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Winning team – the glue - Amdocs Delivery

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This talk by Levana Barkai Agile Implementation Team Director at Amdocs Delivery and Lilach Prego Agile coach from Amdocs Delivery is describing and sharing their experience building distributed teams

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Winning team – the glue - Amdocs Delivery

  1. 1. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs1 POWERING FEARLESS TRANSFORMATIONS Levana Barkai Lilach Prego Winning Team The glue that makes it work Experience from Amdocs Agile Transformation: Picture Credit : latimesphoto
  2. 2. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs2 POWERING FEARLESS TRANSFORMATIONS Agile scrum ? Picture Credit :www.francetvinfo.fr
  3. 3. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs3 POWERING FEARLESS TRANSFORMATIONS Picture Credit : Bart Everson Amdocs and scrum ?
  4. 4. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs4 POWERING FEARLESS TRANSFORMATIONS Agent: Implementation Team Mission: Implement Scrum In Amdocs Primary Objectives: • Consult with Agile Sparks • Destroy Waterfall • Blow up micromanagement • Eliminate Waste • System Always Working Confidential
  5. 5. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs5 POWERING FEARLESS TRANSFORMATIONS Costumes are not enough Picture Credit : karenbrownny
  6. 6. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs7 POWERING FEARLESS TRANSFORMATIONS One global team Picture Credit : pixbay
  7. 7. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs8 POWERING FEARLESS TRANSFORMATIONS Not “nice to have” Picture Credit : wikipedia
  8. 8. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs9 POWERING FEARLESS TRANSFORMATIONS Picture Credit : zakynthosevents 150 individuals 7 sites Demo in 2 months Production in 6 months Silos
  9. 9. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs10 POWERING FEARLESS TRANSFORMATIONS Picture Credit : Youtube
  10. 10. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs11 POWERING FEARLESS TRANSFORMATIONS How can we do it ? Communicate the Goal Leverage Wisdom of the Crowd Focus on People Glorify Achievements Maintain Good Atmosphere Picture Credit : le-regard-d-elsa.com
  11. 11. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs12 POWERING FEARLESS TRANSFORMATIONS Communicate the Goal Connect to the big picture Picture Credit : Tulane Public Relations
  12. 12. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs13 POWERING FEARLESS TRANSFORMATIONS Team build up
  13. 13. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs14 POWERING FEARLESS TRANSFORMATIONS The way we work
  14. 14. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs15 POWERING FEARLESS TRANSFORMATIONS Program increment vision
  15. 15. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs16 Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs16 POWERING FEARLESS TRANSFORMATION S Always mention the “why” Picture Credit :William Metcalf Jr
  16. 16. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs17 POWERING FEARLESS TRANSFORMATIONS Project mailbox From: “MyProject_GO_SCRUM” “MyProject_YALLA_BALAGAN” “MyProject_THINK_DIFFERENT” “MyProject_YO!” From: _MyProject_GO_SCRUM Subject : Are you following our Feature definition of done ?
  17. 17. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs18 POWERING FEARLESS TRANSFORMATIONS How can we do it ? Communicate the Goal Leverage Wisdom of the Crowd Focus on People Glorify Achievements Maintain Good Atmosphere Picture Credit : le-regard-d-elsa.com
  18. 18. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs19 POWERING FEARLESS TRANSFORMATIONS The Wisdom of the Crowds Everyone influences Picture Credit : Shreveport-Bossier,Tourist Bureau
  19. 19. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs20 POWERING FEARLESS TRANSFORMATIONS Forums
  20. 20. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs21 POWERING FEARLESS TRANSFORMATIONS Project retrospective
  21. 21. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs22 POWERING FEARLESS TRANSFORMATIONS Account survey
  22. 22. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs23 POWERING FEARLESS TRANSFORMATIONS
  23. 23. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs24 POWERING FEARLESS TRANSFORMATIONS How can we do it ? Communicate the Goal Leverage Wisdom of the Crowd Focus on People Glorify Achievements Maintain Good Atmosphere Picture Credit : le-regard-d-elsa.com
