1. Aislynn Roberts
600 Pinebranch Circle, Winter Springs,FL 32708
305-433-0408 roberts.aislynn@gmail.com
EXPERIENCE
Client Support Specialist (previously Sales Support) June 2013 - Present
Travel Media Group
Facilitated thetraining and on-boarding of over 100 accounts in the past year
Recruited potentialemployees by representing the company at an annual Career Fair at UCF
Trained 8 new Sales representatives, 5 new Client Support teammembers, the Client Support Manager, the
National Accounts Manager, and theDirector of Sales Enablement
Consulted with 400 accounts on their digital marketing programs
Acquired annual contract renewals and new sales for 4 sales regions and theNational Account Region
Generated qualifying leads for multiple sales representatives sending 40 potentialupgrades within
the last year
Administered the connection of Social Mediasites for 30 accounts at the launch of the Social Program
Met or exceeded monthly goals 100% of the time within the past year
Modified Client Support training script to focus on our goal of focusing on email submission
Developed a training video for all employees and clients as a reference when working through thereputation
application
Conducted a companywide role play to give the sales team an opportunity to understand theproduct and how we
train all clients
Planned office luncheons to celebrate birthdays and boost morale
Selected to participatein the Management in Training Program (expected completion date June 2016)
Extended Day Group Leader August 2010 - June 2013
Orange County Public Schools
Managed a group of 30 elementary school students in the after school program
Planned weekly lessons and activities
Guided 2 other Group Leads in their daily planning
Paraprofessional August 2007 – June 2010
Monroe County School Board
Managed students with special needs
Corresponded with parents to assure thestudent remained on track and completed all assigned activities
Assisted theteacher in daily classroom routines
Marketing Intern September 2012 – December 2012
Pools by Bradley
Assembled marketing packets to be sent to potentialcontractors
Identified potentialclients through call list
Reviewed Constant Contact email campaign
Research Marketing Intern Summer 2012
Morgridge International Reading Center, UCF
Explored annual book fairs around thecountry
Evaluated UCF 2012 Book Fair
Identified areas where the2013 UCF Book Fair could improve
Revamped campus advertising
Managed Social Mediaplatforms (Twitter and Pinterest)
EDUCATION
Bachelor ofScience in Business Administration, Marketing December 2012
University ofCentral Florida
• Relevant Coursework: Management of Organizations, Business Finance, Professional Selling,
Marketing, Marketing Analysis and Research, Consumer Behavior, Advertising, PR