HARROGATEDATA CENTRESECURITY, RESILIENCE, EFFICIENCY.
You might think “long-running” meansit’s getting old, but a complete multi-million pound refresh in 2008/09 broughtit up t...
Our data centre has a Tier 4 electrical system, with two distinct electrical paths from substation to cabinet. So if one g...
InTechnology has a next-generation enhanced MPLSnetwork: true “best-of-breed” technology. Our highspeed, high bandwidth ne...
SECURITYWe are ISO 27001 certified and PCIaccredited, meaning the Harrogatedata centre adheres to strict securitymeasures....
REDUCING ENVIRONMENTAL IMPACTRenewable energy.We purchase all our electricity fromrenewable sources, to cut down ourcarbon...
InTechnology Head OfficeCentral HouseBeckwith KnowleHarrogateHG3 1UGTel: +44 (0)1423 850 000Fax: +44 (0)1423 850 001contac...
Harrogate Data Centre Brochure
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Harrogate Data Centre Brochure

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InTechnology’s Harrogate data centre brochure focuses on the key features that any business should look at when looking for a hosting solution such as; power resilience, network connectivity, security and renewable energy sources. http://www.intechnology.co.uk/hosting/harrogate-data-centre.aspx

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Harrogate Data Centre Brochure

  1. 1. HARROGATEDATA CENTRESECURITY, RESILIENCE, EFFICIENCY.
  2. 2. You might think “long-running” meansit’s getting old, but a complete multi-million pound refresh in 2008/09 broughtit up to date. What’s more, it has anunrivalled reliability record. In the manyyears the data centre has been open,we have not had a single service outage,not even during major maintenance.This booklet gives an overview of the keytechnical aspects of the Harrogate facility,including power resilience, security,network and environmental policy. Itwill explain why the data centre is ableto deliver a business-class, industrial-strength service – backed by a 99.95%guaranteed service level agreement.If you’d like more details on any of ourservices, support or engineering, pleaseget in touch.Similarly, if you’d like to hear more aboutour other data centres, just let us know.Our data centres are the backbone of our business –so we make sure they have the specification to deliverthe level of service we promise our customers. We havethree data centres, located in Reading, London Docklandsand Harrogate. Harrogate is our longest-running datacentre, and it also serves as our company headquarters.IN THE MANY YEARS THE DATA CENTREHAS BEEN OPEN, IT HAS NOT HAD ASINGLE SERVICE OUTAGE – NOT EVENDURING MAJOR MAINTENANCE.THE HARROGATE DATA CENTRE
  3. 3. Our data centre has a Tier 4 electrical system, with two distinct electrical paths from substation to cabinet. So if one goes down,there’s a second, completely independent feed available straight away.As well as the two feeds, there is a 2 MVAUPS backup. In the unlikely case of bothpower feeds failing simultaneously, batterypower will keep the centre running untilthe generators come online.Our three backup generators have acombined capacity of 3.75 MVA. Thismeans each generator has enoughcapacity to run the data centreindependently. Therefore, if one fails,there’s another to take its place. Our N+1mains supply means we can offer trueenergy resilience, allowing us to give ourclients a 99.95% supply commitment.This extra capacity enables us to take partin the government’s Short Term OperatingReserve (STOR) programme. Our resilienceand efficiency means that we can actuallyput power back into the National Grid,thereby contributing positively to the UK’soverall generation capacity.We also have N+1 chilling systemsto ensure the data centre is kept ata constant temperature. Our chillingfacility uses a hybrid combination ofchilled water and Denco CRAC units.Each system is independent from theother, and controlled through our buildingmanagement systems.Our entire data centre plant is under24 hour surveillance, with an expert,on-site team monitoring hundreds ofmetrics to make sure the facility isrunning as it should. So if something doesgo wrong, we can fix it immediately.N+1 mains supply andN+1 chilling systemsPOWER RESILIENCEIf your data is unavailable, your business cannot run.If we lose power, you lose everything. We know this, andthat’s why power resilience is a major consideration forour data centres.
  4. 4. InTechnology has a next-generation enhanced MPLSnetwork: true “best-of-breed” technology. Our highspeed, high bandwidth network reaches 98% of theUK population, with fully-managed links into Tier 1carriers. Customer sites can be connected to the corewith ADSL, Ethernet or leased-line circuits.THE NETWORKOur data centres are at the heart ofour network, so our customers canget access to the hosting facilitiesthrough our resilient, world-classLANnet MPLS network.The network is fully optimised and self-healing: in the event of a fibre break, itautomatically reroutes traffic.Like our data centre, our network is akey part of our business. Therefore, weinvest heavily in its management andmaintenance, and monitor it 24 hoursa day, seven days a week.WE MONITOR IT24 HOURS A DAY,7 DAYS A WEEK.
  5. 5. SECURITYWe are ISO 27001 certified and PCIaccredited, meaning the Harrogatedata centre adheres to strict securitymeasures. Physical access to andthroughout the facilities is restricted by jobrole, with a formal authorisation processfor anyone wishing to get further access.All employees also complete annualsecurity training.Furthermore, we have a securitymanagement process, with ongoingreviews and audits.THE SITE HAS CONTROLLED ACCESS, WITH A FIVE LEVELSECURITY PROTOCOL.1. Physical vetting by building security. Access to InTechnology officeareas is only possible with staff security passes, through a singleaccess point.2. There is a separate, dedicated data centre entry point. This iscontrolled with card and PIN readers.3. Man traps are in place at the entrance to the data floor. These havephysical person verification, to prevent tailgating.4. Technical space is subdivided, with additional card readers in placein each section.5. All cabinets are kept locked and secured.Additionally, CCTV monitors all areas, with footage retained formonths afterwards, in compliance with ISO 27001.
  6. 6. REDUCING ENVIRONMENTAL IMPACTRenewable energy.We purchase all our electricity fromrenewable sources, to cut down ourcarbon emissions.Recycling.All our old equipment is assessed tosee if it can be reused. If not, then it isdismantled and used for spares. Only if itcan’t be used in either of these ways dowe send it for WEEE processing.Efficiency.We make efficiency a central concernin any new service we develop.Where possible, we introduce servervirtualisation and source more efficientequipment. We have also invested in coldaisle containment to cut energy use. Thishas resulted in a PUE of 1.8; below theaverage for a traditional data centre.Short Term Operating Reserve (STOR).InTechnology is a partner in thegovernment’s STOR programme. Whenthere’s a peak in electrical demand,National Grid contacts STOR partners, andasks them to remove their demand fromthe Grid. By taking part, InTechnologyhelps reduce the need for new energygeneration plants to be built, and cutsemissions by using onsite generators.Investment in the future.InTechnology’s multi-million poundinvestment in infrastructure will ensureeco-friendly operations in the long-term.We take our responsibility towards cutting our carbonemissions and environmental impact seriously. Here arejust some of the ways we’re trying to be lean and green.average for a traditional data centre.Don’t take our word for it. Come and see for yourself.Contact us to visit our facilities.CONTACT US0800 983 2522contact@intechnology.comwww.intechnology.comCALLEMAILWEB
  7. 7. InTechnology Head OfficeCentral HouseBeckwith KnowleHarrogateHG3 1UGTel: +44 (0)1423 850 000Fax: +44 (0)1423 850 001contact@intechnology.comwww.intechnology.comInTechnology ReadingCommensus House3-5 Worton DriveReadingRG2 0TGTel: +44 (0)118 904 8000Fax: +44 (0)118 904 8001contact@intechnology.comwww.intechnology.comCertificate No. FS 578568 Certificate No. IS 578569

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