  24. 24. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs25 POWERING FEARLESS TRANSFORMATIONS Glorify Achievements Nothing is taken for granted Picture Credit : Paul Mannix
  25. 25. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs26 POWERING FEARLESS TRANSFORMATIONS “Like” Picture Credit : Paz.ca
  26. 26. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs27 POWERING FEARLESS TRANSFORMATIONS
  27. 27. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs28 POWERING FEARLESS TRANSFORMATIONS
  28. 28. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs29 POWERING FEARLESS TRANSFORMATIONS Clip
  29. 29. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs30 POWERING FEARLESS TRANSFORMATIONS
  30. 30. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs31 POWERING FEARLESS TRANSFORMATIONS How can we do it ? Communicate the Goal Leverage Wisdom of the Crowd Focus on People Glorify Achievements Maintain Good Atmosphere Picture Credit : le-regard-d-elsa.com
  31. 31. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs32 POWERING FEARLESS TRANSFORMATIONS Focus On People Not just roles Picture Credit : Brian Lin
  32. 32. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs33 POWERING FEARLESS TRANSFORMATIONS Video conference
  33. 33. Information Security Level 1 – Confidential © 2015 – Proprietary and Confidential Information of Amdocs34 Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs34 POWERING FEARLESS TRANSFORMATION S Iteration start date
  34. 34. Information Security Level 1 – Confidential © 2015 – Proprietary and Confidential Information of Amdocs36 Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs36 POWERING FEARLESS TRANSFORMATION S Special occasions #Marathon #Recognition #Wedding #Birth #Birthday
  35. 35. Information Security Level 1 – Confidential © 2015 – Proprietary and Confidential Information of Amdocs37 Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs37 POWERING FEARLESS TRANSFORMATION S Welcome new teams Dear OMS Sprint Team, Welcome !
  36. 36. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs38 POWERING FEARLESS TRANSFORMATIONS Getting to know
  37. 37. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs39 POWERING FEARLESS TRANSFORMATIONS How can we do it ? Communicate the Goal Leverage Wisdom of the Crowd Focus on People Glorify Achievements Maintain Good Atmosphere Picture Credit : le-regard-d-elsa.com
  38. 38. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs40 POWERING FEARLESS TRANSFORMATIONS Good Atmosphere Good vibes Picture Credit : alexandra-travel.com
  39. 39. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs41 POWERING FEARLESS TRANSFORMATIONS Who are we ? Raanana Penguins United Minions Avengers Negev Seals Scrum Rules Scumptions Spartans Jokey Smurf Handy Smurf Tycoons Beer Drinkers Scruminators Scrum Babies Testing Diggers Migration ESB Infra PO’s Leprechauns Testing Masters 15 Scrum Teams 7 locations 150 Professionals
  40. 40. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs42 POWERING FEARLESS TRANSFORMATIONS PI1 – New Born PI2 – Baby Steps PI3 – Walking Toddler PI4 – Running Kid PI5 – Raging Teen PI6 – Sophisticated Student PI humanization
  41. 41. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs43 POWERING FEARLESS TRANSFORMATIONS CI gamification
  42. 42. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs44 POWERING FEARLESS TRANSFORMATIONS Say cheese ! Picture Credit : vaultfestival.com
  43. 43. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs45 POWERING FEARLESS TRANSFORMATIONS Project’s mascot Picture Credit : SkateWaffles
  44. 44. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs46 POWERING FEARLESS TRANSFORMATIONS Keep the cadence
  45. 45. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs47 POWERING FEARLESS TRANSFORMATIONS Watch out for Picture Credit : Brad Coy Talk Act Rigid mindset Losing creativity One Man Show Treating it as a waste
  46. 46. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs48 POWERING FEARLESS TRANSFORMATIONS Once you start, you can’t stop ! It’s free ! It works ! It’s infectious ! Picture Credit : Brad Coy
  47. 47. Information Security Level 1 – Confidential © 2016 – Proprietary and Confidential Information of Amdocs49 POWERING FEARLESS TRANSFORMATIONS Once you start, you can’t stop ! Levana.Barkai@amdocs.com Lilach.Prego@amdocs.com Getting to know Q&A

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