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Business challenge
Thousands of doctors and other
healthcare professionals worldwide
rely on the Royal College of Physicians
of Ireland (RCPI) for training and
accreditation. With its IT infrastructure
reaching end of life, the organisation
needed to find a technology partner
it could rely on to provide the reliable
systems on which so many depend.
Business challenge
•	 Dual-site private cloud
•	 Managed Services.
“Sungard AS’s proposal
was the only one to
offer a complete end-to-
end service: everything
from backup, recovery
and servers to firewalls,
networking, security
and storage – the
whole package.”
Adrian Rath,
ICT Manager,
RCPI
CLOUD SERVICES
Sungard AS has the right
prescription for RCPI’s
IT Infrastructure
RCPI recognised that it needed
greater reliability and scalability, and
with its IT infrastructure nearing the
end of its life, it explored the available
options. The organisation quickly
realised that building an in-house
capability would be both costly and
impractical. Its three historic offices
in the heart of Dublin city centre were
unsuitable to house sophisticated
IT systems so choosing this route
would involve investing heavily in
new buildings and equipment.
Instead, RCPI opted to outsource its
entire IT infrastructure to a specialist
technology provider. Adrian Rath,
ICT Manager for RCPI, explains,
“We needed to safeguard availability
of our systems but we didn’t have the
physical space, data centre facilities
or money necessary to do it properly.
So we decided to buy our IT as
a service from a well-regarded
provider of those services.”
The systems to be outsourced not only
support RCPI’s online presence but
also all of the organisation’s back
office systems such as finance and HR.
It would be a huge IT transformation
project in which resilience was
all-important. Consequently, while
the RCPI knew of Sungard Availability
Services by reputation, it took the
decision to go to competitive tender
to find the most ‘economically
advantageous’ supplier. This
ultimately proved to be Sungard AS.
Although value for money was the
overriding factor, Adrian Rath reveals,
“Sungard AS’s proposal was the only
one to offer a complete end-to-end
service: everything from backup,
recovery and servers to firewalls,
networking, security and storage –
the whole package.”
The RCPI also took comfort in
Sungard AS’s track record stretching
back more than 30 years, and the
blue-chip name among its customers.
Any downtime would harm the College’s
reputation so the high availability
provided by the resilient Sungard AS
solution gives Adrian Rath and his
team immense peace of mind.
“We couldn’t function as a provider
of post-graduate medical education
if our systems were down for an
extended period and the damage to
our reputation would be incalculable,”
he says. “We have now reduced
the highest risk the organisation
was running from an IT operations
perspective.”
The Royal College of Physicians of Ireland (RCPI) is
a professional body that equips doctors and other
healthcare professionals with the skills and knowledge
they need to care for their patients and to run safe
and efficient healthcare systems. Established in 1654,
RCPI harnesses the expertise of its members to improve
healthcare, whether it’s one-to-one with a patient or
on a national, strategic level.
Case study
Royal College of Physicians of Ireland
The importance of the IT transformation
project to the RCPI cannot be
overestimated. “Our website supports
over 6000 doctors globally,” explains
Adrian Rath. “It provides access to vital
course material including webcasts of
rich, high value educational content
delivered by experts in the medical field.
Separately it also enables members
to update their educational activities
against their continuous professional
development requirements.”
The RCPI particularly values the
scalability its cloud solution affords.
Adrian Rath says, “Our infrastructure
posed severe capacity constraints
and now these have been removed
we are able to expand wherever we
see opportunities. Added to this, we
are able to deliver a more reliable and
resilient service to the business on a
day-to-day basis.”
Having switched IT spending from the
CapEx to OpEx budget, Adrian Rath
finds the predictable monthly billing
makes it easier to manage his budget.
He notes, “We no longer have to climb
over that ICT capital approval hump,
which in the past could take us a year.
Now we can just spin up an extra
server within days if needed.”
