Ahmed Mahmoud Fouad is an IT professional with 6 years of experience in unified communications and virtualization technology. He has worked on projects in Egypt and Saudi Arabia for companies like Microsoft, HP, and VMware. Currently, he works as a System Administrator for Edita Food Industry, where his responsibilities include managing servers, backups, security, and networking. He has experience with technologies like Microsoft Exchange, Lync, SharePoint, Hyper-V, SQL Server, and virtualization and has worked on projects involving disaster recovery, virtualization, collaboration software upgrades and migrations. Ahmed holds several certifications and speaks English and Arabic.

1. Ahmed Mahmoud Fouad
84 Ebn Sender St., Saraia El-Koba, Cairo, Egypt
Mobile: + (2010) 0995 6182 - Tel: + (202) 2455 9573
E-mail: AhmedM.Fouad@outlook.com
Personal Information
I’m an IT professional with around 6 years of experience in Unified Communication and
Virtualization technology, during this period I have worked on lots of projects in Egypt and
KSA with multiple vendors such as Microsoft, HP and VMware.
• Marital status: Single
• Nationality: Egyptian
• Date of birth: 27 Oct, 1987
• Place of Birth: Cairo
• Military status: Completed
Work Experience
• System Administrator @ Edita Food Industry July 2013 to Present
http://www.edita.com.eg/
Duties:
- Upgrade, configure, maintain and operate the SharePoint, Lync, Exchange,
Direct Access, TMG, Hyper-V Cluster, Symantec Backup Exec and Microsoft
System Center and all windows based Servers and system.
- Develop, maintain, and operate data backup.
- Follow up preventive and corrective maintenance.
- Perform daily system monitoring, verify the integrity and availability of all
hardware, server resources, systems and key processes, reviewing system and
application logs, and verify completion of scheduled jobs such as backups.
- Perform regular security monitoring and upgrade the systems with required
security patches.
- Maintain user accounts, e-mail systems and mobile mails for users, Internet
access and VPN access.
- Manage DNS records for HQ and all branches.
- Monitor, plan and coordinate the distribution of client / server software and
service packs.
- Administrating and Managing 3PAR Storage.
Projects:
o Implementing Disaster Recovery Site
Lync
- Designing and implementing backup pool for Lync Pool on HQ.
Exchange
1

2. - Extending the Database Availability Group of Exchange 2013 to
include mailbox servers on DR site.
- Configuring single namespace between CAS servers on HQ and DR.
Hyper-V
- Configuring VM replications between Hyper-V cluster on HQ and
Hyper-V cluster on DR.
o Setting up and Configuring HP Bladesystem C7000 Enclosure
- Updating the firmware of all component of C700 Enclosure.
- Designing and configuring Networks on HP FlexFabric.
- Setting up Physical connections between the new enclosure and HP 3PAR
storage.
- Configuring SAN switch zoning between the new servers and HP 3PAR
Storage.
- Installing Windows Server 2012 R2 on all servers.
- Installing and Configuring Hyper-V cluster on all servers.
o Migration from Hyper-V 2012 to Hyper-V 2012 R2
- Implementing new Hyper-V 2012 R2 Cluster, Using Copy Cluster Roles
Wizard to migrate Cluster CSV Disks from Hyper-V 2012 Cluster to
Hyper-V 2012 R2 Cluster.
o Migration from Lync 2010 to Lync 2013
- Building Lync 2013 virtualized Infrastructure with Office Web App on
Windows Server 2012 R2 based on Hyper-V 2012 R2 cluster, Migrating
users from Lync 2010 to Lync 2013.
- Enabling Lync 2013 Enterprise voice features with dial in conference
using Polycom Phones and Quantum VOIP gateway.
o Migrating from Lync 2013 Standard Pool to Lync 2013 Enterprise Pool
- Building Lync 2013 enterprise pool with three front end servers and two
edge severs using DNS load balance on windows server 2012 R based on
Hyper-V 2012 R2 cluster.
- Migrating all Lync users from standard pool to the enterprise pool.
o Implementing Direct Access
- Implementing Microsoft Direct Access on windows server 2012 R2
behind a NAT device over Hyper-V 2012 R2 cluster as virtualization
platform, using Direct Access Server as Kerberos proxy for authenticating
users for establishing infrastructure tunnel.
And using IP-HTTPS as transition technology.
o Upgrading current Exchange 2007 to Exchange 2013
- Designing and implementing Exchange 2013 virtualized based on Hyper-
V 2012 R2 Cluster.
Migrating Mailboxes to Exchange 2013.
Configuring Exchange server Unified Messaging for Lync 2013 voice
mail.
Configuring the integration between Lync 2013 and outlook web app.
2

3. o Co-Locating SQL Databases on SQL 2012 Cluster
- Deploying a guest cluster using a shared virtual hard disk with two
servers based on Hyper-V 2012 R2.
- Installing and configuring SQL 2012 clustered.
- Migrating System Center Operations manager, System Center
Configuration manager and Active Directory Rights management
Databases to the default instance of the SQL cluster.
o Upgrading Active Directory Rights management Service from 2008 R2
to 2012 R2
- Upgrading AD RMS from 2008 R2 to 2012 R2 using in-place
upgrade.
- Moving AD RMS databases from the local server to a SQL cluster.
- Adding another Windows Server 2012 R2 to the AD RMS cluster.
- Installing and configuring Network Load Balancing to distribute the
traffic between AD RMS servers.
• System Engineer – Projects Team - Microsoft System July 2010 to June 2013
@ Global Knowledge
http://www.globalknowledge.com.eg/
Duties:
Design, implement & Support Microsoft Technologies:
- Collaboration with SharePoint.
- Directory Services
- Exchange Massaging Services
- Virtualization with Hyper-V.
- System Center Family (SCOM, SCSM, SCCM, SCVMM, SCDPM,SCORCH)
- Database Administration with SQL.
- Unified Communication with Microsoft Lync.
Projects:
o Halwani Brothers @ KSA
- Implement and configure Endpoint Protection 2010 with SCCM 2007
SP2.
- Configuring a Microsoft Dynamics AX 2009 SP1 for Database mirroring
for HQ Site.
- Configuring a Microsoft Dynamics AX 2009 SP1 for Database Log
Shipping for the DR Sit.
- Implement and configure Exchange 2010 in the DR Site.
3

