers & Zonal Managers
 Assisting KIA Dealers in IRDA regulatory inspections and compliances as per MISP guidelines
Thank you
Q&A Session

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KIA_Sales saf.pdf

  • 2. 01KIA SAFETY INTRODUCTION 02 03 04 KIA SAFETY SMC Insurance Broker AGENDA KIA SAFETY Program Benefits KIA SAFETY SPECIAL INSURANCE PACKAGE
  • 3. KIA SAFETY – MVI PROGRAM INTRODUCTION 01 “ONE STOP SOLUTION” for Car Insurance KIA SAFETY
  • 4. • KIA Motor Vehicle Insurance Program “KIA SAFETY” , program focuses on all insurance requirements of the KIA car customers. – Insurance Program will be managed by SMC Insurance Brokers Pvt Ltd. (MISP Model) – Program Insurance Companies: • Bajaj Allianz General Insurance co Ltd • Bharti Axa General Insurance Co Ltd • ICICI Lombard General Insurance Co Ltd • Go Digit General Insurance Co Ltd • New India Assurance Co Ltd • Reliance General Insurance Co Ltd KIA SAFETY – MVI PROGRAM INTRODUCTION 01
  • 5. KIA SAFETY – MVI PROGRAM Advantages in Program Policy 02 ONE STOP SHOP Instant Policy  Peace of Mind  Final Document Following Solution under one roof:  Policy Issuance  NCB transfer  Endorsements  Cancellation & Refund  Auto Approval of Nil Endorsement Cover Note  Expires in 60 days  Follow up required for policy  Manually filled Following Requirement is fulfilled after rigorous follow-up's and visit to Insurance Company:  Endorsements  Cancellation  Refund.  All Manual Endorsement 5 KIA SAFETY OPEN MARKET
  • 6. KIA SAFETY – MVI PROGRAM Advantages in Program Policy 02 CLAIMS Pan India Cashless at all KIA Authorized Workshops No Salvage Deduction Classification of Parts as per OEM guidelines, saves cost at the time of claim Maximum TAT for Survey is 04 hours  Claims settlement through Video Streaming Hassle Free Claims Settlement  Cashless claim given at only tie up Workshops.  Min 10% of salvage deduction  No classification of parts  TAT for surveyors ranges from 24 hrs to 48 hrs  In any kind of Damage have to wait for Surveyor to decide the amount of Claim. 6 KIA SAFETY OPEN MARKET
  • 7. KIA SAFETY – MVI PROGRAM Advantages in Program Policy 02 EXCLUSIVE BENEFITS Standard Pricing for all Program Insurers Rodent Bite Cover part of the policy at No Extra Premium Unlimited Nil Dep Claims Covered No Pre-inspection Charges Dedicated Toll Free Number exclusively for Kia Car Owners & Dealers 1800 2666 9666 & email id Support@kiasafety.com Every Insurer has its own Pricing for same vehilce Rodent Bite Cover not available or covered at extra premium payment Maximum 2 Nil Dep Claims Covered Pre-inspection Charges Common Support number for all customers 7 KIA SAFETY OPEN MARKET
  • 8. KIA SAFETY – MVI PROGRAM Advantages in Program Policy 02 Add on – Nil Depreciation Cover Consumables are covered by default ( no extra premium charged) Applicable on all Vehicles irrespective of Claim Status Unlimited Nil Depreciation Claims Consumables are not part of Nil Dep Cover Available only for policies with NCB Maximum 2 Nil Dep Claims Covered 8 KIA SAFETY OPEN MARKET •Cover Available for vehicle age upto 5 years
  • 9. KIA SAFETY – MVI PROGRAM Advantages in Program Policy 02 Add on – Return To Invoice  Payable on Invoice Price or Current ex showroom price + Registration & Road Tax + Insurance Charges  Road Tax Covered for full amount  Insurance Premium also payable  Payable on Invoice Price or Current ex showroom price (whichever is lower) + Registration Charges  Road Tax Covered proportionately  Insurance Premium not payable 9 KIA SAFETY OPEN MARKET •Cover Available for vehicle age upto 3 Years
  • 10. KIA SAFETY – MVI PROGRAM Advantages in Program Policy 02 Add on – Engine Protection Cover Risk of Engine damage due to Oil Leakage, Ingression of water including All Engine parts (Differential & Gear Box) and Consumables Coverage subject to terms and Conditions that are not favourable for Customers. 10 KIA SAFETY OPEN MARKET •Cover Available for vehicle age upto 5 years
  • 11. KIA SAFETY – MVI PROGRAM Advantages in Program Policy 02 Add on – Key & Locks Cover  Available for vehicles up to 5 years of age  Entire Lock Set changes  Sum Insured of INR 50,000/- per claim • Coverage subject to terms and conditions which are not favourable for customers. • Key and ECM coding changes 11 KIA SAFETY OPEN MARKET
  • 12. KIA SAFETY – MVI PROGRAM Advantages in Program Policy 02 Add on – Loss Of Belongings  Covers loss to personal belongings  NOT COVERED  Money, securities, cheques, bank drafts, credit card or debit cards, jewellery, lens, glasses, travel tickets, watches, valuables, manuscripts, paintings and items of similar nature.  Any goods or sample with regard to tade not covered  Sum Insured of INR 100,000/- per claim • Coverage subject to terms and conditions which are not favourable for customers. 12 KIA SAFETY OPEN MARKET •Cover Available for vehicle age upto 5 years
  • 13. New Add On Product Tyre Protection Cover
  • 14. KIA SAFETY – MVI PROGRAM Advantages in Program Policy 02 Add on – Tyre Protection Cover  NCB Does not get affected  Maximum 4 Claims Payable  Available exclusively under KIA Safety Program • NCB lost 14 KIA SAFETY OPEN MARKET
  • 15. Special Insurance Package Nil Dep Including Consumables Engine Protect Tyre Protect Key Loss Loss of Personal Belonging 03KIA SAFETY – MVI PROGRAM SPECIAL INSURANCE PACKAGE Introductory Package for first 06 months
  • 16. 04 KIA SAFETY – MVI PROGRAM SMC INSURANCE BROKERS PVT. LTD.  Application platform  Sponsoring KIA Motor Dealers as their MISP  Dealer Training  Software training, Process and Procedure Training  Dealer Activation  Handholding for data input for policy certificate generation, claims escalation, premium reconciliation.  Handling dealer/ customers escalations queries on software, claims or any operational matter.  Liaising with insurance company local offices.  Monitoring of agreed service level & TAT of all aspects.  Payment of Agreed Distribution Fee to MISPs  Dedicated Area Managers & Zonal Managers  Assisting KIA Dealers in IRDA regulatory inspections and compliances as per MISP guidelines