Adrian Rath remarks, “I’ve found
Sungard AS highly professional at
every turn.” As for the future, he adds,
“From a strategic perspective we’re
exactly where we want to be. Our IT
infrastructure is now delivered by a
reputable service provider and we
have the ability to grow or shrink
as the business demands. We’re
happy to be in that space.”
Case study
Royal College of Physicians of Ireland
2 / 2
V1:03/15
About Sungard Availability Services
Sungard Availability Services provides
managed IT services, information
availability consulting services, business
continuity management software, and
disaster recovery services. To learn
more, visit www.sungardas.co.uk
or call 0800 143 413
EMEA Head Office:
Unit B Heathrow Corporate Park, Green
Lane, Hounslow, Middlesex TW4 6ER
+44 (0)800 143 413
Belgium
+32 (0)2 513 3618 www.sungardas.be
France
+33 (0)1 64 80 61 61 www.sungardas.fr
India
(+91) 20 673 10 400 www.sungardas.in
Ireland
+353 (0)1 467 3650 www.sungardas.ie
Luxembourg
+352 357305-1 www.sungardas.lu
Sweden
+46 (0) 8 666 32 00 www.sungardas.se
Trademark information
Sungard Availability Services is a trademark
of SunGard Data Systems Inc. or its affiliate
used under license. All other trade names
are trademarks or registered trademarks of
their respective holders.
© 2015 Sungard Availability Services,
all rights reserved. CHK-015 1213
twitter.com/SungardASUK
linkedin.com/company/sungard-
availability-services-uk
facebook.com/SungardAS
youtube.com/SungardAvailability
blog.sungardas.co.uk
Connect with Us
Business benefits
•	 Ability to scale up within days to
respond to business needs
•	 Makes IT infrastructure spend
more predictable by moving it
from the CapEx to OpEx budget
•	 Fully managed service frees
RCPI to focus on core business
by removing the burden of
infrastructure management
•	 Highly available and secure
platform gives the RCPI and its
members peace of mind
•	 Protects the reputation of this
prestigious organisation.
“Our infrastructure
posed severe capacity
constraints. Now these
have been removed we are
able to expand wherever
we see opportunities.”
Adrian Rath,
ICT Manager,
RCPI

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RCPI Case Study

  • 1. 1 / 2 Business challenge Thousands of doctors and other healthcare professionals worldwide rely on the Royal College of Physicians of Ireland (RCPI) for training and accreditation. With its IT infrastructure reaching end of life, the organisation needed to find a technology partner it could rely on to provide the reliable systems on which so many depend. Business challenge • Dual-site private cloud • Managed Services. “Sungard AS’s proposal was the only one to offer a complete end-to- end service: everything from backup, recovery and servers to firewalls, networking, security and storage – the whole package.” Adrian Rath, ICT Manager, RCPI CLOUD SERVICES Sungard AS has the right prescription for RCPI’s IT Infrastructure RCPI recognised that it needed greater reliability and scalability, and with its IT infrastructure nearing the end of its life, it explored the available options. The organisation quickly realised that building an in-house capability would be both costly and impractical. Its three historic offices in the heart of Dublin city centre were unsuitable to house sophisticated IT systems so choosing this route would involve investing heavily in new buildings and equipment. Instead, RCPI opted to outsource its entire IT infrastructure to a specialist technology provider. Adrian Rath, ICT Manager for RCPI, explains, “We needed to safeguard availability of our systems but we didn’t have the physical space, data centre facilities or money necessary to do it properly. So we decided to buy our IT as a service from a well-regarded provider of those services.” The systems to be outsourced not only support RCPI’s online presence but also all of the organisation’s back office systems such as finance and HR. It would be a huge IT transformation project in which resilience was all-important. Consequently, while the RCPI knew of Sungard Availability Services by reputation, it took the decision to go to competitive tender to find the most ‘economically advantageous’ supplier. This ultimately proved to be Sungard AS. Although value for money was the overriding factor, Adrian Rath reveals, “Sungard AS’s proposal was the only one to offer a complete end-to-end service: everything from backup, recovery and servers to firewalls, networking, security and storage – the whole package.” The RCPI also took comfort in Sungard AS’s track record stretching back more than 30 years, and the blue-chip name among its customers. Any downtime would harm the College’s reputation so the high availability provided by the resilient Sungard AS solution gives Adrian Rath and his team immense peace of mind. “We couldn’t function as a provider of post-graduate medical education if our systems were down for an extended period and the damage to our reputation would be incalculable,” he says. “We have now reduced the highest risk the organisation was running from an IT operations perspective.” The Royal College of Physicians of Ireland (RCPI) is a professional body that equips doctors and other healthcare professionals with the skills and knowledge they need to care for their patients and to run safe and efficient healthcare systems. Established in 1654, RCPI harnesses the expertise of its members to improve healthcare, whether it’s one-to-one with a patient or on a national, strategic level. Case study Royal College of Physicians of Ireland
  • 2. The importance of the IT transformation project to the RCPI cannot be overestimated. “Our website supports over 6000 doctors globally,” explains Adrian Rath. “It provides access to vital course material including webcasts of rich, high value educational content delivered by experts in the medical field. Separately it also enables members to update their educational activities against their continuous professional development requirements.” The RCPI particularly values the scalability its cloud solution affords. Adrian Rath says, “Our infrastructure posed severe capacity constraints and now these have been removed we are able to expand wherever we see opportunities. Added to this, we are able to deliver a more reliable and resilient service to the business on a day-to-day basis.” Having switched IT spending from the CapEx to OpEx budget, Adrian Rath finds the predictable monthly billing makes it easier to manage his budget. He notes, “We no longer have to climb over that ICT capital approval hump, which in the past could take us a year. Now we can just spin up an extra server within days if needed.” Adrian Rath remarks, “I’ve found Sungard AS highly professional at every turn.” As for the future, he adds, “From a strategic perspective we’re exactly where we want to be. Our IT infrastructure is now delivered by a reputable service provider and we have the ability to grow or shrink as the business demands. We’re happy to be in that space.” Case study Royal College of Physicians of Ireland 2 / 2 V1:03/15 About Sungard Availability Services Sungard Availability Services provides managed IT services, information availability consulting services, business continuity management software, and disaster recovery services. To learn more, visit www.sungardas.co.uk or call 0800 143 413 EMEA Head Office: Unit B Heathrow Corporate Park, Green Lane, Hounslow, Middlesex TW4 6ER +44 (0)800 143 413 Belgium +32 (0)2 513 3618 www.sungardas.be France +33 (0)1 64 80 61 61 www.sungardas.fr India (+91) 20 673 10 400 www.sungardas.in Ireland +353 (0)1 467 3650 www.sungardas.ie Luxembourg +352 357305-1 www.sungardas.lu Sweden +46 (0) 8 666 32 00 www.sungardas.se Trademark information Sungard Availability Services is a trademark of SunGard Data Systems Inc. or its affiliate used under license. All other trade names are trademarks or registered trademarks of their respective holders. © 2015 Sungard Availability Services, all rights reserved. CHK-015 1213 twitter.com/SungardASUK linkedin.com/company/sungard- availability-services-uk facebook.com/SungardAS youtube.com/SungardAvailability blog.sungardas.co.uk Connect with Us Business benefits • Ability to scale up within days to respond to business needs • Makes IT infrastructure spend more predictable by moving it from the CapEx to OpEx budget • Fully managed service frees RCPI to focus on core business by removing the burden of infrastructure management • Highly available and secure platform gives the RCPI and its members peace of mind • Protects the reputation of this prestigious organisation. “Our infrastructure posed severe capacity constraints. Now these have been removed we are able to expand wherever we see opportunities.” Adrian Rath, ICT Manager, RCPI