4. o System Administrator @ Suez Cement (outsource) from March, 2013 till
May, 2013.
- Supporting and troubleshooting Suez Cement Servers
- Managing and maintaining MS Windows Server 2003,2008 (AD,DNS,
DHCP,GPO), MS Exchange 2003, MS ISA, MS SQL 2008, MS
Application(IIS), MS SharePoint, MS WSUS, SCCM and SCSM.
o PHPCO - Pharaonic Petroleum
- Implementing and configuring two Lync 2013 Pools in Port Said and
Cairo Sites with pool.
- Configuring Pairing of Front End pools in Cairo and Port Said.
- Migrating users From OCS 2007 R2 Pool to Lync 2013 Pools.
- Implementing 2 SQL 2012 Servers Clustered.
- Upgrading from SCCM 2007 to SCCM 2012.
- Upgrading from SCOM 2007 to SCOM 2012.
o Halwani Brothers @ Egypt
- Migration from Exchange 2007 to Exchange 2010.
o International Group for Investment
- Migration from Exchange server 2007 to Exchange server 2010.
o World Health Organization
- Migration from Exchange 2003 to Exchange 2010.
o @ KSA
- Implementing and configuring SharePoint 2010 to meet Dallah
Organization requirements
- Migration of Humming Bird Content Management System to SharePoint
2010 with all Metadata and Content Types using PowerShell Scripts
without any third party tools.
o Egypt Post Project
- Implementing and Configuring SharePoint 2010.
- Deploy & Configure App-V Server in & Sequencing Sample Application
(Office 2010)
- Deploy & Configure MED-V Server in HQ.
- Deploy & Configure AGPM on the Egypt Post DCs Servers
o SAMO Trading, Abu-Auf Industries
- Implementing Exchange 2010 and TMG 2010 on Hyper - V 2008 R2 from
Scratch and building the Active Directory Domain Services. Along with
Forefront for Exchange.
• Joined the army from January, 2011 till February, 2012.
4

5. • Trainee from June 2009 till October 2009
@ Global Knowledge
http://www.globalknowledge.com.eg/
Duties:
Member of outsource backup team to provide high quality, professional technical
support for all areas of the business over a range of different technology’s and
systems.
Certifications:
Microsoft
• Microsoft Certified Systems Engineer (MCSE) on Windows Server 2003
• Microsoft Certified Systems Administrator (MCSA) on Windows Server 2003
• Microsoft Certified Technology Specialist (MCTS): Microsoft Internet Security
and Acceleration Server 2006.
• SharePoint® 2010, Configuration
• International Computer Driving License (ICDL).
CISCO
• Cisco Certified Network Associate (CCNA®)
VMware
• vSphere 6 Foundations
Education
• PG Diploma of Information Systems, Institute of Statistical Studies & research, Cairo
University, in progress.
• PG Diploma of Computer Science, Institute of Statistical Studies & research, Cairo
University, June 2013.
Diploma Project:
o Building a full E-commerce web site from design to deployment
- The project deals with developing an e-commerce website for general
products.
It provides the users with a catalog of different products for purchasing
and facilitating the purchasing with user shopping cart.
The system is implemented using a 3-tier approach, with a backend
database, a middle tier of Microsoft Internet Information Services (IIS)
and ASP.NET, and a web browser as the front end client.
Using Entity Framework for handling all of the interaction with the
database.
• Graduated from Faculty of Archaeology, Restoration department, Cairo University,
May 2010.
• General Secondary Certification, El-Kobba Secondary School (92.3%).
5

6. Courses
Soft Skills
• Emotional Intelligence
• Problem Solving and Communication
Hewlett Packard
• Managing HP 3PAR StoreServ |
• Managing HP 3PAR StoreServ ||
• Managing and Configuring HP Virtual Connect
Microsoft
• System Centre 2012 SP1 Virtual Machine Manager
VMware
• VMware vSphere: Install, Configure, Manage [V6]
Language Skills
Arabic: Mother Tongue.
English: Very Good Written & Spoken.
Interpersonal Skills
• Able to work under pressure in both time and work requirements.
• Ability to work in a team or individually according to the job requirements.
• Self-Dependent along with perfect adaptation to new technologies.
Interests and activities
Reading, listening to music and running.
6

7. Courses
Soft Skills
• Emotional Intelligence
• Problem Solving and Communication
Hewlett Packard
• Managing HP 3PAR StoreServ |
• Managing HP 3PAR StoreServ ||
• Managing and Configuring HP Virtual Connect
Microsoft
• System Centre 2012 SP1 Virtual Machine Manager
VMware
• VMware vSphere: Install, Configure, Manage [V6]
Language Skills
Arabic: Mother Tongue.
English: Very Good Written & Spoken.
Interpersonal Skills
• Able to work under pressure in both time and work requirements.
• Ability to work in a team or individually according to the job requirements.
• Self-Dependent along with perfect adaptation to new technologies.
Interests and activities
Reading, listening to music and running.
6